General Information about Wintopia Casino
Wintopia Casino is an online casino that supports a wide range of games from industry-known software providers and upcoming studios.
You can register via AskGamblers, and you’ll have access to a quick deposit option. We’ll talk more about payments below in our expert casino review.
Once you’re a member at the casino, you’ll have the chance to become a VIP and work your way through numerous levels based on your activity and wagering. You’ll enjoy exclusive perks such as the best casino offers, cashback, faster withdrawals and more.
Payment Information and Options at Wintopia Casino
The casino supports a wide range of payment options for your deposits and withdrawals, and there are no payment fees. The minimum deposit and withdrawal is 20 EUR.
You will be required to verify your identity before you can withdraw, and your documents can be sent by email. The verification process can take up to 24 hours, and the processing team works from 09:00 - 18:00 (GMT+3).
You can withdraw up to 2,000 EUR per transaction, up to 2,000 EUR per day, up to 5,000 EUR per week or up to 10,000 EUR per month.
All withdrawal requests are reviewed on a daily basis, 9.00-18.00 (GMT+3), and processed within 24 hours after a successful identity and account verification. You may also be eligible for faster withdrawals depending on your VIP status.
Customer Support at Wintopia Casino
Whenever you need help, you can contact the casino, and the fastest option is through live chat which is available 24/7.
There is no chatbot, so you will be transferred to a customer service agent when they are available within minimum queuing time. We had a pleasant experience with live chat and have no concerns.
If you want help outside of live chat, you can email the casino, although we are unsure of their response timeframes.
There is a separate email address for when you need to provide verification documents, which can be found in the Support section.
Games at Wintopia Casino
The casino is home to a mix of games, including the latest online slots. There is a good selection of gaming providers to choose from, which can be listed in the games lobby so you can select your favourites and see how many are available in your country. If you want to find your favourite slots, you can use the search engine.
You can enjoy a selection of progressive jackpot games, or if you’re from an eligible country, you can try the Bonus Buy titles.
As well as slots, there is a selection of casino table games, including some of the casinos' in-house games. So you’ll be able to bet as you wish. Or you can jump to the live casino and join the live dealers with a range of rooms that are fully interactive. They’ll be open during different intervals of the day, and you’ll be able to find tables that have betting limits to match your budget.
Wintopia Casino Casinos Commitment to Responsible Gambling
The casino supports responsible gambling and has a trained support team should you need help. If you feel like you need to take a break, you can set a cooling-off limit by emailing the casino. The casino also listed that advice can be obtained from external organisations, including GamCare, although no further information has been provided, which is something we’d like to see improved in the future.
After having an amazing experience at Flappy casino, I started looking for similar casinos and that is how I ended up at Wintopia Casino which is its its sister casino. Wintopia casino is also owned and operated by Alatacore nv group and operates by gambling license issued by the government of curacao. The sign-up process is quick and for my region India I am only allowed to play IN Euro currency. The casino allows you to deposit and withdraw using multiple payment options that include Skrill, Neteller, Muchbetter, Astropay, Neosurf, Visa and a few crypto wallets as well. The minimum amount for deposit and withdrawal is €20.
Wintopia has more than 80 slot providers on their site and you can play on some big names like Pragmatic play, Relax gaming, Thunderkick, Push Gaming, BTG, Booming games. If you are restricted from playing any slots because of jurisdiction you need not worry as the casino allows you to play with VPN. Wintopia casino has a great welcome package where you can claim €2000 in bonuses. They offer a 100% bonus for first and second deposit up to €700 and €500 respectively. Third deposit bonus is of 50% up to €500 and fourth deposit bonus of 75% up to €300. The bonus needs to be wagered 50 times in 10 days for it to be converted into real funds. The casino also has a dedicated sports betting page where you can bet on more than 40 sports with fair odds. You can try their sports welcome package with a minimum deposit of €20 and the maximum amount that can be claimed is 100% up to €200. The bonus and deposit need to be wagered 6 times on odds above 2.00.
The casino has a great support team and they are available to you 24x7. The verification of address and identify is done by software so as long as your documents are correct expect to be verified in under 10 minutes. Proof of payment verification is done manually by kyc department which can take up to 24 hours. So far, I have made one deposit of €20 and managed to cash out €66. I received my funds the next day as my funds were kept in pending for 24 hours which I am not a big fan off. I play at this casino as they allow me to use VPN and offer generous personal bonuses.
The casino has high wager requirements of 50x the bonus. Some of my favourite slots are restricted from bonus play. The casino has a restricted slot list but sometimes the slots not listed are also restricted. The casino should have real money tag on slots.