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Casino Heroes

GOOD 7.76
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Casino Heroes Review

  • Mobile casino included
  • Software are proven fair
  • Live chat support included
  • Up to three days pending period
  • Live Chat not available 24/7
General info & Latest Promos
Website https://www.casinoheroes.com/
Established 2014
Owner Hero Gaming Limited Casinos
Casino Promotion Casino Heroes: 100% up to £50

Casino Heroes (formerly known as Casino Saga) is an interactive online casino powered by NetEntertainment, Microgaming BetsoftQuickspin, Push GamingYggdrasil and Play'N GO. All slots can be played instantly via a compatible flash browser, or via casino's mobile casino. Casino Heroes is licensed by Malta Gaming Authority.

Restricted Countries

Casino Heroes do not currently accept players from the following countries: USA, United Kingdom, Russia, Italy, France, Guyane (French Guiana), Reunion, Guadeloupe, Martinique, China and Hong Kong.

Virtual Games

Choosing slots at Casino Heroes is really easy with its clear interface which is suitable for both beginners and more advanced players. Additionally, it includes a range of search and filtering possibilities. Casino Heroes provide a unique list of casino games which include Video Slots, Roulette, Blackjack, Table Games and even Video Poker Games.

Video slots include some fantastic renditions from both NetEnt and Betsoft. By playing their favourite online slots, players explore the casino's map. The list of slots includes titles like the Twin Spin slot, Magic Portals slot, Dead or Alive slot, After Night Falls slot and much, much more. 

Casino Heroes offers diverse table games, which means there is something for everyone here. Games include the likes of Caribbean Stud, Craps, Red Dog and Casino Hold em', not forgetting endless variants of Roulette and Blackjack.

Finally, the casino has a range of video poker games like Jacks or Better, Deuces Wild and Bonus Poker. The full range of games can be viewed and played on the casino website and mobile.

Live Casino

Casino Heroes Live Casino is powered by Evolution which is the world’s number one Live Casino provider. At Casino Heroes players can find tables to suit everyone’s needs, from Party tables to Platinum VIP tables across Roulette, Blackjack, Casino Hold Em, and Baccarat.

Support

Casino Heroes has a customer-oriented approach to gaming. Players can chat to one of their support heroes who are a group of highly trained individuals aiming to offer the best support by catering to the players needs. Their response time to all queries is quite rapid. Unfortunately, the live chat working hours are from 10am to midnight CET. Players can also head straight to 'The Heroes Oracle' where they will find answers to the most common questions regarding gameplay and the casino.

Security & Fairness

The games are built by the well known NetEntertainment which is a trusted brand and have verified systems to make sure they are built in a fair way. Casino Heroes uses SSL encryption (https) which basically means all traffic in and out of the casino is encrypted!

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [8]
      • New South Wales
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
      • Australian Capital Territory
      • Northern Territory
    • Belgium
    • Bosnia and Herzegovina
    • China
    • France
    • French Guiana
    • Guadeloupe
    • Guyana
    • Hong Kong
    • Italy
    • Malaysia
    • Martinique
    • Metropolitan France
    • Netherlands
    • Russia
    • Réunion
    • South Africa
    • United Kingdom
    • United States [56]
      • American Samoa
      • Guam
      • Northern Mariana Islands
      • Puerto Rico
      • U.S. Virgin Islands
      • Alabama
      • Alaska
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Florida
      • Georgia(US)
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
      • District of Columbia
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

Casino Heroes Reviews by Players

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Write a review
Klechkk 2 reviews
United Kingdom
Reviewed on April 17. 2019

LIKED

This is by far one of the best casinos I have used. They verified me within the hour and the money I withdrew from my winnings were in my bank not long after! Definitely a site you want to use!

Good bonuses

Good customer service fast response

All the best slots

All live casinos

DISLIKED

Literally nothing bad I can say about this casino which is a first.
CASINO HEROES REPLIED ON APRIL 18. 2019
Thank you for your review on our casino. We are truly happy to hear about your positive experience. We intent to keep on delivering the best gaming experience out there, and wish you the best of luck with the games!

Team Casino Heroes
Triari 2 reviews
United Kingdom
Message
Reviewed on February 19. 2019

LIKED

Selection of games is good and thats about it unfortunately.

DISLIKED

One of the worst casinos for player management I have ever come across. Got upgraded to VIP scheme due to my daily deposits and the VIP manager decided to 'change' the system to much higher than usual schemes in which the daily / monthly deposits had to far greater. Regardless of 2 months of daily deposits, this was rejected due to the VIP scheme being for 'loyal' customers only. After arguing the case I they actually brushed me aside and stated that I had only made one deposit in the last 7 days rather than every day.

Very poor service and would not recommend a anyone stays here, no loyalty rewards and unfortunately it takes a while to realise this.

(This is the only site I have come across in the UK that also accepts players who have registered with Gamban. Quite honestly, shows their morals.)
Luckymel31 1 review
United Kingdom
Reviewed on February 8. 2019

LIKED

Love the game selection there’s so many slots all the regular favourites and also new games my withdrawal was processed within 2 hours which is the fastest I’ve had from online casino chat staff are super friendly too will be sticking with casino heroes from now on also love the ruby collecting for spins :)

DISLIKED

Only issue I have is that when I quit a slot game and try to go on home page it reloads back onto the previous slot so I have to restart the website apart from that casino heroes is fabulous

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Casino Heroes bonuses

Casino Heroes Complaints

  • 7 of 10 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,382 USD avg amount

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