Solved Casino Complaints

LeoVegas Casino - Account locked due to "random security check" when trying to cash out 4000SEK

Hello Askgamblers! (And LeoVegas) My account was "Locked for security reasons", now 2 weeks ago just after i asked for a withdrawal for 4000 SEK. I ...

Bovada Casino - Verification process still pending after a week

I requested a withdraw from Bovada on Monday, was asked to verify my credit card, I submitted the files immediately after, 2 days later I got a ...

Bovada Casino - Delayed $4,800 payments and blocked my account

I am a very active Bovada Player(hall of fame member) and had great experiences with withdraws for years. In the meantime, I’ve lost a lot of money ...

Das Ist Casino - Closed account and didn't pay out 3.47 BTC

I played just a few times for few hours at Dasistcasino.com and first I won a little bit, then lost 0.3BTC, then wanted to get it back so tranferred 0 ...

Wunderino Casino - Delayed verification and cashout

hello i tried to transfer 1000 euro to my paypal account but wunderino blocked the payment and required a verification via ID and bill. I ...

NetBet Casino - Unfairly confiscated my winnings of €3,024

On 17th of June I made two deposits of 80€ each and won 3024.65€ on The Spin Lab slot. These were no bonuses attached to these deposits. The ...

Super Casino - Delayed Payment due to Prolonged Verification

I created my account in 2012. At the time, I went through a simple verification process of providing ID and evidence of the cards used to deposit. I ...

Casinoland - Refusing to process my withdrawal of £4,062

I am currently in Korea on business however I am a UK resident with a permanent UK address and I financed my account from a UK bank account. I have ...

Wunderino Casino - Verification and €4,800 payment still incomplete after weeks of waiting

Hello dear Askgamblers, i still wait to get my Account Verifying in Wunderino Casino. I Sent all my documents weeks ago and nothing happens. I also ...

Das Ist Casino - Changing T&C, refusing legitimate payment

So i played with this casino for quite some time, i think i registered eind 2016, or beginning of 2017. I have deposited a couple of times, then ...

NetBet Casino - Delaying 1.5k Withdrawal

Hello, I have roughly a £1.4k withdrawal on casino and £150 withdrawal on sports. After withdrawing I was asked for a utility bill and photos of ...

Wunderino Casino - Slow on account verification and payment

I want to pay my big 8,000 € winnings but now I have to verify my account which always goes on for days. Have sent all the necessary documents, but ...

LeoVegas Casino - Refusing to send money to my Neteller account without a valid reason

I have played for many years at LeoVegas. Never a problem with deposits (through Paysafe and Neteller for the last years) and Payouts. My lasts ...

Wunderino Casino - Troubles with verification

Hello, i won around 1400€ at Wunderino after i payed in around 900€ in the past few days. As I tried to transfer it to my PayPal Account (not the ...

Planet 7 Casino - Fund's Never Reached My Account

After months of submitting documentation I finally got an email stating that my funds were being transferred into my bank account in 5-7 business days ...

Wunderino Casino - Verification still incomplete

Hello, i wait to get my Account Verifying in Wunderino Casino. I Sent all my documents on tuesday and i dont get any answers or something like that. ...

Split Aces Casino - Withdrawal approved, then asking again for my documents and stalling payment

25/8 I made my first deposit at split aces casino... in a day I lost almost €900,- stupid and bad luck! But the only one to blame is myself! 27 ...

Spartan Slots Casino - Poor customer service, no explanation regarding my winnings

I have had little help or communication or any thing from the casino my account. I’d was successfully verified yet they put my winnings back in my ...

EmuCasino - Not Verified, Not Impressed, Not Surprised

Hello, I uploaded my verification documents to Emu over a week ago so I could avoid the usual delays when it came time to have a play and be lucky ...

Cozino Casino - Delayed Verification Of Docs

I signed up and deposited with this casino a week ago with no problems. The issue arises when I tried to play with my deposited funds it asked me to ...

Wunderino Casino - Waiting too long for verification and payout

Hello there, so after I won a bit of a higher amount (8000€) Wunderino sent me an eMail with verification instructions. I followed them step ...

1xslots Casino - Issues with all payment methods

I deposited via Visa by friday. 50e and 40e. Won big. Then started the problems via Visa. They cant pay via that to me. It says it is approved first ...

Wunderino Casino - Verification still pending after 9 days

Hello, on the 26.08.18 i payed via paypal 10€ and got 40€ Bonus, i made it through the wager and endet up with 700€. On the 29.08.18 i send my ...

Rizk Casino - Withdrawal approval still pending

Hi, I processed a withdrawal of £250 on the 31st August and its still showing as not being approved on my transactions, I know 6 days isnt a ...