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Aspers Casino

GOOD 7.53
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
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Aspers Casino Review

  • 0-24 withdrawal timeframe
  • Mobile-friendly design
  • Live chat open 24/7
  • E-COGRA approved
  • UK Gambling License
  • Limited withdrawal methods
  • Multiple country restrictions
General info & Latest Promos
Website https://www.aspers.com
Established 2017
Owner Daub Alderney Limited Casinos
Casino Promotion Aspers Casino: 100% up to £500

Aspers Casino is a majestic online casino offering players a unique and unforgettable gaming experience. Players can embark on their journey with immersive and captivating games ranging from slots, table games and live games. Members will be able to enjoy multiple gaming providers which include NetEnt, Microgaming, Play’n GO, IGT (WagerWorks) and Evolution Gaming. The site can be played in multiple languages and is available instantly or on the go. The casino is licensed and regulated by the Alderney Gaming Control Commission and the UK Gambling Commission.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. Access to players from countries where such type of gambling is illegal or are considered high risk countries are prohibited from playing here. These include players from Algeria, Argentina, Australia, Barbados, Belgium, Bulgaria, Canada, China, Denmark, France, Greece, Italy, New Zealand, Panama, Spain and the United States. The full list of restricted countries can be found under ‘More Casino Details’.

Virtual Games

Aspers Casino is home to a multitude of slot games, so players can find the perfect game in store for every occasion. When players visit the slots tab they’ll find games from leading suppliers like NetEntMicrogaming and Play’n GO. The casino adds the latest games, so players can always keep up to date with the new trends and games are listed in alphabetical order making it easier to browse. Titles include the Starburst Slot, Gonzo’s Quest Slot, Immortal Romance Slot, Baywatch Slot, Wild Blood SlotCastle Builder II Slot and Legacy of Egypt Slot.

In addition to that players can also enjoy high-staked table games which includes the best variants of players favourites like blackjack, roulette, poker and baccarat. With different designs and distinct graphics players can immersive themselves in the atmosphere with games like Blackjack Classic, and French Roulette.

There is also a small selection of video pokers for players who like betting with cards. These include Joker Poker and Jacks or Better.

Live Casino

Players who prefer betting in a live environment can enjoy action-packed live casino games for a more gripping experience. Members can interact with friendly live hosts and other players with varying opening hours and edge of your seat excitement. These include games like Live Immersive Roulette, Live Blackjack and Live Dream Catcher.

Mobile Gaming

Aspers Casino is even available to players on the go which means players can take the enjoyment of the games available wherever they go. A large selection of games is now fully compatible on most tablet and mobile devices, accessible through a mobile browser.

Support

A dedicated support team is available and able to assist using the casinos live chat facility which is open 24 hours a day, 7 days a week. No query is too big or too small. A friendly support team is also available to answer questions by email and telephone support is available to UK players using a toll-free number and landline number.

Security and Fairness

When it comes to security the casino uses encryption and firewall services which helps keep players personal and financial transactions secure.

They also use an industry-standard random number generator to help keep their games fair and random.

Screenshot

Casino details
More Casino Details More details
  • Allowed Countries

    • Africa
    • Aland Islands
    • Andorra
    • Anguilla
    • Anonymous Proxy
    • Antarctica
    • Antigua and Barbuda
    • Arab Jamahiriya
    • Aruba
    • Asia/Pacific Region
    • Austria
    • Bahamas
    • Belize
    • Benin
    • Bermuda
    • Bolivia
    • Bonaire
    • Botswana
    • Bouvet Island
    • British Antarctic Territory
    • British Indian Ocean Territory
    • Burundi
    • Cameroon
    • Canton and Enderbury Islands
    • Cape Verde
    • Cayman Islands
    • Central African Republic
    • Chad
    • Chile
    • Comoros
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Costa Rica
    • Curaçao
    • Democratic Republic of Congo
    • Dominica
    • Dominican Republic
    • East Timor
    • Ecuador
    • Egypt
    • El Salvador
    • Equatorial Guinea
    • Ethiopia
    • Europe
    • Falkland Islands
    • Faroe Islands
    • Fiji
    • French Southern and Antarctic Territories
    • Gabon
    • Gambia
    • Gaza Strip
    • Gibraltar
    • Greenland
    • Grenada
    • Guatemala
    • Guernsey
    • Haiti
    • Heard Island and McDonald Islands
    • Honduras
    • Ireland
    • Isle of Man
    • Jamaica
    • Jersey
    • Johnston Island
    • Kazakhstan
    • Kiribati
    • Kuala Lumpur
    • Lesotho
    • Liberia
    • Liechtenstein
    • Madagascar
    • Malawi
    • Maldives
    • Mali
    • Malta
    • Marshall Islands
    • Metropolitan France
    • Micronesia
    • Monaco
    • Mongolia
    • Montserrat
    • Mozambique
    • Namibia
    • Netherlands Antilles
    • Neutral Zone
    • Niger
    • Pacific Islands Trust Territory
    • Palau
    • Palestinian Territories
    • Paraguay
    • People's Democratic Republic of Yemen
    • Peru
    • Pitcairn Islands
    • Rwanda
    • Réunion
    • Saba
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Vincent and the Grenadines
    • Samoa
    • San Marino
    • Satellite Provider
    • Senegal
    • Serbia
    • Seychelles
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovenia
    • Solomon Islands
    • South Georgia and the South Sandwich Islands
    • Sri Lanka
    • Statia
    • Suriname
    • Svalbard and Jan Mayen
    • Swaziland
    • São Tomé and Príncipe
    • Tajikistan
    • Tanzania
    • Timor-Leste
    • Tokelau
    • Trinidad and Tobago
    • Turkmenistan
    • Turks and Caicos Islands
    • Tuvalu
    • U.S. Minor Outlying Islands
    • U.S. Miscellaneous Pacific Islands
    • Union of Soviet Socialist Republics
    • United Kingdom
    • Uruguay
    • Vanuatu
    • Vatican City
    • Venezuela
    • Vietnam
    • Wake Island
    • Western Sahara
    • Zambia
  • Casino Type

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

    UK Support Phone Toll Free Telephone: 08002797632

    UK Support Phone Landline Telephone: 02038879842

Aspers Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
eddie1986 19 reviews
United Kingdom
Message
Reviewed on March 4. 2019

LIKED

Reel shame about this casino could be brilliant large choice of games, large number of novamatic slots. Very friendly chat advisors and all the games I like.

DISLIKED

Withdrawal times. I closed my account due to this. In 2019 it should be within hours or a day or two, the leading casino have caught on to this and implemented it. A 72 hour pending period then 24 hours to verify and then 3-5 days to arrive in the bank that’s 2 weeks as weekend are not working days. Surely having more customers is better than holding on to the funds and players leaving as proven in other reviews is better, some people might enjoy reversing there funds but I would say and others here that the majority would not. I personal don’t reverse funds but also will not deposit until my money clears. In conclusion aspers might want to consider a email questionnaire to see what it’s customers want, if it’s thinks of it customers. Also if leading casino have instant withdrawals surely this is proof of what people want and all the reviews on askgambler which is the most popular site for people for reviews and help are all saying the same then listen to your customers.
ASPERS CASINO REPLIED ON MARCH 8. 2019
Dear User,

Thank you for taking the time to let us know how you feel in regards to our website and services we offer.

We can certainly understand your point regarding the withdrawal pending period. Rest assured that the withdrawal pending time systematically decreases as you climb the VIP ladder.

On the other hand, we also offer instant options such as “Take a Break” which you can use to safeguard your winnings anytime.

We would be more than happy to discuss further with you. Do not hesitate to contact our friendly live help team anytime.



Kind Regards,
Aspers Online Team.
Philyagoda 1 review
United Kingdom
Message
Reviewed on December 5. 2018

DISLIKED

VIP without the VI...

I played with Aspers as a VIP for several months so my review can be read with full confidence.

If you're considering Aspers to play any form of live casino, I would advise to look elsewhere. Aspers is predominantly for slots. Pretty much all the bonuses with Aspers are based around slots so any bonus funds can rarely be used for live casino. If they are, there is a heavy wager requirement and each £1 bet spent acts as 20p towards the wager requirement. In short, it's a waste of time. Bonus offers sound good but once you read the small print you will soon realise its a poor deal.

If you're lucky enough to win some money, beware. Firstly your withdrawal will be pending for 24-48 hours. I was told 24 hours is the lengh of time for VIP players and normal players can be waiting 48 hours for the withdrawl to be processed. During this "processing time" you can easily reverse the withdrawal amount back to your account. We all know this is an old classic casino strategy so you get bored of waiting and cancel your withdrawal to start betting with the funds again.

Once your withdrawal has finally been processed, the money arriving in your bank account is slow. On all occassions i made a withdrawal, it took approx 1 week to arrive in my account. This is an unreasonable amount of time to have to wait.

I closed my account with Aspers due to a poorly handled complaint. After hitting a side bet on live blackjack worth around £500, the hand was cancelled due to a dealing error. As an online player for a number of years, I have previously experienced this same exact problem before with another online casino. On that occassion the issue was resolved quickly and the funds paid out to my account however Aspers refused to pay out. As somone who has run a business for many years, this was a poor decision and very short sighted. My complaint could have been handled much better. There was no consideration to keep me as a customer.

In conclusion, I would advise any player considering signing upto Aspers to look elsewhere. There are plently of better operaters around, espcially if you're a live casino player.
ASPERS CASINO REPLIED ON DECEMBER 6. 2018
Dear User,

Thank you for taking the time to write us your thoughts.

Aspers Casino Online is licensed and regulated to offer Gambling Services in Great Britain by the UK Gambling Commission and all the games offered on the website have been extensively tested and audited to conform to international standards as approved by our regulator, the UKGC. We offer an amazingly wide and interesting palette of Slot Machines available; and being a site constantly working around Customer Satisfaction, we see to it to bring the best games from the leading providers in the field; NetEnt, IGT, Novomatic, just to name a few while at the same time showcasing the best of Table Game Providers.

We are aware that bonuses are not the cup of tea of all our players and for the same reason, we have kept these hundred percent optional. While a large pool of our members are fond of our bonus schemes, we do have people who do not like their wins to be bound by any stipulations; even though the very existence of bonuses is to increase the chances of winning. Every customer is given the option to “opt out” from bonuses should they wish to and in case they have any issues, our Customer Service Team remains available and ready to assist them 24/7.

In regards to our withdrawal process, please allow us to reassure you that withdrawal pending period times are valid from Monday to Friday only. Our Finance team commits to process withdrawals within 72 business hours of the customer making the request. It will then generally take 3 to 5 working days for your bank to process the payment. For customers who wish to safeguard their payments, we also offer facilities such a “take a break” allowing the customer to temporarily block his/her account until their payment is process.

Should you wish to discuss further regarding the points you mentioned below as well as your complaint which was poorly handled, we will invite you to direct your concerns to the Customer Service Management team by email them on csmanagers@daubltd.com anytime.

Thanking you again for taking the time to provide us with the above feedback which will be much helpful in our goal to provide our customers with a World Class Service here at Aspers Online.

Best Regards,
Aspers Online Team
ReviewJC 2 reviews
Message
Reviewed on November 30. 2018

LIKED

Some decent casino games on offer, bonuses are ok.

DISLIKED

Payouts are ridiculously slow, 36-48 hour pending period supposedly requested by the players (massive lie, why would the players want slow withdrawals?). Then another 24 hour internal review, then they look to process it. Other sites process within 2-4 hours (Unibet, B365, to name a couple). Just avoid and go and play on a site that won't try and take the piss out of you.
ASPERS CASINO REPLIED ON DECEMBER 3. 2018
Dear Member,

Thank you for taking the time to write us your thoughts.

Being from a chain of sites with a constant eye on the satisfaction and joy of its customers, we’re always working towards bringing the best changes when it comes to the games we showcase, the service we provide, the promotions we advertise, etc.

When it comes to withdrawals, be assured that the Pending Period we have put in place is purely due to popular demand; while we are aware that not everyone is a fan of leaving their money pending, we do have a large pool of players who like to reverse bits and pieces and play without depositing from their banks, to increase the chances of winning bigger. Though, you may always contact us for a workaround.

As established with our payment partners and advertised, withdrawals are processed within 72 hours of a customer submitting a request provided that we have been able to complete our customer due diligence checks as required by applicable laws and regulations. Should you have any further questions about our processes, you may contact our friendly Help Team anytime.

Why are you reporting this review?

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  • Afghanistan +93
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  • Algeria +213
  • Andorra +376
  • Angola +244
  • Anguilla +1-264
  • Antarctica +672
  • Antigua and Barbuda +1-268
  • Argentina +54
  • Armenia +374
  • Aruba +297
  • Australia +61
  • Austria +43
  • Azerbaijan +994
  • Bahamas +1-242
  • Bahrain +973
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  • Belarus +375
  • Belgium +32
  • Belize +501
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  • Bermuda +1-441
  • Bhutan +975
  • Bolivia +591
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  • Botswana +267
  • Brazil +55
  • British Indian Ocean Territory +246
  • British Virgin Islands +1-284
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  • Bulgaria +359
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  • Burundi +257
  • Cambodia +855
  • Cameroon +237
  • Canada +1
  • Cape Verde +238
  • Curaçao +599
  • Cayman Islands +1-345
  • Central African Republic +236
  • Chad +235
  • Chile +56
  • China +86
  • Christmas Island +61
  • Cocos [Keeling] Islands +61
  • Colombia +57
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  • Congo - Brazzaville +242
  • Congo - Kinshasa +243
  • Cook Islands +682
  • Costa Rica +506
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  • Dominican Republic +1-809, 1-829, 1-849
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  • Ghana +233
  • Gibraltar +350
  • Greece +30
  • Greenland +299
  • Grenada +1-473
  • Guatemala +502
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  • Jamaica +1-876
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  • Taiwan +886
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