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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

A great casino, with a simple layout, an easy navigation system, all the most popular providers and games, cryptocurrency currency, always active support, and attractive promotions that give us a winning advantage!

Hi! We’re so glad you find our casino user-friendly. We’re here to keep making your experience advantageous and enjoyable! Thank you.

user avatar

I love it’s rapidly withdrawing and full of bonus. Chat is awesome and support is very kind. KYC verification is quick too. Made my registration in 15 minutes

Hi! We love hearing that your experience has been so positive! It’s great to know the chat and support were helpful. Thanks for getting set up with us so quickly - welcome to WEISS!

user avatar

I just rarely play online casinos, but Weiss got my heart. Firstly, I like the game selection, I can find all of the game providers. Also the bonuses and the Weiss Token.

It’s fantastic to hear that even as an occasional online casino player, WEISS has won you over! Thanks for the lovely feedback! Happy to see you in our community.

user avatar

From the moment I signed up, I was greeted with a seamless and user-friendly interface that made navigation a breeze. It also has a diverse game selection, good bonuses and promotions, and responsive customer support.

Hi! Thanks for sharing your initial impressions! We’re so glad. Knowing our support team was responsive and helpful is just the cherry on top. We’re here to make sure your gaming experience continues to be smooth and enjoyable!

user avatar

The Weiss token and the support is awesome, the deposit and the withdrawal are fast. Every casino needs to be like this I hope it won't change and make it better every day.

They need to add more games and more developers and the new games to add faster than now. I would prefer to add the tip system because a lot of streamers promote and make giveaways

It’s fantastic to hear you’re enjoying the WEFT token! We’re committed to keeping things running smoothly and improving every day. Thank you!

user avatar

I am satisfied, my site contains a lot of extra stuff and special casino games and options. I am also satisfied with the support, they always help you and they can find a solution to the problem immediately

We’re thrilled to know you’re satisfied with WEISS. It’s our goal to ensure you have a seamless and enjoyable experience every time you visit.

user avatar

Great casino, contains many games and payments accepted are all present in my country. The website is easy to understand and very well explained, it's worth checking it out.

Greetings! We're thrilled to receive your positive feedback regarding our game variety and user-friendly navigation. Your kind words are truly appreciated, and we're glad to know you're enjoying the experience. Thank you for your support!

user avatar

As far as online gaming and casinos go, I'm a regular depositing player at numerous online casino sites.
I came across Weiss Casino and thought I would give it a try.
I found that Weiss Casino had a good screen layout, along with a great variety of games and themes. The Weiss Casino site was easy to navigate and I can't say I had any issues with loading the games either! If you're looking to give a new site a try, I'd vouch for Weiss Casino. As far as a reputable and legitimate site, I have signed up and tried it myself. I would recommend Weiss Casino 👍

I have personally signed up and played on the online Weiss Casino site. So far so good, I was satisfied with what it offered.
Therefore I can't say there's particularly anything I dislike about Weiss so far....so far so good 😊

Thank you for your words! It’s wonderful to hear that WEISS Casino meets your standards and we appreciate you recommending us to others looking for a trustworthy place to play. Welcome aboard!

user avatar

Weiss Casino has good features, a friendly user interface and there are a lot of different slots. I like the design and the giveaways too.
WEFT Token!!!

I don't have any bad experience with Weiss Casino. Let's say, I could be a little luckier, but one day my turn will come!! :) So let the slots spin and get WEFT Tokens!! :)

Thanks for the kind words. We’re glad you’re enjoying the WEFT Token! Hopefully, luck will be on your side soon.

user avatar

Fast withdrawals, Tokenomy, Staking designs. Can find almost all the slots I want
The website is simple and really clean
The marketing is also great in my country

New slots could release asap as it comes out, sometimes when a new game is released, I want to play immediately, but unfortunately, it's not always possible

We appreciate your feedback. We’re always working to get the latest slots up as soon as possible, and we understand the excitement of wanting to play new releases right away. Your comments help us focus on improving game availability even more swiftly.

user avatar

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