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Jackpot City Casino

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Average Complaint Response Time: 5 days

Jackpot City Casino Review

  • Instant play
  • Live casino
  • Mobile casino
  • SSL encryption technology
  • Approved by eCOGRA
  • Support provided 24/7
  • Live chat available around the clock
  • A variety of withdrawal methods
  • Restricted for US and UK players
General info & Latest Promos
Established 1998
Owner Digimedia Limited Casinos
Casino Promotion Jackpot City Casino: 100% up to $400, on First Four Deposits

Jackpot City is an online casino with a flashy and attractive design reminiscent of bright night lights and the glitz of Las Vegas. Apart from a large variety of diverse classic slots, video slots and online table games, this Microgaming Casino is also a fully operational mobile casino. For players who enjoy the experience of a real life casino there are options to play popular table games in a live casino. Jackpot City is licensed by the Malta Gaming Authority.

Restricted Countries

Jackpot City Casino does not permit players from Australia, Belgium, Netherlands, Denmark, France, Italy, Singapore, South Africa, Spain, the UK, the US and more. For the full list of restricted countries, scroll down to the section labeled Casino Details.

Virtual Games

Jackpot City Casino has an ample selection of varied casino games in their offer. Players who seek thrilling and high-quality video slots can explore their range of Microgaming slots which include popular titles like the Break da Bank Again slot, Terminator 2 slot5 Reel Drive slot and more. In addition, there is a considerable range of progressive slots to choose from, such as the Major Millions slot, King Cashalot slot, Mega Moolah slotTunzamunni slot and others.

The Jackpot City Casino table game collection features multiple variants of blackjack like Atlantic City blackjack, Double Exposure blackjack, European blackjack, Multi Hand blackjack, Bonus blackjack and Classic blackjack, among numerous others. Roulette lovers will be able to pick between French roulette, European roulette, American roulette, as well as Premier roulette and progressive Roulette Royale.

Video poker aficionados can play various versions of video poker, such as Aces and Eights video poker, All Aces video poker, All American video poker and Deuces Wild Bonus video poker.

Players looking for even more variety can also try their hand at various bingo games, keno, scratch cards and other specialty games.

Live Games

As previously stated, Jackpot City is a live casino which offers the option of playing table games with a live dealer via high-definition real-time video feeds. Their selection of live games include the standard three—blackjack, roulette, and baccarat.

Mobile Gaming

As a mobile casino, Jackpot City offers players the chance to play some of the most popular games while on the move. Their mobile selection includes progressive slots, blackjack and roulette, as well some all-time fan-favourites among video slots, such as the Immortal Romance slot, Game of Thrones slot, Avalon slot, Thunderstruck slot and more. The mobile casino is optimized for both Android and iOS devices.


Players who need gaming and casino-related questions answered can contact the Jackpot City Casino support team 24 hours a day, 7 days a week via email or phone. Depending on the residence of the player, the call will either be toll free, or not. Most importantly, players can contact support via live chat, which is also available 24/7.

Security and Fairness

Jackpot City Casino guarantees privacy, confidentiality and security with their SSL encryption technology.

In addition, the casino have the eCOGRA Seal of Approval, which ensures fair game play, responsible casino conduct and swift payouts.


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Jackpot City Casino Reviews by Players


Write a review
Lamm 11 reviews
Reviewed on August 26. 2019


This is got to be one of my all time favorite sites. I read alot of negative reviews on this site but I had to test it out for my self.

The sites is great. Superb support alot of great bonuses and tons of games. It's easy to navigate and fast loading. This is one of my favorite places to play on.


There are alot of bonuses here but the wagering is high. I have nothing else bad to say about this page. Even with the high wagering it is possible to clear it and get your winnings :)
Blackcat55 1 review
Reviewed on August 4. 2019


I've had a few wins between 2-4k. Good customer support with live chat. Overall I would recommend this site! Only a few points that make it less than 10 as mentioned in the negative comments.


I've noticed they will debit your card - visa hold on my account. With AnZ they allow a pending period of 5 days for the vendor (jackpot city) to collect the money. Jackpot do not take the funds within this 5 day period. SO this results in the money going back into my bank account for 24 hours which I can then still spend.. But they will swiftly collect the money the next day. So be warned!! I believe this to be tactical move to get me to spend more money. Annoying with the payout time, definitely not 2 days. I've found it to be 4-5 days on the bigger payouts, again another tactic to get you to respend It.
RenTam 3 reviews
• New Zealand
Reviewed on July 16. 2019


This was my first casino online I've ever played. I had quite a few big wins and had no problems with cashing out. I still go back now and then to see if I can make a good win. I do recommend the Monopoly live game it new and fun.


The bonuses are quite small compare to other casinos out there and their loyalty programs are not easy to build up. You have to keep money in the account really to keep your loyalty points up. And I haven't had any bigger winnings than I first had. I was given advice to bet low on hot games then told by another agent to try the opposite. That's just the meaning of gambling.

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