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Apart from the negative things from what i heard i think this casino is very very good. |
The looks are amazing and great.
Their servers are very stable and they have a wide selection of game's available for people to play.
Supercharged funds is one of the things they offer witch i really really like. So about the casino it self and how it works and runs is basically not really something to complain about as an player. However...
Like a lot of people complain about their deposit service is like super super fast. When you deposit it take's like 5 seconds to reach your account... But when you want to cash out. its way way way way way to slow. it take's so so so much time to get your funds and i feel the lie a lot to their players about the payout times. For example, their T&C says it can take UP to 5 days to pay out. The last conversation i had about the payout the support agent said is that it is going to take more then 5 days. 1st off all the info they provide is apart from what they say, and the second of all is that other casino's can pay out in 10min or less and its clearly to me they abusing this to keep players pressing the cancel withdrawal button. It make's no sense at all, and only their for i feel like they are just playing around with valuable players. if they provide a much better system, people would actually start loving them instead of writing negative comments like this. They have promised to do it better for quite some time now, but in the end i don't feel like they care about their players and only care about people loosing their money for their own good. ( My personal feeling ) witch i think i am allowed to express.
The bonus offers are non-sticky which is good.
Good selections of slots. I dont know what to tell more about the casino.
Server is stable. Chat is available too
Very very slow payment. I still waiting for my withdrawel process since 7 days.
Support always telling the same. Seems like this payment process is delayed everytime.
There are ways better casinos for quick payments.
SpinDeposit bonuses were really good. They have lots of good slots and most of the providers aswell. Site is smooth to use and easy to navigate on.
Casino layout is fine and they offer lots of slots from decent providers. Although the site has a long loading time sometimes the software is running smooth and without lags.
This is my second review for this casino. Unfortunately I came to the conclusion that this casino is not recommendable at all. Since my first review over a year ago, this casino has failed to process a single cashout within 48 hrs. I had to contact the support every single time in order to get my withdrawal going. I even had to file 2 complaints on this site due to delayed payment. Average pending time is 5 days +. For me this casino has proven unworthy and by the reviews here I can see that other customers have the same problem.
Deposit bonuses were really good. They have lots of good slots and most of the providers aswell. Site is smooth to use and easy to navigate on. Chat support was fast and helpful.
They delayed my withdrawal for no reason, I did raw deposit of 30€ and tried to do my first withdrawal of 100€. It took them 2 days to accept the documents and verify my account. Withdrawal was pending for 5 days and then they cancelled the withdrawal and asked for more documents. Now I'm probably waiting another 2 days for them to accept my new documents and then wait more so they accept the withdrawal. If you want to get your withdrawals quickly, this is not the casino to play on.
Excellent casino. There is something to play with, the rates are both minimal and large. Questions are answered quickly, do not keep you waiting. Well, slots have recoil, not only you lose. My mark is 5.
On a holiday, the consideration of the application for the withdrawal of money was delayed. But in the end, after a day, everyone was taken out and thanks for that.
Not every online casino has an opportunity to win. I got a lot on idle drum scrolling, but not here. With 20 thousand I repeatedly caught bonus games, climbed two and three times. As a result, I took 50 off and I am satisfied. Everything is super.
When submitting an application in the evening, there was no immediate response. Approved already at 8 in the morning, then I had to wait about 4, but everything came. By the way, I brought my wallet to kiwi.
One of the legitimate online casinos you can play on, the support was friendly and responsive, they answer to my every query, and most importantly, I got paid within the casinos time frame.
As of this moment, I have nothing to say that I dislike, I am a returning customer and its been like 7 months since I last played, and everything is the same as before, and that is enough for me.
Good game selection, it was a very good casino where I liked to play. Good bonuses, that is the reason I liked to play here. Good site, nice site to see and play.
The time of the whitdrawels now is very bad. This is the second time I’m waiting for 5 days. Every day I chat there is told me the same story. There is some delays whit the whitdrawels. This is not normal, and when they have payed out my money I never play here anymore!
It is a good casino indeed, Numbers selection games and good bonus occasionally. Nothing major issue with the game play .
However , It is really unacceptable that the withdrawal request get no response after 48hours has gone . This is the slowest record I ever experienced as I played many casinos.
I can understand there is sometimes casino may experience large amount of withdrawal requests ,and more times need to be waiting .
My account is fully verified , I was actually tried made few times of withdrawal request previously, but end up I have finished my balance as long time waiting .I understand it's my personal issue , thats OK..
And now, I have make a nee withdrawal request again , I really frustrating and helpless and disappointed as I get response Nothing at all after a 48hours pending time.
I can't believe how busy and how traffic with their withdrawal request amounts as my withdrawal still in a queue after 48hours has passed.
Some casino nowadays just only need few minutes to proceeds the payment .
I believe nobody can be patient with their money get paid delayed with no response and explanation.
This is definitely one of the best online casinos out there. The site-layout is superb. They have almost every provider and the live support is always super helpful if you got any issues. The welcome package of deposit bonuses they have is also unique. Overall this is my go to casino and i can only recommend it. The verification might take a bit longer compared to other casinos but it is very transparent and after your verification you are good to go.
The amount of bonuses you get is highly dependent on your winnings or losses. As a frequent player i get rarely any bonus from them. Other than that I can hardly find anything else "negative" about this casino.
One of the best casinos in terms of bonuses. Thanks for sending a lot of bonuses. Effective marketing since players are bound to play more to withdraw the bonuses. Plenty of games and really cool website.
Although I like playing, they can improve on the withdrawal time. There are much faster casinos out there offering the same games. I think they can upgrade their system to handle bank transactions well.
SlottyVegas, a high brand casino, in my opinion one of the best places to relax and play, friendly customer service, quick payouts after verification, interesting bonus offer and a lot of games. Personally, I recommend to all SlottyVegas casino, if anyone appreciates full professionalism, slottyvegas is just for you :)
I love Thunderkick games, so it's probably the only minus that Slottyvegas do not have them. Besides, there is nothing to complain about in terms of Slottyvegas. I give 10/10, in every matter, I think that if you check it yourself, you'll find that there is minuses in Slottyvegas.
Thank you very much for the reply. Great news - Thunderkick is LIVE on SlottyVegas, just been added today so your comment comes in perfect timing. Enjoy your favorite games ! Ion - Casino Manager
Again casino did it! Love it.
Casino does send to different people on randomly promo codes to play with good bonuses!
Promos are not scam just because all is always non-sticky way!
My experience - withdrawal is fast. Last one was 500€. It took under 1 day.
In this zone I have nothing bad to say.
It is just casino that I cannot find bad to say maybe 1. They should add all providers in there collection!
Nothing!
Thank you very much for the review, We are always adding new features and improvement so please keep an eye out for new addition of gamification and providers. Wishing you a great day, Ion - Casino Manager
Big fan of their welcome offer and supercharged winnings which tops up wins with something extra. During my time at this casino there was always top games that I could use the feature. Pretty much all the major game providers are available and I enjoyed participating in their tournaments as I always got a feeling that I could walk away with something, and in fact I did.
Live chat seemed to be down when I wanted to ask a question, although I did manage to get it resolved through the FAQs. Nothing much that I didn't like at this casino and will definitely play there more.
Thank you for the review, I can safely say that we are one of the Casinos with almost all Top A providers out there. We are missing Push Gaming and Relax Gaming but we are getting them by end of July or latest mid August. Thunderkick is live if you enjoy the games. Have a beautiful day and best of luck, Ion - Casino Manager
I don't understand why this score is so low as they are my number 1 casino for slots. There's all the best casino games, payment are fast and they have very frequent tournaments I participate in where I place in the leaderboard quite often. There is supercharged games too which I use to get myself 10% cashback on their games. Easily casino of choice to me.
5k per week WD cap but only once I was affected by it and i had to spread my WD over 2 weeks. Recently they made site much better too and it works perfect on mobile.
Thank you for the feedback, We have spent a few months in the beginning of 2020 to improve our mobile and tablet devices presence so I'm very happy that the feedback is positive. I hope you continue enjoying the Casino, Have a great day. Ion - Casino Manager
Good casino, good design, fast, cool, I think fair also, good payouts here and average RTP.
Popular slot names, good support, and good bonuses. :)) I love it
Overall performance is ok but I experienced multiple disconnects during my sessions. Support do not answer in weekends, and average response time was 48 hours minimum.
Thank you for the review, Sometimes we need to fix some bugs and issues during the day in order to avoid crashes and increase performances overall, which might create a few seconds of downtime but it's not a general behavior. We try to make our big updates at very early hours in the day, to avoid bothering too many players. I apologize for the disconnecting inconveniences. Wishing you a great day, Ion - Casino Manager
Slotty Vegas is one of the online casinos I really enjoy to play. When I started playing here and I registered my account, I already had an account made a little time ago. The customer support wrote me an email with this information but they don't banned for forever like the support do when this happens to you on some other casinos. They have talk to me friendly and ask me first why, and I explained the situation, that I forgot it and the used email is not any more actual. So they closed my old account and after sending my documents, my new account was fully verified. The verification process was very simple and the verification takes not longer then 24 hours. Slotty Vegas have a lot of deposit and withdrawal methods.
Deposits and withdrawals go quick and uncomplicated. The Welcome package is very good and they offer a lot of interesting promotions. They also have interesting functions for example "super charge winnings". Games with this function are applicable for super charge wins.
Every day at 17:00 CET you can claim your super charge balance.
The customer support is always friendly and they help you if you have any kind of a problem or some questions. If you are a follower of Roshtein and your account is connected to Streamelements, you can buy in Roshtein´s store deposit bonuses for Slotty Vegas and you can buy free spins for Book of dead too. Slotty Vegas have a very big game collection, all your favorite games you can find here. They offer a lot of interesting tournaments, the price pool is cash. Sometimes Slotty Vegas also offers promotion code. You get free spins without making a deposit for it. I can advise all of you to try out this great online casino to build your own mine.
Thank you very much for the feedback, Our support is one of the best in the industry, great people, great friends, they always put themselves in the customer's shoes and try to empathize and understand each specific situation. I'm really happy you enjoy the Casino, all the features we are offering and the huge variety of games. Wishing you a great day and best of luck, Ion - Casino Manager
Excellent casino.
Good layout with functionalities.
The site and it's games function correctly when playing in a browser.
Large selection of games and providers.
Online help is awesome.
Non-sticky bonuses.
Payout could be quicker.
Because I'm from New Zealand it would be nice if they included that currency as well
Basically I give the casino 8 out of 10
Any problems to speak off.
- First of all, Non-sticky bonuses are best what gambler can get.
- Slots selection and providers are great & large, Few stars for Merkur Gaming been there with Blueprint & Playngo together.
- Playing there under MGA, That`s a star as well.
- Not too many unallowed games when playing bonus money.
- For me playing under MGA casino I can trust that I will get my money & nothing to worry about easy stars for this!
- Fast & kind customer service. That's about it this casino.
Been reading bad those withdrawals and problem with it.
I have done many withdrawals and no issues with those, Customer service are always helped me out if pending too many hours.
At first I asked askgamblers to delete my previous review. Reason in the time between SlottyVegas solved my complaint and I believe it was an incident and they deserve credit for solving. I also think this site has a lot of potential and when they keep improving their operation they can compete with top segment like Casumo, Party or Leo.
- Very extensive selection of slots
- Very nice design and lay out
- Good overview my account section
- They offer a lot of no sticky bonusses
- A lot of payment providers and methods
- Live chat available
- Overall performance is ok but I experienced multiple disconnects during my sessions.
- Had some issues to get my account and payment methods verified. I believe it was an incident but it took more time and they asked for more documents compared to other online casino's. I have to admit that it was my bad not taking notice of their additional requirements and also made a mistake with a certain screenshot which caused most of the delay.
Good selection of slots and providers,
Good deposit bonuses, a lot of deposit methods, Verification process was also very quickly but you can’t get your withdrawal
Very slow withdrawal process, my withdrawal is pending since 3 days and till now not completed!
The support can’t help you to speed up the withdrawal and don’t have more information about your account.
Keep away from this casino, there are a lot of better online casinos,
I like the site overall, good amount of slots and their supercharged bonus is very nice. The site also works well on mobile. Good Live Chat support. Verification process was also very quickly.
I really hope they can improve their pending time. First withdrawal took 4 days till pending got processed. They said that it will go faster the second time. I have a second withdrawal open now and it has been 3 days and its still pending. I hope they will improve this and will have an option so you can lock the withdrawal (because I can still cancel the withdrawal now). I also hope they can add more live casino games. If they imrpove these points it can be one of the best online casino's in my opinion.
Thanks for your constructive feedback Qwex1905. Feedback like yours really helps us improve. Karl Head of Brand
Good casino, good design, fast, cool, i think fair also, good payouts here and average RTP.
Popular slot names, good support and good bonuses. :)))))
But for players from Bulgaria is nightmare. I try it and only like 3 providers are available and they are not that good slots for me. I can't understand why they allow players from Bulgaria if they cant offer good service. I just delete my account after first deposit.
Hello, In Bulgaria you can play PlaynGO, Yggdrasil, Betsoft, Quickspin, Stakelogic, Relax Gaming, Push Gaming and Gamomat. For the rest of our providers it's not our decision to block the countries - the game providers have certain restrictions we have to respect. Hope you have a great day Ion
Massive games to play. Support Team are friendly and helpful. Bonus offers are pretty ok to me. I got many bonus spins from offers. Verification was fast.
Payout speed is way too slow! 5 days period for first payout? Good bye! They need to improve the payout speed. Even though I got my account verified.
I don´t know. Really do not have that much good to say about this place.
The site is nice looking and over all the game selection is really great.
But not much else.
Oh boy were to start.
-Payout took 4 weeks
-Support do not answer in weekends, and average response time was 48 hours minimum.
-Had to send in way to many documents for comfort. I even had to have my bank create a document for them to send, since I did not have or receive any documents with there "funny" requirements
-The side had alot of lag and would stop responding after some time, and when you refreshed it would only work 1/3 times
-The Support link at the button of the website did not work.
-2 out of the in total 6 times i contacted support. they forgot what we ware talking about, mid conversation.
Mind you this was for one withdraw. I will not be playing there again.
Sadly executed for a nice looking site, with all the right stuff.
Selection of games are good and Slotty Vegas customer support is very friendly and helpful. Their site is easy to navigate and it is also in finnish. Deposits are easy to make and there are plenty of deposit methods available.
Slotty Vegas withdrawal times are way too long for my opinion. I have waited a week and my withdrawal is still on pending status. This is a big minus and this is the reason, why i can't give a better rating.
Casino site runs flawless and is easy to navigate. Probably one of the best welcome bonus offers on the market right now with fair terms and without max cashout caps. Slot selection is very nice too. Live support is friendly. I will continue playing here.
Nothing to dislike in general. Some payout delays recently due to heavy withdraw traffic. Once the expected payout speed is resumed again, this casino will earn all of the stars.
Selection of games is good for me.
Support is friendly and verification process was quite fast.
I have enjoyed playing slots and blackjack on this site.
Withdrawals are way too slow. On 30th of Dec I made a withdrawal, my account was verified and no bonuses were used etc.
On 8th of Jan the status of my withdrawal was still pending and after that I asked about this issue in chat. Surprisingly, after this contact the withdrawal was immediately accepted. For me this seems that they hold withdrawals pending deliberately waiting customers to reverse their withdrawals.
Let's see how the situation evolves with my new withdrawal I made yesterday (8th of Jan).
Hi Jayhack, Apologies about the delay you've had with your previous withdrawal with saw you give us a poor rating. Just to touch on your comment regarding us deliberately delaying withdrawals, I understand where you're coming from but I'm happy to confirm that this isn't the case. The reason withdrawals were delayed during the first week of January is because we exited the UK market and therefore had an increased pending withdrawal list as we are are paying out pending balances for UK players. The increased load, unfortunately, caused a large withdrawal queue meaning others too had their withdrawals delayed, for which I am truly sorry for the inconvenience. Please let me know if your withdrawals are cleared. Should you still have one pending, Ill be happy to get it pushed through by the payments team. Kind Regards, Karl Head of Brand
It has a clean design. Unfortunately that's it in regards to positive feedback for this casino. Well the slot offering is decent too.
Payouts take +9 days at least, more often more than that. No support or interest from their side. Only one cash out is allowed. Deposits are still taken immediately but cashing out takes forever.
Best part is, you still receive promotional deposit offers, which you cant cashout anyhow if you win. Only if you are willing to wait another 2 weeks since you have to cancle your cashout. This casino is a joke compared to its competition which cashes out within max 2 days.