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Grand Macao Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Grand Macao Casino Review

  • Good mix of video slots and three-reel slots from Top Game
  • Download and instant-play modes offered
  • 24/7 support via live chat, toll-free phone in the US and France, and email
  • Secured with SSL encryption and a privacy policy
  • Proven fair by independent audits from TST
  • Limited selection of table games
  • Free bonuses not offered to residents of Israel, Jordan, Poland, Romania, Turkey, and Ukraine
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General info & Latest Promos
Website http://www.grandmacaocasino.com
Owner Netad Management Casinos
Casino Promotion

Grand Macao Casino is an online casino that captures the spirit of the Macao gambling scene. It is powered exclusively by the Top Game platform and offers a good assortment of both video and three-reel slots, as well as some table games and video pokers. The casino is available in download or instant-play format, ensuring that players on all types of computers can play. Grand Macao Casino is licensed by the jurisdiction of Curacao and features games in both English and French.

Restricted Countries

Grand Macao Casino does not explicitly restrict any country from playing. However, residents of Israel, Jordan, Poland, Romania, Turkey, and Ukraine are currently prevented from redeeming any no deposit bonuses.


Grand Macao Casino's slot catalog contains an even mix of bonus five-reel video slots and traditional three-reel slots. Although the graphics are not as advanced as those on some other platforms, there are a good variety of games to choose from. Players can dive for riches in Ocean Fantasy, indulge in big wins in Sweets Surprise, or go shootin' in Fandango's 2, among dozens of others.

The table game selection is smaller. Grand Macao Casino features three different types of blackjack (Blackjack, Multi-Hand Blackjack, and Royale Blackjack), two versions of roulette (Electronic Roulette and Roulette Crystal), and Mini Baccarat. No table pokers, dice games, or other table games are currently provided.

The video poker selection at Grand Macao Casino features four of the most popular variants around: Jacks or Better, Deuces Wild, Joker Poker, and Deuces & Joker. The site also features Keno, which offers the potential for big payouts on even the smallest of bets.


Grand Macao Casino makes it easy to get in touch with a customer service representative. Live chat associates are working 24/7 to answer questions and provide help. Players can also contact the support department via toll-free phone if they live in the US or France. Support can be reached by email, too.

Security and Fairness

Players don't have to worry about their sensitive details getting stolen at Grand Macao Casino. All areas of the site that require private data, such as during registration or while banking, are encrypted with SSL technology to make that data impossible for anyone to read. Furthermore, a privacy policy is used to keep third parties from taking personal information from players.

The Top Game platform is routinely audited by TST, which is indicated on the bottom of Grand Macao Casino's website.


Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Estonia
    • Germany [1]
      • Schleswig-Holstein
    • Italy
    • Puerto Rico
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Company

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

    Support Phone USA Telephone: +1-855-873-8189

    Support Phone France Telephone: +33 805080625

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Grand Macao Casino Reviews by Players


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blondie 1352 reviews
Reviewed on December 1, 2014


Grand Macao casino is one of the casinos that very regularly send me spam mails with free chip or deposit offers, even though I haven't even visited their site or haven't signed up. The reason for that is because they are powered by Top Game software, which I am not really a fan of. A few days ago I saw that AskGamblers are offering 10 special thanksgiving bonuses and Grand Macao was one of them. Lately I've spent some time at Top Game powered casinos so I decided to take this offer.

I signed up via flash play and claimed the bonus. The bonus code didn't work for some unknown reason (I've experienced a few similar situations at other Top Game casinos) so I contacted the chat. The chat is on the same page, on the right side, so it is really easy to contact them. Chat replied immediately, offered me some deposit bonus and when I asked about this AG bonus, she said she can add them manually. She acted really nice and supportive.

With 30eur in my account I went to play Beauty Salon game. It is one of the rare games I really enjoy playing. I placed 0.40eur to 1eur bets per spin. I play this game with higher bets, because then I can feel the wins more, and it would be faster to wager it, if I'm lucky. Few of those 1eur bets gave me even 20eur win. I got a few spins free spins features, but mostly they didn't pay anything,because they give you only 5 free spins and almost always half of them are 0 worthy. I got the bonus game twice during the session too. I won 90 coins there, which gave me 4.5eur win. So all the time my balance changed from 10-40 euros. However, playing with 1eur bets and having many dead spins eventually got me bust.

I had a nice time at Grand Macao casino. The live chat was fast and supportive. The instant play worked fine, but I would suggest to other gamblers to not use autoplay option, because it works slowly. (I've experienced that at other Top Game casinos too). 25 autospins, without any feature, spinned for 15 minutes.
LilianInThaHouse 657 reviews
Bosnia and Herzegovina
Reviewed on July 31, 2014


I heard about Grand Macao casino from a friend of mine who told me that they offer a no deposit bonus for new players and that I had to contact live chat support in order to get the bonus. I didn't even need to contact them. They contacted me the very moment I made my account and logged in with my data and their operator gave me a warm welcome. I liked that very much. I took the no deposit bonus with a 35 x bonus wager and a 75 max cash out and their operator offered me a deposit bonus also. I have never played in Top Game software casinos so far. I have to admit that their software works perfectly and the navigation is easy. Overall their software left a very good impression on me. Their software may be perfect but when I looked at their slot games offer they had less than 50 slots total. That was too little for my taste because so far I have played in Microgaming, Playtech or Real Time Gaming casinos that offer a much bigger variety of games.

The first game I choose was Cool Stone Age with 20 paylines and 5 reels. I liked this game very much and it has a very interesting bonus round. Later on I tried a few more games they had to offer here at Grand Macao like Merry Bels, Real Gangsters, Summer Party and so on. I liked their games very much and I think that Top Game isn't far behind in quality compared to the previous software companies I mentioned.

Bravo for Top Game. I lost all of my money eventually but I spend 1 hour enjoying some really good and fun slot games. Still I don’t think that I will make a deposit here because the pending period is 7 - 10 days and for a payout on some e-wallet you have to wait for 7 days.

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