Ag Awards

Vernons Casino - Account locked and money blocked without an explanation!

Complaint Info
Disputed casino Vernons Casino
Reason Verification issues
Amount € 4500
Inactive user
Posted on September 21, 2015

I open account few months ago at Vernons casino and won 4500 euro,after casino requested so many documents and make it all most Impossible mission,it was night mare,after I verified everything they ask me too, they keeping my account locked and freezing my money and Ignoring my phone calls and emails.
please help me to get my money here.

Posted on September 21, 2015

Dear @bigidearm,
Any update regarding your complaint? Thank you.

Inactive user
Posted on September 22, 2015

until this moment nothing at all.

Posted on September 25, 2015

The player's account is currently under review. We will respond once we have any updates on this case.

Kind Regards,


Inactive user
Posted on September 25, 2015

the account is under review for the past 4 months,this is not sound reasonable to me at all after I supply them with all of they request and trust me it was tons of it.

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