Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Weiss Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.6/10 841 reviews

Top reviews from our players

Fast deposit, even faster withdrawal. The best crypto casino on the internet. Lots of publishers, a bunch of games. Has its own crypto value. I literally love this site!

Hello, Teqe! We are glad to hear your feedback. Our top priority is providing a smooth and great experience for loyal users!

user avatar

I like to play here. I love that there are a lot of slots, providers, and anything that you need. The new promotions and the loyalty program are great. The financial movements have no problem. Everything works fine yet.

Greetings! We love to see such great and positive feedback from our users! Appreciate your support!

user avatar

First of all, Wei$$ Casino has everything any player would need and love. All the favorite Slot providers, NoLimit City, Pragmatic, Net Ent! The website is one of the cleanest and most user-friendly I have come across. Live Casino and Sports betting is also there! And of course, deposit Bonuses are great! 100% +20FS on 3rd Deposit? Yes, I Take it! Check it out for yourself, I Recommend it highly!

I would not say it's a dislike more of a suggestion, one thing that would make it a 10/10 casino would be the possibility of live streaming the games/events in Sports. Would love to have that option here!

Hello! Your review is precious to us! The review is very accurate, and we are glad you like everything! Also, we will consider your proposal about the sport!

user avatar

Theres a lot of providers and games. I can find all the games i want to play here. And the token system is so cool. U can hold and earn coins, so you can keep gambling.

I play this casino from Opera browser, and sometimes some game crashes, and i have to refresh the page. But if i play in Chrome browser it works well.

Hi there! Thanks for the feedback! We are constantly working on a smooth experience, a variety of games, and WEFT tokens for loyal users! Also, thanks for sharing your experience. We will pass it on to the devs team so they can check it!

user avatar

A very good site, they are fast, helpful and the site is clean, I recommend it to anyone with a calm heart! Support is also very helpful and there is a separate token for the site.

Greetings! Thanks for your review and for being a loyal user; we appreciate the support!

user avatar

Its a very good casino, good site. Fast deposits and withdrawals. Good support ,good games, nice odds on esports and games on general. Weiss is the best.

Hi there! Thanks for the feedback! We are working hard daily to deliver a smooth and great experience for you!

user avatar

Found everything I needed, new slots, live games, a wide range of sports on betting, fast deposits and withdraws, and instant payout what else does a gambler need?

Supports sometimes do not understand players what want, sometimes sit on withdraws and refuse them, limit players on sport betting very very hard like 15-25$ max bet

Hello! We appreciate your feedback! The betting suggestions will be considered to deliver the best experience!

user avatar

Weiss Casino has a great number of high quality games and the website is easy to navigate! The live support is quick to respond and always with good customer service! I can highly recommend playing at Weiss Casino!

Hi there, Thank you very much for your feedback. We're always striving to make the WEISS platform even better, and we're delighted to hear that you're enjoying your time with us. Your support means a lot to us! Warm regards, WEISS Team

user avatar

Interesting gaming site. As for me, this is an excellent gaming library where you can get lost and not find a way out) In a positive way, I personally was captivated by this casino, dragged away and I was left with a pleasant impression. Therefore, when the desire to play again arises, I have no difficulties choosing a casino.
I play for small amounts because my money gives me peace of mind. It started after delays. At first they weren’t there, but then they started. Once 500 rubles were delayed for 5 hours. Although they said that the payment was delayed, but who will sort them out. There have been no other precedents like this yet. But still. I don't want to take too much risk.

They give very few bonuses. I would like more promotions and no-deposits, and you can win back the bonus using the free spins you win. But this is just such a drawback; in general, I really like the WEISS casino.

Greetings! Appreciate your feedback! We are glad to hear that you like to play on WEISS! Sometimes, this can happen with payment, but we are working to deliver the smoothiest experience for you!

user avatar

The best casino in the whole world, in terms of how helpful they are and they are nice to the players, they talk to each other, I really like playing here! I thank them for everything, once again the best casino.

Hi there! Thanks for your feedback! We are glad that you like playing on WEISS!

user avatar

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.