Review This Casino
Share your thoughts with other playersTop Reviews From Our Players
What I wanted to do was to step into an online casino that would show me a good time! Stumbling on Trada Casino was the first major choice of my choosing! There are a few reasons why I went here, it is a brand new casino to my point of view which means new match bonuses and rewards that can be taken care of nicely, there is even an Adventure Calendar at the moment that for each day there is a certain offer such as free spins for a deposit amount, usually there is two, one for a smaller deposit and a larger deposit for bigger the bonus/free spins!
To back things up with good news, there is a Trada casino representative that is available if there are problems, that is another reason why I signed up!
To simply put my plays, I did not quite win with my first $30.76 and my 100% match but I did come back here recently and deposited $20. I did not get lucky on Trada casino or made a first withdrawal, but I was surprised that I had 5 sets of 10 free spins on Immortal Romance and 10 free spins on Jurassic Park totaling altogether $14.56 in winnings. Lucky I was here to use them before they expired! Let's just say the fun lasted long enough on Trada casino!
What I regret is depositing $20 and not knowing there was an offer for 10 super spins on Wild Orient for a $30 deposit, man what a shame! Oh well, I will give Trada casino a 7 out of 10! Some things just did not work out, the Netent games being unavailable, the string of unlucky attempts but the free spins were just right! Hope I can have some more without any strings! :)
After chatting a conversation with live support, they replied the next day. Live chat however is not 24 hrs as it should be with most casinos. The biggest negative fact I can share is that Canadian's cannot play Netent games!! But why? Apparently Jack from Trada casino told me after sending Trada an email that "The issue with Netent is that they are not available to Canadians and that this is due to a business decision by Netent!".
This is quite a shocker because Netent has always been available to us.......it's usually IGT and other cool platforms (Aristocrat, Bally, etc.). I have an email to support this. But to really dig in to break my heart, today I just looked at the Adventure Calendar and it appears my favorite game NRVNA was in the spotlight for up to 100 Free spins for a certain deposit amount. What a shame I cannot take this up yet alone use Netent slots, that is just weird that the Netent games did not load accordingly! It kept loading and loading without an end to it!
Got some winnings (£70) from the welcome bonus (freespins) which is not bad at all.
Customer service has been really supportive. Quite surprise when my account was suddenly blocked during the play and when I contacted the staff he said he'd been trying to contact me as he wanted to let me know that I had exceeded my maximum cash out. I was a bit disappointed at the beginning but after reading the t&c, I could understand. It's impressive to me also actually because they stopped me before I went too far and got disappointed more. I remember it was Joe who tried to explain everything to me in a very nice approaching way. Well done!
I would have given 10 stars if the layout of the website (on mobile esp) is more attractive. I think it should be more colorful so it doesn't give kind of bored feeling.
Apart from that, it will be nice if you have the site where we can check our wagering progress (for those who have bonus on progress) so we don't need to "bother" the staff to ask how far are we from cashing out.
Pleasant design and wide choice of slots. The website works quickly, brakes nothing. Good choice of methods of the deposit.
Awful support of a casino. I came into online to learn a chat why I have no bonus on the deposit, the operator wrote one message and at once closed a chat. I wrote repeatedly but nobody answered me.
Very bad attitude towards players.
Wow think I just landed in Heaven Seriously :) Trada what can I say :
1. You have a focused marketing campaign.
2. Your Website and games are extremely smooth and stable.
3. Your Audited by E-Cogra.
4. Your Withdrawal Turn Around is reported to be very fast
5. Everything is easy to understand (terms and conditions etc)
6. 10k per week GDP is a very reasonable withdrawal cap.
7. Your Customer Service Shines and love that chat interface.
My First Experience was very cool indeed I was looked after all the way and guided into my first deposit with kid gloves your Casino Knows the meaning of professionalism I can't attest to your withdrawal time personally as yet but who
knows I may get too one day ;) .
Think I've found my new Chill Spot :)
9.9/10
Just one very very very very small thing In regards to the Limits for betting Neteller etc perhaps things could be reconsidered I see a lot of casino's are making a bench mark of 5 dollars maximum bet come on gambling world gamblers need at least a ten dollar bet to have a real go :) That said everything else about you.
Trada is Biscuits and Gravy ;) .
Quick verification process, good withdrawal times, cash back bonus is a good feature.
Nothing so far but they could look to show your wagering in the account rather than have to ask support staff.
Good VIP manager, good support, fast withdrawal's & nice bonuses
Nothing, best casino I ever play!
The only thing are the max winnings from free spins...
Overrall a very good experience - Good big selection of decent slots, returns are fair and no lag or drop outs.After signing up I had my id verified within 3 hours. I made a withdraw at around 10.30am and was processed around 3.30pm the same day - The withdraw option was to my visa and 30 hours later i had my winnings. I also liked the account option - its easy to see all deposits.
There is the option to cancel pending withdrawals but they are processed so quick that it is only matter of hours.. Its my pet hate when winnings are left in pending for days and so pleased this casino does not do that....
There is also the option to take timeout upto 6 weeks without the need of having to goto customer service or email
Needs a mobile app. Is no paypal option. The slow burner slots that lead on to big and better bonus rounds the more bonus rounds you get - are really slow burners at this casino and I spent a lot money getting no where with them but that might just of been one of thing to me..
What a great casino and support system. I have gambled all over online but I need to tell you I have found my online casino. Keep up the great work and thank you for being honest and for all your support. Tata to all the other casinos!!
They have a nice selection of games and a very friendly and well trained Customer service team which really cares about the players and don`t only give standard answers to queries. Payments are conducted quite swiftly and they are willing to discuss problems and improve their services when players make suggestions. And the cashback offer is excellent!
There could be some more slots such as jackpot slots or live casino games. Also they only hold a UK licence at the moment.
Limited but okay selection of slots nice first deposit bonus.
Tried 3 different devices and could not get the touch feature for any of the Netent games to work nor gain the control to stop the reels by clicking while playing on a desktop (again on the Netent slots). For me that's a real turnoff! :(
Hard to say, when you can not play on slots you would like to.
Some slots not working. For example Black Widow new slot.
I joined this casino a while back and received a no deposit bonus. But never made any winnings from it. I decided to make my first deposit of $20 and received 100% and 50 free spins on Twin Spin. The wagering attached was x25 the bonus amount, which amounted to $500. I started with Fisticuffs and placed bets of $0.40 and within 10 spins I won the 3 wild symbols on 1 line which means the whole reel turned wild horizontally. After the re-spin more wilds appear on reel 1 but not 5 and the winnings were more. I think I managed to win $90 with 1 spin. I tried to complete wagering on many other games because I could only play NetEnt games. I didn’t bother to try Pari-Play because I researched their RTP and they were 95% and below and I didn’t want to risk it. I managed to complete 90% of my wagering but in the end I lost it all. I never made it to withdraw, but I believe you will receive your money in a few hours.
They do from time to time offer nice bonuses and some no deposit free spins when they release new games which is nice.
I spoke to live support, they are quick, eager to help where they can and very friendly which is a huge plus.
But in the end this is another casino with a high rating and trusted certificate which I couldn’t use to my full extend. I feel this casino only have games from Netent, Microgaming and Pari-Play which is limited in my opinion for a casino with such a high rating. This means my choice of slots is limited because my country are not allowed to play Microgaming slots and I easily can get boring of NetEnt games.
The other thing I didn’t like was the Netent slots did not have quickspin feature option on any of their games. This was a huge issue for me as I like to certain slots on quickspin mode as I win a lot more this way. So I would rate this casino a 6/10.
I like the game providers and that was the main reason I started playing here. I am a hopper and like to switch regularly.
Simple questions about wager conditionds could not be answered by the extremely rude support team. So no reason for me to stay here.
Hi Samuel, Thank you for the feedback. If possible, could you provide more details on the chat you had with the support team? If you had a bad experience it is extremely important that we look into this for you. It is worth nothing that our Live Chat facility operates from 9am - 11pm (GMT) therefore if you played your registration spins outside these hours the support team would not have been available to help you until the morning. Thanks in advance! Rachel.
I have to make another review of this fantastic casino!
All the support members are doing a great job. You can not compare this to any other casino. Just the best support! (I'm registered in 40 casinos)
Also the fast payouts and the nice games make this really a nice place to play.
Again: 10 Stars!!!
I have really no idea what I can say... There is no WMS. That's all I can admit to negatives... Trada is just: FUN, FAST, FAIR !!!
What a lovely review :) Thanks so much for the feedback, it means a lot to us. Rachel.
I wrote a review on Trada Casino in Feb n have to do another one. There are not enough stars to recommend this casino highly enough.... n what makes this casino exceptional is the support staff n customer service of going above n beyond to help you out n trying to put a smile n laugh in your day no matter how busy they are they always will make time to have a chat, and help you out as much as they can, to Liam, Han, Jack, Greg, Nikki, James n Joe for your endless support n commitment to showing me that their are people out there willing to thank someone for their loyalty.
I have tried other casinos n some of the platforms n layouts are better but their support staff is where they are let down... n to the majority of people that's what counts, especially when you dealing with money.
For anyone looking for a new casino this one is it... Super fast withdrawals easy document process, great platform n range of games both desktop n mobile.Only thing I would like to see is the play n go games then all my wishes would be granted lol. Once again thanks to the awesome support staff, whoever is your manager must be awesome because you can't get a team as United unless your management is at the top of their game. Again thanks Trada for putting some light into my day!!!!
I like everything, they have a very good diversity of games, good customer service. Fair payouts.
Nothing at all I cannot fault this casino is one of the best.
Have to say this is one of the best casinos I have played at to date, super fast withdrawal time awesome, support staff who are more than willing to help you with the most trivial questions n willing to go above n beyond if something isn't working right.
Don't have a mobile app yet, but I'm sure that is on its way.
Best casino I played ! Very fast documents verification, very very fast cashout!
Deposit: 12.02.16 18:34. Sent documents for verification: 12.02.16 18:34 > Documents approved: 12.02.16. 19.01. Ordered withdrawal: 12.02.16 19.30 >received my money on skrill at 12.02.16. 20.01 !!!!
Only view game providers... but ok for me. Wish to see WMS in the future here :)
Very fast withdrawals to e-wallet, did not give run around with verification.
Very friendly live chat.
Games run smooth no lag, I like it very much.
Nothing to add here, no problems with any aspect of Trada casino.
Very fast payouts, excellent staff. I had a minor problem with documents but was resolved straight away and given a extra 30 spins for there mistake, I highly recommend this casino.
I joined on the Sunday, withdrew after getting though bonus and even with the minor problem with documents it was still all sorted Sunday night and the money was in my bank the following day.
If only every casino was like this.
Well done Trada.
Not the biggest choice of games but there's still a descent selection.
Very fast payouts and very nice staff. I highly recommend this site. Nothing else to say but thanks for all.
I would like to win everyday, but unfortunately, it is not possible. They should try to do something for me.
First of all, great new layout!! I love it very much, way better than the old one. Trada casino is a sister casino of a casino I don't remember the name of. I fully trust Trada because I never had any trouble with anything and the support is very friendly and helpful.
They have a 100% first deposit bonus which I expected from this kind of casino and they often offered me free spins no deposit required which is always makes me happy.
I have made several deposit here and of course I made also a few withdrawals so don't worry about always losing your money playing here because it didn't happened to me. As always I took their offer of 100% deposit bonus just to boost my balance and I also recommend this to you.
My withdrawal were processed as soon as my docs were sent, it could took them up to 2 days but it was not in my case, the next day after I sent the docs I got my money in my Skrill account and I find this fast compared with other casinos. It's not the fastest but it's not the slowest either.
One funny thing happened to me, I was looking for some answers and I went to live chat. As always they asked you how are you doing and whatnot, in the middle of the chat I forgot what I wanted to ask because we were distracted with non related casino things. She apologized and gave me 20 free spins, now that's what I call great service. Those kinda actions that keeps me coming back, they surely know how to run a business I give them that.
Anyway my final words regarding Trada: one of the best online casino you want to play at regardless what other people say I still like this casino and I will keep playing here, you can count on me Trada.
It's not really a dislike but they should have more games especially video slots because I think it's the most played type of game online and instant e-wallet withdrawal could be nice.
My compliments, the withdrawal I asked a few ours ago is already on my Skrill account.
So I have to say that they are really Fun, Fair and Fast, they do what they say.
I write this casino on mine list of trusted casino, thanks for the fun
This is a very nice casino to play, I made a deposit for the first time and they credited the free spins en the bonus directly. I played a lot of games and won on several games. So far so good. I asked for a withdrawal and loaded some documents (they need the front and backside of the drivers license in case you are going to play). My winnings were 520% and I asked for a withdrawal of 400% winnings.
So it was Fun, fair and I hope that they are fast.
I couldn`t see what my progress was, I could see the transaction history but that are a few hundred pages. So I didn`t know how much i have wagered.(%) 10, 20 or 30 times.
I signed up at Trada casino a couple of months ago. Somehow after signup I was a bit stressed and forgot, I wanted to try them out. Then – about 3 weeks later -I suddenly received an email from their support team: „just send in your docs to verify your account and you will receive 10 no deposit freespins on Jurassic park slot...“
What a flawless idea. Usually I always take care to get my docs to the accounting office when I signup at a new casino so everything is sorted well, if i win and request a withdrawal after depositing. I am not a big lover of bureaucratic issues – honestly – i really hate paper stuff. Then I receive an e-mail from a casino which offers me some sweets as pain relief. That idea was outstanding in my opinion and my further interest in this place was attracted.
So I forced myself to get those documents together, prepared an e-mail and sent it. Verification process took only 6:20 h (just looked up the correspondence). A huge boost of motivation just by offering some little sweets. By the way: imo this is the best kind of new player promotion to happen – for both sides. The player gets rewarded for verifying his account and there will be no obstacles when withdrawing. The casino – got the player identified –and since verification process is accomplished – there are no obstacles, holding the player back from depositing.. Not like the regular signup freebies – player opens account, receives freespins, bust – switch to another casino and deposits there, since he is already verified and can request a withdrawal without any documents-obstacles.
In my eyes that is extremely smart marketing.
Really quick after receiving the e-mail confirming that my account is verified I showed up to greedily grab my beloved freespins. ;-) I logged in and then i contacted support. The next surprise – when the chat opens and you are connected they do not only display the name of the person you are chatting to – they have added facepics. Imo this is an awesome idea to make things a bit more personal. They now how we look, since we send in our photo ids – so why not show the face of the girls and guys running our playground?
I got soon connected to a young lady who credited the freespins for me. However instead of rushing to the slot in a hassle i stuck to the chat since my interest was still growing and I started to ask questions. The casino is not located somewhere on a sunny island, but still on an island. It´s just not always sunny there, but sometimes. Ireland is a nice place. ;-) The better – so they have more time for brainstorming new good promo stuff inside the office when it is raining outside.
Well. After that highly interesting chat I rushed to that dinosaur Microgaming slot to spin a bit and it´s result was so tiny that it immediately busted . ;-)))
No matter, I thought it was not the right time. So I left and returned a few days later to do my first deposit. Which I managed – including the 100% match bonus – to bust to dust, of course. In other words: I just Thunderstruck my balance in record time. No risk, no fun.
During the next days i took the 50 Immortal romance spins related to the first deposit bonus.
Since I somehow had the feeling, that the rng of their games immediately got into a bad mood, as soon as I entered the casino – I decided to take a tiny break and start another try, a few days later. So the rng could cool down and show me it´s friendly face. ;-) (I know the principle of rng, randomness and probability – so I would never start whining and complaining about games or a casino when I am on a bad streak – millions have to lose so few can win extremely. Casinos are no central banks – printing money and pressing coins all day – they can only spread money people deposit there so many have to lose a bit).
Then – one night about 2 weeks ago – I was not feeling that well – I decided to take a little risk and play casino.
Since in August I read some terms I had in mind, that at Trada casino you get a 25% cashback on your deposits. Without any more bothering I just logged into my account and deposited.
Somehow I hit an evil losing streak and started to do the worst you can do, when gambling:
I deposited and deposited while playing – chasing losses. After I found my emergency brakes and stopped – I returned the next day, expecting a serious amount of cashback inside my account.
There was nothing. So I decided to contact livesupport. Whzen asking for cashback they told me that when depositing there has to be a code used to charge the cashback – also, that it will not be credited for losses but instantly while playing (usually it is 2 euro caschback for 70 wagered). I wrote that I made a mistake and so they credited me a bonus. Later they also credited me some withdrawable cashback money to give me some pain relief.
In my opinion that is more than just fair behavior. Actually it was the first time I experienced that kind of generosity from a casino.
Since then I started to play here more often. I had some freespins from promos, sometimes and managed to request several withdrawals.
Withdrawals are processed very fast – it usually takes less than one hour, after placing the request.
I can strongly recommend to try this casino out, since in my opinion they offer a very lucrative promotion with that cashback system, are very reliable and last but not least are operated in the spirit of fairness and partnership towards their players.
I am stuck there.
Lightening fast pay outs, in comparison to most other Casinos. Good customer service..polite and helpful staff. A fair selection of Slots and fast Servers. The RTP seems to be fair and overall very good .
Nothing to dislike!! Perhaps a more comprehensive Slot choice would be advantageous, but this certainly isnt an issue for me.
Well. Trada Casino failed, as they have not processed withdrawal to Skrill.
- Good Promotions (Cashback System)
- Great Customer Service
- Fast Banking
- Fast servers
I haven't experienced anything bad so far. Maybe there could be some more games, though there are a lot.
Very fast withdraw, good game, Netent, Microgaming etc... Very good service. Trust this casino.
Today I loggin to Trada and saw I have 30 free spins on Twin spin to use, so I played and won 3$.. After a while playing I turned it to 40$.. I contacted support and they were very friendly,explained everything to me, so I deposit 10$ and wagered amount from free spins winnings.
I requested withdraw, and everything went fast and smooth, money was in my Skrill account in couple hours. I need to say I am very satisfied with this casino and will play, again soon.