Spin Away Casino

The daily bonus wheel is okay, I guess. Other than that, the only good thing I can say is that sometimes the withdrawals are fairly quick, maybe 2 hours. I have also waited 24+ hours a couple of times.

This casino has gone downhill.

Game selection is a 6.5/10. Bonuses are rare, with high minimum deposits ($50+).
Customer Support is Terrible. Wait times are long and the agents are unhelpful/hard to understand. You can’t remove your own credit cards. What used to take a couple of minutes now takes 24 hours because the front-line staff no longer has the authority to help. Also, every so often, it won't let me log in because it says I'm in Ontario, Canada, or the USA.... I live in Alberta, Canada.

What truly stands out in this casino is the excellent service. The staff are always professional, friendly, and attentive, making sure that every guest feels welcome. They are quick to assist, whether it’s explaining a game or providing a recommendation. Their warm hospitality makes the whole experience even more enjoyable.

Fast verification, but more importantly it was extremely fast processing of my withdrawals once I was verified. 1-2 hours each for 1000 dollars and 3400 dollars. money in my account the next morning.

Problems on live roulette. My bets kept not getting approved. Might have been a general issue with 3rd party provider as I only tried 4-5 times. Otherwise no issues.

There's a good selection of games. It's a completely adequate online casino. You'll never feel valued and valuable bonuses/rakeback/gift credits simply just do not exist. It is completely mediocre but passable.

They've lost my deposit of $150 due to a service disruption - fine, that happens. I have yet to receive the funds (6 days and counting). After a few follow ups, I'm told that it will now be another 10 business days. Sure, its not their fault, but given the extreme lack of bonuses/player rakeback, I would have hoped for a bit more transparency and urgency to make things right. Just automated responses or borderline curt responses to inquiries.

Constant location checks pop up that interrupts bonuses and sometimes forces you to reload as it freezes.

You'll never feel like you matter. Support treats $20k depositors no different than $200 depositors - completely at arms length. No VIP, no VIP support, no value or care given to your money. There are better sites.

Not much to say is good. It used to be a good casino and then something happened and it went shady

When I log on to the casino, the game selection goes from 2240 games down to 464. I won free spins on a $5 bet on a game called Wild Catch. It froze just before my free spins started. I refreshed the page and logged back in only to find out that I cant find the game! And my entire betting history is gone. If i log out, and search for games, all my favorite games are there including Wild Catch but when I log in, there is only 464 games to chose from. Shady stuff happening here

Spin Away Casino Excellent casino very good panel of games sports bets have very good odds with a higher percentage compared to other large casinos and
good chat quality!

A great casino with a lot of different bonuses and promotions. I really like the design of the site and the variety of slots. Payouts are fast and safe, I recommend this casino to everyone!

So I'm not usually one to go completely out of my way to write a review but this casino earned it.
So I had deposited here perhaps 1 time previous to receiving a 5 free spins no deposit bonus from them. Didn't win much, less than $2 on the spins. Well, the nice part of a small win was low wagering to get through which I managed to do. I then happened to get lucky and won 1700 on Rise of Olympus. I decided to try to cash out, wasn't verified yet. Well the entire process was one the most quick and painless I've ever had. I thought after the verification that the other shoe would drop and I'd find out I could only cash out something like 100 maybe but nope, all 1700 sent via really in a matter of minutes. Top notch service, very trustworthy.

Support isn't available 24 hours. Also not having locking withdrawal is something I would really love to see them fix. Those 2 things and maybe a few more providers and that would be all to improve.

There is lots of games from different providers, layout of the site looks good, support I have contacted but still waiting for reply hopefully soon. I did not had chance to play here yet, hopefully soon.

I have registered here few weeks ago and made deposit, but my account was never credited, still trying to reach support to help me with this issue, that is all I can say for now because I never had chance to play here and try withdrawals.

The main points are:
-> Great game selection
-> Really fast verification (within 12 hours; one document didn't meet the requirements, the chat support "Carl" was amazing he told me exactly what they need and waited in the chat while re-uploading it and approved it right away)
-> Fast payouts
-> Really great response time
-> Very friendly service (one of the best I've ever had!)

There is only one point: The "Responsible Gaming Section" needs an update - it would be great if you can set deposit limits on your own without contacting the support.