Resolved
Resolved
Cloudbet Casino - Loyalty Points Never Released, Support Unresponsive
I have accumulated more than 45,000 loyalty points at Cloudbet. Their terms and conditions state that for every 800 loyalty points accumulated, I will ...
Resolved
€1,000
Resolved
Osiris Casino - €1000 confiscated due to wrongfully applying their own terms
My complaint consists of three parts. 1) they didn't respect my choice of closing account immediately, but stalled it, so lost more. Asked it on chat ...
Resolved
$2,500
Resolved
Slots of Vegas Casino - Stalling payments! Again!
Requested withdrawal on 6/16/16 of $2500.00. On 7/5/16 a portion of my withdrawal was approved. The other portion of $600 was added back to my account ...
Resolved
£178
Resolved
Smart Live Gaming Casino - Still no payment after two weeks
I made a withdrawal on the 2nd July for £178 and have yet to receive payment despite repeated emails and phone calls. My account is fully verified. I ...
Resolved
€522
Resolved
Chance Hill Casino - Weird issue with payment
Request a payment of $522.08 eur in May , when i sign up i was deposit by my master card but due to my bank policy they don't allow gamble payment ...
Unresolved
Unresolved
Almighty Vikings Casino - Want the Deposit Bonus Removed, but no Chat or Email support
I depositer 150 EUR and they give me a 75 EU bonus. I dont want it. The live chat didnt respond in 2 days and no email answer. No one exist on ...
Resolved
Resolved
Casino Heroes - Sudden Loss of all my Bonus Features progress in Thunderstruck II and Immortal Romance
HI, i played a while on Casino Heroes and complete in both games, Thunderstruck II and Immortal Romance, the full chamber of spins. Then i didnt ...
Resolved
$200
Resolved
Silver Oak Casino - Withdrawal voided with no explanation
Account balance. Had 770 according to account to with draw. Made two withdrawals one for 170 and another for 600. Got denied, but ended up getting ...
Resolved
R10,000
Resolved
Kings Chance Casino - Payout troubles
I played on the kings chance download casino for about 3 years now. This is the first time they habe ignored my live chat with them with regard to my ...
Unresolved
£1,754
Unresolved
Smart Live Gaming Casino - Over 5 weeks and still no payment
I have been calling customer service every day for my withdrawal of £1754 - They assure me every day that it is with the payments team and is on the ...
Resolved
£400
Resolved
NetBet Casino - Closed my account after I made withdrawal without any explanation
Wow!....here's another one to add to the list!....I made a deposit on netbet last week, I received no bonus, but won £400 so I withdrew it and it ...
Unresolved
€5,500
Unresolved
Cabaret Club Casino - Unfair confiscation of legitimate winnings
Made initial deposit amount 400 eur (200+200), just for looking who fair is casino. And won a huge jackpot - 9000 eur. Ok. I ordered funds 550 eur ...
Resolved
BTC0
Resolved
BetChain Casino - Unable to withdraw funds which their own website clearly shows as available to cash out
The website says I can cashout 0.24370000 BTC. I try to cashout that amount and get an error. I sent a screenshot to the casino for help and they ...
Resolved
£210
Resolved
BoyleSports Casino - Won't help me with their payment processor
Hi I withdrew 3 amounts on the 6th July from boylesports the first amount was £20.15 the second amount was £180 and the third amount was £30. On ...
Unresolved
£600
Unresolved
Smart Live Gaming Casino - Withdrawal Request still outstanding after 15 working days
I made a withdrawal request on the 26th of June for £600 having paid in £100 and then £200 and won on Roulette. I was rung by the casino on that ...
Unresolved
$292
Unresolved
Grand Fortune Casino - Payout issues
I asked for a payout and sent all necessary documents and received an email 12.07.16 stating: PAYOUT AUTHORIZED Dear X X, Your Payout of $ 292.50 ...
Resolved
$1,000
Resolved
Vegas Strip Casino - Withdrawal declined, sent all authorization papers twice
Hi, I cashed out on 6/24/16 for $1,000 at Vegas Strip Casino, and sent all of the required authorization paperwork (authorization form, copy of ...
Resolved
Resolved
888 Casino - Unacceptable paying standards and time frames
Hi there I made a withdrawel of 888 on 11th July payment still hasn't been processed never mind waiting on it goin into bank an this is over a week ...
Resolved
$2,375
Resolved
Planet 7 Casino - Please, just pay me!
Here is the complaint I most recently sent to the casino. I have met all requirements, sent all documents, arranged everything to receive ...
Resolved
$3,133
Resolved
Cool Cat Casino - Have still not received winnings
On June 3, i make request for two bankwire withdrawals. Both withdrawals were approved, One for $2,500 and other for $633 , it's now over 40 days and ...
Resolved
Resolved
CrazyWinners Casino - No response to emails and online chat
I wish to complain regarding the crazy winners casino site. I made my first withdrawal after joining the site on 15th July. I followed this up with ...
Resolved
$2,500
Resolved
Royal Ace Casino - No Payout
My withdraw request was approved on April 18 2016 for $2,500. I sent my verification documents in On May 20 they sent me an email that said thank you ...
Resolved
$2,000
Resolved
Palace of Chance Casino - Delayed payment
Early June 2016 I requested a payout just over $2000. I believe it was $2250, enough to cover the bonus amount and still have $2000. I wanted a pay to ...
Resolved
€640
Resolved
Parklane Casino - Payment declined due to bogus terms violation
I made a €32 deposit and received bonuses of €52.80 so I started of with €84.80, I make the huge wagering req and am able to hit the withdrawal ...
Resolved
$1,500
Resolved
Slots of Vegas Casino - Delayed payment for over 2 month
I haven't got payment since I request withdraw may 8th 2016, it was originally 2500, then deductions and service fee happen so it came out to be 1500 ...
Resolved
£600
Resolved
Deal or No Deal Spins Casino - Stalling payment
Won £600 on this casino. They informed me that there had been problems but payment had been sent, promised for today at latest. Well, well never ...
Resolved
$1,400
Resolved
Royal Ace Casino - Delayed payments
I have a approval for $800 on 6/24/16 and $600 on 6/16/16 Tawni said she was looking into this matter a week ago but I have not been paid or heard any ...
Resolved
$600
Resolved
Slots of Vegas Casino - Withdrawals declined for no reason
Requested $350 win as withdrawal through Neteller once account showed no bonus left & all was withdrawable as cash. Waited 10 days, it was declined. I ...