Casilando Casino

VERYGOOD 8.04
PLAYERS FROM IRELAND ACCEPTED

Casilando Casino is an online casino that aims to provide their members a friendly, safe, excellent and unique gaming experience. This reputable casino is a home to a number of video slots and casino games, powered by the leading software suppliers such as NetEnt, Microgaming, Elk Studios, Evolution Gaming, NYX Interactive, Qiuckspin and Thunderkick. Casilando Casino is licensed and regulated by the Government of Curacao and the UK Gambling Commission.

Restricted Countries and Territories

Unfortunately, players from certain countries will not be allowed to open their accounts at Casilando Casino. The list of the limited territories includes Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, France, Hungary, Israel, Italy, Latvia, Malta, Panama, Romania, Russia, Singapore, Slovenia, Spain, Sri Lanka, Thailand, Turkey, Uganda, United States and Vietnam. The entire list can be seen in our Restricted Countries section below.

Virtual Games

As the casino is supported by the NetEnt, Microgaming, Elk Studios, NYX Interactive and Qiuckspin, some of the most popular video slots include Forbidden Throne Slot, Fairytale Legends: Hansel & Gretel Slot, Taco Brothers Slot, Big Bad Wolf Slot. Here, players may also find the progressive slots like Mega Moolah slotMega Fortune slot and Arabian Nights slot.

Table game lovers can choose between different variations of the classic casino games like blackjack, roulette and baccarat.

Likewise, video poker fans can also find something to suit their taste, such as Deuces Wild Double Up, Jacks or Better, Aces and Eights and Joker Wild.

Live Casino

For those who enjoy playing against live dealers, Casilando Casino offer quite a few games within their Live Casino Section. Live blackjack, live baccarat, live roulette and live poker are at players' disposal at any time.

Mobile Gaming

Players who prefer gaming on the go can easily access Casilando Casino on their compatible iPhone, iPad, or Android devices, by logging in with their credentials. This mobile casino gives players the opportunity to play different online slots and casino games regardless of the location.

Support

Casilando Casino prides itself on giving first class customer service and support, as their staff are ready to assist all players, in the best way that they can. If casino members have any question, they can contact customer support via live chat and email. Live chat is available from Monday to Sunday, from 10:00 to 02:00 (CET).

Security and Fairness

Casilando Casino takes good care of their members. All players’ information will be treated securely and strictly, in accordance with Data Protection legislation.

The casino is committed to providing enjoyable entertainment that is fair. The games available at Casilando Casino are all regularly audited and proven fair by independent audits, therefore players can enjoy fair gaming experience.

Pros

  • Available in InstaPlay and Mobile version
  • Wide range of games on offer
  • Support via live chat and e-mail
  • SSL encrypted
  • Proven fair by independent audits

Cons

  • Players from US and several other countries unaccepted
  • Live chat not available 24/7

Screenshot

Casilando Casino Reviews by Players

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Gambulaah 3 reviews
Norway
Message
I love the game selection, site looks professional to me, first deposit bonus offer is decent, 70x wagering on the bonus or the way it's put: 35x on both deposit and bonus(to make it look nicer) feels a bit excessive, but ok.

Had my first withdrawal, got my documents approved within 48 hours or so, now just waiting for the withdrawal itself to be approved. Again this is something that might be an issue for others, but I don't really have a massive problem with time on withdrawals, the important thing is that I end up getting what it is mine, which I trust I will on this site.

Support also seemed friendly and mostly professional except for one thing, which I am not really sure is on them, but I'll get back to it underneath. Unless anything crazy happens, this is a casino I would warmly recommend testing out
I originally signed up through an affiliate link (it was how I learned about the casino), this link offered a 200% first deposit bonus, opposed to the standard 100%. Once I had signed up and saw the offer read 100%, I contacted support and asked about it, they then claimed I had not signed up through an affiliate link (which was the only way I actually found out about the casino) and I wasn't in the mood to say anything as I had too much bad experience that day with stupidity from other sites support that I just left the chat and took the 100%. I don't understand how signing up through a direct affiliate link that differs from the casino's own personal sign up address, does not register with the casino when it's signed up through.

That's the only negative thing I can think of.. sure maybe I could have had a discussion with support and have them contact others that could verify certain information and have it fixed, but like previously stated I was not in the mood for it. It's probably a technical issue somewhere, that if anyone from Casilando reads this, they can contact me with which affiliate link it was and I will give it to them if they want to review why it did not work.
CASILANDO CASINO REPLIED ON MONDAY 29. MAY 2017
Hello Gambulaah,

First of all, congratulations on your winnings!

Note that we are happy to hear that you enjoy our selection of games. We have checked with the responsible department and they have confirmed that your withdrawal will be processed today.

I am sorry to hear that you did not receive the welcome offer that you expected. Regarding the welcome offer, after review of your account it appears that first you had clicked on the affiliate site you mentioned that offers 200% first deposit offer indeed, however after that you clicked on another affiliate website. The system works in a way that registers the last clicked affiliate website for tracking purposes and assigning the welcome offer and hence the corresponding welcome offer is assigned to the account.

Finally, as I noticed that there is a bonus available, I contacted you about this in private.

Best regards,
Amber
Casilando
Phil777 7 reviews
New Zealand
Message
Good layout, plays well (good loading speeds, didn't randomly log me out), Nice selection of games. They Pay, made a $1000 dollar withdrawal off a $20 deposit, paid quickly after the 48 hour pending period.

Overall a great casino with regular bonuses and promos, I will add to my list of regular play at casinos.
I dislike the 48 hour withdrawal pending period otherwise would of rated 10/10.
CASILANDO CASINO REPLIED ON TUESDAY 23. MAY 2017
Hello Phil777,

First of all congratulations on your winnings!

Note that I am happy to hear that you are enjoying playing at Casilando. Receiving feedback from our players is something we highly appreciate. Please note that the cash out process time is something we are currently working on improving.

Thank you for such a nice review and I hope that you will continue having a great experience while playing at Casilando.

Best regards,
Amber
Casilando
ladylux 5 reviews
United Kingdom
Message
I had joined this Casino from the listing of new casinos. Deposited and received a great promotion 200% on first deposit, which seemed a very good promotion. I enjoyed playing on this Casino... Good selection of games and site navigation. Live Customer support seemed to be always available over the few days I spent on wagering. Very Helpful and friendly.Withdrawal is a 2 day pending process. Which is now no longer pending. Friend referral bonus scheme. Overall had fun playing here. Another casino I will visit again.
Through my experience here I cannot find anything negative to say..Thumbs up !!!
CASILANDO CASINO REPLIED ON TUESDAY 23. MAY 2017
Hello Ladylux,

Congratulations on your winnings and thank you for writing such a nice review!

Best regards,
Amber
Casilando
LeoDubbed 122 reviews
Netherlands
Message
Ho ho ho, here comes another one with the name Casilando.

Whenever a new casino arrives, I always eager to check them out. I have my own check list regarding new casino, who doesn't, right? The most important thing is the licensing, company that runs them, games variety (the more, the better), withdrawal time frame and live support. If a casino meets all the criteria, 80% chance I'll join them.

Casilando is owned by Caddell Limited, this company owns also plenty other well known casinos like Hello Casino, Gday casino, Amsterdams casino and many more. In my experience, those casinos I mentioned above are legit. I have good good experience with them. They have plenty of games from various top notch providers and they are also always up to date. The only thing that could be better is the payout time frame. It could take up to 48 hours for the money to reaches your account. Compared with other casinos, they are a little bit slow but luckily not the slowest.

I signed up at Casilando about a month ago via an affiliate that offers 50 free spins instead of 10 free spins. Now, that's 5 times bigger than the casino itself has to offer when you sign up straight from their website. I actually had plenty of luck with Casilando, from the free spins winning of €5, I managed to boost my balance to €350 without any single deposit by playing various games. Unfortunately, wagering starts when a deposit is made. I was kinda disappointed when I found out about it. Also, no points were earned because of the bonus money.

As always, my account has to be verified before making a deposit. So I sent them my documents and got verified the next day. I love when they work fast. I decided to claim their exclusive offer of 200% first deposit bonus. Now, it's very wise to new players to read the terms first before claiming any bonus. I know there's no joy reading them but each casino could have different terms. Luckily, I did read them and I found out that e-wallet deposit method is excluded from their welcome bonuses. Soon after I found this out, I decided not to deposit.

So, I cannot share my experience regarding their payout because I haven't made any deposit yet but I do believe that Casilando is a legit casino like its sisters casinos. Last but not least, live chat agents were friendly and very helpful. Kudos for them.
The only thing I dislike about Casilando is the bonus terms. E-wallet deposit methods are excluded from all their promotion.
CASILANDO CASINO REPLIED ON TUESDAY 23. MAY 2017
Hello Leodubbed,

I am very happy to hear that you enjoyed playing at Casilando!

Note that we are working on a faster cash out process, which will be implemented this year.
Furthermore, I am sorry to hear that you did not deposit because deposits made with e-wallet payment methods are not eligible for the welcome bonus. However, I would like to inform you that it is possible to use this payment method while participating in all of our other promotions including deposit offers.

Thank you for your feedback and we will take all of this into consideration to improve the experience of our players.

Best regards,
Amber
Casilando
sp7575 2 reviews
Ireland
Message
I played here for first time and had great time deposited 100 euro and only took bonus on 30 of that. I ended up reaching 1000 euro on my favourite slot and eventually requested withdrawal of 600 euro. I am waiting now for payment when docs verified. So far a definite 10 out of 10 ..
CASILANDO CASINO REPLIED ON TUESDAY 23. MAY 2017
Hello Sp7575,

Thank you for such a lovely review and congratulations on your winnings!

I hope that you will continue to enjoy playing with us at Casilando. Should you ever have any queries or would need any assistance, do not hesitate to contact us via the Live Chat, we are available daily from 10:00 CET until 02:00 CET.

I wish you a great day.

Best regards,
Amber
Casilando

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