Solved Casino Complaints

Times Square Casino - Stole my winnings due to wrong accusations

Regarding Times Square casino. I opened account and did my first deposit of 630 euro. I played roulette only one number 12 times, stake 35 euro. ...

Royal Panda Casino - Stalling Payment & Unresponsive

Hi AskGamblers, Royal Panda are drawing me out through a really long verification process and have not been in contact for a couple of days. I have ...

Rembrandt Casino - Stalling verification and €24,000 payout over a month

Dear Ask-Gamblers-Team i won 24000€ at Rembrandt Casino. I wanted to get it paid-out and was asked by the Casinos Service Team to verify my ...

Grand Fortune Casino - Slow / Non Payment of over $9,500

For several months now, I have been on chat chasing payment of winnings. They have been incredibly difficult to deal with. Every doc has had to be ...

Karamba Casino - Requesting notarized document to withdraw paltry £35?!

I have provided ample verification (photo driving licence, utility bill AND proof of deposit), and am now being asked for a notarized copy of my ID ...

Betcart Casino - Delayed 9,500 AUD payment and no communications again

I made my second withdrawal of 9500 aud I think 3 weeks ago. I haven't heard anything from betcart, tried to send them an email multiple times but no ...

mFortune Casino - Having troubles with account verification

Firstly I am so appalled by the company and their customer services. I had won £80 to submit some ID and I received a phone call from mFortune ...

WildSlots Casino - Not paying out winnings

I made a deposit 7.5.2018. I won 1240 euros. sent documents 8.5.2018. I received no reply. turned to chat 10.5 said that the account is not verified. ...

Planet 7 Casino - I haven't been paid my winnings

On March 25, 2018 I made a deposit in the amount of $30.00 with my Visa and used the bonus code: GOFISH30 and received a $75 bonus. After meeting the ...

Silver Oak Casino - Delayed approval, account verification and payments

I have winnings from silver oak casino i am not getting any information about approval or when they are going to approve them from more than one month ...

EmuCasino - Have not receives yet my deposited funds

i deposited via bitcoin 4 days ago and all customer support says is payments team will get back to you with no further information. Something thats ...

Silver Oak Casino - $5,000 Payments Beyond Delayed

I am filing a complaint due to the lies and excuses Silver Oak Casino has been throwing at me since March 1, 2018- on Feb 28 I put in for a payout of ...

Highroller Casino - Still haven't received my withdrawal, constant excuses

First I tried to withdraw in week 16. With no notice, my funds went back to my account and nobody knew what was wrong. Later that week I got all my ...

7Reels Casino - Account closed after I contacted live chat support and security department about missing balance

Hello, So I just made an account on 7reel.com, Using the 25free spins bonus I managed to get lucky with a couple of nice spins, at one point my ...

FortuneJack Casino - Troubles getting 3.4 XMR withdrawal

Let me start off by saying I have always been an avid fan of fortune jack. I love playing there and have never had an issue until about a month+ ago. ...

BuranCasino - Refusing to verify documents, pending withdrawal

I have been trying to get my account verified since mid April. Costumer support started out with requesting one set of documents, then I was told by ...

Dunder Casino - Waiting weeks on withdrawals totaling £12947.30

Hello. I have recently won nearly £13k. include my deposit and I have been trying to withdraw for the past 18 days . I tried to withdraw amount such ...

QueenVegas Casino - Withdrawal declined, no support in place to tell why

This is the first time in my casino practice i see the withdrawal being cancelled without providing a reason for doing that. How am i supposed to know ...

BonanzaGame Casino - Blocked my account and won't pay my winnings due to unproven accusations

Dear AskGamblers! After a big win, the Bonanza Game Casino has blocked my account, so as not to pay the winnings and fraudulently grab my money. The ...

Raging Bull Casino - Deliberate Withdrawal Delays

This casino deliberately delays processing of documents so they can cancel the withdrawal request over and over forcing me to start all over. I made a ...

Planet 7 Casino - Troubles getting modest $100 payment

Delayed Payment at Planet 7. Document verification took longer that it should because the casino uses SORBS to filter legitimate emails to them with ...

Royal Ace Casino - Prolonged withdrawal

I have been waiting a long time for my withdrawal. At first, it was my fault as I didn't notice I had to send forms in. Originally an agent told me to ...

Royal Panda Casino - Withdrawal not credited to bank account

hi, my account is verified. i made a withdrawal of INR 30,000 which according to royal panda was processed on 26th April. first email i got from ...

Planet 7 Casino - $100 not paid since December 25th 2017

I won $100 on December 25th 2017 on planet7 casino and tried to withdraw. I sent in the requested documents multiple times and followed all their ...