- Home to leading software companies
- Multiple payment options
- Live chat is open 24/7
- Mobile friendly games
- Several country restrictions
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SlotsPalace Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
SlotsPalace Casino is an online casino packed with games for players from across the globe to enjoy. There are games like video slots, table games and they have live casino games. Players can enjoy an assortment of software vendors which include Play’n GO, NetEnt, Microgaming, Pragmatic Play, Playson and Big Time Gaming. The site is available in English, German and several other languages and can be enjoyed through a web browser or on the go. SlotsPalace Casino is licensed and regulated by The Philippine Amusement and Gaming Corporation, aka PAGCOR.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from registering here. These countries include the United Kingdom and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.
Mobile Gaming
SlotsPalace Casino is also available on the go and virtually all of their new releases are now added to their mobile casino straight away. Players will enjoy hundreds of games just like the web version and just as seamless. Players can access the casino through a compatible mobile browser on virtually any device to provide complete convenience on the move.
Security and Fairness
When it comes to security the casino takes this seriously which is why they have encryption methods in place to keep their players safe at all times. Sensitive information and financial transactions will always be encrypted before being transmitted over the servers.
Games are also monitored for fairness and the casino uses a random number generator to maintain their standards. This means that games will always produce fair and random results every time.
- E-Wallets 0-72 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
There are lots of games to choose from here thanks to the volume of software providers. The casino is home to some of the biggest gaming names there is to offer so players will always be able to find slots that they enjoy. The lobby is user friendly with numerous filters available and players can easily search for their favorite game or vendor to completely cut out browning times, Titles here include the Legacy of Dead Slot, Sakura Fortune Slot, Gem Rocks Slot, Money Train Slot and Starburst Slot.
Table games like Blackjack and Roulette can also be easily found here too. There is a mix of different variations of each game and players who enjoy card games may also like the casinos poker games. In addition to the traditional table game there are Vegas themed games which gives them a more modern theme.
Speaking of card games, the casino also has an assortment of video poker games which are slightly different to the average table game. There are lots to choose from like Joker Poker and American Poker.
Live Casino
In the live casino players can enjoy games from the likes of Evolution Gaming and they are similar to the table we just mentioned with games of Blackjack and Roulette. However, each game found here will be hosted by a real life croupier in order to replicate the traditional brick and mortar casino. The dealers will take the bets in an immersive live studio where players will best against other real players.
Support
Anyone who needs help and assistance can contact the casino's customer support team using their friendly live chat facility which is open 24 hours a day, 7 days a week. Players who require further assistance can also email the casino or phone the casino for a fast response.
Complaints
Read the complaints other players have left for SlotsPalace Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Avoid This Casino at All Costs
If you’re looking for a terrible casino experience, this is the place. Their so-called VIP service is a joke—Marcelle, the VIP manager, is lazy and completely unresponsive. Don’t expect any help or special treatment.
The bonuses are useless, full of ridiculous terms that make them impossible to actually benefit from. And good luck trying to withdraw your winnings—the process takes forever, with constant delays and excuses.
On top of that, there are no responsible gambling controls in place, making it a dangerous environment for players. Overall, this is the worst casino I’ve ever dealt with. Stay far away!
Games are ok but that is about it. This casino has too many negatives that overshadow anything that might be even the slightest bit positive. I wouldn’t recommend it.
I’ve been waiting 8 days for a withdrawal and I’m worried they are a scam. I can’t reach an actual human to look into what is going on. Their chat bots give different excuses.
Nice layout, decent games selection, easy navigation, colorful theme, plenty of payment methods to choose from. In theory there's not much to dislike about Slots Palace Casino.
This casino has been operating without a valid licence since mid-2023. It formerly belonged to Rabidi N.V., the information on Askgamblers is invalid. When asked about the legal details, the client service avoids answering questions about the licence and owner's name and in my case they simply stopped responding to my questions, LOL. All in all, looks like a typical scam casino for naive, inexperienced players that should be blacklisted in a respected casino database like this one. Depositing any funds here is extremely risky, avoid it!
One of the worst casino/bookmakers. Live-chat completely useless. Can not provide any help. Only copy-paste answers. And if the customer is right, they totally ignore you and all of a sudden you get thrown out of chat. Withdrawal process is a J O K E. Make yourself a big favor - DO NOT PLAY HERE.
Great webdesign and layout. Withdrawal is fast when it finally is being processed. Many good games available.
Fast deposits, many deposit methods...
They don't give any help when you ask for gambling limits, they dont give any adivce for how you can keep your winnings when you ask for it. The withdraw limit is 500€ a day, so if you win much. Do not believe you get any help to keep your winnings.
I'm new to this casino, but I like that there is a cool design and easy registration.
I found here a lot of tournaments, promotions and other challenges.
I think this casino is very cool, but I found a few minuses.
About cons that I was find:
I was very disappointed with the very long withdrawal time and the small withdrawal amount per day. I don't know why I can't withdraw the entire amount at once :(
Great website design with all top providers and games.
Bonus program is compared to other casinos really really good.
I think one of the best I played in this case.
Helpful support is always trying to do their best.
If you win they try by all means not to pay out the winnings.
I had won 20,000 euros and I was told the way it is written there, 500 euros can be paid out a day. NOT CORRECT. You can only get 3 withdrawals.
Cash out 3 days in a row (1500). Then you wait a week and then the “overburdened finance department” rejects the payments because the payment details are incorrect.
Dear PRAXMAX, First of all, thank you for the time taken to provide a review of our casino. We appreciate each feedback and do our best to improve players’ experience on our platform even more. Furthermore, please note that the withdrawal limits are subject to change depending on the account status, which gets determined by the player’s activity automatically by the system. Since the account status along with the withdrawal limit is set automatically by the system, the payouts are being processed in accordance with the account status. In any case, we are trying to make our procedures more functional in order to make the gaming experience of the same the most pleasant and smooth. Thus if you need further assistance, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or via the e-mail address, [email protected] providing all the details that he believes may be useful in relation to the problem encountered. Best wishes, Slotspalace Casino
Personally, I think that it is an excellent online casino. Aside from their excellent graphics, what I am most impressed with is their great bonuses. It's actually rare to find a site that offers that much. It's also impressive the number of games they have available on their roster.
I believe If they want to stay at the top of the casino list, maybe they should increase their daily withdraw amount some more. Apart from this, everything works just fine!
Dear BELI_EVER, Thank you for your review of our SlotsPalace. We appreciate your feedback and comments. We try our best to make our customers satisfied! Best regards, Slotspalace Casino
Really love my experience right from the beginning! I've been playing here for 5 weeks already, they offer bonuses on the first 3 deposits which is not something you can always find on other casinos + tons of other promotions!
It's easy to navigate and to sort games by provider, the withdrawals and deposits are quick, and I didn't have any problem with them so far.
Slotspalace is well designed both for Desktop and mobile/tablet. Very friendly and efficient staff and never any waiting for them.
They have low withdrawal limits and restriction on a few countries, but apart from that I really like Slotspalace casino.
Dear MARKTIP996, Thank you for your kind feedback. It's a pleasure for us hearing that you are happy and satisfied with your experience in our casino. We're really glad you appreciate our bonuses and promotions, we try our best to make our customers satisfied! Very pleased to have you as our player! Wishing you a great day! Kind regards, Slotspalace Casino
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This casino is fair in my opinion, it gives good bonuses and I have nothing negative to say about this casino, everything is good, everything works as it should. In my opinion they have a well-designed rewards program. It's just Good casino, I would definitely recommend it, try it out
I have nothing to write that is bad and everything is completely fine in this casino. There's really nothing I have to write that's wrong, so that's all.