Posted on February 14, 2018
Joined casino 8/2/18. Deposited £1000. Won £2547, sent a withdrawal request. Sent all requested verification documents 9/2/18. Numerous emails from 2 different departments (customer support and verifications), requesting documents, stating they were being examined, requesting them again etc. Got confirmation that my account had finally been validated the morning of 12/2/2018, followed by another the evening of the same day informing me that because i had not supplied documents, my account had been temporarily closed! No reply from emails from them so far, so I'm hoping I'll get more luck on here.
