AskGamblers Quick Overview
Editor’s View
The Grand Ivy Casino has a luxury feel to it, offering players thousands of casino games. The games are located in the middle of the screen, while links from the header allow you to register or log in, change your language, check the latest promotions and VIP program and contact the casino.
- Different responsible gambling tools available
- Live chat is open 24/7
- The UKGC licence
- Few poker games
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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
The Grand Ivy Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About The Grand Ivy Casino
If you’re looking for online casinos with the UKGC Gambling Licence, you’ve just found one. Besides the prestigious licence that allows them to offer casino games in the UK, the casino also has the Malta Gaming Authority licence, making them available in different countries worldwide.
When registering, you have to provide your personal details as well as your phone number. Make sure to verify your account before you start playing. The Grand Ivy Casino is accessible on mobile, but before you jump in, we encourage you to read our detailed casino review.
- E-Wallets 12-24 hours
- Bank Transfers 7-12 days
- Card Payments 2-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at The Grand Ivy Casino
The Grand Ivy Casino offers a wide range of payment options, including credit and debit cards, Apple Pay and the selection of different e-wallets. The deposit and withdrawal options may depend on the country you’re registering from.
Once you register, and start the deposit process, you’ll be able to see the minimum limits, which can depend on the chosen payment method. The deposits are instant, but it may take the casino up to 48 hours to process them. The casino has the right to limit your daily deposits.
When you withdraw money from The Grand Ivy Casino, you won’t be charged any fees. Usually, the casino processes all withdrawals within 48 hours, after which you can expect to see the money in your account. The minimum withdrawal you can request is £20.00.
Games at The Grand Ivy Casino
When you join The Grand Ivy Casino, you won’t have to worry about the variety of games. They include table games (poker, baccarat, blackjack, craps), live casino, modern video slots, and popular progressive jackpot slots.
All games are organised in categories, making it easy for you to find whatever you need. You can even choose a different grid view or use the search bar in case you already have a game in mind.
Because demo play is unavailable, you can always try a slot for free at our website and read our slot reviews before you start playing for real money at the casino. The selection of games isn’t lacking at The Grand Ivy Casino, and some notable providers include Play’n GO, Red Tiger and Ezugi.
The Grand Ivy Casino’s Commitment to Responsible Gambling
Online casinos with the UKGC licence have a plethora of responsible gambling tools and The Grand Ivy Casino isn’t an exception.
Casino members can set daily, weekly or monthly deposit limits, and any increases can take effect only after 24 hours, preventing them from making rash decisions.
There are also tools such as a session limit that logs you out immediately after your set time expires and a reality check that makes tracking the time you spend in the lobby easier.
You can take a time-out lasting up to six weeks, whereas self-exclusion means you’ll be removed from the casino for six months unless you state otherwise. Even non-members can request self-exclusion at The Grand Ivy Casino, especially if they feel attracted to join. If you are a member, remember to withdraw the money from your account before you request self-exclusion.
Before you take any drastic measures, it’s best to take the self-assessment test to help you determine whether you have a gambling issue. The casino also offers links to useful organisations that can provide the assistance you need.
Customer Support at The Grand Ivy Casino
If you need any help from The Grand Ivy Casino representatives, you can contact them in several ways. Before you do, you should know that a Help Centre contains answers to commonly asked questions.
If you can’t find what you need there, the live chat icon is located in the bottom right corner of the screen. Open it, enter your name and email address, and you’re ready. The live chat works 24/7, and the agents are friendly.
There’s an option to write an email to a casino and a separate option to reset your password in case you forget it. To simplify account verification, the casino has indicated which documents you must send at the bottom of the contact page.
Complaints
Read the complaints other players have left for The Grand Ivy Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
I’ve enjoyed playing at Grand Ivy, with a wide variety of games to choose from. The site runs smoothly, and I feel confident using it since it’s licensed. The only issue is that the withdrawals take a bit longer than I’d like, but it’s still a solid option.
I’ve had a mix of wins and losses at Grand Ivy, but the platform has always been reliable. Being licensed makes me confident in using the site, and the games are fun. The withdrawal times could be improved, but it’s still worth recommending.
Grand Ivy Casino provides a good variety of games, and I had a fun experience. The site is smooth, but I’d like to see faster withdrawal times in the future.
I highly recommend Grand Ivy Casino for online gaming! They offer a wide variety of games, and I’ve had some decent luck playing. You can enjoy slots, table games, or live dealer options. The fact that it’s licensed provides peace of mind when making deposits and withdrawals, as long as your verification is successful.
The game selection is decent, offering a variety of options with smooth graphics and enjoyable gameplay. It’s clear some effort went into creating an engaging gaming experience, which can be entertaining when everything works as it should.
Withdrawals take longer than expected, with unclear explanations for delays. Customer support, while polite, can be slow and unhelpful at times. These issues can dampen the overall experience, making it less enjoyable than it could be.
Worst casino ever holding on to withdrawal since over a month now. Will request a document and wait 10 days to reply just to request another document. Unresponsive to emails. Live support are useless and will just tell you to wait.
It was a fun first time experience. Before I don't never game. Now played for a bit, and left.
The support was very friendly, explained if we didn't understand anything.
Games froze. Had problems with free bonus spins not showing up and have played multiple times now and games are really tight.
Cannot even win enough to play for a little while. Just takes money as fast as I can deposit. Not impressed with how tight the casino payouts are.
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Been using Grand Ivy for a while, and it’s mostly a good experience. The game selection is decent, and the casino feels secure. Withdrawals aren’t the fastest, but they do get processed, so no major issues.