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Waiting for 7 months for approved withdrawals


Planet 7 used to be my favorite online casino, but I have been waiting and waiting for approved withdrawals for 7 months now. Please help. I have approved withdrawals starting back in November of 2016 that have still not been sent. I have gotten excuses and the runaround from live chat and by email. The total amount due to me is 6596.

Approved 11/16 $493
Approved 11/17 $500
Approved 11/29 $511
Approved 11/29 $356
Approved 12/8 $1001
Approved 12/23 $1022
Approved 1/26 $1259
Approved 2/9 $565
Approved 2/27 $414
Approved 3/27 $475

Totaling $6596
Disputed Casino Planet 7 Casino
Amount $6596

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
I just received the wire transfer now. Please close this out as resolved and satisfied. Thanks again ask gamblers for all your help. Thank you Tawni for you assistance and all your efforts!!!! You are wonderful and amazing! Have a great week.
User name loyalty-level-2
I have not received the wire transfer yet for the last two. I will update as soon as I get them. Thanks again for your help.
User name

Dear @presleyjack,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Planet 7 Casino Complaint Stats

Resolved 1465 / 1540
Avg. Amount $3,548
Avg. Complaint Duration 17 days
Avg. Response Time 3 days

Planet 7 Casino Complaints

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