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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

One of the best sites that I've ever played. Fast withdrawals and have all the games that you think about. And it has a token with the hold to earn program where you can earn a lot more of these tokens and increase your balance. I strongly recommend this site to anyone.

Hi! Thanks for letting us know your thoughts on WEISS. Your feedback is what fuels our mission to make WEISS the best platform it can be. Warm regards, WEISS Team

user avatar

Great casino, I have no complaints, great slot options, great design. What I like the most is the casino's own token. I can only recommend, great site!

We’re glad to hear you have no complaints and enjoy our casino. Thank you for recommending us — it means a lot to know you value overall experience.

user avatar

Deposits and withdraws are really fast, many publishers. The interface is fast, simple and user friendly. There are weekly cashback bonuses. And dont forget about WEFT.

Hi, Berndtpeti! Thanks for your review and positive feedback! It means a lot to us!

user avatar

The withdrawal and deposit times are really fast. Very good promotions. WEFT token is really good, holding is very well built, it brings really good amount of tokens, after the casinos revenue.

Hello! Thanks for the review and for mentioning the WEFT token. We are working hard to bring the best value to our loyal holders!

user avatar

It is a good crypto casino, it owns a token, and you can stake it. Good supports and slots are there. Good interface, and fast program. Good to play here!

Hi! Thanks for sharing such great feedback. We’re always here to ensure you have a smooth and enjoyable time. Keep enjoying the games!

user avatar

I really like the casino, the games are always up-to-date and the support is helpful. It's easy to deposit and payout. Very transparent, many slot providers.

Hello, Rawer! Thanks for your feedback, much appreciate it!

user avatar

Weiss casino is a very good site, I especially like the weft token and the hype. I also like the deposit bonuses, and the withdraw is fast, which I also really like.

Hey there! It's awesome to hear you're enjoying your time at WEISS! It sounds like the WEFT token is hitting the spot for you. We're all about keeping the excitement high and the experiences smooth. Thanks a ton for sharing your thoughts, it means a lot to us.

user avatar

The best gaming experience, fast withdrawal, everything they promise is there. It is positive that the site also has a token that can be staked daily in exchange for interest

It’s awesome that you’re getting into WEFT and taking advantage of the revenue share - it’s a sweet deal. Thanks for spreading the word and inviting others to join early to grab those rewards. Your enthusiasm is contagious, and we love that you’re part of our community. Cheers!

user avatar

Instant payments, new slots, WEFT. The casino distributes 3.5% of its revenue among the holders.
Join now while you can still be early and collect the rewards.

Hello, thanks for highlighting the perks of playing with us! We’re thrilled to have you in our community, and it’s great to see that you’re excited about the opportunities with WEISS. Keep seizing those rewards!

user avatar

One of the best casino in market. Big potential in weft token, we can play with newest games. The odds for sport betting is solid too. I think you can give him a chance

One of the biggest mistake of this casino is bad promotion, they promote it with small streamers this way harder will become bigger. Weak deposit bonuses

Hello! We appreciate your honest feedback. Insights like this are super helpful, and we’re always looking for ways to improve and reach more people effectively. Thanks for helping us get better!

user avatar

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