- Home to leading software vendors
- Multilingual customer support
- Live chat is open 24/7
- Mobile friendly games
- Several country restrictions
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Winota Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Winota Casino is a circus themed online casino where players can have fun trying games that include video slots, table games and they offer live casino games too. The casino happens to be home to a number of top performing software providers too which includes the likes of Play’n GO, Pragmatic Play, Playtech, Quickspin, Betsoft, Yggdrasil Gaming and Red Tiger Gaming. The site supports multiple languages and is available instantly through most web and mobile browsers. Winona Casino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions at Winota which means some players will be banned from opening an account. These countries include the United Kingdom. This list could also include more restrictions so please see below for the full list of restricted countries and territories.
Mobile Gaming
Winota Casino fully supports mobile devices so players can take their favourite games with them when they’re on the move. Or if they prefer they can enjoy the mobile experience from the comfort of their homes. Most smartphones and tablets are compatible as long as they have a mobile browser as no app is required to play.
Security and Fairness
When it comes to security the casino likes to keep their players protected at all times. This is why they use encryption and firewalls. Any sensitive information and financial transactions will always be encrypted and kept away from third parties.
Games are fair as the casino uses a random number generator to ensure this. Players will enjoy random results which the casino cannot manipulate.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
The casino boasts a large collection of the industries most popular video slots thanks to the big brands that are on offer here. The software vendors are well known to players around the world and there is no shortage of game choice. The lobby has some handy filtering tools that allows players to quickly and easily navigate from game to game and to easily find their favourite titles so they don’t have to waste idle time. These games include the Book of Dead Slot, Jammin’ Jars Slot, Gonzo’s Quest Megaways Slot and Money Train 2 Slot.
Table games are also an option here and there are numerous variations of Blackjack, Roulette, Poker and other popular games. Some tables will have different betting limits to others so players can find which ones best suit their budgets.
Players who enjoy card games can also try some video poker variants which are available in single hand and multi hand variations.
Live Casino
In the live casino, they offer more games and a more real experience like one players would expect in a land based casino. These games are hosted in a live environment instead of being computerised and they have real croupiers. Players can bet against the dealers or other players in an immersive environment. Games vary from Live Blackjack and Live Roulette to rooms like Live Monopoly and Live Dream Catcher.
Support
Anyone who needs help and assistance can contact the casino's multilingual customer support team and there are a number of ways in which they can do this. One of the quickest ways is by using their live chat facility which is open 24 hours a day, 7 days a week.
Payers can also email the casino or use their phone centre. Calls are accepted from 10:00 - 20:00 GMT +3 except on weekends (Saturday, Sunday).
Complaints
Read the complaints other players have left for Winota Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
The cabaret theme caught my eyes, a lot of slot games, great live dealer section, smooth streaming. Withdrawals are quick and hassle-free, which is super important to me
I wish they offered more deposit and withdrawal methods, especially for certain e-wallets, the wagering requirements can still be a bit high if you’re trying to cash out bonus winnings
- Good selection of games from lots of providers
- Pretty ok loyality program and shop
- Easy to navigate site
- Good payment options
- 24h live support
- When it comes to withdrawal dont expect to get paid fast like in other paynplay casinos.
Their FAQ states that withdrawals are processed within 24 hours, their T and C says it takes up to 3 days and their support says 3-5 days. Pretty misleading.
- 500€ max withdrawal/ day and they actually let you deposit more than you can withdrawal. Pretty shady imo
- Complaints via email gets ignored totally
- And no weekend withdrawals. We are living year 2021 and no weekend withdrawals :D
Most of their bad terms shows that they love to make players play winnings back with long withdrawal times and low daily limits.
I would suggest to stay away from this site since there is lots of casinos who does not have these bizarre terms.
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Great customer service staff, very helpful and quick to answer questions. Staff are a credit to the company. Slots are good as well. Deposit bonuses are great as well. Can't comment on withdrawal though as I haven't done this yet
Not much non-deposit bonus available. Also sometimes games crashes. There isn't much else I can say negative about this site. Apart from the non deposit bonus are lacking when you ask about them