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Jackpot City Casino

GOOD 7.75
Players from Virginia not accepted
Average Complaint Response Time: 5 days
Players from Virginia not accepted
Average Complaint Response Time: 5 days

Jackpot City Casino Review

  • Instant play
  • Live casino
  • Mobile casino
  • SSL encryption technology
  • Approved by eCOGRA
  • Support provided 24/7
  • Live chat available around the clock
  • A variety of withdrawal methods
  • Restricted for US and UK players
General info & Latest Promos
Website http://www.jackpotcitycasino.com
Established 1998
Owner Digimedia Limited Casinos
Casino Promotion Jackpot City Casino: 100% up to $400, on First Four Deposits

Jackpot City is an online casino with a flashy and attractive design reminiscent of bright night lights and the glitz of Las Vegas. Apart from a large variety of diverse classic slots, video slots and online table games, this Microgaming Casino is also a fully operational mobile casino. For players who enjoy the experience of a real life casino there are options to play popular table games in a live casino. Jackpot City is licensed by the Malta Gaming Authority.

Restricted Countries

Jackpot City Casino does not permit players from Australia, Belgium, Netherlands, Denmark, France, Italy, Singapore, South Africa, Spain, the UK, the US and more. For the full list of restricted countries, scroll down to the section labeled Casino Details.

Virtual Games

Jackpot City Casino has an ample selection of varied casino games in their offer. Players who seek thrilling and high-quality video slots can explore their range of Microgaming slots which include popular titles like the Break da Bank Again slot, Terminator 2 slot5 Reel Drive slot and more. In addition, there is a considerable range of progressive slots to choose from, such as the Major Millions slot, King Cashalot slot, Mega Moolah slotTunzamunni slot and others.

The Jackpot City Casino table game collection features multiple variants of blackjack like Atlantic City blackjack, Double Exposure blackjack, European blackjack, Multi Hand blackjack, Bonus blackjack and Classic blackjack, among numerous others. Roulette lovers will be able to pick between French roulette, European roulette, American roulette, as well as Premier roulette and progressive Roulette Royale.

Video poker aficionados can play various versions of video poker, such as Aces and Eights video poker, All Aces video poker, All American video poker and Deuces Wild Bonus video poker.

Players looking for even more variety can also try their hand at various bingo games, keno, scratch cards and other specialty games.

Live Games

As previously stated, Jackpot City is a live casino which offers the option of playing table games with a live dealer via high-definition real-time video feeds. Their selection of live games include the standard three—­bla­ckjack, roulette, and baccarat.

Mobile Gaming

As a mobile casino, Jackpot City offers players the chance to play some of the most popular games while on the move. Their mobile selection includes progressive slots, blackjack and roulette, as well some all-time fan-favourites among video slots, such as the Immortal Romance slot, Game of Thrones slot, Avalon slot, Thunderstruck slot and more. The mobile casino is optimized for both Android and iOS devices.

Support

Players who need gaming and casino-related questions answered can contact the Jackpot City Casino support team 24 hours a day, 7 days a week via email or phone. Depending on the residence of the player, the call will either be toll free, or not. Most importantly, players can contact support via live chat, which is also available 24/7.

Security and Fairness

Jackpot City Casino guarantees privacy, confidentiality and security with their SSL encryption technology.

In addition, the casino have the eCOGRA Seal of Approval, which ensures fair game play, responsible casino conduct and swift payouts.

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Casino details
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Jackpot City Casino Reviews by Players

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Nards09 4 reviews
• New Zealand
Reviewed on April 6. 2019

LIKED

I really trust spending my money at this casino that if I have a win i will actually get it!

DISLIKED

I am really annoyed that they have decided to change their bonus system and now have a winning wheel that very rarely wins and even if it does for the 700*1000 you may have spent you could win 1 sometimes 2 dollars. what a joke. Now they have also informed me through email of their exciting new loyalty system and how I must keep an eye out for when it is up and running. Well sorry customers, if you thought that they appreciated your custom, obviously not!!Now instead of redeeming 200 points for $1, I have to accumulate 5000 points and then to really make your day they are only worth $8.. Upon asking how I should find this new system beneficial to me and why was the loyalty points worth so much less, apparently even though i deposit and play with NZ currency the loyalty points get converted to euros before being cashed back to me? I am sure you will all agree what awesome customer service this is when other casinos are almost paying us to play on their sites.So disappointing, I am currently looking for my new trustworthy casino and makes me feel like they appreciate my money.
Joeyg 4 reviews
• Canada
Reviewed on April 1. 2019

LIKED

Speedy verification, good game selection, friendly chat. Probably one of the best sites for deposit bonus.

DISLIKED

I dislike how they leave your withdrawl pending for 24 hours. Not a lot of bonus without deposits
fadeout 25 reviews
• Canada
Reviewed on March 22. 2019

DISLIKED

I don't like the way they hold the amount and come up with excuses. 48 hours hold and processing and if it's weekend it will take almost a week. This is way to tease people to reverse the funds and lose it. I find it dishonest.

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Jackpot City Casino bonuses

Jackpot City Casino Complaints

  • 8 of 32 resolved
  • 5 days avg response
  • 1 week avg complaint life
  • 7,742 USD avg amount

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