Solved Casino Complaints

Thrills Casino - Haven't paid my winnings and have closed my account

Hi, I am at a loss really what to do. I have winnings of about £200 at Thrills casino. I made a withdrawal of the whole amount. The next day I went ...

Aladdins Gold Casino - Impossible request for utility bill

it says clearly that this casino is available for players in The Netjherlands. However, the casino demands to have a utility bill with my full name on ...

Sun Palace Casino - Unjustified ''fraud'' accusations, withholding payments

About three weeks ago I did a couple of withdrawals in the total amount of $952. I know that this casino has one of the slowest payout systems of all ...

Vegas Paradise Casino - Requested a withdrawal, but no one ever replied back

I'm still waiting to have my withdraw of £794 and I've sent the document you needed and several emails and have been ignored please can someone get ...

Supreme Play Casino - Not paying my withdrawals

I inform you that I call from Italy and I have to use the online translator in English, I do formal complaint against www.supremeplay.com 'cause I do ...

BitCasino.io - Their mobile site errors cost me huge loss

Mobile site error messages prevent me from seeing my bonus balance, or activating the 25% deposit bonus I should have been entitled to, or even ...

Bovada Casino - Withdrawal approved on 3/22, but still not received

I have made multiple E-mails to Bovada support regarding the fact that I have not yet received my approved withdrawal from 3/22 for $800 USD. I ...

Cool Cat Casino - Where is my check?!

My withdrawal was approved on 4/27/16 for a total of only $301.00- 23 days ago. i have been on the high priority list since the 10 day mark. i contact ...

Always Cool Casino - Not willing to refund my deposit

I have my account open December 2015 after I saw the site advertised live dealer games available. I have made a deposit EURO 200 via Entropay. As ...

Grosvenor Casino - Bonus not paid, no reply to numerous emails and chat

Grosvenor are normally great at paying bonuses and have low wagering rates in order to be award bonuses which is why i use them so much. I ...

Real Deal Bet Casino - Crediting non-requested and unwanted bonuses to prevent withdrawal

Hi, My name is Joynal Joy. Recently I had created account with Real Deal Bet Casino and claim the bonus code 300PUNCH. So, I got 200% bonuses upon my ...

Ruby Slots Casino - Delayed withdrawal

I requested a withdrawl for 412.50 on march 31 /16, all necessary doc.were on file. the withdrawal was approved on same day and I was told the claim ...

Cool Cat Casino - Delayed withdrawal

o 3/21/16 I requested two separate withdrawls from cool cat casino, one for 475.00 & another for 125.00 for a grand total of 600.00.we are approaching ...

Planet 7 Casino - Delayed payments, no information

I had a withdrawal approved for $1750 on 4/21 and my account shows another one being approved on 4/29 for $1750. I also had one approved for 750 on 5/ ...

Flamantis Casino - Withdrawal Issues

I made a deposit of £200 on 21st March 2016 and managed to win £800 and made a withdrawal by bank transfer the same day and was told the next day, ...

Pamper Casino - Stalling verification and payment

Hi, One month ago, I made a withdrawal request for 250$. My withdrawal is still pending and this is not my first withdrawal. I wrote to them on April ...

Planet 7 Casino - Payment delay

On April 14 I requested a withdrawal for $100 and submitted documentation the same day. On April 21, I received an email saying withdrawal was ...

Cool Cat Casino - Delayed payout winnings

Around the beginning of this year I requested a withdraw of my winnings of around $5000.00, estimating. Only one request was approved more than a ...

Cool Cat Casino - Waiting for too long to get paid

Wow, I requested a payout 42+ days ago. I chatted with the Withdrawal Dept. a few times and each time I was told they would get a note to the fiance ...

Ruby Slots Casino - Stalling payment for months

I have requested my withdraw for over 2 and a half months, finally got the deposit approved over a month ago and they still will not send out payment ...

Planet 7 Casino - Blocked my account, unable to request a withdrawal

I have been blocked by planet 7. I tried to withdaw my winnings and now I can't even talk to anybody in what to do to resolve my issue. I did receive ...

Planet 7 Casino - Delaying my withdrawal

I won and requested a withdraw on March 24th, 2016 and submitted all the proper dicuments to preceed with my withdraw request. Took 4 or 5 times of ...

Prism Casino - Withdrawal Not Processed Yet

On April 19th I received an email stating the following: "Hi Miguel! I hope you are doing fine! We will be sending a your payment soon and ...

Star Games Casino - Blocked my account unjustly and i'm worried about my funds

Hello Askgamblers and Stargames Casino, My account is closed because of security reasons. I dont understand what it means. I didn't make multiple ...