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BGO Casino

7.12
Players from Virginia not accepted
Average Response Time: 2 days
Players from Virginia not accepted
Average Response Time: 2 days

BGO Casino review

  • Completely instant-play
  • Large selection of games from several software providers
  • Live gaming available
  • Live chat support
  • Secured with SSL encryption
  • Long list of restricted countries
General info & Latest Promos
Website http://www.bgo.com
Established
Owner BGO Entertainment Limited
Casino Promotion BGO Casino: 110 Extra Spins No Wagering

BGO Casino is an online casino that is focused on providing instant-play games to players around the world. It is powered by a variety of software platforms, including PlaytechNetEntIGT, and WMS. The casino is licensed by the authority of the UK Gambling Commission and the Alderney Gambling Control Commission. 

Games

One of BGO Casino's best features is its sleek interface. Using just one BGO account, players have access to all three sections of the BGO lobby. The first and most popular is BGO, where the casino houses all of its slot machines. Here you can find all sorts of bonus-enhanced video slots, such as the NetEnt's Starburst slot, the IGT's "Siberian Storm", and Blue Gem Gaming's "Dr. Magoo's Adventure". On each game page, BGO Casino provides quick facts about the game, including RTP, game provider, and special features.

The second section of the casino is BGO Casino, which offers a full range of virtual table games, video pokers, and specialty games. Among the most popular games are 3 Wheel Roulette, Single Blackjack, Baccarat, Caribbean Poker, Texas Hold'em Bonus, Wan Doy Pairs Poker, and Roulette Master. Video poker players have access to 12 different variants, including Jacks or Better, Deuces Wild Power Poker, and Phantom Belle Bonus. Other games include Whack-a-Jackpot, Hi-Lo Techno, and Granny Prix.

If you're looking for the most realistic experience possible, BGO is likely where you'll want to be. This section features live blackjack, baccarat, and roulette streamed 24/7 from a professional studio via webcam. Special interactive features and flexible betting options ensure that all types of players can enjoy the games.

Support

BGO Casino offers live chat to registered players. This is the fastest way to get in touch with the casino at any hour of the day. However, players can use an email contact form as well. If you have a question, concern, or feedback, click the "Help" button on the BGO Casino website and fill out the form with as much detail as possible. This form is slower than the live chat option, but a representative will reply within 48 hours.

Security and Fairness

We are pleased with the security measures used at BGO Casino. Whenever you send the casino sensitive information for verification, registration, or banking, your details are kept encrypted through the use of SSL technology. This obscures your information and makes it virtually impossible for anyone to read.

While BGO Casino does not feature any third-party audit seal on its website, we are confident that it offers a fair game. Additionally, most of the platforms used at the casino have been tested extensively over the years.

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BGO Casino Reviews by Players

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Thestockport2 1 review
United Kingdom
Message

LIKED

The old BGO was great. I could deposit without taking up bonuses which I don't like and have won many times on occasions many £1000s

DISLIKED

Since BGO changed to it's new format it adds bonuses to my deposits without asking. I do not want a £10 humus with £500 wagering attached sometimes I spend all my deposit and bonus so put another cheeky £10 on and win enough to get my money back and go to withdraw OH no you can't as nearly all your winnings go into the bonus pot that was spent before I deposited money. Surely this is illegal
BGO CASINO REPLIED ON SEPTEMBER 2. 2017
Hello,

Thank you for taking the time to provide us feedback.

I am sorry to hear you are not enjoying the new bgo website! When depositing, you will receive a pop up asking if you wish to accept or decline a bonus. If you do not wish to receive this, please select decline.

We can also manually remove bonuses if you do accidentally accept these - please contact us via Live Chat, Email and now telephone!

Please do not hesitate to contact us if we can assist with anything else at all.

Kind regards,
Rebecca
bgo Customer Support
Wilbo13 1 review
United Kingdom
Message

DISLIKED

Tried for 2 hours to deposit last night and the site was clearly down, had to give to bet victor instead, every time I try to contact online help I never get an agent! And to think I have spent a fortune on this site, I don't know if there's any going back from this
BGO CASINO REPLIED ON AUGUST 28. 2017
Dear WILBO13,

I am sorry to hear about the difficulties you have experience when attempting to withdrawal. If you could kindly contact myself at support@bgo.com I will happily investigate this further for you.

I apologise that you experienced a delay when requesting to speak to an agent via our Live Chat facility. We will soon be offering telephone support to all of our Customers, so if we can assist with anything else then please do not hesitate to contact us.

Kind regards,
Rebecca
bgo Customer Support
Reviewed on July 29. 2017

LIKED

Had a few decent wins recently and good value and entertainment from small deposits can't win all the time.

Had some very impressive wins from free spins managed to clear the wagering a few times but as I enjoy playing the games at the site went back in but had the option to withdraw over 150 quid from free spins.

DISLIKED

Good UK site I stick to my budget and it's not to bad.
BGO CASINO REPLIED ON AUGUST 28. 2017
Dear Colin,

Thank you for taking the time to provide us with feedback.

I am pleased to hear that you are enjoying our site, and congratulations on the wins!

We will soon be offering telephone support to all of our Customers, so if we can assist with anything then please do not hesitate to contact us.

Kind regards,
Rebecca
bgo Customer Support

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