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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

Playing in Weiss Casino is really good. My gambling experience has always been smooth thanks to their development of the casino and games. It is very easy to withdraw with them (card ou crypto).

Hi there! Thanks for your feedback. Appreciate your support!

user avatar

I like Weiss casino because there are lots of slots, the bonuses are easy to complete, the payout is fast and the site is transparent and easy to search.

Thank you for noting how easy and transparent our site is to navigate—it’s something we strive to maintain! Keep exploring and enjoy WEISS.

user avatar

Best reward and great new games. Deposit and cashout is fast and secured. I would really like to refer to other to try out this casino and I know they will not regret

We're happy to hear you love the rewards! Thank you for pointing out the quick and secure transactions. It means a lot to us, and we hope others will also enjoy what we offer.

user avatar

Its a good casino with some offers and I love it ! It gives to us so many chances of wins! payments are very fast and this casino have so much different games that gives you a lot of guaranteed fun and you can try so much games.

Nothing i think, this casino its very good. It should have more players and less restrictions of games in some regions because I think they gonna win more if let everyone plays.

Good day! Thanks for your feedback! We are glad you find your favorite games and like our offers!

user avatar

The support is really helpful. Love the games on the page. The page is clean, easy to navigate on. Fast deposit and withdraw and I can use crypto (yes that's still a positive thing to say).

Hello! Thanks for the review! We are glad you like WEISS.bet and the payment methods we have!

user avatar

It's a great casino with multiple deposit methods and has a great thing (weft) that we can hold to get more cash, and the daily wheel is a great thing too.

Could have a minimum withdrawal a little bit smaller and the deposit fees could be smaller that way people would deposit more in my opinion. Could have more games too.

Hi there! Thanks for your review and for mentioning the WEFT token! We will consider your feedback!

user avatar

I have been playing on the site since November. There are regular strong promotions that reward active players, and if someone needs help, the customer service is always there to help. Quick withdrawal and deposit is typical, I'm glad to be a member of the community.

It's fantastic to hear that you're happy with us! We're glad our services enhance your experience. Thank you for being such a valued member of our community!

user avatar

It's a good platform with good staff and support. Alot of payment meth and alot of providers that I like to play the most. So far for me there is nothing bad to say

It's great to hear you are enjoying our platform and finding everything you like. We're glad everything's been positive for you! Keep enjoying with WEISS!

user avatar

The best casino site, I've won a lot with them, and I can only recommend it. the site is fast, has very good game providers, and very easy payment in both crypto and fiat.

Hi! Thank you for your support! We're glad you had a positive experience while using WEISS. Hope you'll continue to enjoy playing with us and look forward to providing you with even more exciting experiences in the future!

user avatar

This is the best casino where I join and play :D You can get back money from tokens and u can stake. It is this fenomenal so if you lose, you win in same time thanks you weiss

We love your excitement! It’s fantastic to hear how much you enjoy all our options. Here’s to a winning experience, even on tough days!

user avatar

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