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Jackpot Capital Casino

7.39
Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

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Jackpot Capital Casino review

  • Great game variety
  • Reliable and secure software
  • US players welcome
  • Limited Customer Support options
General info & Latest Promos
Website http://www.jackpotcapital.eu
Established 2008
Owner Greavestrend Ltd. Casinos
Casino Promotion Jackpot Capital Casino: 100% up to $100 + 100 Free Spins on Achilles

Jackpot Capital Casino is characteristic of a RTG casino; it offers a reliable gaming experience with realistic designs and a wide variety of casino games. Customer Support options at Jackpot Capital Casino might be limited, but this casino does value their clients by providing multiple bonuses and promotions which are available upon joining and on a continuous basis. The promotions are of course always subject to change, but overall are generous and give players added reason to join the casino since they'll get more money to play with!

Software

Real Time Gaming Software is used by this online casino and is one of the most popular and well-known packages to players who frequent online casinos. RTG Software is known for its great graphics, recognizable game variety and secure gaming environment that uses only the most advanced encryption techniques to ensure that players financial transactions and private information alike are well-protected.

Often with Real Time Gaming Software, there is no instant play version of the casino so players are forced to download the software. This is the case with Jackpot Capital Casino and since there is only a downloadable version, the software is not compatible with Macs unless users install an interface that allows them to run windows. Real Time Gaming Software only uses a downloadable software in order to ensure that their games are of the highest quality, but for players who can't install the software, unfortunately, they are left out in the lurch.

Games

Real Time Gaming is known for its incredible game variety, and the games at Jackpot Capital Casino are no exception to this rule. All of the table games are available here with Roulette, Craps, Blackjack, Baccarat, Super 21, Pai Gow Poker, Let Em Ride, Caribbean Hold Em, Vegas 2 Card Rummy, Three Card Poker and Caribbean Stud Poker.
Many of the slot games at Jackpot Capital Casino are well-known names that come from the software company and these include Video Bonus Slot games like Aztecs Treasure slot, Mister Money slot, Gold Beard slot and Food Fight slot. The casino also offers a number of Progressive Games and Video Poker games including multi-hand varieties.

Customer Support

Customer Support is one area where Jackpot Capital Casino is lacking, since it is only available by email. Of course, they are available to answer a variety of questions and don't limit the types that players can ask. Whether it's asking about a bonus and the associated terms and conditions, receiving recommendations for games to try based on a player's bankroll, or providing assistance with the installation and sign up process to get started with the casino, the Customer Support representatives at this casino can help. Unfortunately, however, this casino doesn't provide a guaranteed response time for inquiries from players, so there's a chance that when playing during off hours you might need to wait until the next business day in order to receive a response since they don't mention 24/7 customer support either.

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  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Italy
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

Jackpot Capital Casino Reviews by Players

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truffatori 8 reviews
Italy
Message
Reviewed on July 9. 2018

DISLIKED

I played a lot on this site, depositing € 1500. After seeing virtually non-existent winnings, I managed to make a small € 165 payout by pending it. After 2 days I received an email informing me that the maximum cash out is 150 €. the gentlemen canceled the withdrawal request by rejecting € 150 in my gaming account, while the excess of € 15 was extinguished. I wonder how can a casino like this with unfair practices cancel a withdrawal request for only € 15! compared to € 1500.00 that I deposited! Great respect for the players! Great fairness, I had to redo the withdrawal request of 150 € losing the priority acquired! Why did not they pay € 150 on Neteller instead of having me repeat the operation losing other business days in order to process the payment?
But then we talk about ridiculous figures, when I for over 1 year but won nothing, certainly € 1500 in 1 year are few as quantity, but as a technique adopted playing constantly for a period, and leave it for a long time, it is quite obvious that it is not random, at any time, any day, any deposit, any BET, the condition does not change.
Inactive user
Reviewed on March 1. 2017

LIKED

Jackpot Capital :

I've been with the Capital for a while now its always been stable and Silky Smooth, Verification is a breeze, Payments are timely.

Customer Support is Friendly and Professional, The Terms and Conditions are Easy to Understand, Client and Website is very user friendly easy to navigate, Very Good Promotions and bonuses, and to date never had a problem with withdrawals.

Definitely a Thumbs up from me its Shining 10.
cdmcdonald3 3 reviews
United States
Message

LIKED

Fast payout and fast response through chat to answer my questions. I deposited for the first time last week and won a nice amount. My withdraw paperwork was processed quickly and it was approved within the 48 hour time frame. I received a check yesterday, approximately 1 week from request to check in hand. I can't complain about that especially compared to other online casinos.

DISLIKED

I would have given 10 stars except for the bonuses are not as good as other casinos I've tried and the play through amount is high and unclear when making a deposit.

I also tried setting up a wire transfer to receive my cash out but they require a SWIFT code which both of my banks said is not necessary and that they do not provide to customers.

The max bet amounts are also lower than other casinos I've played at.

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