Solved Casino Complaints

Slots of Vegas Casino - Delayed payment and no communication

Ive attempted several times to contact slots of vegas members to have them give me a follow-up on payment due to poor communication on their behalf I' ...

Royal Ace Casino - Payments totaling $11500 delayed for over a month

After I had some nice wins at Royal Ace Casino I requested 5 total withdraws on 4/13/2016. Four request for $2,500 and one for $1,500. I then got ...

Planet 7 Casino - Delayed payment and no answers

I submitted a withdrawal request on April 6th in the amount of $1000. This was approved for $850 on April 15. I understand that this takes time so I ...

Planet 7 Casino - Delay of payouts with no information

Proper documents sent in before withdrawals requested and also approved. All bonus rules checked and followed before deposits. Waiting on payouts for ...

LeoVegas Casino - Payment pending for too long

Hi, I submitted a withdrawal 7 days ago and according to the terms it can take upto 5 days. I'm still waiting and getting no answers other than a ...

Planet 7 Casino - Changing payout times, delaying payments

I finally got my withdrawal approved and was told it would be sent out in 7 business days. Now I'm being told 10-20 business days. Their information ...

Jackpot Knights Casino - Not co-operating for account closure, want refund for the stated period

I started talking with live chat on Jackpot Knights for account closure. They told me to send an email and I did. I sent an email on 5/11/2016 for ...

Circus.be Casino - Stalling 1200 euro withdrawal

hi, i registered a withdrawel for 1200 euro. i have not used bonus money. i sent all relevent documents to circus.be, on the website it states should ...

Energy Casino - Doesn't send me my Energy-shop products

Hi there, I ordered 2 weeks a few t-shirts + a Zippo in the Energyshop with my Loyalty-points, today I received this e-mail from them: Dear ...

Sun Palace Casino - Keep stalling on making my payment

I put in for my withdraw on May 21st. I sent everything they needed for verification. I contact them once a week just to hear the same thing itll be a ...

ComeOn Casino - Free spins win not added to balance

I played a game called Nirvana. Game kept crashing but sometimes I can have this because of my internet connection so I kept reloading. I got free ...

CrazyWinners Casino - No payment, no answers from support.

I made a withdrawal-request at 01.05.2016 of 249€. No paymwnt was processed, I didn`t get answers from support and no response in live-chat ...

Noxwin Casino - Free spins feature and winnings disappeared after a software glitch

i deposited 18 euro, start playing games, had about 11 euros left when tried fruit shop, the game started very strong giving me 5 spins on first bet. ...

Dreams Casino - Where is my check?

On 4/14/16 I requested a withdraw for $1300. I had never done this before and had done it on the phone to make sure it was done properly. I was told ...

Playamo Casino - Staling payment, refusing to provide answers

I deposit 100 EURO and played. I uploaded all papers to them and the tell me that all papers was verified 3 of jun Now after more than 72 hour they ...

InstaCasino - Refund of duplicate deposits/self-exclusion

Good Morning I sent an email to you last night firstly i only got in contact to to query the transactions that had been taken from my account as it ...

Planet 7 Casino - Reduced my winnings for unknown reasons, stalling payments

I have deposited more than 3000 US Dollars thru credit card which only takes matter of minutes to take my money away, I requested Checks and no one ...

Guts Casino - Withheld £950 Withdrawal

Hi, Recently i made a deposit of £20 with guts casino During this time i was able to work my balance upwards of £950 so i decided to cash out. i was ...

Slots Magic Casino - Staling verfication and payment

hello, i have a account with above casino, i asked to withdraw some money and since tuesday been trying to get my verification approved, i have send ...

BetChain Casino - Unresponsive Support and Missed Bonuses

So I have written through the site and direct to BetChain support email 8 times now. No response in almost two days from them. Their live chat is ...

Cool Cat Casino - Delayed payment processing, again!

I have several withdraws waiting on cool cat. I withdrew two amounts of 2500 each and another for 1250 all at the same time back in April. So a total ...

Silver Oak Casino - Nearly three months and still waiting on payout

I had a great streak one day on March 8th 2016 and got up to over $7,800 and then the greed got the best of me and I ended up with $2,500 to withdraw ...

Planet 7 Casino - Been Overcharged $246.16 on Deposits

Before I go into my complaint, I would like to thank Planet7 for paying back all the money they owed me. The $246 is a trivial amount compared to the ...

Silver Oak Casino - Unable to pay $200 for over a month now!

Won't Pay out. Sent in request to pay out $200. They require detailed form filled out plus copy of front and back of your credit card, plus copy of ...