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Dafabet casino not paid my withdrawal and account is closed


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By Ps K.
2 years ago

I have a balance 11 lakh rupees in my dafabet Casino.

My withdrawal was declined 4 months ago still no response and any help from dafabet casino.

I have sent my government-issued ID card along with my Selfie already to the verification team of Dafabet many times over last 4 months.

How many times do you want me to send you my documents?

Why is there No response regarding my money.

Has there been some glitch or technical issue running with Dafabet for last 4 months?

Dafabet Casino - Not giving me my withdrawal for 4 months.

Dafabet Casino - I have money in dafabet but they are not giving my money 1100000 INR.

Please resolve my issue please help me.

Disputed Casino Dafabet Casino

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
Hello Askgamblers,
And

Dafabet support,

What do you mean account number shared,

This is my new bank account i have never use my bank account in dafabet,

I'm give my bank statement to you in Askgamblers compliant,

Please give my money why you doing nonsence information,

Please give my money,

Dafabet is doing froud with me,
Anyone fill anybody bank account in dafabet account,

Dafabet doing froud with me, they said my bank account linked in another username,

But i never use my bank account in anyone dafabet account,


Bank statement from Indian Overseas Bank with account number 56********5973 is only my bank account that is I'm provide you my statement in this Askgamblers complaint,

Please give my money
User name
Dear Askgamblers team,

Bank statement from Indian Overseas Bank with account number 56********5973 under the player's name - Aside from the bank's logo having very low quality compared to the whole document which can be a sign of being edited, the account number 56********5973 was found being used by another dafabet account with different owner (JAKKUHYD). This account enrolled a total of 7 bank accounts with special mention to account 39*****7948 which is being shared with 11 other players. Another bank account 60*****2589 is shared with four other accounts including the complainants original account LOKI6064.

Kindly update the complaint accaordingly.
User name loyalty-level-2
Dear Askgamblers team,

I'm attached my documents , please help me,

Dafabet Casino Complaint Stats

Resolved 1270 / 1335
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
86h left
₹1,500
Unresolved INR 2500 withdrawal stuck since May 23rd

I am filing a formal complaint against Dafabet regarding a completely stalled withdrawal and a total lack of transparency from their customer support team.


On May 23rd, 2026, I requested a withdrawal of INR 2,500.00 from my account. According to the platform's internal system logs, the transaction was marked as "successfully processed" on 25/05/2026 at 12:26:14 pm IST under Transaction ID: 512576260.


Despite their system claiming the transfer was successful, the funds have absolutely not arrived in my bank account.

Over the last week, I have contacted their regional customer support desk multiple times trying to resolve this. Instead of investigating the issue, I have been trapped in a broken loop of automated, generic boilerplate responses. Multiple agents (including agents < full names removed >i) have copy-pasted the exact same message word-for-word to my emails:

"Our team is reviewing the INR 2,500.00 withdrawal that was successfully processed on 25/05/2026 12:26:14 pm. A follow-up has been made to our Payment Partners. We will update you via your registered email as soon as we receive feedback."

They have been "following up" for days with zero progress. I have repeatedly asked their team to provide a standard banking tracking reference number—such as a Unique Transaction Reference (UTR) or an Acquirer Reference Number (ARN)—so that I can track the funds with my local bank backend. They flatly refuse to provide any proof of transfer, nor will they reverse the stuck funds back into my player wallet balance so I can re-attempt the transaction.

Because internal support has devolved into a stone wall of canned templates, I am bringing this matter to AskGamblers. I demand that Dafabet corporate either:

Provide a legitimate, traceable banking UTR or ARN number to prove the funds actually left their payment gateway.

Cancel the failed transaction entirely and return the INR 2,500.00 to my account balance immediately.

Account & Transaction Summary:

Casino/Operator Name: Dafabet

Player Username:

< personal information removed >

Transaction ID: 512576260

Date of Transaction: 23-05-2026

Amount: INR 2,500.00

I am fully prepared to upload screenshots of the repetitive support emails and my empty bank statement to the AskGamblers team to prove this dispute. I hope the management team handles this manually and transparently.

Chart Pointer
35h left
₹2,500