Page 3 – Player Reviews for Videoslots Casino
100% up to £50
New Players Only. Min deposit: £10. Wager req 10x. 18+.
New Players Only. Min deposit: £10. Wager req 10x. 18+.
Review This Casino
Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players are frustrated by the lack of availability in certain regions, such as Slovenia, and desire more bonuses. Additionally, there are concerns about slow customer support response times and issues with missing winnings from free spins.
Top Reviews From Our Players
I like this casino a lot. The website is smooth to navigate and looks very good. Huge quantity of games even for Canadian players.
Payouts are ridiculously fast. Blink of an eye if you have an Ewallet.
Customer service is very helpful. Great casino
Interact etransfert is only available for deposit so it was a bit of work making my muchbetter account approve for withdrawal but it was not nearly as bad as other casino I played to in this regard.
I'm also not a fan of their bonus structure has only real money count for wagering.
Hi VINCVINC1980, Thanks for your positive review. We appreciate you sharing your experience and feedback, and we're glad to see it's mostly satisfactory. We know verification can be a bit of work, but we're happy to hear it worked out in the end, and you got it approved to make withdrawals with Interact. Our support staff are always happy to help if there ever are questions or issues with this, or anything else for that matter, so don't hesitate to reach out via the live chat or e-mail if needed: [email protected] Also, we are sorry to hear, that you weren't a fan of our bonus structure, but we value your feedback, and really appreciate you sharing this. Again, thanks a lot for the review, and always feel free to reach out to the support if there is anything at all. Kind regards. Team Videoslots
Great games and fast payouts thank you. I like the selection of games from Rick and Morty, to Reactoonz and Big Bass Bonanza. Good win rates for me even though some say low RTP.
Hi MRALEMAN, Thanks for your positive review. We really appreciate you sharing your experience so far, and we're glad that you had a good experience. Apart from just a big selection of games, we also have fun events like the Clash of Spins and Battle of Slots, which are ongoing all the time. You can keep an eye out for special events, or see when we add new games to our roster, by following our news page: https://www.videoslots.com/news/ It's also possible to sign up for newsletters about this via the "Privacy Dashboard" on your account page. Please always feel free to reach out to our support if there ever are any questions or concerns. You can start a live chat via the website, and you can also send us an e-mail via [email protected] if you prefer. Kind regards Team Videoslots
Games library second to none, fast withdrawals.
Freeroll battles can be entertaining.
You can go in and check each games RTP% and your overall RTP as well.
Document verification can be pain...
Bonuses could be more.
Weekend booster uses your own money so can't really call it booster.
Birthday bonus would be great.
Hi Zhaba152! Thank you for your constructive feedback, we always appreciate our player's opinions. We're very happy to hear that you like our Battle of Slots feature, we always do our utmost to improve the Battles and try to come up with new promotional Battles on a regular basis so we hope to see that you'll keep enjoying them in the future. We will take your suggestion of birthday bonuses into consideration and greatly appreciate your input, the Weekend Booster is mostly intended as a way of saving some of your winnings for the weekend as it's paid out on Fridays and in that way boost your weekend a bit. If you prefer playing without the Weekend Booster and getting all of your winnings added to the main account balance straight away, you can choose to opt out of the feature via the "My Weekend Booster" tab on the account page. Thank you again for your terrific review, please do not hesitate to contact us again if you have any questions or concerns. Our live chat is available at all times and you can also send an email to [email protected] if you prefer. Kind regards, Team Videoslots
Massive game selection, game layout is well made, shows stats of games that you have played showing RTP% and the biggest wins on that particular game.
They need constant verification requests even though the account is verified. From time to time withdrawals get lost and they do not allow you to withdrawal through other payment methods.
Hi there OOBY! Thank you very much for your feedback. It's terrific to hear that you're enjoying our abundance of games, our Casino team is constantly working on adding more games and improving the layout in order to provide the best experience possible so it's always great to hear back from satisfied players. We understand that it may be inconvenient to verify an account sometimes but our customer service is available at all times and are always happy to help in case you have any queries or require assistance, alternatively you can send us an email at [email protected] and we'll do our utmost to assist you as quickly as possible. Kind regards, Team Videoslots
In terms of game selection, layout and just generally the overall feel to the casino, it may be the best one around. Also, you just genuinely feel that things are honest and trustworthy which is not a feeling you get on all casinos.
The biggest downfall: where are the bonuses?
I get it that there's a weekend booster thing but it's not that great really.
I've been here a month and made frequent deposits amounting to about €1800 because I do really like the site. However, since the 1st deposit bonus there hasn't been another offer of a deposit match or well anything at all.
It's disappointing because as much as I like the site the most important thing will always be value especially for high spending players.
I will have to play somewhere that offers these such things and it really is a pity that this major downfall exists
Hi 7DEUCE20! Thank you for your review. It's lovely to hear that you feel safe with us, like our games and how the site looks. We appreciate your constructive feedback in regards to the bonuses we offer as well. Right now we have an automated bonus system in place. We also have the Clash of Spins and Battle of Slots for our players to join and use to win some rewards in. Thank you again for your review and please do not hesitate to reach out if anything. You can always reach us through Live Chat or by sending an email to [email protected]. Kind regards, Team Videoslots
Instant withdrawals. Amazing super nice support team :) Freeroll battles running all day. Players have always opportunity to win some wager free extra spins. Even more opportunity with Freeroll - sitt and go battles, and every Monday and Thursday, and of course mystery Fridays. It's amazing that we can play always and have opportunity to get some free rewards without needing deposit every day.
What I don't like is that we can't use anymore turbo in battles. It's so boring, taking too much time to finish battle. Maybe to think about giving some extra rewards for active players. And maybe some gift on birthday :)
Hi MONCHYKA, Thank you for your kind review! We are very happy to hear that you enjoy our casino and the battle of slots that we offer! We also thank you for the constructive feedback regarding some parts in the battles and bonuses. Please don't hesitate to contact us should you have any questions. You can always reach us through Live Chat or by sending an email to [email protected]. Kind regards, Team Videoslots
Literally every game you can hope for, fast withdrawal, and plenty of payment methods.
Fast customer service, nice rewards. This is quite simply one of the very best casinos on the web
A lot of documents requested a lot of time. Their match bonus is not very good it works in increments and yeah is very underwhelming. Not much more left to say
Hi DANNYCUFC! We are so happy to hear that you are happy with our casino and the experience we offer our players. We really do appreciate any constructive feedback so thank you for your words about the bonus and as well. Please don't hesitate to contact us should you have any questions. You can always reach us through Live Chat or by sending an email to [email protected]. Kind regards, Team Videoslots
Videoslots holds Licenses in Malta, UK, and Sweden which is truly admiring, considering the strict criteria.
Customer support is easy to contact, and they are doing a fine job in resolving customer issues.
It is pretty easy to navigate through the website, and you can easily access everything.
The Theme & Design are pretty neat.
The Mobile experience is enjoyable, and there are no issues.
The VIP program does not have many features (if any), and this is quite important for many players, including me.
The lengthy registration process could be truly frustrating for some people as it requires several minutes to fully complete each step.
Hi WEGAMBLE! Thank you for your constructive feedback. We always strive to improve our casino and customer experience so hearing our players' thoughts on where there's room for improvement is truly much appreciated. Once again, a big thank you for taking the time to write us a review! Please don't hesitate to contact us should you have any questions. You can always reach us through Live Chat or by sending an email to [email protected]. Kindest regards, Team Videoslots
Hi. I've been an online player for almost 8 years. I visited all the world's and renovated casinos. There are great casinos doing this without a doubt, but why not look like that when Videoslots is the king of them all.
Why? Professional team, payouts within 1min (I use Skrill), a huge selection of games, casino battles is the best fun. The right player is not missing anything here. I spend a lot of time here and there is no casino that would make me change this place. Everything that others have to offer, you will find here and much more.
Tournament prizes, Weeknd Booster, many FS, etc. I'm happy here and the credibility of this casino is 100%. I wrote this review in spite of what I could read in other reviews and show the way to those who are looking for something special about playing.
There is the only little thing that this casino does not have and other casinos do, and that is regular deposit bonuses. They are actually not needed at all for the right players. Here you will make yourself rewards that are not subject to any spins and all you win is yours. That's great.
Hello LUDWATOR, Thank you for the 10-Star review! We are delighted to hear that you are a happy customer. We place a high priority on quick cashouts as we know that this something that our customers value highly. It's also pleasing to hear that you are a fan of our extensive collection of games and of the different features that our Casino offers. Thank you once again and should you ever have any questions or concerns, please do not hesitate to reach out to us via our live chat or by sending an e-mail to [email protected] Best Regards, Team Videoslots
What can I say that hasn't been said! My fave casino.
- The easiest casino to prove my address for a indian first nation in canada!
- Massive selection of games
- Fast withdrawal
- Chat is fine
- The "trophies" are awesome
- Amazing how they show your own rtp.
- The games run nice and smooth!
- Just an awesome casino all round.
- After months of playing and numerous times giving my documents they've asked for them again and taking quite slow. This happens to be the 1st month I'm up too.
- Games run a mildly lower RTP than other casinos. (I think because of the generous free money on the trophies)
- Seem to be disorganized as I've gotten numerous different emails asking for the same documents.
Hi MITCHYBRETT, Thank you for taking your time to review our casino. We are glad to see your positive feedback! If you have any further feedback, do not hesitate to contact our 24/7 live chat. Best regards, Team Videoslots
Like a lot about this casino.
It has all the slots jackpots and live games!! I was easy verified and no bother withdrawal. I like that you can go in and check each games rtp% and your individual rtp for each game.
Great casino!! Seems very fair and would recommend to anyone!!
Probably the only negative I can give is I play on my phone.
I found I had to open a game to get my account balance!!
It's not that I can see on the home page!!
Hello KYNOD, Thank you for your review. We are delighted to hear that you are a fan of our wide selection of Jackpot and Live Games. Likewise, it's good to hear that the verification process has gone smoothly for you -- when it comes to withdrawals, we have a dedicated team that works tirelessly to ensure that our customers get their money as fast as possible. We also believe in transparency at Videoslots, which is why we were one of the first Casinos that put up RTP for all games on our site. It's great to hear that this is appreciated! As for seeing your balance on your phone, this should be easily viewable if you click on the three horizontal bars in the top left corner. Please try it out and if you have any issues, do not hesitate to send us an e-mail to [email protected] Have a great day!
I have been suffering from lunophobia since 2000. I've tried a lot of things, so it's pretty hard to surprise me. I like to play big. This casino provided excellent conditions for VIP status, namely cashback and bonuses. They know their job perfectly well.
He hit the jackpot on slots, the winning was a big sum. I didn’t like that one transfer failed to withdraw the deposit. It was necessary in parts, it took two days more than expected.
I don't think I can say many good things about this casino apart that having many available games other casinos don't have and very well designed casino
Update: Very well designed Casino and have most of the provider to play, battle slots are awesome and very friendly live chat, I highly recommend this Casino to try
-Unprofessional customer service but kind
-the payout system in case of any issue doesn't exist
-they don't follow their Terms and conditions policies
-payment department extremely slow and you can't get in contact with them
Update: I like everything about it I did a bad review before because I played from a restricted countries and two month waiting but I get the dollars to be fair it is a very trustworthy casino you wont loose your money in it. I only wish they will make it available in lebanon as well. Thanks
Hi Ahmad121212, Thank you for your review. We are happy to hear that you have changed your view of our Casino. It's understandable that you were frustrated if you had some issues, but it's fantastic to hear that these have been solved to your satisfaction now. Hopefully, we will be able to offer our services in Lebanon one day, but that will of course depend on external factors, such as the country's legislation. Once again we thank you for your review. Have a nice day!
Videoslot's is still a solid casino its been a while just thought I'd do an update its still very fluid , has a gigantic selection of slot games ,
customer support is great very professional , and there's so many neat features too many to list , cashouts are a breeze , and the list goes on and on.
I'm very Sceptical when it comes to choosing a casino but at Videoslots I feel comfortable its a warm environment to play in
and I've been with them these many years and will continue to remain with them trust is peace of mind and I trust them 100 percent.
As much as I viewed the move to do away with the loyalty department harshly in place of the new model of reward system I've grown accustomed to it the level progression and rewards are advantageous so just a small rant there nothing major .
Hello RAZORX, Thank you for your kind words and feedback. We are very happy to hear that you are contributing with an update and that you are still a satisfied customer. We have a Casino Team that works hard to add new games daily, so your appreciation of our vast selection of games is noted with thanks. It's also great to hear that you are pleased with our customer service and our fast withdrawals. Trust is vital in any consumer-business relationships, so we are delighted to have earned yours. We will strive to continually do our best for you and all of our other valued customers. We understand that a move away from a loyalty scheme to an automated reward system is an adjustment for all, but it's good to hear that you can see an upside to this. We believe that this is a system that rewards all of our players fairly. Once again, we would like to thank you for your constructive review and your loyalty as a Videoslots customer. Have a great day! Best Regards, Team Videoslots
One of the best Casino who have most of the slots available. I so like the sit&go Battle of slots its competitive and kind of fair and easy to win, depend on how many players your are playing against
First of all welcome bonus I really hated. Rtp on many games are very low.
I found in this casino it is a very hard to win and have a nice cashout. Maybe I'm just unlucky 😌
Hi JOEKRUZ, Thank you for taking the to review our casino. Your feedback is highly valued. We are happy to hear that you have taken the opportunity to play Battle of Slots. It is a unique experience available only at Videoslots. We can sympathize with your review if you have not found any luck with us yet; a nice win can definitely spice up the experience. However, all outcomes are based on RNG, so your outcome is solely based on luck or lack thereof. If you have any further feedback you would like to share with us, we hope you feel warmly welcomed to contact our 24/7 live chat or send us an email at [email protected] at any time. Best regards, Team Videoslots
Videoslots is overall a great online casino. Online casino industry is full of casino websites where playing does not feel safe. Often there is a feeling that I might have breached some terms and conditions or a doubt whether they will pay your winnings or not . At videoslots I have never had this feeling -- everything feels safe and peaceful.
Once at Videoslots I played a game called "Lady's Lucky Charm 6" and managed to win 2400 euros with 0.40 cent bet. This was and still is my biggest X win (6000x bet). After winning this amount I thought myself "Thank god I made this winning at Videoslots". I knew that I would not face any issues regarding withdrawing my winnings (and if I would have I am sure that they would have been solved.). After I made a withdrawal it was paid extremely fast. I also requested a video of my winning, sadly they were unable to provide it.
Here are some of the things I love about Videoslots:
One of the largest collection of online games. Trustworthy. Fast withdrawals. Great customer service. Their website is simple and easy to use. MGA license
Videoslots does not offer any "traditional" deposit bonuses. I think that their deposit bonuses are more useful for people that make bigger deposits. However, I do understand that this way they are able to have be
I like that Videoslot's website is easy to use and simple, but the outlook is a bit "old fashioned". The first impression when I open their website is not that good. It does not yell "trustworthy", I think that it is kinda the opposite.
Even though I like Videoslot's website, I think that it looks a bit "old fashioned". The first impression when I open their website is not that good. Opening their website does not yell "trustworthy", I think that it is kinda the opposite. Anyways, after playing there for a while I am sure that most, if not all customers will trust Videoslots.
Hello Pereetti, Thank you for the detailed and constructive review. We are pleased to hear that you find us to be a trustworthy casino. Trust is earned and hard work is required to keep that trust -- we will continue to work to make our casino a safe and fun experience for all of our customers, including you. Congratulations on your big win! 600x is quite something. It's good to hear that your withdrawal went through smoothly. Sorry that we were unable to provide you with a video replay of your win, as I am sure it would be fun to share with your friends or online. Unfortunately, not all providers offer this option. You are correct that while our website is nice and simple to navigate (which is a definite plus), it's not the most modern site. It's interesting that you tie the look of our website with something untrustworthy. That's definitely criticism which we will forward to the relevant department. Once again, we thank you for your thorough review; feedback such as yours is invaluable. Have a great day!
Videoslots is my main casino, I trust videoslots most. Freespins are no wager and selection of games are wide. I recommend videoslots always when I can. Hidden rewards are nice feature, tuesday races and freeroll races overall those are my favorite. withdraws are always fast. Reward system overall is as loyal as you are. I find all I need here. Simple to use, good web site design, every button has it own useful funktion, little details here and there, nothing too flashy, super clean. Absolut 10/10
I don't like high 2500xp wagering pass to freerolls its too high imo, but still not impossible, depends on your run is it cold or hot. Welcome bonus structure is not good, ofc it has it own benefits but its not for me.
Hello Danyljack, Thank you for your feedback. We are happy to hear such positive words about our site. Our game selection is one of the most extensive in the industry and is something that we pride ourselves on. The Battle of Slots is also a feature we cherish, and we are always looking for ways to improve this experience for our customers. We understand that the wagering requirement for freerolls can be tough to live up to on a consistent basis. But we also hope you can appreciate that it's somewhat necessary for our Battle of Slots to be sustainable. As for the structure of our Welcome Bonus, we see where you are coming from. We have some customers who like this structure and others who prefer the more standard way of structuring a welcome bonus, where the bonus balance is available immediately. We can assure you that we are always reviewing all of our different reward systems, bonuses, and so on, so constructive criticism such as yours is absolutely invaluable. Once again we thank you for the honest and constructive review. We wish you a great day! Best Regards, Team Videoslots
I really like videoslots because they have the most games available of any casino I have tried. The site is also looking pretty good, payments are usually fast and support has always treated me very well! All in all a very good site if you like to be able to choose a vast amount of games
Not many bonuses offered and I think that the mobile version could be a little better. That being said I am very happy about playing at this site and have been for about five years!
Hello SPINNER, Thank you for your review; we appreciate your feedback! I'm happy to hear that you enjoy the product we are offering. We add over 100 new games every month, to make sure that you always will have something new and fun games to play. If you have any further feedback, don't hesitate to reach out to us at [email protected] at any time. Best regards, Team Videoslots
Not much good i can say about this casino really, apart from having a lot of games available, but that's pretty much only thing worth mentioning in my opinion
- Delayed withdrawals multiple times
- Very poor bonus system (they will never issue a bonus claiming they have automated system for that but in 2 years i received nothing)
- Loyalty program is very bad (only thing you get is weekly cashback - which is actually deducted from your account when you play big stakes and then returned once weekly!!!)
- Important - lowest RTP on many games - many don't know that Videoslots have chosen lower RTP game selection from providers like PlaynGo and others
- Definitely not a recommendation, especially if you play big stakes because RTP can make a difference
Hello J_B_T, Thank you for taking the time to review our casino. We are sorry to hear that your experience with us hasn't been a great one, but glad to hear that you have made multiple withdrawals. That's always good news! Usually, we proud ourselves with being one of the fastest in the industry regarding the processing of KYC documents and withdrawals. The time it takes for the money to end up in your account varies depending on the withdrawal method. As for loyalty programs, we mainly rely on our automated systems (Wheel of Jackpots, Clash of spins, and the Weekend Booster), that reward all players fairly based on gameplay. Note that all cash and free spins rewards are entirely free of wagering requirements! If you have any further feedback, I hope that you feel warmly welcomed to contact us at [email protected] at any time. Best regards, Team Videoslots
Outstanding casino! Easily the best casino i have ever played at! Never ever had a single problem here and I've played for quite some time! From deposit's to withdrawal's no problem at all. Every time i put a withdrawal request in i can guarantee that is it processed and paid into my bank account within 5 mins max! No casino online today can beat that! Videoslots casino is the best
online casino today, simple as that!
support - 10/10
deposit options - 10/10
withdrawal speed - 10/10
game selection - 10/10
connection - 10/10
site layout - 10/10
i cannot say a bad word about this casino, simply the best online casino today!
i can't find a fault here at Videoslots, it really is the best 1 online casino today!
i have played for year's and always had my payments pretty much instantly. Verified my account a while back and that is that, never had a prblem 10/10.
Hello LEETAGZZIE313, Thank you for your review and kind words. We are siked to hear that you have had a satisfactory experience with us! If you have any further feedback or need our assistance, please do not hesitate to reach out to us at [email protected] Kind regards, Team Videoslots
Great casino with a great number of games. Love playing there and I always find new games to play. Battle of slots is master :)
Withdrawal times are ok same as the rest 2-4 days. Team behind is really good.
No big cons for me just that there are sites that look better in my opinion, but that is a matter of taste. Mobile games are sometimes a bit slow and the game is not fluently.
Hi MIWI, Thank you for taking the time to review our casino, we'd appreciate it. We are delighted to hear that you enjoy Battle of Slots; it's a unique experience that you only get at Videoslots. It's invented and build in-house. Regarding withdrawals, we process all at the speed of 5 minutes on average. The time it takes to reach the recipient depends on the method. All UK bank withdrawals should be in your account the same day if requested before 15:30 (banking days). Additionally, all VISA withdrawals are instant given that your bank supports Direct payments. If you have further feedback we would be happy to hear it, don't hesitate to contact our 24/7 live support. Best regards, Team Videoslots
Lots of games variety and they have so much nice slot games to play.
All the big providers like Play'nGO are available.
I love the battle of slots.
Great support and nice design.
Insufficient bonuses, and never win there, maybe bad luck.
The support also seemed to be nice. I have contacted it once and they helped me out pretty good.
Hello CLUBRESEAU, Thank you for your review. We are glad that you like our site and game selection. As for bonuses; Have you had a chance to read about our automated systems? -- We have a couple of innovative systems that rewards all players automatically based on activity and gameplay. Furthermore, once you have met the requirements to play freerolls, you can benefit from these without any cost and win both cash and free spins, completely free of wagering requirements. I hope that you feel warmly welcomed to contact our 24/7 live chat should you have any questions or further feedback. All the best, Team Videoslots
Videoslots is honestly one of the best online Casinos I have found. Their withdrawal process is super fast. Usually from the time I ask for withdrawal to the moment it’s in my bank account is about 2-3 days. Can’t go wrong.
Their withdrawal limits kind of suck, as you can only withdrawal so much a day.
The customer service can be confusing sometimes, and sometimes there are technical issues which reverse withdrawals for no other reason than: it was a technical issue.
Hi NORADA89, Thank you for your 10 stars review, we are thrilled to hear that you are enjoying playing with us! We have no withdrawal limits on our end; you may withdraw as much as you want on any given day. However, some payment methods have limits on their end. If anything is unclear regarding your withdrawals, feel warmly welcomed to send us an email at [email protected], we would be happy to help you out. Best regards, Team Videoslots
Love their site's many functions and options, and Battle of Slots is my top pick as a highlight other Casinos don't have. Their support is polite to answer and help if anything emerges. Keep it up!
1. Mobile version of the site lacks the level of functionality desktop has.
2. Insufficient bonuses,
3. There is no custom rewards on chat nor bonuses. The support cannot add you free spins, bonuses, not even cancel your bonus, which is very silly
Hi TOPDOG, Thank you for taking the time to review our casino. We are glad to hear that you find our different features enjoyable. The mobile site offers the same type of functions but is navigated a little differently. You are correct that we don't give any bonuses or rewards via the system; we have instead opted to use automated reward systems based on your gameplay instead. These ensure fairness towards all players and tends to work well. The primary parts of the rewards are given out via Clash of Spins, and the trophy system (Wheel of Jackpots). All these rewards are completely free of wagering requirements. I hope you feel warmly welcomed to contact our 24/7 live support should you have further feedback.
This must be on of the best casinos ever! Where do I start?
Quick withdrawals (after verification of course), a lot of slots to chose from, fair RTPs and if you are an common player you can join their great Freerolls!
I can truly say with all the sincerity, that you will enjoy your time on this casino!
What I dislike?
The bad reviews some people have stated :)
Incredible.
And no, I am not a member of the Videoslots staff and they are not paying me to leave this comment or something.
Hi SEKOX074, Thank you for your review and kind words. Great to hear that you like our site and have enjoyed your time with us thus far. Never hesitate to get in touch with our 24/7 live support should you have any further feedback. Best regards, Team Videoslots
All newest games and classics, good freerolls once u meet the xp requirements. This can be frustrating at first, but once reached, just top your xp by playing little and often. Battle of slots gives you a chance to win every two hours, 7 days a week. On Thursdays you get 10 minute sit and go battles for 4 hours
I agree with Wildhatter. Now they take away Trustly and the rapid bank withdrawal is no longer available. The main pull of this website was being able to pull out my winnings super quick. Used to be in my bank so fast. It was just like playing in shop with cash. So disappointed if they don't bring back Trustly :(
Hi CHRISSYJAY53, Thank you for taking the time to review our casino; we appreciate your feedback. As mentioned below, we recently implemented VISA Direct that allows for instant withdrawals directly to your VISA Card. Furthermore, we are always listening to your feedback and looking for solutions that our players appreciate. I hope that we can add something that works as well for you soon. With that said, we are delighted to hear that you enjoy our battles and game selection. If you have any further feedback, don't hesitate to contact our 24/7 live chat. Best regards, Team Videoslots
By far the best casino I've played, which makes this 10/10.
Easy interface, great selection of games and a fantastic customer support team to help you when you need it. They also have some fun trophies and rewards, and some competitions too.
They have recently got rid of Trustly for withdrawals, meaning the Bank method is now through BACS transfer which takes 2 days to receive.Z
Trustly was in my bank within the hour.
Hi THEMADHATTER80, Thank you so much for your 10 stars review. We are happy that you enjoy the different features we offer at our site! With regards to payment solutions, we recently implemented VISA Direct, meaning you now have your VISA withdrawals instantly (given that your bank/card support VISA Direct). We always appreciate feedback from our players. If you have anything further to discuss or suggest, feel warmly welcomed to contact our 24/7 live chat. Best regards, Team Videoslots
There are more slots here than maybe anywhere I have played online over the last 2 months, so if you are looking for tonnes of slots then maybe this will be ok for you.
Now that I read up on it here the welcome bonus makes a little more sense. I played at several online casinos and never played where I could not play the actual match bonus amount. I think it is a bit misleading, at least it was to me. I signed up through another gambling review site only to realize after I lost my $200 deposit, I was not even allowed to play the bonus at all. Another good lesson learned for $200. I also found it difficult to find the games I liked, because the menu would not load by providers like it was supposed to, therefore I had to go through 110 pages of slots to find games I liked and then save to favourites. I will be surprised if my review even get posted again.
Hi Orville, Thank you so much for taking the time to review our casino. If you haven't used a similar bonus before, we understand that it can be confusing. To avoid any mishaps, we have clear and informative terms for the bonus. The bonus is a so-called 'no-sticky' bonus, which means that you can withdraw at any time and only lose the remaining bonus balance. If you haven't breached any bonus terms, e.g., it is expired, or you have made any withdrawals, we are usually open to reactivate it as you may make as many deposits you wish during the wagering requirements. If you have any further feedback, please don't hesitate to contact our 24/7 live chat.
The registration process is easy to navigate. I am a person who always verifies myself before I deposit, so as not to get delayed when I make a withdrawal request. The process to verify was quick and easy. The site is easy to navigate. I always play Live Dealers Casino what ever site I am on, on-here was good. The thing that was the most amazing was the withdrawal process. I use PayPal to deposit and when it came to collecting my winnings, I pressed withdraw 30 seconds later it was processed and the time it took me to logout the site money was in my Paypal account. This is how all Casinos should act
Hi, LRMNT. Thank you very much for taking the time to leave this review. We are happy to hear that the layout of our page was easy to navigate and all processes from verifying to withdrawal were quick and straight forward. Please, feel free to contact our 24/7 live support if you have any further thoughts or questions for us. Kind regards, Team Videoslots
For me one of best casino online. Fast, reliable, with tons of games, adding new every day. Verification and payout easy and fast. Honestly, for me this is how online casino should look like!
Hi LOKU86, Thank you so much for your 10 stars review. We are happy to hear that you are fully satisfied thus far, that's our top priority. Should you have any feedback you wish to share with us in the future, don't hesitate to contact our 24/7 customer service. Kind regards, Team Videoslots
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Players appreciate the fast withdrawal process and easy account verification, which allows for a smooth gaming experience. The extensive game variety and engaging features like slot battles and daily login rewards are also highly praised.