- More than 50 gaming providers
- Plenty of payment methods
- Live chat support
- High minimum withdrawal amount
- Slow withdrawals
- Customer Support
- Responsible Gambling
Bank Transfers: 0-48 hours
Cheques: Not offered
Card Payments: 0-24 hours
Pending Time: 0-24 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information about SupaCasi Casino
SupaCasi Casino is an online casino site that has been at AskGamblers for a while, and it's rated highly according to the SupaCasino player reviews.
For our expert casino review, we’ve checked the casinos' complaint history at AskGamblers. Various complaints have been accepted, but the great news is that we are confident the casino will deal with them promptly.
We noticed the casino had received Seals of Approval from other sites, and this information is stored at the foot of their casino.
We have reviewed the casino and included all the information below, so you can get facts before registering.
Payment Information and Options at SupaCasi Casino
The casino offers a variety of payment options, including the most popular methods, Skrill, Visa, and Neteller.
It’s also a casino that accepts crypto. You can choose from various cryptocurrencies, including Bitcoin, Ethereum, and Litecoin.
The minimum deposit required is €25. However, this ranges depending on the payment method you choose. The processor imposes maximum limits, and some of these are relatively low.
Most of the deposit methods support withdrawals. Unfortunately, the minimum withdrawal amount is €100, higher than the industry standard. There is a €7,000 monthly withdrawal limit, and the casino aims to process withdrawals within 72 hours.
When you create an account, the casino suggests verifying it by sending in your identification documents. This could also speed up the processing of your future withdrawals.
This is done by going to your account setting, then the document section, where you simply follow the instructions and upload the documents required. Once uploaded, your documents will be reviewed by our team. Once your documents have been verified, you will be notified.
Customer Support at SupaCasi Casino
Anytime you need help and assistance, you can contact the casino's customer service team. They have a live chat feature, open daily, Monday to Friday, between 09:00 - 01:00 CET. Customer service agents can help when you enter your name, email address and query.
You will be transferred to live chat agents who are professional and knowledgeable.
However, if you want further assistance, you can email the casino. You can write to them 24/7; they currently support English, German, Spanish, Norwegian, Finnish and Japanese.
The great news is that they have a good FAQ section. You can find answers to various questions and topics. It’s worth checking out this page before contacting support.
Games at SupaCasi Casino
The casino is home to many gaming providers, so you have plenty of casino games. You can enjoy the latest new slots online and progressive slots. If you enjoy table games, there are variations of Blackjack, Roulette, Poker and Video Poker.
You can also visit the live casino if you enjoy table games. These replicate the kind of games you would find in a land-based casino. You will be greeted by human croupiers and get the chance to interact with them and other real players.
When you visit the games lobby, you can choose from the various game categories to find games easier. There is a drop-down menu you can use to list the gaming providers so that you can select your favourites.
Other than that, there are no more filtering options. However, if you know what games you want, you can use the search engine.
Supa Casi Casino’s Commitment to Responsible Gambling
The casino commits to responsible gambling and minimises the effects of problem gambling. We have listed the tools you can use above, to help you start in control of your gambling.
You can visit their responsible gambling page at the foot of their casino to view a wealth of information, including player security, protection against gaming addiction, protection of minors and more.
If you’re unsure if you are displaying problematic behaviours, you can read a series of statements that could display problematic behaviours.
You can take a time-out, or if you need to self-exclude for longer, you can email the casino to process the request. It will last 24 hours. Then you will be contacted by the casino to be advised of the next stage of the self-exclusion process.
Recommended by experts
Do not expect them to honour your winnings. My account has been under review from 22.4.2023, disabling me to make withdrawals, not getting any proper response to my queries, and no response to complaint made via AskGamblers. You may get big winnings, but don’t expect to be able to withdraw them. I never thought this kind of scam would be possible. I can see the balance of 7400€ on my account, but not able to withdraw any of it, as ”the relevant department is conducting a review of my account”. More than 5 weeks? Obviously they have no interest in paying me the winnings, but how can it be?
So be aware and expect nothing but grievance and total ghosting.
As I already had received several withdrawals from them, a breach in terms and conditions can’t be a reason, just unwillingness to pay.
The best casino with all easy methods to make deposit and withdrawal.
Have the best games ever. Too much games one changes plus to win I think it s the best possible casino online were I found until now have the best promotion, I love this casino.
Supacasi is really fun. The games are all good and the bonuses’ descriptions are easy to read. It’s been a pleasant experience overall and it just has the features that you would want and need in any online casino, decent casino games along with top tier providers plus it's mobile friendly. Plus they do have safe and secure payment options so that is a plus.
Too bad that there is no loyalty bonus. I would have enjoyed being a high roller if there is that kind of incentive. Instead, I’m playing safe by low-balling some promotions.
500 maximum withdrawal is a joke.
They won't close my Account, they only offer a self exclusion for 3 months. joke and untrustworthy casinoc
SupaCasi has a lot of slots, live casino games, and sports. Virtual games also entertain me from time to time. I also appreciate that there are plenty of bonuses to choose from.
I appreciate the variety of bonuses but each one is mediocre at best. I don’t feel particularly thrilled when using any of them. The games are also not that interesting to play.
When I asked support questions, I was able to get a polite and easy-to-understand answer. Compared to other casinos, I feel that they give me bonuses that don't require deposits more often. I would like you to continue to focus on campaigns, etc.
Supacasi Casino is good I like play there. They have many games from a lot of providors. They have few methods payments and side is nice. They have great bonuses. I
One thing is what I don't like there. It's customer support. If i have problem and I need quickly help then I never connect with someone. It's just it.
I like everything in this casino page, the games, the metods of pay and deposit, the estetic of the page it's so relaxing, I really enjoy the time I play
The minimun whitdrawal are 100 and this is complicated for who plays low bet, but it's not the end of the world, maybe i have the chance later for win
The best casino with all easy methods to make deposit and withdrawal . Have the best games ever.too much games one changes plus to win I think it s the best possible casino online wene I found until now have the best promotion I love this casino
As a new player in the casino, I can't say too much, but so far the only downside is too long waiting time for a chat with a chat consultant. On the plus side, there is a large selection of games, and a lot of suppliers, they are my favorite games, so I'm not complaining. Unfortunately, I did not receive a no-deposit bonus for registration, but that's how it is. in any case, I recommend checking the casino.
SupaCasi Casino Complaints
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avg complaint life