Unresolved
$5,000
Unresolved
Pulsz Casino - Holding redemption and locked my account
So, I have finally won a nice prize at Pulsz after being a player for three years. I went to redeem my 5000$ and they locked my account and said the ...
Resolved
$4,000
Resolved
BC.Game Casino - They are refusing my payment of over $20,000
BC.game is refusing payment of over $20,000. After stalling my withdrawal with a tedious verification process they have informed me that they will not ...
Resolved
$888
Resolved
Scoobybet Casino - Delayed withdrawal 888 usdt
I've made a deposit to this casino, made 1 bet and wanted to withdraw all the winnings. After that I was asked for a verification, got verified in 2 ...
Resolved
€500
Resolved
Stakewin.io Casino - Delayed withdrawals without reason
Hello, I managed to win on Stakewin, and I made some withdrawals, I put my withdrawal of 500€ on 21.11 and their process is 3 days, today is 26.11 ...
Resolved
$100
Resolved
Club Player Casino - Algorithm should not decide about the payout
11/11/23 received a 50 dollar promo from concierge management team for a blackout closing down the entire site. I'm both verified completely and have ...
Resolved
$2,000
Resolved
Bovada Casino - Account verification 1 month and counting
Hello to all,I tried to make a withdrawal and my account was disabled. They asked for documents and all documents has been sent. A month has passed ...
Resolved
€500
Resolved
CatCasino - Repeated Rejected Withdrawal
Hello, I would like to ask for help with repeated rejected withdrawals at CatCasino. I have made 2 deposits through debit card (EU currency), played ...
Resolved
Resolved
Bovada Casino - They disabled my account and not getting back to me in regards to verification
I sent them a verification 3 weeks ago with all my information and they still haven’t gotten back to me. It shouldn’t take no longer than a week ...
Unresolved
€81
Unresolved
BigWins Casino - I was not paid my winnings because of breaking unknown terms
So I deposited the 30€ to get the 200 free spins from book of dead, I recycled the deposit on live casino and noticed its only 20% well then I asked ...
Resolved
$3,500
Resolved
Blizz Casino - Payments delayed for days
1. Did verification2. Submitted a withdrawal over 3500 $ in XRP coins on 12.11.233. Got messaged by Steve on 13.11.23 (Head of Customer Service) and ...
Resolved
$180
Resolved
Deser Night Casino - Denied my withdrawal 180 USD
I received free spins no deposit bonus and I ended up winning $3000. However, under the terms of the bonus, I could only withdraw a max of $180. ...
Resolved
€260
Resolved
Sportaza Casino - It has been over 1 month since I requested a withdrawal
According to Sportaza's "terms of service" which I agreed to funds should be released in 3 business days. It has been over 1 month since I requested a ...
Resolved
Resolved
22bet Casino - Withdrawal issue with bank cards
I have been trying to withdraw my funds from the site for the past two weeks. Every time i tried to withdraw my funds the option is not available in ...
Resolved
$1,000
Resolved
Lapilanders Casino - Delaying payment after full verification
My account has been fully verified for weeks. I submitted a $1,000 withdrawal on Sunday, Nov. 19, and was originally sent a response that said it ...
Unresolved
$1,300
Unresolved
Punt Casino - Casino will not pay out my winnings
In November 3, 2023 I deposited $48 without any bonus attached. I won $1,300. I attempted to make a withdrawal and it was denied because I needed to ...
Unresolved
$200
Unresolved
OhMyZino Casino - Delay in payment for an indefinite period
For unknown reasons, the casino does not withdraw winnings. The account is fully verified, all requested documents have been sent and fully confirmed. ...
Rejected
$60,000
Rejected
BC.Game Casino - Unable to withdraw 60000usd, it show permission denied
Hello, I waited a week to make this complaint. I tried every way to contact support and they always gave me standard answers.The problem started when ...
Resolved
Resolved
1xBet Casino - Request for a unreasonable impossible document
Amount: $3047.99 SGDWas previously blocked from withdrawal back in July. I was detected with 2 accounts with 1xbet. I submitted the documents, the ...
Resolved
Resolved
BC.Game Casino - No KYC and No Responsible Gaming Option
BC.Game doesn't conduct KYC on new registration and do not provide responsible gaming options When a new member is registered, no information is ...
Resolved
R$220
Resolved
Evobet Casino - Delaying verification and payment
Trying to verify my account for over 3 weeks. I created it on October 26th. After a delay of almost 2 weeks, my identity and proof of residence were ...
Resolved
£909
Resolved
NineCasino - Account Refund Delayed Payment
Hello,On 22 and 23 of October, 2023, I requested a withdrawal of £900 from my Nine Casino account. The withdrawal was rejected both times by Nine ...
Resolved
$2,460
Resolved
Bovada Casino - Still no money and I’ll get is the run around
Won a 8 team parlay over a month ago. Not knowing any better, and not really being set up for bitcoin I chose check. After it taking two weeks to get ...
Resolved
$17,500
Resolved
Cool Cat Casino - CoolCat delayed payment over 3 months
I am owed 7 withdrawals of approximately $2500 each for a total of approximately $17,500. There are six withdrawals of $2500 requested on 8/13 of ...
Resolved
$275
Resolved
Raging Bull Casino - Getting excuses and delaying my withdrawal of $300
I placed a withdrawal request on Oct 5th and was verified and approved by October 18th. The withdrawal was for $300. I have never received my money. ...
Resolved
$2,000
Resolved
Bovada Casino - Account verification ongoing for over a month already
On October 11th I was asked to verify my account. I have sent all necessary documents, but since then I have not received any information or update. I ...
Unresolved
$400
Unresolved
BetOnline Casino - Delayed payment and blocked account from payout
Hello, I've been having trouble withdrawing from betonline.ag for months. Initially, I tried withdrawing $400 worth of BTC, but it was declined. The ...
Unresolved
$221
Unresolved
Betwinner Casino - I have a pending ethereum deposit since November 14th
I am making the complaint again as it has not been resolved. I have a pending ethereum deposit since November 14th. They told us to wait 7 working ...
Resolved
$1,000
Resolved
PalmSlots Casino - I withdrew 1000$ on Friday 17th and still pending
Verification was "completed" before I started playing. I withdrew 1000$ on Friday 17th. The day after they asked for a selfie with ID ... which I ...