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Lucky Red Casino

Average Complaint Response Time: 1 day
Average Complaint Response Time: 1 day

Lucky Red Casino Review

  • Instant play, mobile, and download client
  • 24/7 live chat customer support
  • SSL encryption
  • Regularly audited by the third party
  • Toll Free phone is just for US players
  • English language only
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General info & Latest Promos
Website http://www.luckyredcasino.com
Established 2009
Owner Club World Casinos Group Casinos
Casino Promotion

Lucky Red Casino is an online casino owned by The Club World Casino Group, and is licensed by the government of Curacao. They offer variety of casino games from the well-known Real Time Gaming software provider. Players can choose to play in download mode, or Instant Play mode or on their mobile devices. 

Restricted Countries

For various reasons, Lucky Red Casino is unable to provide gaming services to players in Costa Rica, Israel, France, Netherlands Antilles, Russian Federation, Romania, Hungary, Australia and the United Kingdom (Inclusive of Northern Ireland, Channel Islands and Isle of Man).

Virtual Games

Being a RTG casino, Lucky Red provides games that are designed to deliver the most realistic experience possible. The authentic casino games that they offer can be played for Fun or Real money.  Their gaming portfolio includes popular slots such as Aztec Treasure slot, Cleopatra’s Gold, and Crystal Waters, as well as the progressive games such as The Shark slot.

However, if you are a table game fan, you can enjoy rounds of Blackjack, Baccarat, Red Dog, Roulette, Keno and other exciting casino games.

There’s a good offer for all of you who enjoy playing video poker too, with games such as Jacks or Better, Deuces Wild, Pick ‘Em, 7 Stud, and other.

Mobile Gaming

Players can enjoy a selection of games on the go with the Lucky Red Mobile Casino. There is a choice of slots available which include mobile versions of Naughty or Nice, Hen House, Coyote Cash, and Enchanted Garden, as well as Keno and Blackjack. Games are compatible on Smartphones and Tablet devices.


All types of 24/7 Customer Support are active. You can contact them via Live Chat, US Toll Free Number, or e-mail. For any kind of question or concern that you may encounter, you are guaranteed a prompt and personal reply. Customer support at Lucky Red Casino is nothing less than efficient and professional.

In addition, Lucky Red Casino has also a detailed set of answers that cover a plethora possible questions that may arise.

Security and fairness

Lucky Red Casino is committed to protecting your privacy, so that your gaming experience is a pleasant and secure one. They use security connections SSL, certified by Secure Server Certification Authority Verisign to protect any information you give them.

The games are also regularly checked for fairness and randomness by the well-known Kahnawake Gaming Commission. Lucky Red Casino’s payout percentages are also independently reviewed and audited by independent auditors on a monthly basis to ensure accuracy and fair play.


Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Costa Rica
    • Estonia
    • France
    • Germany [1]
      • Schleswig-Holstein
    • Hungary
    • Ireland
    • Isle of Man
    • Israel
    • Italy
    • Netherlands Antilles
    • Puerto Rico
    • Romania
    • Russia
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Company

  • Established

  • Live Chat

  • Contact

    Customer Support Email: [email protected]

    Support Phone Telephone: 1 866 513 0857

    Fax Telephone: 1866 728 5443

    International Support Phone Telephone: +44-870-166-8801

    International Support Fax Telephone: +44-870-166-8803

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Lucky Red Casino Reviews by Players


Write a review
Karabear98 1 review
Reviewed on April 7, 2020


I love the fact that you can live chat any question you have to the casino and they are quick with a response. They have many different games and different types of games. I love slots and the payout percentage is better than my local hometown casinos. the website design is nice and the customer service is friendly.


Haven't found anything yet but I am new to online gambling. I guess it would be cool if you could play at a live table with other players. Though they may have that option and I haven't seen it yet. I also am still trying to figure out how to use comp points. Overall though, I am satisfied.

Thank you for your kind feedback. Our chat team will continue to always be available for you. We hope you continue to enjoy our casinos and look forward to speaking to you soon.


The Lucky Red Team
missy2025 4 reviews
Reviewed on December 18, 2018


By far this is one of my favorite casinos. I have the best best luck here and I play everywhere. This is the winning casino for me. The luckiest RTG software casino out there. The cashout time is within 48hrs for bitcoin which is not to bad. They have friendly customer service and have always assisted me with any concerns in a timely manner.
Hi MISSY2025,

Thank you for your kind words, we're all really pleased to hear you're enjoying playing with us. We will continue to assist you if you need anything, so please get in touch and we'll always to our best to help.

Thanks and Merry Christmas,

The Lucky Red Team.
Btownie 5 reviews
Reviewed on November 19, 2018


Was happy with my winnings, until I realized that they were only “short lived” winnings! I really liked this casino and their employees, but feeling duped out of $4500 right now.


Really skeptical about this Casino at this point, considering I won a significant amount of money and foolishly decided to play with my winnings, only to be duped. I noticed that while I was playing, the screen continued to skip, stick and avoid bonus rounds. It was literally sticking. They paid next to nothing over the course of a few grand that I put in. Seriously, over the course of the $4500 that I played, little to no WINNINGS WERE PAID. It didn’t matter which game it was either, I tried several.

Doesn’t the gaming commission watch what is paid to play vs what is paid out? There must be some requirements or level of player payout/ratio that has to be met by the casino? This seemed 100% intentional. I could literally see the screen slowing down to stop and then I watched, as it began to pick up the pace again, all to avoid giving the bonus rounds. Really disappointed. Should’ve taken my winnings and ran. Lesson learned. I won’t be back to this casino anytime soon. Such a devastating loss.

We appreciate all our players feedback and sorry to hear you had a bad run. We hope this has improved since you made your post and the enjoyment has returned to your playing. If there is anything we can ever help you with please feel free to contact any of us here at Lucky Red. We look forward to hearing from you again.

Thanks and Merry Christmas,

The Lucky Red Team

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