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Spin Madness Casino is closed, please try these instead:

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Spin Madness Casino

Player Rating 4 reviews
1/10
4 reviews
Complaint Response 1 complaints
2 days avg. 1 complaints
What we like
  • Payments within 24h once process
  • Multiple payment options
  • Live chat is available 24/7
  • Mobile friendly design
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Spin Madness Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.spinmadness.com/
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French
Casino Type
Instant Play, Mobile

Spin Madness Casino is an online casino where members will be able to enjoy a whole platform of games that include video slots, table games, they have a live casino and also some virtual sports. The casino also entertains their players with a range of software providers that include Betsoft, iSoftBet, Playson and Wazdan. The site is available in English and French and can be enjoyed instantly through a web browser or on the go. Spin Madness Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Belgium, Curacao, Denmark, Hungary, Israel, The Netherlands. Romania, Serbia and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players can open the casino lobby where they will enjoy instant access to a collection of video slots from providers like we mentioned above. The lobby is user-friendly which means it is easy to use and players can also sort the games into alphabetical order. As well as that there is a search engine so either way players will be able to quickly find their favourite games. Titles here include the Tiger’s Claw Slot, Boomanji Slot, Fruit Zen Slot and House of Fun Slot

As well as slots, there are some table games here too which are perfect for players who prefer more traditional games. These include variations such as blackjack, roulette and poker. 

Live Casino

Players can also try some live casino games where each game is hosted by a real live croupier which can be both male and female. These games can often add more excitement into each session and give a more live experience. They are open round the clock and include games like Live Baccarat and Live Roulette.

Mobile Gaming

The casino can be reached from most devices now too and these can include smartphones and tablets. Players will not need to download an app, all they have to do is load the casino through a compatible mobile browser. They will still have access to lots of games just like the web version. 

 Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino should they need further assistance. 

Security and Fairness

The casino takes security seriously and protects its members at all costs. They use encryption methods and firewalls to ensure all kinds of data and financial information is encrypted before being transmitted over the servers. 

Games are also monitored for fairness. They use a random number generator to ensure that games are producing random results which cannot be manipulated. 

StallCation

Complaints

Read the complaints other players have left for Spin Madness Casino. Learn more about complaints.

Show all complaints
Delayed payment since end of October and delayed documents validation
Hi first thanks for helping , I registered on this casino this summer july as I remember , at the beginning all was great I won with my first deposit , i had quickly send all documents then no problem my account was verified and I received my withdrawals , after anothers deposits and withdrawals no problem . But on october the 28th with my deposit of 100 e I won a nice amount on a slot and after a big wagger ( I played with bonus deposit ) I managed to reach it and so my amount was on cash . According terms and conditions we can withdrawal until 5000e each transaction so i put two withdrawals. Then I received an email from support and documentation team that my withdrawals are both canceled because they want some additionals documents notarized . I understand that this is in their terms and conditions that they may ask another’s documents . So I send them like they asked me proof of adress notarized and bank statement notarized and even a copy of my passport notarized (documents are not free) after one week they finally validated them and then they asked me source of incoms and more precisely my three last bank statement which shoes transactions and justify the amount of my deposits on their casinos . This is very sensible and confidential document but I send to them on the date of. The 3 November , so the same day they asked me , and now at this day they are told me that they haven’t verify and validate them again ,after all i did to proove my good faith and without any reasons to doubt. They still refused to confirm that my account is verified so by the way they always cancelled my withdrawals and send refunds to my account and the process of verification returns to the beggining each time . On their terms and conditions they have to verified documents in maximum 5 open days after they received them , in my case they asked documents one after the others on several times but the last document which isn’t verified yet is my source of incoming and they received them since the 3 novembre so this is more than 5 opens days . By the way they received my proof of adress notarized on November the 11th and she is validated so I don’t understand each time I asked them on chat or by email they said that they will noticed me when all my documents will be checked and verified , I feel very stressed about the situation and mentally tired because I don’t understand why suddenly things changed . All I am asking for is to have my win I deposed more than 10.800 e and always paid my due and played on fair game . Please can you help me I send you all attachments and emails proving that my account was verified and that I did all my best to cooperate with them untill today , but every days they tell me differents things and gave me different delays i can stand anymore , i sawre , i feel so stressed about the situation , on my side i was clear and fair i was and i am a very faithful costumer. Please help me
staus Resolved
€10000

Complaint Statistics

Resolved 1
Avg. Amount $ 11,974
Avg. Complaint Duration 2 days
Avg. Response Time 2 days

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Top reviews from our players

Another scam casino from the same management like Spinmillion. Stay far away or else you will get your winnings confiscated. Slot selection is below average. Wager requirements of bonus is high. Should be blacklisted for unethical business practices. No responsible gambling tools. Support encourages you to continue playing when trying to close down the account.

Withdrawal limit is 350 Euros. That tells everything. According terms withdrawals are processed within 48 hours. Reality is 2 weeks plus if at all. Support is using translators and is unable to help in any way. Just avoid this casino.

Only thing to like is fast custemor service, and since you need them every time you go on site its good they are fast.
Ok amouth of games, but many doesn't work.

Never once experienced freespin to work. Always need help to move to another game, and they move to games with low votality.
Also bet on freespin are to low, with a way to high wagering. Service askes you to refresh Page to pull it, that doesnt work ether. Have not one good experienced with site.
Many other perfect Sites to choose before this one.

The game on the casino and I think its the only good thing on this website. I'm really not happy of my experience and I think you should reconsidered it before register.

imagine when your happy and you win money, you withdraw and then boom, big problem. First, they asked for document ( i provide them), I received an email saying the document are good and my account is validate. After 4 open days, I wrote to the customer service let them know I don't have news about my withdraw and then they ask me to take the same document I sent ( Driver license + Utility bill) and do a selfie with them. I do it and then they say its blurred... ( how can he not be?? the focus on the camera go on you or on the document.) Each time I send it they refused it. I have my driver license ( my picture is on it ) and I take a picture with it and they still don't accept it. REALLY REALLY REALLY hard just to send the document imagine for the withdraw..... I'll pray god it will not take a month just for document to be approved AGAIN.

There are several reasons why one should avoid this casino. There are no possibilities to self exclude yourself or set limits without contacting the customer support. I wrote an email to self exclude myself, but didn´t get a response. After a week I contacted support using chat and asked for a self exclusion. I was asked for a reason and stated gambling addiction - instead of closing the account (which he wasn´t able to - as this must be dealt with by the account supervisor - or something like that) the operator asked if I would rather set some limits on the account. I asked him please just close my account, but he kept going on about how I could play further with some limits set. I got the lowest limit for deposits and was told that the account supervisor should be informed about my wish to close my account. However next day, the VIP-manager sends me an email informing me of a bonus of 1000 NOK being given to my account. I managed to play through these wagering requirements and ended up with the max amount allowed to withdraw (10x the initial bonus) and requested the withdraw. The casino states: "Clean bonuses for the smart player -
We’re looking to enhance your casino gameplay with some bonuses that don’t tie you down. Play longer and better with bonuses and free spins on all of today’s most popular titles, without the expense of unreasonable requirements and conditions." However I didn´t read that after requesting a withdrawal you can not start a new bonus, so everything except for 1000 nok was deleted from my account as I had used some loyalty points after requesting the withdrawal.

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