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Page 2 – Player Reviews for Vernons Casino

Vernons Casino

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Player Rating 18 reviews
2.8/10
18 reviews
Complaint Response 28 complaints
4 days avg. 28 complaints

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Player Rating
2.8/10 ● 18 reviews

Top Reviews From Our Players

I joined Vernons Casino about a year ago and was very impressed that I immediately got a free £20 chip to play with I used this on one of my favourite playtech games Safari Heat. After a lot of cold spins I hit a streak of free spins at 15x2p got the 3 scatters about 5 times 75free spins. After the spins I was up to about £85 unfortunately they didn't pay a lot this time around. So I took a different approach and tried out Easter Surprise for the 1st time I almost instantly got 3 scatters which is 10 spins x3 not bad if you get the good symbols. I didn't get any wins and then I hit the bonus round during the free spins got the 5 easter eggs basket symbols. This gives you 5/6 picks meaning you are almost a certainty to get the good eggs. After the free spins and bonus round I did autoplay at 20 lines x2p and got nothing for about 50spins so decided to give Easter Surprise a by. I then went onto a slot called Mr cashback did 15 lines x2p after 20 spins I was just about to change slot again and then I hit the 5 dollar bills! Which Is a great hit at x2 believe me! I stayed on this slot for ages but alas it wasn't to be all Mr cashback did was the opposite of its name it became Mr collect so heed these words of advice if you get a great hit on this slot come off it immediately or lower your bet right down because it takes after good wins!

Now that I have told you my personal experience of this casino don't be put off as I just made some bad decisions when gaming you could win hundreds or even thousands here.

If Video slots aren't your thing why not try the Playtech Video pokers (great fun) or roulette, traditional style slots.

Here's my Pros and Cons of Vernons Casino:

Pros:
Low deposits available.
Good matched bonus on 1st deposit.
Friendly customer service team.
All your favorite Playtech slots, Video Poker etc..
Earn comp points as you play.

Cons:
Certain games only on the download version which is a pain.
Hefty wagering requirement on bonus to complete.
Constantly spammed to my email when I am already a member!

I give Vernons 7/10 as it has room for improvement but is mostly a decent casino.

Wow I can't believe that Vernon's casino has got so many complaints logged against it??? I always thought that this casino was a proper one in terms of trustworthiness (is that a word even lol) and good reputation and everything that you would expect from a good casino, shows how little I really know. I've never made a withdrawal here but I have made a few deposits and I was under the assumption if I was lucky enough to win I would get my funds no problem at all...I was obviously wrong and I would have thought twice about depositing if I had seen this page first.

I signed up to Vernon's.....god ages ago it was one of the first ones I done if I remember rightly along with Stan James and a few others. The reason why I registered was because of their free no deposit offer which at the time was £10, but I think it changes every now and again. I received the bonus no problem at all, but back in the day when I didn't read terms and conditions I didn't realise it was only eligible on certain slots. So I went to live help to kick up a stink as the bonus net wasn't showing only to learn I was totally in the wrong lol. And that's not the only time that's happened he he

It's hard for me to remember what I played back then but I obviously enjoyed it because I went on to make a few deposits there. I haven't made one for a while now only because I never won and I just forgot about it to be honest until I seen they had a new mobile casino which I thought you could claim another ten pound free on but you can't lol...your only allowed to have it once...tight buggers. I was considering depositing then but I am glad I didn't.

I personally like this casino and have never had any problems, but when I see that a casino has so many complaints pending and insolvent on AskGamblers, that instantly shows me a warning sign something is obviously not right so I don't think I will be putting my money here again in the future.

Inactive user

Vernons came in the online casino world I believe just last year. The only reason I tried Vernon's casino which by the way is a Playtech software based casino is because I was checking my inbox under my junk mail and found a message saying "$20 no deposit bonus Vernons". I cannot believe this email is still inside my inbox after all this time. Before making a big deal about their $20 no deposit bonus offer I was skeptical to find out if Vernons casino is "The Real Deal!". As google was down at that time I went to a different search engine which would be Yahoo. All I have come up are rumors that they are new. Some claim Vernons casino are rougishly operated. These types of things usually make me cautious & skeptical when proceeding a new casino such as Vernons.

What I do know is I will try them out to shed some more light into a dark cave to find out whether or not Vernons casino is like the Garden of Eden (reputable) at the end of the cave or a place where evil and darkness lurks, "Hell!" (Rogued). What I did with the $20 bonus (subjected to 30x wagering) was wagered them on my favourite slot Gladiator. As it turns out Gladiator was not cooperating with me! Every bet I managed to chug down on this favourable slot just kept devouring my $0.75 bets every time. And what really aggravates me is no Colosseum Feature or the Helmet Bonus showed up before me. It felt like this encounter was not meant to be. I left Vernons casino right after I have lost the $20 no deposit.

After this horrific experience I decided not to make a deposit since my luck just wasn't with me! Besides my bad experience I believe Vernons casino made a terrific job with their website. It is good enough to attract people from all over the world! I may not have been lucky on Vernons but this makes me want to find another casino to make up for the loss of time spent using the $20 bonus.

Overall just another casino that stands with a neutral opinion on my part! A 5 out of 10 for Vernons casino!

I found a Vernons casino and even play it because i found new slots for me, when i play it and don't know what their name of software, but in this days i know exactly that it it IGT software :)

I start with 60$ deposit and 60$ 100% match bonus. Not a big deal, just average bonus for casinos, but as vernons also has playtech, i sure that they should give players a bit more, 150% or 200% for first deposit.

With 120$ i join fire opal slots, it was pretty unique for me, i never see this soft, so i just made not big bet and spin for fun. I spin may be 200 spins, lost about 15$, and decide that now time for something really new, so enter syberian storm slot. Got damn i say to myself, this slot, if remember correctly, has 720 paylines. Wow... Incredible, is not it? So, i start play, again not very big bets, as i come to vernons test new software for me, not a win huge money. But if i win huge money testing new software, it also nice deal. Syberian storm it 40$ from my balance, or so, and i join pixies forest with 60$ left on my pockets. Pixies forest is very beauty, nice music slot, and it also a bit same as a gonzo quest, winning signs dissapears, and there come new, and its till the are not winning signs. After it i try monopoly game, hahaha, slot as monopoly. I play monopoly table game with friend when i was younger, and it was so nice feeling to play monopoly slot for me. If you never try, you should give it a spin or few spins. I lost my money, but i was not sad, i try new software, see many features, see unique games. No, i was not sad.

So, my marks for Vernons casino:
Software: Playtech + IGT, playtech always get 8/10, but with IGT I give them 9/10
Bonuses: Nice bonuses, but nothing really unique, so 8/10
Support: Nothing have with their support, so can not give any mark, but I think it is good for casino if player have no anything to ask in support.
Cashouts: Do not made any, so can not tell you.
Total: I do not have any problems in this casino, but I never made cashout. I give them 7/10, but some posters say that it is bad casino, so please be careful.

I registered at the Vernons casino in May 2009 .Vernons casino founded in 1925 and is one of the oldest casinos in Europe, Licensed in U.K and Powered by Playtech software. Offers great value tournaments and great action slot machines and table games model. The slot games available including all the latest releases Slots like Diamont queen, Monopoly Plus,Fire opals. Grand Monarch, fantastic four (that is my favorite) incredible Halk and Gladiator Slots. you will be able to play all the games with Marvel Slots arcade-like graphics in bonus rounds themed after the X-Men, The Pink Panther and one of my favorites, Ironman. Like all standard table games such as roulette, blackjack Superfun21, poker and craps The option at Vernons casino game is great.

It can be said that I am a lover bonus :) I love the bonus too, because they made my game more than their initial deposit me. So I joined Vernons Casino can receive their registration bonus (100% up to 200$ ). I'm a low-roller, and I usually play in USD, so I deposited $ 100 and received my bonus almost immediately.

Games & Software. I was really impressed by the software, mainly because of its speed. Usually I play blackjack androulette, and I must say that blackjack is very quick to deal the cards. Out of curiosity I tried roulette and iimpressed... Well, maybe it's just my game. In this way, all games are "light" and easy to load.

Offers. As I've already said - I'm player bonuses. I always liked their bonuses and still receive a monthly bonus :) I have quickly become a VIP-player, and gave me some unique bonuses, which are very good.

Regarding the issues and support should andmit that there were no problems with their customer support. C.S every question answered very quickly. I was a little disappointed by the withdrawal times, but since it is not for life and for fun, not a big deal.

Vernons Casino is definitely the place to play in!
Astarte

My feedback for Vernons casino is not going to be very nice. I saw their ad while surfing internet for twenty quid no deposit bonus which i wanted to take advantage off.

After installing and creation off account i opened live chat window because you had to claim the bonus trough chat or email. After vatting for about five minutes chat representative finally found time to talk to me, and unfortunately after he checked my account he told me my country was not eligible for any no deposit bonus. I don't know what UK people have against Balkan but almost every UK casino declined me off no deposit offer. So after i wasted hour of my life trying to get no deposit bonus i was not going to leave this casino without playing their games.

I proceeded to cashier and made a deposit of ten pounds without any bonus because i did not want to have wagering hassle. Casino interface looked pretty awesome and since this is playtech casino there were all off marvel slots to play. I selected x-men slot for this playtech but first i played my favorite arcade penalty shootout and earned myself seven pounds on it. I made 0,50 bets on this slot bet very soon my balance went down without any significant win. I have never saw marvel jackpot screen and i hoped to trigger it here but did not happened. With two quid i had my final attempt to get my balance back with black jack but did not made it and that was it for me at vernons casino.

I found three main downsides: only currency available is great British pound, live chat is very slow and they have country restrictions for no deposit bonuses. Because of this bad stuff I wont be asking new deposits here and would not suggest to anyone because there are much better playtech casinos online. My grade for Vernons is 5/10.

Earlier this year I signed up at Vernons, lured by the £20 no deposit casino bonus on offer. What made this freebie particularly promising to me were the reasonable promotional terms -- specifically a 40x WR with virtually all games allowed – written in a clear and comprehensible style. Aside from making dodgy bets, like covering most or all possible outcomes on roulette, or using the double-up feature in slots or video poker, I could play any game that took my fancy however I liked.

Since the bonus was automatically credited upon account creation, I was able to start playing immediately without any hassle – other than the annoying chat rep who pops up whenever one registers at a Playtech casino, trying to pressure a new customers into depositing immediately. Anyway, I played a mix of table games and slots at Vernons, eventually managing to multiply my starting total tenfold by the time I’d completed the required playthrough. Because the maximum cashout on the nonredeemable bonus was £100, I kept on playing until I’d brought my balance down to £120.

At this stage I took a hiatus from the site as I did not have £10 available for a minimum deposit to claim my winnings. About a month later, though, I was ready to do so and logged into my account… to find another £5 no deposit bonus already added. I hesitated for a while, wondering if I should have it removed rather than risk the funds I’d already won from the prior freebie, before concluding it was worth playing for a crack at an extra £100. I almost came to regret the decision when I dipped at one point to less than £40 while playing blackjack, but eventually recovered to finish at £225.

Now I could write a lot more about what happened afterwards (and actually have elsewhere) but, to cut a long story short, Vernons ultimately only paid me £110 (including my deposit) – and even that took twice as long as the advertised four days, despite me sending verification documents in advance. The worst part was the number of excuses customer support used to justify the decision to deny me the remaining winnings: each time I challenged one false claim, they’d try another. Finally the only semi-plausible reason left was cited i.e. promotions could not be combined, -- though the casino had voluntarily added the second bonus to my account.

I was contacted by Vernons.com by phone, they said I was a member of Vernons.co.uk and wanted to offer me an incentive to open a Vernons.com account of £20 deposit bonus. I signed up, but something didn't feel right so I made no deposit of my own funds. The following day I received another call offering me a 100% match on any deposit I made, plus a further £25 bonus. Sounded too good to be true, and indeed that's what it was!

Hidden in the terms and conditions is what I think is is not technically a scam but still it stinks! I would have to meet what they called 'wager conditions' before withdrawing any winnings, in practice for me to be able to withdraw any winnings gained using the £20 bonus, I would have to have placed FORTY bets of at least £20 each, that's a minimum of £800, and even then the maximum winnings I could receive off the bonus money was a maximum of £100.

I asked them to delete my account and never to ring me again...

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