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Only My Winning Bet has been Voided


1 year ago

I have been using my dafabet account since a very long time now and this is the very first time there is a systemic failure or a glitch has been made from dafabet.

• bet id : 2525979177

• total stake: ₹36,165.84

My bet was a clear winner and the result was a winner too but at the end i see my bet has been settled as a Void and I have no idea why only this winning bet out of all my bets placed on the same match have been made Void by them.The losing bets have not been voided but only the winning bet has been voided.

I think this could be a system glitch or software failure or an internal fault from dafabet.

• I have made several attempts on the Dafabet Live-Chat Support to help me with my winning bet being voided but the Live-Chat have been making me wait all the time and do not help me solve my issue. The Live-Chat have been made me wait by saying give me 3-5 minutes everytime and then they dont respond back.

• I have attached screenshots of all the information of my bets on the 1st March on the South Africa vs England Cricket Match.I have also attached my Live-Chat proofs with the Dafabet Agents as they have been wasting my time and not been helpful at all.

Please investigate All my bets on the 1st March 2025 fully as this is by no means fair to have made only my winning bet as void.

Disputed Casino Dafabet Casino
Amount ₹36165.84

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hi @Askgamblers,
Hi @Dafabet Casino,

Thank you i have received my withdrawal.

My issue has been resolved and i am grateful and thankful to both the parties for helping me out genuinely.
User name

Dear @Kashiii777,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your withdrawal has been completed.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1276 / 1341
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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