Page 3 – Player Reviews for Casino Heroes

The simple deposit options.
The casino promos with big chances to become free spins for deposit
And I love the challenges, its always. Its never boring in the casino heroes place =)
The support is verry friendly & helpful

Thats the free spin boni wins not without wager tems are

The casino is simple with lots of variety of games and bonus withdrawals are quick and simple.

A lot of attention to make withdrawals. I did both simultaneously and only received one'm waiting for an explanation to 4 days to learn the withdrawal this missing.

Great casino, a lot of bonuses, unique Boss Fight feature, a huge selection of games, very fast withdrawals. I would recommend to anyone!

After playing a lot of big well branded casino's tried this one about six months ago. This is the first casino where I won big(2500 Euro) with Bonus money. I never believed you could win big with free spins. The casino only has slots and that is what I like. The focus is on the slots. Quick payouts with banking(2 working days). The heroes theme(game) is set up nice and as I said I won big with it. First casino I 100% trust.

Games can get slow when the the animated winning coins are added to your balance happens from now and then, refresh will get you going.

My experience with Casino Hero is like nothing I have ever seen at any other online Casino and trust me when I say that I have been and played at them all!!

The withdrawal times are little to none. Any complaint or issue has been dealt with promptly and professionally. The games selection is fantastic with new games & providers being rolled out constantly. They are so generous with no deposit free spins given out regularly, fantastic promos and their tournament/comps are fun, unique & always fruitful. Love the adventure of battling bosses and collecting rubies to purchase bonus free spins on the game and bet value of ur choosing. IT'S FANTASTIC!!

I have waited weeks or months & spent small fortunes before getting $5 bonus credit or 10 free spins from other casinos... Its a joke!! But as a VIP here I have actually been given real money bonuses and have an account manager (Gianluca) that cares enough to know my favorite games and offer me free spins on that game. Not just 10 or 20 free spins... I'm talking about the sort of amount that will put a huge smile on ur face & keep u occupied for a while. I even once requested a few free spins on a very popular new game and was expecting a 'No sorry' reply, but was blown away when I got a yes reply and I enjoyed spinning every single one of them.

I am a VIP at numerous good, reputable casinos, that assign u a VIP manager. None of them compare to being a VIP at Casino Hero. I have been treated like royalty from the very first email I got from Casino Hero VIP Manager - Gianluca. His professionalism as well as his high level of customer service/support, has been unfaultable!!!

Live Chat Support Agents always have an 'extra mile' attitude when speaking with them and always show that they have paid attention to even the small details regarding my account & playing history.

Gianluca and All of the Casino Heroes support team really make it an absolute pleasure to deposit & invest into this casino. I just want to share my experience at Casino Hero so that more people can get to try a real A-grade casino and join in the adventure & fun!!

With the exception of not being able to deposit using Paysafe vouchers, I honestly don't think that I could find 1 thing that I could fault with this Casino.

If you wanna play casino for real there is only one casino that will let you make fast and easy deposits/withdrawals never cause trouble using logical rules which everybody more or less understands. Not like many other casino who got the most ridiculous rules and in the end you'll never get to withdrawal.

Trust me when I say this I've tried almost every single netent casino out there and always get some sort of trouble as soon as you wanna withdraw they slow down the withdrawal for weeks making you send in all necessary documentations then you need to resend and it just takes forever and then in the end you get nothing.

CasinoHeroes Does not do this at all straight forward and easy.

It worked since they opened day 1 as casino saga and still works just as great.

I tried many casinos over the years more or less everyone out there and theres always been trouble as soon as you get to the withdrawal part but at casinoheroes never been an issue at all. Done withdrawals of 4K€2K€1K€ and tons of withdrawal never had a real issue with it, and it goes really fast usually money on the account same day sometimes the day after. They don't come with excuses and slow your withdrawals for days, months like alot of the other casinos I tried does.

And the support of this site know what they are doing they give you great and good responses very friendly people.

The support and the people behind Casino Heroes really deserve praise for their fantastic and awesome job which made me as a player wanting to stay for so long and always been so friendly and in a great mood they are the true Heroes.

I won't go into detail about the vip program but I been vip at many casino and the generosity of casino heroes is something completely diffrent. (trust me if you wanna do casino for real this is where you wanna be part of the VIP-Program.)

Fun contests (won a few of them.) always throw freespins on you and offers bonuses without being a VIP.

Casinos seems to be spam opening every where right now wherever you look there is a new casino. The hard part is finding that true gem that actually rewards you as a player and casino heroes is that gem.

I want to write this review so more people can find Casino Heroes I myself do not think it's worth it playing at other casinos I'm really fed up with having to wait for weeks and weeks for nothing and breaking the most absurd rules slow payouts. And Casino Heroes is so far the only netent casino which never given me issues or anything or slowed down withdrawals etc.

Really got no cons every time I had a dispute they solved it for me fast and professionally and this is one of few casino who actually cares about you as a customer and as a person.

Great game selection, cool boss fights (especially since they changed the system), great live support and one of the best VIP Managers i have every experienced (Gianluca). And I played dozens of casinos throughout the years!!

Nothing, maybe they could add instant withdrawals, but they're already pretty fast!

I've played Casinoheroes now almost year.I like this that casino is offering lots of bonus and new rubies system is very awesome. The best part is casino Vip customer program. I became Vip customer at the beginning of the year and I get a personal vip manager (Gian) who is always reacheable when I have questions about bonuses. They offering monthly vip bonuses and many other awesome bonuses. One of my favorite casinos where to play.

I joined this casino a couple of Months ago. At the time I wanted to claim a no deposit bonus but there weren't any available. When I joined I liked the look, the adventure this casino has, progress while playing and fights bosses and earn rewards, cash money and free spins.

Anyways I made my first deposit of 30 euros which got me around 50 free spins, 25 free spins the same and the next batch was to be available the next day. At this point the free spin was on Gemix and Starbust. They had YGGDRASSIL games( At this time I didn't know YGGDRASSIL games yet, I was only familiar with NetEnt mostly)After I completed my free spins I decided to play Vikings Go Wild on minimum bet of $0.25 and I had a balance of 30 Euros.I was surprise by how many Wilds you get on every spin almost and thought to myself I am going to win big on this slot. The Vikings slot was cold and I lost about 15 Euros I decided to go back to Gemix and played 0.20 euro bet. My balance went up and down until I was down to 8 Euro and I had a big win of 123 euro's, I immediately stopped playing and contacted support about withdrawing , they explained that a certain amount will be forfeited which was bonus money and I was fine with it.

I requested a withdrawal and 6 hours later the money was in my neteller account without any verification needed. This took me by surprise how quickly it was and I couldn’t believe it as this was the quickest withdrawal I experienced.

I will rate this casino an 8/10 as the game selection was broad and withdrawal was very quickly and support were amazing.

The do not offer cash bonuses, only free spins offer for the first deposit. After that no bonuses – which was a down side for me and it would be nice if winnings of free spins you win during boss fights are wager free. These are the reasons I deducted the 2 points

They stepped up big time with Ruby purchase bonus, and even before that they been a nice casino that I never encountered any problems with.

Are you kidding me? They couldn't pay me, an expert 10+ year veteran gambler, a million bucks to find 1 thing I 'DON'T' like about this casino.

No I do not work for Casino Heroes nor am I affiliated with any staff member or stake holder. I'm just a gambler, I like gambling and as a business man I have certain "golden standards" to which I hold my own endeavors to. No one has matched my vision of how one should run its business, except for the people behind Casino Heroes. Never, not on ANY other casino (and you can name them and I have played them- trust me) have I seen such enormous, extravagantly high levels of service and "customer-first" principles as in this casino. What do you want to know? Wagering requirements on bonus offers? Who cares?

Once a VIP you will be given Real cash when you're having a bad day from excellent VIP managers with unprecedented people skills such as Casino Heroes VIP Manager Gianluca Pala who was clearly born to do his job. Offers? How about at an interval of, say "every day"? Or "VIPs get real cash monthly or Super Spins with as little as 4x wagering or up to 2000 Euro Real Cash (instant withdrawal no playing) cash backs for all losses"

Withdrawal times? Lightning fast, within a couple of hours for E-Wallets. Transaction fees? Sometimes they don't even charge them, out of extra-service towards you, and otherwise, extremely low.

Customer support? Besides being able to contact a VIP manager in the middle of the night, skype with them or send them a text or mail, you can use standard support systems and be given "warm hugs" from more-than-excellent support staff when you have a question or issue (which is responded to instantly in my experience), instead of the cold, distant "darn another customer" attitude you can expect in some less reputable casinos. Payout out rates? Game selections? How about "yeah. What you want, they got" as an answer?

I have long thought about starting my own casino enterprise, but now seeing Casino Heroes is on the block, I seriously doubt my entrepreneurial skills are enough to battle this would-be competitor.

They have done EVERYTHING right. Not even the biggest on the block do I _truly_ trust with my money - but I fully trust Casino Heroes

Am I a casino rep? No, check my history, if something is bad, I'll state it. I'm just a gambler, that found THE casino, after a loooooong search.

Casino Heroes, you are literally; the best in my opinion, and coming from a veteran gambler, you can be sure that means a lot!

That you, for existing!

I dislike the fact that Casino Heroes is the only one in my opinion, of the 500+ casinos I played at, that does things right! It caters, to the gambler, and not to the staff, management or CEO of the company. YOU, are in for an adventure the moment you sign up, and I personally guarantee it.

The best casino. Very fast withdrawal. Good actions and bonuses. Excellent support. a+++

Fast withdrawals, game selection very large and friendly support.

Bonus offer is very complicated. I didn´t manage to get any bonus from the new customer bonus even I have deposited a lot of money :-(

I like the clean layout it is fresh and vivid. The games are also good like they always are.

The adventure sound promising but at the end it is nothing special.

Great outfit and is a special casino to play at. The boss fights are nice and you receive great bonuses from it sometimes. Fast withdrawals, 1-2 banking days. Kind support. You can even see how much is the payout % for the games at the moment.

Deposit bonuses is not often offered. Could be offered more than 2-3 times year.

I joined Casino Heroes maybe around two months ago. They offer games from Netent, Betsoft, Microgaming, Play'n GO and Rabcat software. After I registered, I made a deposit of 25€ and received some free spins as welcome gift promotion. First I used this free spins, but I didn't won anything big on them, just a couple of pennies.

Later I decided to play Dead or alive, I played at 0.18€ but the game was not in the mood. I tried to raise my bet and later I received free spins features and from these free spins I won around 30€. This casino is a well-designed, because when you made a certain number of spins on any game you won fight with the boss – or in the other word some kind of wheel where you can win bonus money. When I received this fight with the boss, I didn't know even what is all about this and I was just pressing spin button for the wheel. I played this game of wheel around 20 minutes and when I finished I was shocked.

I received bonus of 450€. Yes that's right! 450€ I just can't believed my eyes. I decided to open Twin Spin and I played it on some higher bet sizes. I had to complete the W.R of around 19,000€. Later when I played this game, I had no luck on it. I changed my mind, I opened again DOA. This was probably the first time when I played DOA on higher stakes, but I had no luck on it. Later I tried some others games, I received some wins around 100x bet, but nothing more than that. I played with this bonus around 2 or 3 days and in the end I lost the money. The W.R was too high to complete this mission and to withdraw some money. I had a lot of fun in this casino and I am sure I will come back. I trust them and I like their website.

My first impression of Casino Saga was that this would be the best casino for me to play. I was thrilled of the websites design and that the casino had features like a role playing pc game. First of all you can create an avatar, your casino hero. Then you begin your journey from your starting area in the Saga Island and you can unlock all the other areas with wagering while playing. Every time you finish wagering for a certain area you have to fight the boss where you can win cash and free spins. If you win the boss of the area you go to the next area and unlock some new slots. I really like this whole story because I am great fan of pc games.

The first time I made my account I had an offer for some free spins which I got with no problems. I searched the casinos welcome bonus and unfortunately I found out that there was not a deposit bonus but only free spins. This made me sad because I prefer deposit bonuses from free spins. Also I did not like that they did not had prepaid cards for depositing, which is my preferred depositing option. Anyway I ignored those two problems and I decided to give this casino a try and deposited with Neteller.

Casino Saga has many software providers like NetEnt, Betsoft, Microgaming, Play'n GO, Rabcat so there are many slots that anyone can play. Unfortunately some slots are locked and cannot be played unless some bosses are defeated and you proceed with your Saga adventure.

I have made deposits here and I was lucky enough to withdraw sometimes and I never had problems with my transactions. The casino live chat was always helpful when I needed it. Unfortunately there are not many promotions in this casino and no deposit bonus. To resume casino Saga is a great casino to play if you do not want to play with bonuses and you can have great fun.

I won a lot of money at this casino. The payouts are very fast and the support is extremely nice and helpful (I'd even go as far as to say that they have the best support I've come across in a online casino so far.)

What I didn't ask yet is if it's possible to lock a withdrawal so it can't be cancelled and if you lose your winnings (with real money) if you win money on the boss wheel and want to withdraw the money you won before you spun the wheel, I had won 500€ or 1000€ [not sure anymore] on the wheel and thought I couldn't possibly complete the wager req. (was when I started playing and had not so much knowledge about how bonuses etc work), so I kept playing and playing even won the Cosmic Fortune Rapid (and I think even the mini) Jackpot 2-3 times or so and just kept playing instead of asking if I can withdraw any money or if I can withdraw part of the money or whatever. Another time I won with Jackpot 6000, 600€, and won some more money on it and others (I was at around 700-800€, I think) and requested withdrawals and got so kept up in playing that I forgot to ask if they could lock it like I originally planned to do -> BUT (and here is why I like this casino very much) they completed the withdrawal when I was at around 420€ (after the x-th withdrawal adjustment), the latest withdrawal was completed in like 10-15 min. or so. Sometimes they need a few hours and sometimes just a few minutes and most of the time they process it so fast that you can't even play through all of your winnings.

And beside the above mentioned winnings, I also won over 300-400€ at Fruit Shop once. And these are only my high winnings. I'm a satisfied Hero with my very own saga (/) quest :P So cheerio and keep up the good work :))

PS: before I forget they also have nice bonuses !

Nothing so far except maybe that sometimes my browser gets a bit slow without even having a game opened (but that's a minor inconvenience).
And maybe also that I didn't win much in the other boss since I won these ?500/1000€? in the boss fight/wheel.

Something a little different from the typical casino, best way I could describe is that its more entertainment based, its quite fun collecting all the little freebies along the way through your play. I haven't made a withdrawal here but the support team is good.

Have been informed no longer accepting new UK customers. Also don't get as many offers here as I do with some of my favourite casinos

It's a bit different and fast pay outs. Not much else to say. Support is good in that it's pretty quick to respond to queries.

As a big gambler who sometimes looses sight of how much I'm playing I requested a deposit limit which is not properly adhered to nor is it properly detailed by support or their T&C's. If you set a 50 euro deposit limit but have won during the deposit limit period these winnings form part of your limit. For example, limit at 50, but previously withdrawn 200, your limit is now 250.

My winnings have been received in about 8 hours since I made the withdrawal from my review below to my skrill account. That is just amazing!

I'm surprised of the somewhat bad reviews here. I opened an account some time ago on Casino Saga, but have not made any deposit. When I received an email for an extra sweet bonus of 20 free spins on sugar pop on top of my still to be claimed welcome bonus, I thought I will give this casino a try.First I contacted chat support and asked a nice lady some questions I had and they were all answered kindly and supportively.

So I made a deposit of 20 euro. The welcome bonus was 30 spins on gonzo quest, 30 spins on starburst and 20 spins on sugar pop. I played the sugar pop spins first. The winnings are wagered after losing your cash deposit. At first, I did not manage to win with my real money and was stuck with wagering requirements of the bonus money. But after some time my balance went up to 140 euro at some point without having played the other two game spin bonuses to avoid the wagering for the time being.

After having successfully completed the wagering requirements, I had a balance of 100 euro. The reason i give this casino 9 stars is because after making a withdrawal your treasure chest will be emptied out and you lose the free spins, but it is very much understandable. So I made a withdraw of 90 euro and left 10 euro to play because I was close to a boss that I had lost from the first time and wanted to beat him.Yes it is true you can lose a boss, but when you do the rewards will be higher and better the next time you face it! With these 10 euro I managed to get to the boss stage again and in this fight I have won 50 euro bonus money! n_n Sweet! Now I have a pending withdrawal of 90 euros and a balance of 64 euros. The 14 euro is my winnings from the 10 euro I left to play to get to the boss. I can now try to win with these 14 euros and withdraw whatever I win because it has no wagering requirements. And only then if I do not manage to win, I will have a sweet 50 euro bonus left on my balance to play with! I also like the profile settings and cute avatars as well as the treasure chest.

I love RPG games in general so I really had and still have a truly amazing experience here. Now I only hope it wont take to long for my withdrawal to be processed. Thank you Casino Saga for providing me with a very pleasant and enjoyable experience <3 I definitely recommend this casino!

Casino Saga. On some page I saw they have a promotion-10€ free no deposit bonus. I know they have Betsoft and Netent games, so I decided to try my luck there.

I checked their page and saw they were only 1 bonus, which was a deposit bonus ( on different bonus amounts you get different number of free spins on Starburst). So first I contacted the live chat to ask, if they even got the bonus I was referring to. A nice support women answered me immediately and I have to say that it is very easy to contact them, which is a great thing. She told me that the bonus I wanted was only for Swedish players and that they don't have any free chip, only the deposit bonus I mentioned before.

I decided to sign up and make a 10€ deposit, which is the minimum, and get 25 free spins on Starburst. I did that and the bonus and spins were credited to me within few minutes. I first played them, and as usually Starburst wasn't very generous to me and I got about 4€ out of it, as the spins were played with minimum bets. The wagering attached was 40x.

After that I went to play Blood Suckers. I like this slot but I somehow usually forget about it. I placed 0.25€ bets per spin and for some time I was doing quite good, as I managed to get the bonus round which paid me 5€ , however,I kept playing it for about an hour and eventually lost all balance.

Overall I was really pleased with Casino Saga. The live chat is very supportive, professional and nice. I also enjoyed the look of casino a lot and I will definitely play there again because I really liked the games they have. Recommend, 8/10.

For those who know me on here, you know I say things straight! I do not understand the bad rap these people are getting? Ranked 456th? Most original, casino I ever played. I rarely play but decided to give these guys a shot as I was not excluded from them.

I deposited 200 and reached well into the thousands. No requirement. I went for broke because of a sickness that does not allow me to cash out unless I reach 10k and lost fair and square. Deposited again and lost clean. Deposited again and lost clean. Deposited again and won again and this time I cashed out.

Most generous bonuses given via free spins. One problem, they are/seem useless if u have a balance of real money. U can use the bonus money to bet. If u win, it's yours. But bonus money is still in bonus balance and voided if u cash. I like that.

Example, u spin against the boss and win 1000.... If u already had 1000 then when u r playing u bet with 2000. And if your balance reaches 10k, 9 is cash able. No gimmicks. But if you go from 2000 to 999, then 40x requirement kicks in.

They say here 5k monthly withdrawal. That is incorrect. Other reviews say machines are tight.... Brothers.... Go play at 32 red or videoslots if u think these guys are tight!

Extremely loose, especially DOA. 1000 spins at 1.80 and hit a ton of free spins. 600 was highest pay I think. Very fair. No, these guys are legit. They have chat support and answer emails asap. Their ranking is incorrect on here and should be revised.

If on mobile, like me, get the app. Steady. If u wanna play all games, get PUFFIN or PHOTON app.... This casino is excellent on that except for one game.... Invisible man. Doesn't work!

For me, 10/10

It's not Canadian friendly for withdrawals.

My withdrawal has been in limbo for 4 days while they wait for their bank to figure out a way to transfer money.

In this day and age, thaïs ridiculous.

I an sure they will pay me and the second time around if I ever play again, will be much faster.

I will probably not play again but it has nothing to do with them. My own reasons.

I got verified in one hour. Withdrawal pending 4 days but after chatting they finally took money out for me not to reverse again.

Establish how u will cash out before u deposit.

It has an appealing appearance and doesn't force unwanted deposit bonuses on you.

It never feels like you will actually win at this casino. Over the course of 7 or 8 sessions during a 3 month period I never got much higher than the balance of my initial deposits each time. The slots are more like hoovers for cash than at many other casinos. Bonus games/Free spins are sparse compared to my experience at other places, there is definitely more take than give. There are also only a few variations of Blackjack, and the Dealer hits a lot of Blackjack, 20's and 21's.

The gimmick of being on a saga to unlock more games is just to try and get people to keep playing and lose more cash. The boss 'battles' are super dull and very, very, very rarely reward anything useful. Plus all of the slots you can unlock are available straight from the start at many other online casinos.

The Scandinavian countries are rules the netent software so when I met with the casino saga I didn’t surprised on their individual design and solutions.Usually those netent casinos give the best bonuses to the Scandinavian players but the casino saga is opened their gates for anyone.

When I visited them first it was hard to navigate on their page but a few minutes later I used to it. I checked their promotions and terms and conditions. I saw some promising deposit bonus so I decided to register here and make a deposit. I signed up then I went to the cashier to make a deposit but they don’t have many option. I wanted to pay in with skrill but I only found the neteller e-wallet. This time I didn’t have money on it so I had to upload money first before I can deposit. This procedure was takes some minutes but at the end I deposited 10 euro successfully via the neteller.

After I deposited I get 25 free rounds but I played my real money first. All the bonuses have 40 times wagering requirements. To play here was different because some of the slots were locked until the saga bosses are been defeated. Thanks for god my favorite video slots was available from the first so I started to play with the twin spin and after a few success I played with the gonzos quest. When I started the gonzo I had 38 euro so I played on higher bets, I changed the stake on almost all of my spins between 0.4 and 1 euro. This strategy was worked for a small time but at the end I lose. I played down my free rounds but I get 2.3 euro from it and lost it very soon again.

Saga has been supported y the net ent and bet soft and both of them are very nice platforms but i think net ent is better because it is one of the best in the world. But it was all a mistake and i went by the name and joined this casino and lost three consecutive deposits on this casino and the variance on this casino is crazy insane.
They have alot of games since they are powered by numerous software s but the games do not have a good return on money at all and in fact i could never ever go ahead of my deposit even once. I do not know who to blame the casino or the platforms but all i know is that i lost 150$ in total on this casino.

They have very nice graphics and all but it is of no use if a player cannot win money from the casino. They offer a lot of free spins but in my case all of them went for waste. Aztec alone cost me more then 50$ and then i tried my and in table games as i am a good strategic player but their also i was not winning and lost my second deposit as
well.

i had to go through 3 technical break down but luckily the support staff was very nice and refunded me the money i had lost due to that break down but they first checked in their server or something i do not know.

They have a very less return on money which does not work with any player because we are all playing for money only. This is my least favorite casino fro the net ent and i wish i had never joined this casino as it would have saved me a lot of money. I would rate this casino 5 out of 10 and trust me i am being generous.

Great graphics, innovative idea and very nice way to present advantages of depositing in the form of getting more and more free spins depending on how much you deposit.

Missed a great opportunity of doing something great. Going through the bosses, while could be fun is actually extremely boring and amazingly frustrating when you get stuck in a boss for 5 or 6 times, right on the second boss.

In the end, playing at a regular casino might be better, not to be bored by the bosses thing.

hi to all the gamblers..i am writing this review about casino saga..because i love to write my opinion about it.Casino saga like its name is very generous and playful.hope you'll like my review. i had downloaded this casino when a mouthwatering situation came to me. according to me every next casino did this for their promotions.so that they can make huge number of players and gather a lot of gamblers together.

It offers a pack of bonuses to all the gamblers who register it and play the games with their minds and luck.i am a big fan of this casino by seeing all the bonuses i register it immediately..it gives several opportunities to the players with bonus offers..i used them all but i had a little doubt in depositing the money..i was bit afraid in loosing my money as several incidents happened with me in past history of my casino games..i always played a lot and won money but then didn't get my money back.

it was a bit risky but then i suppose it was a destiny that i deposited the money by not thinking more.they had a nice graphics and cool website.i started with video slot and the game i had chosen was always proved to be the best for me..i played dead or alive then they offered me 250 free spins ..it was very decent game for me and i spent 2 hours in it and left it with the balance amount of 1000$.not bad right..
i got more free spins as my bonus but all are failed..i got frustrated with my game and closed the system.i almost spend two weeks in this game and finally my balanced had reached to their withdrawal limit.

My experience is really good and i had several winnings..
Rating in various terms..
Software:8/10
customer service:8/10
overall:9/10