AskGamblers Quick Overview
Editor’s View
The Grand Ivy Casino has a luxury feel to it, offering players thousands of casino games. The games are located in the middle of the screen, while links from the header allow you to register or log in, change your language, check the latest promotions and VIP program and contact the casino.
- Different responsible gambling tools available
- Live chat is open 24/7
- The UKGC licence
- Few poker games
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
The Grand Ivy Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About The Grand Ivy Casino
If you’re looking for online casinos with the UKGC Gambling Licence, you’ve just found one. Besides the prestigious licence that allows them to offer casino games in the UK, the casino also has the Malta Gaming Authority licence, making them available in different countries worldwide.
When registering, you have to provide your personal details as well as your phone number. Make sure to verify your account before you start playing. The Grand Ivy Casino is accessible on mobile, but before you jump in, we encourage you to read our detailed casino review.
- E-Wallets 12-24 hours
- Bank Transfers 7-12 days
- Card Payments 2-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at The Grand Ivy Casino
The Grand Ivy Casino offers a wide range of payment options, including credit and debit cards, Apple Pay and the selection of different e-wallets. The deposit and withdrawal options may depend on the country you’re registering from.
Once you register, and start the deposit process, you’ll be able to see the minimum limits, which can depend on the chosen payment method. The deposits are instant, but it may take the casino up to 48 hours to process them. The casino has the right to limit your daily deposits.
When you withdraw money from The Grand Ivy Casino, you won’t be charged any fees. Usually, the casino processes all withdrawals within 48 hours, after which you can expect to see the money in your account. The minimum withdrawal you can request is £20.00.
Games at The Grand Ivy Casino
When you join The Grand Ivy Casino, you won’t have to worry about the variety of games. They include table games (poker, baccarat, blackjack, craps), live casino, modern video slots, and popular progressive jackpot slots.
All games are organised in categories, making it easy for you to find whatever you need. You can even choose a different grid view or use the search bar in case you already have a game in mind.
Because demo play is unavailable, you can always try a slot for free at our website and read our slot reviews before you start playing for real money at the casino. The selection of games isn’t lacking at The Grand Ivy Casino, and some notable providers include Play’n GO, Red Tiger and Ezugi.
The Grand Ivy Casino’s Commitment to Responsible Gambling
Online casinos with the UKGC licence have a plethora of responsible gambling tools and The Grand Ivy Casino isn’t an exception.
Casino members can set daily, weekly or monthly deposit limits, and any increases can take effect only after 24 hours, preventing them from making rash decisions.
There are also tools such as a session limit that logs you out immediately after your set time expires and a reality check that makes tracking the time you spend in the lobby easier.
You can take a time-out lasting up to six weeks, whereas self-exclusion means you’ll be removed from the casino for six months unless you state otherwise. Even non-members can request self-exclusion at The Grand Ivy Casino, especially if they feel attracted to join. If you are a member, remember to withdraw the money from your account before you request self-exclusion.
Before you take any drastic measures, it’s best to take the self-assessment test to help you determine whether you have a gambling issue. The casino also offers links to useful organisations that can provide the assistance you need.
Customer Support at The Grand Ivy Casino
If you need any help from The Grand Ivy Casino representatives, you can contact them in several ways. Before you do, you should know that a Help Centre contains answers to commonly asked questions.
If you can’t find what you need there, the live chat icon is located in the bottom right corner of the screen. Open it, enter your name and email address, and you’re ready. The live chat works 24/7, and the agents are friendly.
There’s an option to write an email to a casino and a separate option to reset your password in case you forget it. To simplify account verification, the casino has indicated which documents you must send at the bottom of the contact page.
Complaints
Read the complaints other players have left for The Grand Ivy Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I don't know if it's the best online casino over there, but let me tell you I have fun with them! From the day I opened the account till now,I had not a single issue! I lost and I won aswell. They always payed my winnings,there were no issues. Honestly I was a bit afraid because some negative reviews,but I would recommend to anyone to give it a try!!
Well the withdrawal time could be shorter!!As the deposit it's instant they could do something about that. After all it's about your customers,Grand Ivy 😉
Took almost a month to get them to release winnings. Was told not to rely on winnings, told I had gambling issues etc when really my only issue was playing a game to win, then winning only to be under stress with the possibility of no payout. Threatened to report them to the gambling commission and within 2 hrs the money was in my account. I’d avoid this site completly.
I love this casino it always seems to pay out quite big and gonzo quest is really good at that, and the new games tend to pay out with bonuses and free spins. I normally find at the beginning of the month I tend to win more as well.
The waiting time for withdrawals it’s 48hours pending, wish it wasn’t this long especially at the moment as you can’t cancel your withdrawal.
The Grand Ivy casino has been delaying my withdrawal for nearly 3 weeks now. They keep telling me there is an issue with the payment processor. Their live chat staff tells me different things. I really need this money. All their staff does, is passing you from pillar to post.
There are plenty of selections, loads of games. I was lucky to win on plenty of fish game which in my opinion is giving the bonuses more often than other games.
I did manage to raise my credit to 40k pounds after I did deposit 5k, I did try to withdraw 35k from it and Grand Ivy is not accepting my withdraw and put the amount back in my user account.
Great selection of slots games from many of the key developers. Good 1st, 2nd and 3rd deposit bonuses though the free spins pays no more than 2.50GBP for 50 ir 100 spins. Customer services very responsive and 90% of times can resolve my queries immediately. Overall a good online casino compare to a few others that I have played on.
Hitting bonuses on soft play averages 300-400 spins on many of the slots. Two of the slots I have played on took over 1000 spins before hitting a bonus feature and the bonus pay was minimal. I do find that the bonuses to number of spins ratio on Grand Ivy is much lower than the other online casinos I have tried.
The best casino I have ever dealt with/ Wide range of games and support has always helped and are prompt. I have played on many good casinos that I have cashed out on. But for the last little while, this has been my exclusive casino and always will be. No need to go from casino to casino for different games anymore.
Honestly at this point I have absolutely zero complaints about this casino. I have not had a single issue with the site or customer service. and apparently my negative is too short so I'm just going to say how great it is again.
Hello Tony403, Thanks for your feedback. We are glad to read that you like our Casino. Its always comforting to see that all our big efforts as a company are having a positive impact in our customers. Thanks again. The Grand Ivy Team
Very good casino. A huge selection of games. Withdrawal was processed very quickly. Yes there’s a 48 hours hold and you. Can reverse it. After the hold, funds were quickly released and was on my credit card less than 2 days. I highly recommended this casino. Covfefe
Hi YALANGINGRAS, Thanks for your review! We appreciate your 9-green star-rate! We are happy to read you like our online casino. Regarding your comments about the 48-hour withdrawal wait, this is a common practice in our industry since the financial teams need to make the necessary checks before releasing any winnings. Don’t forget to check our home page search feature … Did you know we update our games every week?! Have a great day! The Grand Ivy Team
Many games that's only things what is positive.
If there is less then 1 star I can offer it for them.
I was playing here and being loyal to them deposit sometimes ... games they are stuck .... loyalty is like 0% that not exist .
Interesting only to get your money with good promotion.
Is my last time to play in this Casino
Hi MEDOU39, Thanks for sharing your review here with us. We are glad that you are enjoying our site and that you are happy with the wide selection of games that we have. Regarding our loyalty programme, we are happy to say that our customers are very satisfied with it. When you make a first deposit, you’ll be automatically credited with 500 FREE Loyalty Points. You can then earn 2 points every time you wager $/€/£10 (or currency equivalent). Please check our loyalty T&C page to read all our offers: https://www.grandivy.com/index.php?page=loyalty And don't hesitate to contact our 24/7 online chat team if you have any additional doubt. Kind regards, The Grand Ivy Casino
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Screenshot
good games but nothing else. I can say worst customer support, avoid they will stress you out every time they will tell you different excuses to delay your withdraw
Took almost a month to get them to release winnings. Was playing a game to win, then winning only to be under stress with the possibility of no payout. I’d avoid this site completely.