Page 3 – Player Reviews for Slotty Vegas Casino
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Beautiful design, good bonuses, lots of games.
But they don't seem serious to me.
I only gave 3 stars, if it will move quickly with withdrawals, I will increase the rating.
Miss Sarah, she told me that I have to wait 5 days for my first withdrawal to be processed. This is not written in terms and conditions. The reason they seem to need 5 days is that "Gamplay check." 5 days for gameplay check, when other casinos make instant withdrawals. 5 days in 2020.
Really good casino alot of slot games From all providers. I like the deposit bonus you have best casino overall. The welcome bonus is so so niceeeee.
Cashout .. my withdraw is pending on 6 days now ?? What is going on? That is a Big problem other casino withdraw your money in 1 hour max. This is the first problem I had on this site, and the livechat cant help me I see?
Support team is good. Quality of site is not bad, but they need to change the header and navigation menu. Account verification is not bad, but can be better for sure.
They always delay withdrawl to a Ewallets for 48+ hours without explanation. A lot of slot providers didn't work and they can't fix it for 6+ month, always answered "We are working on it|". Not sure what to add to this. If you want to wait 48+ hours to get your withdrawal and have 5+ providers didn't work - this is your choose. PS. For 1 year of playing - I never receive some good bonuses to my account (50% bonus to dep with x36 wagger - it's not a bonus, it's a fraud).
Merry Xmas to all of you guys! And good luck.
Hello Pibas, Thank you for the review. Would be great if you could give us a bit more details in order to improve our product - please send them directly to [email protected] and we will pick them up. I would like to know more about the providers you say are not working but you are getting the same answer that "we are working on it" since I have no info about non-working providers. December was full of bonus codes open for all on our Headquarters page so as mentioned before, please be as specific as possible when you write to disputes so that I can understand what we can do to improve. Happy holidays and wishing you the best to you and your loved ones Ion - Casino Manager
Great selection of games. Would love to see some Thunderkick but it's not a biggie, they have a lot of other providers I can choose from. It seems like every month something new is happening, something is added, something is fixed. It just feels like a site that listen to their players and change things accordingly.
No Thunderkick. Also, sometimes I have problems navigating their mobile site but I've seen signs of improvements in the last 6 months so I hope I will have even a better mobile experience soon.
- Absolutely brilliant welcome bonuses, the last one offering 200% + 50 bonus spins on Book of dead. Not many casinos can match this.
- Huge selection of games, including one of my all time favourites Jammin jars (This one seems to not be working at the moment!).
- Tournaments with big prizes up for grabs.
- Nice interface and easy to navigate around the site.
- Verification can be a bit of a pain, but live chat make the process a lot easier.
- Withdrawals require you to wager them at least twice before cashing out, which can be problematic for those wanting to play with a small amount.
Good selection of games available, with a slick enough platform that is quick to load and stable during play. Plenty of payment options available but in some cases require 3-4 steps to make a deposit.
Customer service... it's patently unfriendly and comes across that way from the very first message from the agent when you connect to the chat... my most recent chat with them was to ask why account verification was taking so long and they responded to say they received my documents and it would be verified in due course, then the agent immediately ended the chat before I even had a chance to respond. Don't like that you are not permitted to even make a withdrawal request until your account is verified... most casinos will allow you to make a withdrawal request then email you if they need documents... the way I see it, they were not going to verify my account until I had nothing left to withdraw, which is what happened... I won't play there anymore, but mainly due to the poor customer service... plenty of other casino's are more appreciative of their customers and make them feel that way.
Hi there, Sorry to hear your experience has been less than satisfactory. Would you be able to forward me your email address so I can investigate it further please? Thanks, Karl Head of Casino
Lot of different slots to play, registration progress is easy and fast aswell the verification progress is fast. Nice website layout, everything is easy to find in the menu and also slots are easy to find with the filter option.
* Its a big fail that the supercharged/cashback system cant be trusted
* In 8 years never played at a casino that has so many crashes/errors/bugs when playing on mobile device
* Responding time at live chat is just waaaay too long (about 6 or 8 minutes between replies).
*Pending time for trustly withdrawals are 24 hours and cant be flushed manually!
* Never goodwill spins or cash bonus in the chat, even after a horrible losing session full of crashes and errors 'there is nothing available for your account'
Hi Vandenoever, Sorry to hear your experience with us wasn't satisfactory. Would you please provide me with your email address so I can look into this? Thank you, Karl Head of Casino
I like the numbers of games and they have a really great support if u need anything. I like it that when u press the withdraw button u can't stop it and the money will not be able to get lost because of waiting and trying to play again until u have nothing to withdraw.
When I played the first time on this casino the mobile version didn’t really word and I had really big problems to get a game started. But since the last iOS update it makes really fun to play on my smartphone and everything works great :) I can only recommend this casino to everybody who likes a fair friendly and good looking casino.
Great casino, one of the few that allows many big providers for Czechia players, which I really appreciate. They have everything that modern casino online should have. 24/7 live chat, Fast withdrawals, really big number of providers and good looking UI.
Sometimes I miss more bonuses. I would really appreciate seeing more, such as free spins or match bonuses rather than tournaments. All there was over the past few years was 1 welcome bonus and few La Carte which appears only occasionally. Good deposit bonuses are usually what tempts me to deposit, so It would be cool to have some bonus offers more frequently.
Hello, Thank you for the review. We're always trying to stay ahead of the competition and our design and user experience team is always on their A-game. Our game providers portfolio will improve even more in 2020 so that we can offer our players the best gaming experience online. Starting with the 21st of October we will be running our Halloween in-house promotion with 2 dedicated Tournaments and a Deposit Bonus match so feel free to take advantage of the offer. We've also recently launched our new Tournament module based on win multiplier in order to give all our players the same chances to win the big prizes, regardless of being a casual player or a more experienced one. Last, don't forget to play our weekly Supercharge games, which will give you a daily cashback or a daily insurance depending on how lucky you have been the previous day. Simply play those games and you will always have something in your account, ready to be claimed, the next day. PS : It's cash with 0x wager. Wishing you best of luck Ion - Casino Manager
I have couple questions when I played in this casino in my first time. This casino have good chat and they answer me when I need help. i like the slots of this casino. They have many slot games that i can play in my extra time. i have not tried the mobile casino somebody told me about it
The casino have many slot games to play but only few table games. This casino only have ten table games that i can play. Please add more blackjack games. i also like live games sometimes, but this casino does not have any.
Hello, Thank you for the review. Table games are not our main focus but we understand there are players looking for these type of games therefore we will add more tables in the future. We will try to add 1 new table a month. You can check the new Sonya Blackjack table from Yggdrasil, already available on the site. Have a great day Ion - Casino Manager
Lots of games to play. Registration is easy and the transactions for deposit and withdrawals are fast. It is one of the best casinos I ever played and I’m lucky to win some bonuses from different slots I played in this site.
This is a good site to play so far but I’m having troubles using this casino on my phone. It’s not mobile-friendly which is why i only use it on PC. I hope they can fix it.
Hello, Thank you for the review. I do agree with your statement and we are working to improve the mobile/tablet experience in the following weeks. By the end of October our site will be fully responsive on all devices and adaptable to all screen resolutions. Have a great day, Ion - Casino Manager
Bonus up till 4th deposit! That's cool. Wagering also looks not that absurd. Haven't played here a lot (just 4 days). Haven't spoken with live chat, haven't withdrawn. But all the basics looks good. All necessary game providers. Maybe I'm judging this prematurely, but I'm satisfied. They have Russian language! Haha, thanks. ;d
Layout/design is a bit not mobile friendly. Maybe it's just me and my visual preferences. But I prefer to play this casino only on PC. When I open it on mobile, it feels to mashed up.
Hi Olegsavchuk, Thanks for your feedback, we've taken it on board and will be going through our mobile UX to see what improvements we can make. If you have any specific suggestions, grab me on private message and Ill happy to take your feedback on board. Cheers, Karl Head of Casino
I remember I registered a few years back at this casino and I think they only had Netent and Microgaming at the time. Also, the super charge wins worked different as it does from today. Basically, almost every game had super charge wins attached to it and whether you win or lose you could claim the cash the next day. It came with x1 wagering until super charged win became wager free. However today super charge wins are only on a few limited selected slots and based on your losses on those specific slots. Way before you got super charge wins which was a percentage of every win you had.
The owner of this casino is Maxent Ltd and it has both Malta and UK license. Which means you know you are safe here. They are part of the same group as Betat casino, I am sure everyone will remember that brand. Established in 2014 means they have been for around 5 years which means they are doing pretty good.
I claimed the welcome offer then but with only Netent available at the time I could not compete wagering. Over the pass few years I received some offers from them, but never bothered until a few weeks ago when I claimed a free spin offer in Rise of Merlin. I made $30 deposit and 30 minutes later my balance was up by $110. I played a bit more and tried some new games like Jammin Jars, Sweet Bonanza etc.
In the end I eventually decided to withdraw $90 and contacted live chat. I double checked that I am verified, and they confirmed. I remember I made a withdrawal 2 years back and it took 24 hours, to my surprise this withdrawal took 3 hours to be processed.
I must admit things have really changed at Slotty vegas from fast withdrawals to a huge game collection and 24 hour live chat if I am not mistaken. I am going to be playing often here going forward.
Hi Fiekie247, Thanks for your feedback, we really appreciate it. Indeed, Supercharged wins work differently to how they did back then. We have limited the amount of games to 10 different ones each week, however we added a Minimum Cashback Guarantee to the system. This means that if your amount of Supercharged generated in the previous 24 hours isnt at least 10% of any losses made playing Supercharged games, then the Supercharged balance will automatically increase to a 10% cashback of the losses playing the Supercharged games. We found this strikes a better balance, as previously it was only winners who were getting rewarded by the system, where as players who had a poor experience wouldn't see as much benefit. This changed that quite a bit from what we can see. We've also added another 30 game providers or so which is a huge increase over our previous portfolio. Do check out the tournaments too as there's big cash prizes running on weekly races as collaborations with Play n Go, Netent, Red Tiger, Pragmatic and MG. Tournaments are currently wagering, but soon will be also based on win multiplier accumulators, single win multiplier, and RTP too - so there's always good opportunities to find yourself in line for a real cash prize just for playing these headlining games even at low bet sizes(which levels the playing field). As for payments - the payments team are actively working on dropping processing times to keep them as short as possible, while also adding another 30 or so payment providers to the mix. We've got other big improvements planned for very soon, like a Marketplace and personalized jackpots so there's more good stuff coming.. Thanks again for your feedback! Cheers, Karl Head of Casino
Great modern website and selection of games, super fast verification (can take up to 24 hours, they did it in half of that time), and friendly support!
Hi am very pleased with is casino. I wanted to verify my account, but do not have a passport nor a driving licence. Went to live help, who were very helpful, to ask if they would except my birth certificate for my ID. I sent in bills and such for my address, and front and back of my debit card previously, but was worried they would not allow my verification. Anyway, sent in picture of myself holding my birth certificate, obviously it took longer than normal to verify myself, but I have nothing but good things to say about the support I received. Everything was verified, and I'm very happy Mrs Yvonne Walton
Have not got my favourite game rainbow riches,but that's no big deal
Hello, Thank you for the review. I am very happy to see you had a great experience at our Casino, we always strive to offer our players the best time when they are enjoying our product. Indeed, our CS team have won multiple awards for the quality of their work and we can see that from the overwhelming positive feedback from all our players. Regarding "Rainbow Riches", we do offer this game from Barcrest https://slottyvegas.com/en/game/rainbow-riches-leprechauns-gold I couldn't find any other "Rainbow Riches" game from other providers, if it's a different game, please let me know and I will try to see if we can get it via one of our games providers. Have a beautiful day Ion - Casino Manager
Very fast withdrawals, lots of games, fast verification, bonus rules very clea
I manage wagering 1400 pounds in 4 hours.
Hello, Thank you for the review. Indeed, our verification/payments team are reaching for new standards of quality every single day and we can see that from the payout times that dropped to just a few hours per payout. Good luck and have fun on the games :) Ion - Casino Manager
Fantastic Casino. Great selection of games, Decent promotions and the fastest payments I have even seen (even over the weekend) None of that pending for 3 days rubbish... 4 hours and paid within 2 days. Shame they don't have thunderkick games. But other that that fantastic
Hello, Thank you for the review. Thunderkick is currently disabled due to some technical issues between us and the provider. Once we fix these issues, we'll re-enable Thunderkick. Good luck and have fun :) Ion - Casino Manager
A few years ago, I was unable to register at Slotty Vegas Casino due to country restrictions, but recently, I was looking for a new place to play - not just any new place, but a reputable one - then I saw Slotty Vegas whilst browsing and searching, so I gave it another try. What do you know? My registration was accepted and I found that new place too - well, Slotty Vegas isn't really a new place or a new casino, but that doesn't matter to me at all.
Unfortunately, I found navigation around the website confusing and annoying at first! Why? On the Home Page, I couldn't find what I was looking for - my profile to update my details. There was only Deposit and Withdraw links in My Account section, nothing else, and so I searched through several other pages without success. I was getting annoyed by then, until I saw a small sidebar beside the Deposit button, with several tiny icons for the various other links. Gees! No other casino that I know of uses this method!
There is one more thing that annoyed me quite a bit - the faded, almost impossible to read fonts of the game providers! I had to bring my eyes a few inches to my laptop screen to see what those tiny icons were showing! Sheesh! Not only that, I really do not like the overall faded appearance of all the fonts on the website, similar to a few other casino websites too. I cannot imagine myself trying to view the homepage on a mobile phone - it would certainly strain my eyes!
Games selection is very good - there are many providers to choose from, including my favourites NetEnt, Microgaming and Play'nGo - but disappointingly, my favourite Microgaming game, Supe It Up, was missing! Argh! That made a big difference to me, because I was left with only NetEnt and Play'nGo games to play. I couldn't be bothered with games from the other providers, simply because they don't meet my needs with their damn low paytables and payouts.
Again, unlike at most other casinos, checking for my bonuses, unfinished bonus wagering, money balance, or whatever else, was not to my liking at all, simply because it wasn't as convenient or direct! I am so used to one-clicking to get whatever info I needed, which I couldn't do at Slotty Vegas, so there wasn't anything that I really like at Slotty!
In short, I made a $30 deposit, got the 100% welcome bonus, but lost it all playing on just one NetEnt game - Turn Your Fortune. As it turned out, it wiped clean my small fortune instead, sheesh. Anyway, so sorry Slotty Vegas, with your faded fonts, confusing navigation and indirect inconveniences, I don't think I will be playing at your casino that regularly! Nevertheless, I do know that Slotty Vegas is a good casino to play at - it's just that the seats doesn't suit my butts that well, hahaha.
Thank you for the review, Will tackle a few things you have raised 1. We are improving our navigation and our site overall. The site has been completely redesigned and we are working on having better flows with the help of feedbacks just like yours. I am taking in consideration and putting it as a project for the following weeks. Keep an eye out for the updates in March :) 2. The games providers filter I've seen it on my laptop from home and there is a bit of difference from the work laptop as in, indeed, it looks a bit faded. Like (1), I appreciate your feedback and we will improve our thumbnails in the following weeks. 3. Supe it up was indeed missing from our games portfolio. We are in the process of compiling a list of all missing games and adding them one by one in the following months. It's a tedious process since we have over 2,000 games but we're getting there. For now, I've added your favorite game myself, feel free to give it a few spins https://slottyvegas.com/en/game/supe-it-up 4. Checking for bonuses - Like (1), we are improving our flow and this is actually one of the projects already on staging which is being tested this week. If you would have tried the site after the 20th of February, you would have seen a different flow in bonuses and achievements. Again, thank you very much for your feedback, it's the best way to improve our product and be aware that everything was taken in consideration and will be improved step by step. Hope you have a beautiful day Ion - Casino Manager
This has to be one of the better Casinos I have experienced in recent years. The welcome offer is split into 4 different deposit bonuses which are fantastic and I managed to cash out a profit on all 4 deposit offers, totalling £1800. Verification process took less than 24 hours and when I did speak to staff about an issue regarding payment, the issue was resolved very quickly and in a friendly manner. There's a strong range of slot variety, better than most casinos. The idea of supercharged wins is new to me but is a nice added touch from the casino. I hope they will continue to provide casino offers past the welcome pack offers as I would love to continue to play here. Thank you Slottyvegas!
Thank you for the review, I'm very happy to hear that you had a great experience on our Casino, I wish that all you future experiences will be the same :) Supercharge is indeed a unique concept that rewards all players, regardless of their Casino experience, so either you win one day or lose another, your Supercharge balance will go up. Simply play and get Supercharged :) Hope you have a beautiful day Ion - Casino Manager
The first league between casinos is interesting and luxurious
Unique features of Supercharged and Turbocharged
Quick verification even over the weekend
Wagering only a small 30 x bonus money - excellent
Unique quick selection on Ewallets
Great payment options and regular events
VIP benefits
There is simply a lack of more popular game providers, if you add PLNG, THNK, YGDRS, ENPH, it will be the king among casinos.
Thank you for the review, As always, it brings me great joy to know that our customers are happy playing on our site. Just a few things I would like to clarify 1. PlaynGO is already live and available for Slovakian players. You can try our new addition that came out a few days ago https://slottyvegas.com/en/game-demo/wild-falls 2. Yggdrasil is already live and available for Slovakian players. You can try our new addition that came out a few days ago https://slottyvegas.com/en/game-demo/cazino-cosmos 3. Thunderkick is already in progress, it's actually enabled but due to some free spins integrations issues we decided to not turn it on right now. Better to have a perfect product than to launch it and get complaints from players about the games. This provider will come soon - probably by mid February. 4. Endorphina was considered but due to our demographic of players it was decided that it will not be integrated in Q1. Yet, if we have a high demand from players about this provider, we will look again into it. Hope you have a great day and best of luck at the games Ion - Casino Manager
Great gameplay, Great variation in games, Great Support, and think one of the best casino to find online !
In my case 1 of my new favourite casino's !
The handpay option after depositing with some paymentservers is something for the future, but support is there all the way to make this smooth as possible.
Thank you for the review, I would like to tackle the handpay option - This week we have introduced a new withdrawal method for bank wirez called Fast Bank Transfer so even if you are depositing with a payment method that do not accept payouts, simply choose Fast Bank Transfer, fill in your bank details and once they are verified, your payouts will be approved. Have a wonderful day Ion - Casino Manager
After a period of almost no bonusses and the dissapearance of ELK games, it now seems that everything has returned back to normal. No not back to normal, a few notches upward even. Since a couple of month's they offer again lots of bonusses, some completely free of for just a minumum deposit. They have very good support, are allways friendly and no hassle when withdrawing. SlottyVegas is rapidly becoming my favorite casino.
I have to say nothing really, even my favorite games are back (ELK) . Keep up the good work.
So far nothing. Something is very off given the below.
Lol exceptional? Me thinks not.
I went on chat when signing up and explained I never deposit on a casino before completing KYC. This is thanks to advice from Rocknrolla streamers and The Bandit Slots. Chat were very helpful and sent me the verification email. I then got this...
Hello,
No that is not acceptable and against UKGC. You cannot refuse to verify a players docs until they have deposited. I went on chat and asked if I could provide docs before depositing and they said yes and gave me the veification email.
If you continue to be obtuse I will go to your mediator and place your above response on all the sites that review casinos as it comes across as very suspect and I am sure will raise a lot of eyebrows.
Stop being silly and short sighted and start the KYC procedure before I deposit.
J
Response-
HI J
Thank you for your feedback.
We have read your email and find your threats to slander us on Casino portals deeply disappointing especially when considering that you have yet to place a deposit at SlottyVegas so there are no funds in dispute.
It is important to note that it is our inherent right as business owners to set processes that we seem suitable for the efficient running of our business.
Should you not feel comfortable with any of our processes, you are fully within your rights as a consumer to choose to play at any other Casino of your choice.
It is however deeply distasteful to attempt to destroy the hard earned reputation of others simply because you do not agree with how their business is run.
We trust that a modicum of understanding can be reached and the matter brought to a close however I remain, as ever, at your disposal should you have any additional questions.
Kindest regards,
Sergey.
SLOTTY Vegas Casino Support.
---
My response -
Hello
I am not threatening to slander anyone. I simply going to expose some extremely questionable practises if you are refusing to complete KYC before accepting deposits. Reputable casinos such as leovegas and winning room encourage completing KYC before depositing.
Now you either accept my docs and allow me to complete KYC before depositing. Or you supply me with your ADR details and I will take this to them and then take to social media and the online casino review sites to share my experiences. If you believe what you are doing is correct you won't see it as slander now will you?
You have 24 hours to respond.
This has been quite frankly absurd.
J
Their very funny last email like that of a jilted lover lol -
Sergey
Sat, 01/12/19 4:02 pm
Hi J
Thank you for your reply.
Unfortunately here we are with yet more threats and ultimatums.
If you prefer practices at other casinos, we encourage you to continue playing there.
There are no funds in dispute as no deposit has been placed so you have absolutely nothing tying you into our Casino. However, as is the trend in modern society, instead of simply taking the higher road and acknowledging that not everybody has to meet your demands, one would rather expend their time and energy to destroy the hard work of others.
What an utterly disappointing and nonsensical approach.
We again remind you that as business owners we have every right to set our practices as per our business needs.
Should you wish to take your business elsewhere to a place where your demands are met and your attempts of blackmail and slander positively received, you are more than welcome to do so.
Wishing you a tranquil weekend ahead.
Kind regards,
Sergey.
SLOTTY Vegas Casino Support.
Hi SlamB89, I just caught on to this and I genuinely cannot believe what I am reading. I’d like to unreservedly apologise for the way you have been spoken to by one of our agents. Rest assured that I will personally be dealing with this internally. No player should be spoken to in that condescending tone, and it is my responsibility to ensure that this simply does not happen again as it is by no means in line with the values this company upholds. Sending in documentation prior to depositing is not uncommon, and in many cases encouraged. When doing it through the feature on the website, a deposit must be made first, but this is by no means a show stopper. If you’d like to send in your documents manually, this could have simply been facilitated through email. I’d once again like to unreservedly apologise for the manner which you have been spoken to. Should you wish to get in contact with me, please do not hesitate to do so using the private message function. Kindest Regards, Karl Head of Casino
Great selection of games live support are brilliant and the odd 100% deposit bonuses.
I have been trying to find a good site and depositing here and there. I actually at one point gave up one this site which was stupid, as it was early days. I had only used the site three times and I won 3rd time lucky 700 euros super charge is great way to keep playing the next day if you win or lose.
Verification takes a couple days but nothing else is an issue and the games are brilliant!! Thanks to Olof and Sergey:) Nothing is too much of a problem to sort or answer just waiting for it to hit my bank not sure how long that takes but I'm sure it wont be long if your worried about playing here dont!
Verification took a bit longer than expected 2 days but support sorted it out.
Hello, Thank you for sharing your opinion about our Casino. As you have said, we are improving every day by adding new Game Providers, Payment Providers, faster response time in Live Chat, faster Verification Time, and the list can go on and on. PS : If you like Pragmatic Play games, keep an eye out as that would be our next project coming maybe sooner than expected. Hope your experience will be always great and have fun at the games :) Ion - Casino Manager
- Good selection in games, mostly Netent, however they are missing a lot of good Play and Go games.
- Live chat is very fast and helpfull
- Verfication of account directly by requesting a withdrawa, before reaching any deposit or withdraw threshold.
- Strict rules on verification process, a copy of (debit)card is not enough, no visa/mastercard was used and they request a bank statement showing the deposit to them.
- You can not withdraw back via Entercash or Trustly or request a bank withdrawl yourself, when depositing with Ideal (Dutch bank payment method), other online casino's allow you to do that as all these options are all via bank and going back to the same source.
- Forfeited the bonus, but remains on your balance and total balance stays visible in your account until the withdrawal has been send.
Good amount of slots, bonus is non-sticky which is good.
The supercharged wins are good, was amazed by this feature.
Way to long verification time, seems like they stall it just to make you play away your money. Also you can not ask for a withdrawal before your account is verified, so the money sits open in your account until they verify. Took 5 days to verify and 3 days to withdraw.
Hello, Indeed due to gaming authority regulations we cannot allow players to request a payout without submitting documents. Please note that due to holidays, our staff has been overwhelmed with chats about gameplay, transactions, payouts, promotions, etc so delays in payments and verification might have arisen. This is not the standard though - our verification and payments should not take longer than 24h combined. Give it another try and we'll make sure it will go smoother this time Best wishes on 2019 Ion - Casino Manager
Nice casino with a big selection of games and some extras like supercharged.
It has been a poor start so far for me here as my returns on gaming had been very poor, but still willing to give it a chance.
Verification is very slow it took 6 days to verify my account.
If you have a problem live chat is fast but they will take ages to get back to you with a solution, supercharged fails crediting into accounts on time if that's the case you are in for long wait.
Hello, I've looked over your account and I see no issues with the Supercharge feature. Can you please elaborate a bit on that? The winnings should be credited every day at 5 PM based on previous day's gameplay. From what I see in your account, you claimed your Supercharge winnings successfully, 3 days in a row, after 5 PM 17:24 17:05 and 20:52 Would you be so kind to explain what the issue is? I can also confirm that your account is fully KYCd now. Have a beautiful day and happy holidays Ion - Casino Manager
Slotty Vegas is a good casino with a lot of games.
I really like the customer support as they're very quick.
The verification process took very long before I could make my first withdrwal
They offer 100% as welcome bonus which is no-sticky.
You can activate your welcome bonus after you lost your deposit.
If you win, you can forfeit the bonus and withdraw !
Great!
They could improve the wager requirement, as the wagering does not start until you activate the bonus.
So wagering is x60 of the bonus amount.
Hello, Thank you for the review, it's great to see that our players appreciate our product. I would like to clarify a bit the wagering feedback - "the wagering does not start until you activate the bonus". From the moment you activate your bonus, both real funds and bonus funds contribute towards the wagering requirements of said bonus. The standard wagering requirements is 30x the deposit + bonus. If you don't see the progress bar updating, please try to refresh the page. I wish you a great day and don't forget to check our site regularly for new Game Providers and great new features. Ion - Casino Manager
Compare Slotty Vegas Casino to Other Casinos
The casino is great. Loads of games and providers. Really like the supercharged money u can make if you play the supercharged games. I Also like that this casino has a live feed of who's winning on what game.
Withdrawal states 0-4 hours with ewallets. But in my case thats not correct.
Sometimes the casino page overloads or something, but after 5-10 refreshes its back.
Could be due to heavy trafficked days