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Always Cool Casino

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Always Cool Casino review

  • Good selection of slots
  • Strong security
  • TST-reviewed games
  • The current posted audit is from this year.
General info & Latest Promos
Website http://www.onlinecasino.ac
Established 2008
Owner Operia Corp Limited Casinos
Casino Promotion Always Cool Casino $5,555

Always Cool Casino is an instant-play online casino that uses Adobe Flash to deliver its games. The casino games are developed by Betsoft

Games

Since Always Cool Casino uses Betsoft software, the games are much less common than those of larger platforms. However, many of their slots offer exciting features and generous paytables. Whether you like traditional three-line slots or bonus-filled video slots, Always Cool Casino has a healthy selection.

If you prefer table games, Always Cool Casino offers the most common varieties. These include craps, baccarat, blackjack, and roulette. If you're looking for unique and innovative table games, you won't find them here. However, the games they do offer a smooth, realistic experience.

Video poker players can pick from 4 different variants: Jacks or Better, Tens or Better, All-American, and Deuces Wild. While the selection is significantly smaller than that of most casino platforms, players can play in both single- and multi-hand modes, and the paytables are relatively generous.

Support

Always Cool Casino uses Fusion software to conduct its customer service. In this system, players can submit tickets to representatives who will then do their best to resolve a problem and reply with the result. The system is much less efficient than most other online casinos' since players cannot get responses in real-time.

Security and Fairness

Although the support is lacking, Always Cool Casino does a good job keeping player records safe. Any data you submit to or request from Always Cool Casino is transmitted under 256-bit SSL encryption, completely preventing outside access. In a time where cyber crimes run rampant, this is reassuring.

Always Cool Casino guarantees the fairness of its games through the use of third-party auditor TST. This report was conducted in 2008 and has not been updated, but it is highly unlikely that these results would change over time.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Italy
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail: [email protected]

Always Cool Casino Reviews by Players

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dmjalaska 2 reviews
United States
Message
Reviewed on March 14. 2017

DISLIKED

I've been playing on the bonus welcome money for over a week now. One game I've played has me at over 30,000 in winnings but I hover at just around 400 give or take 50. My betsoft balance in this time with all the play is at 64% and it sounds as if I will be accused of cheating and or lying if I try to withdraw..this is why I never ever pay to play, I first check it out with free chips and see what happens. I don't like my chances here and I won't give them a dime especially seeing the 30,000 in winnings but my play hovers at 400... Something is very off here..
wrpaulht7 3 reviews
United Kingdom
Message

DISLIKED

Never go there (ac casino, pamper, money storm) the same people from 3 brands. 12 days after withdrawal requested and documents sent, everyday the same story then I twice call and one hour later banned for no reason, when I ask what's goin on they told I have multiple accounts what is lye, argument to blocked me after 12 days when I made two calls there, they don't respect customers only nice offered bonuses to make u deposit, trust me I played 10 over years online, they are waste time and scam, I need to add I was ask for my email and password, remember never give them your password they goin still information from your email. No answers on email when u ask and send message about something, the system only send u ocasionaly offer for deposit what u shoulby know they waste time u need to keep away from there I warning everyone loyal player if u want save your money for trusted sites. That's all.

Just spoke with manager on chat live then is say they always pay out but I still can not get my winnings.. Then oferred me way to deposit to one from casinos brands after my account was banned) let's think loyal customer is this normal they are normal people there? Banned my account and offered me make my self deposit after don't want pay my first winnings. Keep away from there Players ac casino money storm pamper.
Inactive user
Reviewed on August 6. 2016

LIKED

Well they have the games I like to play. There is a large selection and they provide some very good bonuses. Do not accept a bonus until you read their terms and conditions.

DISLIKED

When you deposit there is a drop down to pick a bonus...you have no idea what the rules are for the bonus because there is nothing on the page to tell you. Well I took a bonus. Was playing Slot Angels and I hit $103,000...yeah $103,000. I get through the play through on the bonus which was massive and still have a balance of $108,000... it transfers it from bonus over to real play and I received only 1x the bonus amount. Yeah 1x....that may have been something you let a player know before they deposit given how many sites give bonuses that only allow for 1x the bonus withdrawal?!!!!

So oh well I am still ahead...except it has been 1.5 weeks...I open a ticket for a withdrawal. They close the ticket as resolved after doing nothing. I open the ticket again... marked resolved. Oh and by the way you can't actually play while you are waiting for the withdrawal to process. So now two weeks later...can't play...no response.

Yes you may win...not sure you ever get paid out if you do...but this is the worst service I have ever seen online. No responses...blocking play until they get around to a withdrawal...if they will even process it. Just absolutely avoid at all costs. There are other sites with the same games that actually provide service.

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Always Cool Casino bonuses

Always Cool Casino complaints

  • 33 of 54 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 712 USD avg amount

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