Heroes Spielothek
- Website mit SSL-Verschlüsselung ausgestattet
- EU-Zulassung der Malta Gaming Authority
- Bietet verschiedene Spielautomaten von Microgaming und NetEnt
- Live-Chat-Unterstützung nicht 24/7 verfügbar
- Relativ beschränkte Auszahlungsmethoden
Heroes (ehemals bekannt als Saga Spielothek) ist eine Online-Spielothek, die von NetEntertainment, Microgaming Betsoft, Quickspin, Push Gaming, Yggdrasil und Play'N GO unterstützt wird. Es wurde von skandinavischen Spielenthusiasten erschaffen, die eine Online-Spielothek entwerfen wollten, die ihren Spielern ein völlig neues Erfahrungslevel bieten sollte. Alle Spiele können über einen kompatiblen Flash-Browser sofort gespielt werden, und die Spielothek verfügt auch über eine mobile Plattform. Heroes Spielothek ist durch die Malta Gaming Authority lizenziert.
Die Spielothek hebt sich durch ihr einfach verständliches und fesselndes Abenteuerszenario auf den „Hero Islands“ ab. Der böse Drache Betser hat die goldene Krone des Königs gestohlen und auf dem Treasure Mountain versteckt. Um sie zu bewachen, hat Betset Bosse positioniert – einen in jeder Region der Insel. Die Spieler stehen vor der Herausforderung, sich durch diese Regionen zu bewegen, gegen die Bosse zu kämpfen und die gestohlene Krone zurückzubringen.
Eingeschränkte Länder
Momentan akzeptiert Heroes Spielothek keine Spieler aus den folgenden Ländern: USA, Italien, Frankreich, Guyane (Französisch-Guayana), Reunion, Guadeloupe, Martinique, China und Hongkong.
Online Spielautomaten
Dank ihrem simplen Interface, das sowohl für Anfänger als auch fortgeschrittenere Spieler geeignet ist und eine Auswahl an Such- und Filteroptionen beinhaltet, ist es sehr einfach, bei Heroes Spielothek ein Spiel auszuwählen. Heroes Spielothek bietet eine einzigartige Liste an Spielen, zu denen Video Spielautomaten gehören.
Die Video Spielautomaten beinhalten einige fantastische Spiele von NetEnt und Betsoft. Sie kontrollieren Ihr Inselabenteuer basierend auf den Spielen, die Sie auswählen. Ihre Reise beginnt auf der Karte in einem Ort namens „Heroes Ville“, und Sie bewegen sich vorwärts, indem Sie einfach Ihre bevorzugten Spielautomaten und Spiele spielen. Das können Spielautomaten sein wie z. B. der Twin Spin, Magic Portals, Dead or Alive oder sogar der After Night Falls.
Support
Heroes Spielothek hat einen kundenorientierten Ansatz in Bezug auf Spiele. Sie können mit einem der Support-Heroes sprechen, welche eine Gruppe von gut ausgebildeten Angestellten sind, die den bestmöglichen Support bieten wollen, indem sie auf die Bedürfnisse der Spieler eingehen und auf alle Anfragen äußerst schnell reagieren. Leider beschränken sich die Verfügbarkeitszeiten des deutschsprachigen Live Chats auf 12:00 bis 24:00 Uhr CET.
Spieler können sich aber auch direkt an das „Heroes Oracle“ wenden, wo sie nicht nur Antworten auf die fünf häufigsten Fragen finden werden, sondern auch Anleitungen zur Funktionsweise der Spiele, der Boss-Spiele, Spielerkonten, Freespins und Boni, Einzahlungen und Abhebungen ebenso wie Antworten auf technische Fragen und Erläuterungen zu Lizenzen, Sicherheit und der Spielothek selbst. Eine großartige Auswahl an FAQs.
Sicherheit und Fairness
Die Spiele wurden vom bekannten Anbieter NetEntertainment entwickelt, welcher eine vertrauenswürdige Marke ist und über verifizierte Systeme verfügt, die gewährleisten, dass alle Spiele fair aufgebaut sind. Heroes Spielothek verwendet SSL-Verschlüsselung, was praktisch bedeutet, dass sämtlicher Datenverkehr innerhalb der Spielothek verschlüsselt ist!
Von Experten empfohlen
Spielerbewertungen
I am really fond of the way this casino looks. I’m easily impressed by visual aesthetics as well as the generous bonuses it represents. I think loyalty programs are great, too, which brings me to the cons.
The only issue I have with this is the lack of promotions. I don’t know if it’s because there really is nothing or because of my region. I can still use the loyalty program but sometimes the promotions page doesn’t work.
Unfortunately, I have no luck at this casino. But that's not the casino's fault. The loyalty department examined my account and I received a loyalty cash bonus. It's very rare these days. Most places give free spins instead of free cash, which I don't really think will compensate players. There are a lot of games, the interface is transparent, the page is very fast. Kind and fast customer service.
I miss that you can't filter games by provider. Maybe this is my only observation alone. I can't say any other negatives, and I hope I won't know in the near future.
This is by far one of the best casinos I have used. They verified me within the hour and the money I withdrew from my winnings were in my bank not long after! Definitely a site you want to use!
Good bonuses
Good customer service fast response
All the best slots
All live casinos
Literally nothing bad I can say about this casino which is a first.
Thank you for your review on our casino. We are truly happy to hear about your positive experience. We intent to keep on delivering the best gaming experience out there, and wish you the best of luck with the games!
Team Casino Heroes
Selection of games is good and thats about it unfortunately.
One of the worst casinos for player management I have ever come across. Got upgraded to VIP scheme due to my daily deposits and the VIP manager decided to 'change' the system to much higher than usual schemes in which the daily / monthly deposits had to far greater. Regardless of 2 months of daily deposits, this was rejected due to the VIP scheme being for 'loyal' customers only. After arguing the case I they actually brushed me aside and stated that I had only made one deposit in the last 7 days rather than every day.
Very poor service and would not recommend a anyone stays here, no loyalty rewards and unfortunately it takes a while to realise this.
(This is the only site I have come across in the UK that also accepts players who have registered with Gamban. Quite honestly, shows their morals.)
Love the game selection there’s so many slots all the regular favourites and also new games my withdrawal was processed within 2 hours which is the fastest I’ve had from online casino chat staff are super friendly too will be sticking with casino heroes from now on also love the ruby collecting for spins :)
Only issue I have is that when I quit a slot game and try to go on home page it reloads back onto the previous slot so I have to restart the website apart from that casino heroes is fabulous
Great selection of games, easy to withdraw, very very quick easy process. Vip manager emma is great, great bonuses. Fully recommended casino.
Thank you for your review and you kind words. We do want to be the casino that gives you more in every aspect, be it game selection or payment options and speed. We always welcome feedback and suggestions as how to improve our offering even more.
Nice casino! Joined because they have my favourite netent games!
Verification needed, easily sorted. Very good customer support that respond promptly.
Withdrawal takes less than 24hrs.
Overall a great experience so far and now my favourite Casino👍
Nothing to dislike so far.
Keep up the good work guys😎
I’ve been gambling for some time now and casino hero’s is probably one of the worst experiences I’ve ever had and it would put anyone off gambling. Here’s how it went.
Playing for about a week and deposited 300-350 got a nice run on roulette and got to 1400 my account was then blocked due to not submitting my documents which I understand perfectly and I’m not bothered about that.
I got my account sorted and played some more I then cashed around 1000-1400 and left myself with a few hundred to go play some roulette.
Whilst playing roulette I was going well on a nice role and upping my bet. Then my withdrawal was cancelled and I didn’t notice because I was winning on roulette anyway so I started to bet bigger not knowing that my cashout has been added to my balance mid roulette without any notification to me. I then got onto live chat and asked where my cashout was and apparently it was ‘cancelled’ and I was ‘alerted’ by email so I went through all of my emails that day and nothing at all. I then searched casino heroes into my laptop on my emails and not one email from them saying my withdrawal had been cancelled. They then sent me a attachment if you like, with some bogus email that they ‘apparently’ sent me through my email but they didn’t. I enjoyed the site it had a huge selection of games and I don’t mind losing money because I can afford to play with it but it’s all the fishiness going on is so offputting and I hope nobody else has this experience. Be careful!!!! Customer service is shocking!!!
Dear Customer,
We thank you for letting us know regarding your experience with us and we are sorry to hear you have not been satisfied with the service received.
We understand it can be frustrating to have your hard earned winnings cancelled back to the game account, but we would like to point out this is only done when withdrawal is not done back to same payment method, or in very rare cases due to technical issues.
5.2. Withdrawals will be made to your bank account or other withdrawal methods available to chose from ‘the Website’ and/or chosen by Casino Heroes. Please see our Website for the current fee structure. Casino Heroes shall credit you back using the same method as you have previously deposited with, if the method allows this to be made.
Information about the cancellation is always sent promptly to the player via email so that new withdrawal can be done according to the instructions. For each email sent, we have a receipt and delivery status available, and we have no reason to be anything but transparent about this procedure.
We are sorry that in this case you played the reversed funds. We truly wish we have an opportunity to welcome you back to our games in the future and provide you with better experience.
Nothing that I can think of at all. Looks pretty but nothing else.
Avoid this site as they are totally unsupportive of their customers, their customer support is very poor, they are just after your money. This is demonstrated by the fact they are about the only site available in the UK that don’t have G*mstop set up to help problem gamblers who have self excluded via the fantastic G*mstop exclusion site. This is my personal opinion and is based on my own personal experience.
Screenshot
I think this site is a worthwhile casino gaming website that will give you a ton of happy memories when playing. I still think it's an 8/10 solely because it isn't the perfect casino gaming site I've visited, but all in all, really surprised with this one.
The site glitches from time to time and there aren't a lot of games to go by when playing. I still think it's a worthwhile experience, but be wary of this.