AskGamblers Quick Overview
Editor’s View
Overall, we have no concerns with the casino. We had a pleasant experience here. There is a good mix of games and providers, and you’ll be able to enjoy numerous bonus offers and active promotions.
We were able to navigate seamlessly through the menus, and live chat is easy to locate.
- Fast withdrawals
- No payment fees
- Live chat feature available 24/7
- Limited responsible gambling tools
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Wintopia Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Wintopia Casino
Wintopia Casino is an online casino that supports a wide range of games from industry-known software providers and upcoming studios.
You can register via AskGamblers, and you’ll have access to a quick deposit option. We’ll talk more about payments below in our expert casino review.
Once you’re a member at the casino, you’ll have the chance to become a VIP and work your way through numerous levels based on your activity and wagering. You’ll enjoy exclusive perks such as the best casino offers, cashback, faster withdrawals and more.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Wintopia Casino
The casino supports a wide range of payment options for your deposits and withdrawals, and there are no payment fees. The minimum deposit and withdrawal is 20 EUR.
You will be required to verify your identity before you can withdraw, and your documents can be sent by email. The verification process can take up to 24 hours, and the processing team works from 09:00 - 18:00 (GMT+3).
You can withdraw up to 2,000 EUR per transaction, up to 2,000 EUR per day, up to 5,000 EUR per week or up to 10,000 EUR per month.
All withdrawal requests are reviewed on a daily basis, 9.00-18.00 (GMT+3), and processed within 24 hours after a successful identity and account verification. You may also be eligible for faster withdrawals depending on your VIP status.
Games at Wintopia Casino
The casino is home to a mix of games, including the latest online slots. There is a good selection of gaming providers to choose from, which can be listed in the games lobby so you can select your favourites and see how many are available in your country. If you want to find your favourite slots, you can use the search engine.
You can enjoy a selection of progressive jackpot games, or if you’re from an eligible country, you can try the Bonus Buy titles.
As well as slots, there is a selection of casino table games, including some of the casinos' in-house games. So you’ll be able to bet as you wish. Or you can jump to the live casino and join the live dealers with a range of rooms that are fully interactive. They’ll be open during different intervals of the day, and you’ll be able to find tables that have betting limits to match your budget.
Wintopia Casino Casinos Commitment to Responsible Gambling
The casino supports responsible gambling and has a trained support team should you need help. If you feel like you need to take a break, you can set a cooling-off limit by emailing the casino. The casino also listed that advice can be obtained from external organisations, including GamCare, although no further information has been provided, which is something we’d like to see improved in the future.
Customer Support at Wintopia Casino
Whenever you need help, you can contact the casino, and the fastest option is through live chat which is available 24/7.
There is no chatbot, so you will be transferred to a customer service agent when they are available within minimum queuing time. We had a pleasant experience with live chat and have no concerns.
If you want help outside of live chat, you can email the casino, although we are unsure of their response timeframes.
There is a separate email address for when you need to provide verification documents, which can be found in the Support section.
Complaints
Read the complaints other players have left for Wintopia Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Hannahtoddd, Thank you for your feedback! We’re happy to hear that you’re enjoying the variety of games, crypto payments, and weekly cashback at Wintopia Casino. We appreciate your loyalty and are always working to improve our offerings. Kind Regards, Wintopia Team
Ok selection of games and website was quite easy to navigate. Chat was always available, even though the bot did not answer anything. Not that many positive things to be honest.
I recommend avoiding this casino. The deposit took 6 days to arrive, support was not good, and on top of that card transaction showed some weird merchant, not Wintopia. Suspicious, I think, I recommend going to another casino so you are not accidentally supporting something you don't want to.
Dear jm01, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Wintopia was not up to your standards. We value your feedback and will use it to improve our services. Kind Regards, Wintopia Team
The approach to the player is positive and he enjoys chatting around. A large selection of deposits and there are never problems with withdrawal. Fun to do both site and game selection😘
Dear sokol28061990, Thank you for taking the time to share your feedback with us. We’re so glad to hear you enjoyed your visit to Wintopia. We appreciate your kind words, and we look forward to seeing you again soon! Kind Regards, Wintopia Team
A lot of slots and live casino. Easy to deposit and a lot of bonus choice. There a live support option and they also accept interac transaction that nice
Once again, a lot of issues when its time to cashout. I been try to cashout and there declined my request. They say they have issues with Interac.... No help from live support! I try to email and no answer
Dear Brunoob, Thank you for taking the time to share your feedback with us. We're sorry that Wintopia didn't meet your expectations. Please reach out to our Customer Service team so we can address your concerns. Kind Regards, Wintopia Team
Great welcome bonus in Wintopia, offering €2,000 and 300 free spins right out the gate. I’d say that’s a great deal considering the website is in partnership with high profile providers like Play’GO and Nolimit City. The website’s got sports and esports betting, too, which I’m not interacting with all the time but it’s nice to have the option.
Wintopia doesn’t really do much to stand out from its competitors. It delivers on expectations but that’s about it. So, I give it an 8 for being a good service over all but not a perfect 10 because I reserve that for services that blow my mind.
Dear joonasilves, Thank you for taking the time to share your feedback with us. We're thrilled to hear you had a fantastic experience at Wintopia. Your support means the world to us. Kind Regards, Wintopia Team
Good selection of games. Quick KYC, but only half of it. Fast site and easy to navigate.
Crazy slow withdrawal. They only process between 9-18 on weekdays. That means if you try to withdraw on a friday, you have to wait 3-5 days before they will process it. This is far worse than many other casinos……
Dear Apsaps, Thank you for taking the time to share your feedback with us. We're sorry that Wintopia didn't meet your expectations. Please reach out to our Customer Service team so we can address your concerns. Kind Regards, Wintopia Team
I would highly recommend this casino, it’s definitely exciting playing a lot of different games I’ve never seen before, the withdrawal system is super fast! And they have a bunch of free spins that you can benefit from 10/10 casino in my eyes.
Dear Wiremubd, Thank you for taking the time to share your feedback with us. We're thrilled to hear you had a fantastic experience at Wintopia. Your support means the world to us. Kind Regards, Wintopia Team
They have a lot of gaming providers including my favorite, cashier is good too, offering from e-wallet, credit cards to crypto deposits/withdrawals, navigation on the site is convenient
I have deposited 400 via skrill, won 150 and wanted to withdraw 550 but if you don't have VIP, you can request only 500 maximum per day. The live chat was offline, only bot gave useless information.
Dear alex22rom, Thank you for taking the time to share your feedback with us. We're sorry that Wintopia didn't meet your expectations. Please reach out to our Customer Service team so we can address your concerns. Kind Regards, Wintopia Team
Overall it's a good casino site with wide range of payment methods and good providers. The site design is nice looking and support is helpful. Would recommend this site.
Dear Parkereastcoast, Thank you for taking the time to share your feedback with us. We’re so glad to hear you enjoyed your visit to Wintopia. We appreciate for your kind words and we look forward to seeing you again soon! Kind Regards, Wintopia Team
What's not to like ??? Great bonuses, great slots and other games... Nice jackpots... Quick deposits/withdrawals... Help Support is very kind and very helpful...
Dear Opssie, Thank you for taking the time to share your feedback with us. We're thrilled to hear you had a fantastic experience at Wintopia. Your support means the world to us. Kind Regards, Wintopia Team
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I’ve been alone in this house for years, and I never thought I’d find joy in anything online. But Wintopia Casino changed that. The slots are simple and fun, just what I need. I like that they have over 11,000 games, including live dealer tables if I ever feel fancy. Crypto-friendly payments make things easy, and their weekly cashback is very generous. The welcome bonuses are also decent, and climbing the VIP tiers feels like a little reward for sticking around.
Of course, it’s not perfect. The progressive jackpots are few, and I can’t cash out huge wins in one go. Still, for someone like me who just wants a bit of fun, it works well.