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William Hill Vegas is closed, please try these instead:

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William Hill Vegas

Player Rating 25 reviews
6.6/10
25 reviews
Complaint Response 1 complaints
8 days avg. 1 complaints
What we like
  • No withdrawal limits
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
What we don’t like
  • Large number of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


William Hill Vegas Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://vegas.williamhill.com
Established
2008
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, German, Hungarian, Japanese, Polish, Spanish, French, Russian, Czech, Slovenian, Serbian, Romanian, Chinese, Portuguese
Casino Type
Instant Play, Mobile, Sports, Live Casino

William Hill Vegas is one of the most iconic online casinos on the web. As part of the massive William Hill brand, William Hill Vegas offers an unprecedented number of exclusive video slots, plus many other slots and games from IGT, WMS, NextGen Gaming, Microgaming, Evolution Gaming, Ash Gaming, and Blueprint Gaming. All of these can be played directly through a web browser, and some of the games are even compatible on mobile. Players here can depend on William Hill’s professionalism and fast support team. William Hill Vegas is licensed under the government of Malta.

Restricted Countries

Due to exceptionally strict regulations, William Hill Vegas has had to restrict a number of countries including Belgium, China, Denmark, France, Hong Kong, and the United States and its territories. The full list of prohibited countries can be seen in the casino details section below.

Mobile Gaming

William Hill Vegas loves mobile players. Those who have a compatible smartphone or tablet will find dozens of their favourite slots on the William Hill Vegas mobile site. No app downloads are required; players just have to visit the website in a mobile browser and can start playing in a matter of seconds no matter where they are.

Security and Fairness

William Hill Vegas protects players with 128-bit SSL encryption, the same security technology used by all reputable online companies. Additionally, the casino’s servers are protected with a high-end enterprise-level firewall, ensuring that no one can gain access to sensitive information.


William Hill Vegas uses only games from reputable gaming vendors, all of which are routinely audited for fairness by independent testing agencies.

StallCation

Complaints

Read the complaints other players have left for William Hill Vegas. Learn more about complaints.

Show all complaints
William Hill Vegas - Bonus Not issued, lied to, called a liar.
I received an e-mail with a 50% deposit match. I clicked claim in the e-mail, and it then forwarded me onto a promotions page, where I clicked claim on this page too. The casino then asked me to deposit, so I went ahead and made my deposit. The bonus was not added to it instantly, so I went to live chat to ask why, I had to wait over 30minutes to be connected to an agent. During this time, I left my deposit alone in my account and didn;t use it. I was then told there was a techncial issue with the bonus, and they would be credited in 2-3 hours. This saga went on for over a week, it was never credited, I was told time after time it would be, I was also told support would e-mail me to update me and they never did, The last time I spoke to live chat they told me I had not claimed the bonus, But I most definatley 100% had. I sent an email to the complaints section at William Hill who also came back, offering no explenation, just telling me I had not claimed, Now I'm not going crazy, I have played online caisnos for several years, and for them to take that point blank stance and refuse to aknowledge the fact that I claimed the bonus is beggars belief. In the middle of this, 24hours after my deposit was made, I had raised my balance to £170 from £20 so I wanted to withdraw, but I was told I couldnt due to the bonus. But wait a minute, I never claimed it according to them. I am so Irate with this casino, that I told them if they were going to carry on this stance they could close my account, and low and behold it was closed instantly, which is the quickest they have ever done anything for me, So in short, I'm a 50% match down, £170 down, and I am at a loss as to why these people have customers, they were outright rude and completely unhelpful.
staus Unresolved
£170

Complaint Statistics

Avg. Amount $ 213
Avg. Complaint Duration 8 days
Avg. Response Time 8 days

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Player rating
6.6/10 25 reviews

Top reviews from our players

Well, you can visit a website similar to KTO Lottery, here, you will be provided with a full range of online lottery betting types that are popular at the KTO house as well as the amount of bonuses that each type carries. again. From there, it is possible to make a choice of which type to play according to your ability as well as receive great rewards.

William Hill Vegas offers a very professional take on online casinos so it’s easy to be familiar with for me. It also has great promotions that accommodates my style of casual gambling so I feel right at home here.

The only problem I have is that it only has license to operate in the United Kingdom. I much prefer that it has a wider reach because I plan on moving between countries around Europe.

As most bettors know, William Hill is probably one of the most well-known platforms that people play on. It has a solid history which is why its website is clean and easy to navigate. When it comes to playing the games, the selection is wide which is awesome for new and older players alike.

Payment options, promos, and bonuses are all pretty solid which retains the player base. It’s not a surprise that William Hill has maintained its popularity over the years because they provide a solid casino experience to the players they have. Hopefully, it can continue to improve.

You might have seen that the score is rather low despite the positives that we detailed. There are many gaps within the site despite its popularity and positive qualities. The site itself is rather plain which is surprising from such a big entity as William Hill.

Hopefully, they can improve on this so they can entice some players to stay. When it comes to the experience, the William Hill platform is underwhelming given its stellar reputation. It can improve with a few tweaks. William Hill was overall underwhelming hence the score but it does have the potential to bounce back.

Me first review!
Wanted to say big thanks to support team. I had big withdraw problems, but everyone helped me so fast, that my money was in bank account in three days. I like how efficient and quick everything is. I like the formality and that i can see my recently played games. So i never forget where did i win big :)
Thank you. One of my favorite online casino!

Nothing, anymore !
William Hill, has continually moved the goalposts on their bonus offerings, hiding the actual wagering requirements within the small print, although the initial offer ads, simply state the wagering x** etc. it does not now necessarily apply to the actual bonus, but x Free Spins "winnings" !

Should be renamed William Hell !
William Hill should be renamed William HELL, given there devilish ways in exploiting their already fiendish wagering requirements for their so called "Free Spins"
Although several of their headline ads state wagering requirements of 30x etc., one would naturally assume this is 30x "bonus awarded", as per prevaling industry standards across the board.
However, within the small print, on some offers, it now says wagering xx times "Free Spin Winnings"

For example, on being awarded "10 free spins" @ 10p each, during their Festive wheel promotion, although it stated 20x wagering i.e. 20x£1 bonus - NOT SO !
Because, having won over the £20 wagering requirement before converting to cash on the 10 free spins, unless one has read the "moved goalposts" in the small print T&C's, this "new wagering requirement" meant that having won £10 during the free spins, this effectively meant the wagering requirement was actually 20 x the winnings of £10, ergo, £200, therefore, the wagering requirement was actually 200x, because of the 20 x "free spin wins", rather than the initially assumed 20x bonus.
Customer support were useless, with the unhelpful and in-appropriately named "Christian" continually referring to the small print T&C's etc. In addition he would not supply a surname, employee number, or indeed even escalate to a line manager/supervisor or take an official complaint, constantly citing "not allowed to" give out any of this info !
Accordingly, I have closed my online account with 'William Hell", and in addition, will certainly not be using any of their high street stores ever again, in spite of doing so over many years. !
I appreciate bookmakers are there to make money, and they have done so on many occasions from my account. However, I detest the way WH can "reel us in" and tempt us back to their site with apparently good freebie offers, that turn out to be a lot less than implied.

Playing at William Hill a long time now, Fantastic site, great games, bonuses every few days, lots of buy-in's, tournaments, free spins the lot! Honestly feel I will play at William Hill for the present and future.Would encourage others to join William Hill to enjoy what they actually offer for players, even ones who don't spend a fortune at the site.

Most games are available including some exclusives. Personally enjoy Reg Tiger games so that's also a plus for me. I get 5eur bonuses for 3 day periods every so often just as an example of the fun bonuses they add-on.

Fast Verification. Many Deposit Options. Fast Withdrawals. Would personally recommend William Hill to UK and Irish players!

Great Site!

The only negative i have about William Hill is that Live Chat can take sometimes up to 90 minutes to get an agent to respond. Otherwise no problems here whatsoever.

I have been gambling online for a while and I can honestly say williamhill has been the best experience for me. Never had any issues to even have to contact customer service. The payout rate is really decent! Just won £400 from £6 just last night :)

Nothing! Williamhill online is the best of the best.

Today, I played for the first time at william hill vegas Casino and I was highly delighted with withdrawal processing time.

The Live support is great, very helpful and competent. Having a decent range of games and the greatest design. Recommended!

Spent a bit of money with these guys recently, as well as withdrawn money successfully. Really got no complaints here, their bonuses are clear and the terms transparent compared to other comparable sites, it's easy to see exactly where you are with wagering requirements and winnings are always released immediately for me.

Happy customer, which is rare for me - have had some shocking experiences online with others!

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