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Betchan Casino

GREAT 8.87
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Betchan Casino Review

  • Offers 7 different languages
  • Secured with SSL encryption
  • Proven fair by independent audits
  • Awarded with the Certificate of Trust
  • Live chat open 24/7
  • US players restricted to SoftSwiss games in bitcoin only
  • No phone support
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General info & Latest Promos
Website http://www.betchan.com
Established 2015
Owner N1 Interactive Ltd. Casinos
Casino Promotion Betchan Casino: 100% up to €/$/£ 100 + 30 Bonus Spins on Fire&Steel, on 1st Deposit

Betchan Casino is a hybrid conventional currency and bitcoin casino designed for English, Russian, Swedish, Norwegian, Finnish, and Polish-speaking players. The site offers a wide range of slots and other casino games from Pragmatic Play, NextGen GamingSoftSwiss, Betsoft, and ELK Studios, along with live table games from Ezugi. Players can enjoy the majority of Betchan Casino’s games at home and on the go. The casino belongs to the prestigious group of Certified Casinos. Betchan Casino is licensed in Curacao.

Restricted Countries and Territories

Betchan Casino does not explicitly restrict any players. However, residents of the US are limited to playing the SoftSwiss games with bitcoin only.

Virtual Games

Betchan Casino’s biggest selection of games are its slots. Players will find hundreds of different titles of all kinds, from simple three-reel slots to some of the most advanced bonus video slots around. Among the most popular slots are West Town slot, Pistoleras slot, Galacticons slot, Lucky Leprechaun’s Loot slot, Playboy slot, and So Much Sushi slot.

Table games are also highly diversified at Betchan Casino. The site features numerous Blackjack and Roulette variants, along with Baccarat, Caribbean Poker, Casino Hold’em, Craps, Let It Ride, and Oasis Poker, plus more.

Video poker enthusiasts at Betchan Casino will find a variety of single-hand and multi-hand favourites. These range from traditional titles like Jacks or Better, Deuces Wild, and Tens or Better to more unconventional titles like Double Bonus Poker, Double Joker Poker, and Louisiana Double.

Those who want something totally different can relax with Betchan Casino’s casual games. These include plenty of scratch cards and other instant-win favourites like Beer Fest, Bunny Boiler Gold, and Minesweeper.

Live Games

Betchan Casino offers players the full suite of live dealer games from Ezugi. Players can enjoy an immersive gaming experience with all the same rules typically found in a land-based casino. Interactive features and a smooth interface give the games a nice final touch. The available titles currently include Live Roulette, Live Baccarat, Live Blackjack, Live Keno, and Live Lottery.

Mobile Gaming

The majority of Betchan Casino’s games work equally well on desktop and mobile devices. No app download is required to access the mobile games. Players just have to go to the Betchan Casino website on their smartphone or tablet’s mobile browser to get started.

Support

The customer support at Betchan Casino can be reached through a live chat feature, which is available 24/7. Players can typically expect an email reply within a few hours, but it may take longer during off-hours or if support gets backlogged with inquiries.

Security and Fairness

Betchan Casino protects players with SSL encryption from the security experts at COMODO. This technology makes it practically impossible to read sensitive information sent to the casino for any purpose.

All of the games at Betchan Casino have been proven fair by independent audits. These rigorous randomness tests are conducted by trusted agencies like GLI and eCOGRA. Players can count on genuine fairness here. Moreover, the casino have been awarded with the esteemed Certificate of Trust which serves as proof of their reliability and safety.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Denmark
    • Estonia
    • France
    • Germany [1]
      • Schleswig-Holstein
    • Israel
    • Italy
    • Latvia
    • Netherlands
    • Puerto Rico
    • Romania
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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Betchan Casino Reviews by Players

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b4evah 2 reviews
Netherlands
Reviewed on September 28, 2020

LIKED

The casino is well equipped with good software, and it has a nice selection of games (although many are restricted from playing in the Netherlands, ie. Jack and the Beanstalk). The availability of the chat function is good. Yes, there are people available to "help", however, do not expect too much of the help that is offered.
The welcome bonus is generic and is nothing special. If I would rate this casino on a scale from 1 to 10, then I would give it a 6.5 - it suffices. Which leads me to why I have issues with this casino.

DISLIKED

I was linked to Betchan via an affiliate site which offered a 200% + 120 free-spins bonus. When I checked the bonus with the chat rep, and asked her if the bonus was real/valid, there was an ambiguous "we cannot take responsibility for 3rd party site references", or something to that account. So, when I asked them if I would get the bonus 'yes' or 'no'? I would literally get the same pre-written answer. Idiot me, I deposited 200 euro anyway as she had not said "NO yje bonus will not be rewarded", I was expecting a balance of 600 euros. Of course, no bonus was added. When I spoke to the rep again, who waited while I was making the deposit she told me that she had already added the standard 100% bonus to my balance, which I accepted. I told her that I felt tricked into making a deposit, but I let it rest and started playing. Suffice to say that the balance was eaten within 30 minutes playing at 2 Euros/spin. An unlucky start usually leads to an unlucky wager.
Another thing is the exclusion of games from being played in the T&Cs while wagering the welcome bonus. I have never seen a list this long! Unbelievable!
I do not think that they will see me again at Betchan.
_vas_ 3 reviews
Reviewed on September 7, 2020

LIKED

Well, nothing special from other casinos. Regular 100% bonus similar to other casinos (which they refused to issue that for me). Just stay away based on my HONEST experience and what happened with me.

DISLIKED

This is my complete HONEST feedback:

- Let's start with support, connecting to support agent takes 5 min. It seems that there is only one support that handles 10 people in the same time, getting response on questions takes 5-10 min.
- It seems to me that there is no manager in this casino. I requested to talk or chat or email the manager from support but they didn't reply for that.
- They didn't issue the welcome bonus saying that I violated the terms which says I can get the bonus as I deposited with crypto/bitcoin. In fact it clearly says the following "All kind of bonuses is not available on BTC, BCH, DOGE, LTC wallet." Focus on "wallet", it doesn't say deposits with or using crypto is prohibited. In fact, there are casinos that don't give bonus of crypto "deposits" but I can still deposit and play with EUR as example by depositing in crypto/bitcoin. At the end they didn't issue the bonus and don't need it anymore
- I never tried to withdraw or verify docs, so don't really know how bad/good they are in handling that too!
Jampa 1 review
Reviewed on August 28, 2020

DISLIKED

This Casino is horrible support agent. My 1st and 2nd deposit I didn't receive bonus. I contact support agent and I had to wait long time. Then one of them told me my 1st deposit I didn't put bonus code but I am 100% sure iIdid it. 2nd I did't put it correctly that's maybe possible. I request refund my money because I have not played anything yet. They told me only way is cash out to cash out have to send them all the document. They telling me if I want they can add up my bonus then II let them do. My 3rd deposit I made sure not made any mistakes then still didn't received the bonus. I contact support argent after wait more than an hour one of them respond. Telling me I didn't put bonus code, but that wasn't true. I told I did and also mentioned had problem 1st and 2nd deposit. Then he said first and second because I put bonus code that's why I received bonus but third I didn't put bonus so I will not receive the bonus. Then I told him to read the history. Mentioned 1st deposit told me didn't put bonus code and 2nd didn't put correctly then after they add up the bonus then he said it's impossible. I request him to read chat history he just close the chat.
BETCHAN CASINO REPLIED ON AUGUST 31, 2020
Hello,

We are sorry to hear about your experience.
We are looking to improve our customer service, due to that we kindly ask you to send us an email with the case explanation and whet it happened to support@betamo.com so we can investigate this case.
In the topic please put BETCHAN QUALITY IMPROVEMENT.

We are sincerely sorry for the inconvenience caused.

Kind regards,
Betchan.

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Betchan Casino bonuses

Betchan Casino Complaints

  • 35 of 37 resolved
  • 2 days avg response
  • 6 days avg complaint life
  • 1,852 USD avg amount

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