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$10,000
Resolved
Prism Casino - Prism owes me 10k for a year
Dear Ask GamblersYou helped me once before and I was hoping you can help me once again. I have been playing slots with Prism and really like ...
Resolved
$750
Resolved
Ruby Slots Casino - Told escalated twice but still no approval
On 2/23/2022 I made a payout request for $750. To date my request has not even been approved. All documents are up to date & the withdrawal details ...
Resolved
€1,379
Resolved
Rembrandt Casino - Delayed €1,379 payment
Hello,Ion 15th of March I made a deposit of 20 eur and received small bonus. During wagering I hit big win on dead or alive slot and after I finished ...
Resolved
Resolved
Casino Euro are refusing to pay me
I gambled with casino euro last month and I won 2100 euros. However they are refusing to pay me saying that I broke their terms and conditions of ...
Resolved
Resolved
Kassu Casino - 7 days and still not received my winnings
7 days and still not received my winnings!!!I am extremely disappointed with the customer service and cannot believe the endless delays and hurdles ...
Unresolved
$9,500
Unresolved
Bodog Casino - Verification and withdrawal held
I have been using bodog for about 2 weeks now and can't wrap my head around how slow/poor their customer service is. I initially deposited about 6k ...
Resolved
₹3,300,000
Resolved
Parimatch Casino - Withdrawal suspended since 3 months
Hi team,I have been using parimatch since some 9 months now. Lost plenty, deposited plenty, recovered some amount. I have been a loyal customer to the ...
Resolved
$950
Resolved
Royal Ace Casino - Waiting for my payment
Hello, I have a payout request for $950 from 2/21/22. Today, the 10th day when I asked about it I was told it takes 13 business days. This is new to ...
Rejected
€150
Rejected
BaoCasino - Refused withdrawal BaoCasino
I have a complaint against BaoCasino, which was a very good casino to me, but now they have started to make issues. I am their player for some time ...
Resolved
€1,600
Resolved
Locowin Casino - Source of Wealth Documents and payment delay
Hey! I was going to make a withdrawal at Locowin on January 14th and the day after on January 15, they ask me for the source of the wealth document. I ...
Rejected
Rejected
888 Casino - Withdrawal never came to my bank account
Hello,I want to inform you about my issue with 888Casino Team! on 02/04/2022 they approved and transferred my winnings to my bank account via Wire ...
Resolved
Resolved
Parimatch Casino - Withdrawal suspended as soon as I won a decent amount
I started betting on this app and lost some money. I submitted all the required documents and got my account verified. I was able to withdraw funds as ...
Resolved
€80
Resolved
Locowin Casino - Delaying withdrawals Even if I am verified and made the kyc
Delaying withdrawals. Submitted the KYC on 12th of January. Did a withdrawal on the 17th of January. Now I won €50 from freespins and they register ...
Resolved
£7,303
Resolved
Kassu Casino - Holding my withdrawals for more than 14 days
First I’ve been using Kassu and I believe it is last. I've won 7.300£ on 16 of February today is second of March still don’t have my money. I ...
Resolved
$3,000
Resolved
Slots of Vegas Casino - No update on withdrawal request
Hello,Once again It is past the 5 business days and I am waiting for an update on my withdrawal request. I try to give the casino time to provide an ...
Resolved
$14,243
Resolved
Planet 7 Casino - Delayed payment for three months
I contacted Planet 7 casino several times about my pending withdrawals for 1-3-22Here are 2 messages from casino support via live chatMy identity was ...
Resolved
$2,080
Resolved
Ruby Slots Casino - Delayed Payment since February 18th
Hello, I made a withdraw on 2/18 for $2200 at Ruby Slots. I just keep being told to check back in 24 hours for an update. I’ve had issues before ...
Unresolved
€300
Unresolved
Olympus Play Casino - Long time to receive withdrawal
I submitted my withdrawal for 300 euro on 11/2/22, t&c’s state up to 7-21 days to receive. The support team state exactly the same paragraph each ...
Unresolved
₹25,700
Unresolved
Silver Sands Casino - Silversands not allowing me to withdraw money
9-3-2022 Deposited R5000 via EFT in my Silversands casino Account9-3-2022 Played video poker to the wager amount of +- R8509-3-2022 Deposited bitcoin ...
Resolved
£5,000
Resolved
Casino Gods - Withdrawal processing delay
Submitted a withdrawal on Sunday evening . Within an hour asked to verify my account , which was then approved on Monday morning. Was informed it ...
Resolved
Resolved
888 Casino - Unfair and unjustified confiscation of legitimate winnings!
Hi,My name is Robinson Callum.I opened an account with 888 on the 4th of June,2016.I sent in my ID documents for verification and I got an email ...
Resolved
Resolved
Casino Extra - Verification of personal data stalled
Hello,It's been 2 weeks since my personal documents and my means of payment have been verified.I still have no answer although it is indicated an ...
Resolved
$35,000
Resolved
Woocasino - Refusing to continue paying my win
I have been playing at WooCasino since mid December, I have made a total of 31 Deposits and 43 withdrawals without any issues, my account has been ...
Resolved
£2,050
Resolved
Kassu Casino - Having trouble getting my money
It’s been 14 days since I tried to withdraw 3 different amounts £1000, £855 and £200. Sent all necessary documents had my ID approved and ...
Resolved
Resolved
Platincasino - Decline of document
I have tried to confirm many times that my skrill has the same home address than my account on platin casino site. I have sent attached skrill ...
Resolved
Resolved
True Fortune Casino - Casino refuses to pay-up
In their terms and conditions it states a withdrawal will take no longer than 18 business days. I put in for a withdrawal on 02/08. About a month ago ...
Unresolved
$4,800
Unresolved
Jackpot City Casino - Withdrawal Issue with no answers
I made a withdrawal of $4,800 dollars, and they keep asking for verification information, which I have submitted about 5 times each now, it gets ...
Resolved
Resolved
Optibet Casino - KYC issues
Hi,I can’t verify my account due to an unusual KYC request and the Casino no longer investigates the issue:"As a reminder, please provide a bank ...