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Page 5 – Player Reviews for SlotsMillion Casino

SlotsMillion Casino

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Player Rating 133 reviews
7.6/10
133 reviews
Complaint Response 58 complaints
2 days avg. 58 complaints

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Player Rating
7.6/10 ● 133 reviews

Top Reviews From Our Players

I really liked the outlay of this casino, for a large casino with many games its very easy to navigate. Large range of games , and seem to be very update. Number of providers that are new to me. Number of bonuses you receive when you sign up (but have wagering)

I think the administration on this casino could do with a bit of fine tuning. I really think this casino has the potential to be a 10 starer.

4 days to verify my ID documents, and after they were reviewed had to supply additional details. No problems, just took a long time for them to get to my details.

Withdrawal sits for 48 hrs before its actually processed, this is a dated system. Most casinos process within hours of request these days.

Can only withdrawal using direct deposit. (even though deposit via credit card)

Customer support is good when you get them, but not 24 hr.

RTP seems low compared to my regular casinos.

I'm fairly cynical in my review as I think this casino has a lot of potential.

An extensive selection of games and they got VR that is great! A wide range for deposit as well as for withdrawal options. I would definitely recommend the casino!

Nice site with good layout en lots of games to play

The slowest withdrawal That I have experienced and I'd played a lot of sites. Its a e-wallet withdrawal and no big amount. Most casino's process these within hours. Maybe they will say because its my first withdrawal and the verification process takes a while but I sent in my documents a week ago so time enough to process them. Otherwise they would have received 10 stars from me.

Inactive user
10/10

Fast cash out. So far best casino I have played on. And I like how layout looks.

There could be more games. There are no some of my favorite games.

- Huge game selection
- Fast inquiry response
- Fast verification process
- Fast withdrawals

Min deposit $20 is the only thing I can think of which is no big deal

I've been playing on Slotsmillion for a couple of months now and enjoyed it so far! Was lucky enough to cash out two wins, the first one took a few days due to a verification process but the withdrawal after that arrived the next day :)

As mentioned above, the first withdrawal took a few days due to a verification process. I had to schedule a call to confirm my details and send in my documents but I guess it means they take extra care of players security.

Good casino, verification is smooth, support is good and won quite often here, definitely worth a try!

Only bad thing is withdrawal took a bit long time than I was expecting, but at least I got it!

Lots of slots, Easy site layout, Polite live help, Many deposit methods

Bonuses are pretty non existent.

Although completely my own opinion there is something very peculiar with the Book of dead slot, every now and then it provides you with an "internal Error" refunds your stake but allows you to continue playing, I had this happen to me maybe 5 times over a 20 minute session, The book of dead slot runs laggy on this site with the reels freezing for a moment just before a win line hits.

In summary there are sites that will treat you better with bonuses, And sites that don't lag + error.

It gets a thumbs down and a raised eyebrow from me.

My experience at Slots Million Casino at the beginning was Great! I played with a Bonus and got a Small Cash out, (200 euro).
Verification was Very Quick and Smooth, No problems there.
Support was Great with my one withdrawal, Couldn't ask for any better. ..

Withdrawals take some times. They do not offer a lot of bonuses

Lots of slots (like 1600 of them).
Friendly bonuses (35x wagering req).
Nice design on site.

Hi Jacob86, thanks for the good rating. Only 998,400 slots remaining before reaching the objective of a million slots :-)

user avatar

The most games anywhere, no problem payout, no glitches, friendly service when online my favorite. If they ever added sportsbook they would be 10 plus.

Hi flyrock6711, many thanks for the positive review. Glad to read that you're having good experiences in our casino. Unfortunately, sportsbook is not in our roadmap at the moment although we have plenty of great upcoming new things, which I am sure will please you. Just to give you an idea, these are some of the latest and upcoming news on SlotsMillion: Slots Tournaments, new game providers -Felix Gaming, Noble Gaming, Merkur, EGT-, free spins on other games than NetEnt's and more to come... Hope to see you soon :-)

user avatar

Slotsmillion is one of the best online casinos around at these moments even though their support is not available 24/7. They offer a lot of slot games from all kind of different game providers! The customer service is excellent, they approach you on phone or e-mail for an bonus offer or if there are security breaches on your account (I was on vacation in Holland and my account got closed during login due to unknown IP-address).

As I said, best online casino around at this moment.

There is nothing to dislike, only SG Interactive aka WMS in the future would be awesome to see on Slotsmillion! :)

Hey Bosnian033, thanks for the feedback and the great rating :-) There is no official plan to integrate WMS games at the moment but it is definitely something that we have in mind. I would recommend you to stay tuned to our different communication channels -Facebook, Twitter, news section in the website or emails- to be aware of such news in SlotsMillion. I also take this opportunity to let you know that, yesterday, we just integrated a new game provider "EGT" and 82 of its games. Check it out and see you soon on SlotsMillion!

user avatar

- This Casino has 1500(!!!) slots from different providers, so everyone will find the right slot! This selection is one of the best I've ever seen! Love it!

- Customer Service is not 24/7 but is very friendly and helpful! Also, 14 hours per day are sufficient.

- Verification process took less than 12 hours. They give you a call but that's not really a problem as you can set the time. Withdrawals are very fast.

- The Interface is modern and easy to manage. I really like the style!

- The fact that you can lock your withdrawals is in my opinion very good for players to prevent them from playing down a withdrawal! This is really fair play!

This Casino is really great, so there is nothing to say! Maybe 24/7 Customer Service and automatical log-out after few hours of inactivity.

Hi Mrnoluck, thank you for reviewing SlotsMillion. It's great to read that you are satisfied with so many sides of our casino. Regarding the 24/7 Customer Service, although we have actually just increased the opening hours from 9am-10pm CET to 9am-11pm CET every day to cover even more of the time players are online, we will probably implement a 24/7 Customer Service in a near future. It's true that we don't have the "automatical log-out" feature. What we have instead is a pop up appearing after a one hour session that asks you if you want to keep playing or not and show you the recap of your bets/wins. I will keep this feedback into consideration though and forward it to our product team. The Withdrawal lock feature has actually been added a week ago on SlotsMillion and is one of the features that makes our casino a safe, fair and transparent place to enjoy slots games. Another similar feature that our players like is one we have named "Bonus safeguard" feature. This is what it does: - Max Bet: This feature makes sure that our players do not surpass the bet per line/spin limits unintentionally when completing the wagering requirements of the bonus money. If you try to bet higher, a pop-up will show up on your screen notifying you that the limit has been exceeded. It's a built-in property which activates on its own as needed, leaving you free to enjoy the gameplay. This way, you are sure that all your bets are counted towards wagering completion, you won't get any winnings voided or in the worse cases, your account suspended. - Restricted Game: Each slot comes with a notice describing whether the game can be played with bonus money or not. The warning is there even before the game starts, so that there is no confusion on the matter. If a certain slot is meant for real money play only, bonus funds will not show in the balance. Moreover, players will be notified about the exact amount of allocated bonus funds, as well as the amount of real money available.

user avatar

Love the fact that they have almost every slot that exist.. Like it

Hi Snoenie29, cheers for the feedback. We aim to be the casino with the widest range of slots games in the market. At the moment we offer 1441 slots games on desktop - 759 of them on mobile from 34 different software providers and we just integrated our first 37 table games last week. If you have any recommendation or if you'd like us to add a game or a provider that you see we don't have, feel free to let either myself here or our amazing support team know straight from our casino. Have a nice day!

user avatar

Huge amount of slots, great support that takes care of you and fast payouts. Bonus is also "2nd chance" type so you first play with your own money and can cashout if you haven't dropped yet to bonus balance. Also I really like the layout.

Phone number verification (they will call you and ask few simple question) not big deal tho'

Hi Oderi, thank you for the review. I'm glad to read that you like the way our bonus system works. We believe it is more attractive and fair to players. Regarding the amount of slots, you will see that it increases every day, every week and every month. We aim to add new game providers either once or twice a month so we can always ensure our customers a constant flow of new experiences. Hope to see you soon in SlotsMillion!

user avatar
Inactive user
9/10

Everything! Great and kind support on live chat. But the one thing that out stands all other casino's where I have played, is the so many different kind of game providers. Yesterday I made a deposit of 90 euro and got 90 euro bonus on top of that. The great thing about this bonus is that you don't have to wager it if you are lucky enough to win with your real balance first. Side note on the bonus is that if unused it will be forfeited when you cash out.

So my total balance went from 180 with bonus to 580 with bonus and I could withdraw 490 euro which I did. Note that the bonus is not sticky, and can be cashed out if you first lose your deposit money and lose that money. I was lucky enough to win with my deposit money not having to use the bonus amount.

I deposited with skrill and yesterday I cashed out with skrill. My withdrawal is pending and the documents that I send for the verification of my account are under review. Hope this process goes fast and based on the reviews and my personal experience so far, I think that it will go smoothly like the games and interface of slotsmillion.

So far nothing really. Really the only slightly negative part of the casino I came across till now is the absent of table games like blackjack. But this is something you can check before you decide to sign up.

Hi Aria, Indeed, most deposit bonuses on casinos lock both your deposit and the bonus to a wagering requirement which makes you unable to withdraw any winnings until the wagering requirements has been met. At SlotsMillion, this is not the case. As long as the player is playing with his own deposit, he can request a withdrawal at any time by canceling the bonus. Since you are always playing with your deposit first, the bonus almost works like a cashback bonus or second shot at that big win. The fact that we only have slots is a choice. At SlotsMillion, we focus on slots, slots and slots and we want to provide the best player experience on slots only :). Thank you for your review, Aria!

user avatar

Slotsmillion casino is probably my favorite casino from the casinos I created an account lately. It is odd that in the AskGamblers review page of the casino says the casino does not accept players from Greece since I have played here many times. They do not offer the welcome package to Greek customers but on the other hand I have received many bonuses from them.

Slotsmillion casino had a very good advertising campaign when they came out and that was how I got to know them. They are the first 3D Virtual reality casino, a feature that I have not tried yet since my computer does not support it. When I first made my account here I was very surprised by the huge collection of slots they had, this casino has almost every slots provider and more than 1200 slots to play. I believe from the major provider they only missing WMS slots and I hope they will add them in the future. The casino lobby is very organized, otherwise I would be lost with so many slots, it has a search engine and also the slots can be categorized by software, theme, paylines and some other options.

Also they have a very organized profile lobby and the one thing that made me a very good impression was that you can see in the history the slots you played every session, how many rounds you played, the wagers you made and the return you had, all very organized. They have a very good working chat which is very kind and helpful.

The first time I registered my account I asked about the welcome offer, but the chat said that Greeks are not eligible for any offer. I was sad and did not make a deposit, but after some days I got email for free spins in my account. I asked the chat again for a deposit bonus, which this time they gave me a 100% deposit bonus.
I have played many times at Slotsmillion Casino and I will continue unless they stop offering me promotions. It’s a very good casino.

543 mobile games

Support instant

Machines loose

Withdrawal process easy

Game selection top!

Deposits easy

Withdrawals easy

Excellent bonuses with best bonus terms of any casino online!

These people got it right.

Doesn't work with Puffin
No playtech Canada
Doesn't work well with Photon

Some times lagging on mobile.

SlotsMillion has arguably the best design of all online casinos I have visited, it's clean and so easy to navigate. The games collection is also comprehensive, with almost all well known suppliers and some impressive start-ups too. I was particularly interested in Pragmatic with some new slots like 7Monkeys and Hot Safari. I deposited 100 AUD and played with 200 AUD with welcome bonus, then tried out the new games to test their variances. It turned out that 7Monkeys and Hot Safari are medium-to-high variance, so I needed a good budget for at least 200 spins.

I deposited a further 900 AUD, which was a very rare event at a new casino. Normally I would deposit a small amount and withdraw a small amount first to test. However I read some favourable reviews about SlotsMillion at AG and other sites so I felt assured. After a couple of hours my balance went up to over 2000 AUD, thanks to some decent feature wins from 7Monkeys, Hot Safari and the Wild Chase from Quickspin. The free spin feature in 7Monkeys doesn't have high multiplier but you get 50 free spins with 3 scatters, I had 4 scatters which gave me 100 free spins.

Once my balance was over 2000 AUD, I made a deposit again of 20 AUD with Skrill and made a request for withdrawal of 1030 AUD back to Skrill. It's one of the best features at SlotsMillion, that they do not restrict withdrawal options like most other casinos, for example when you deposit $100 with credit card or e-wallet, you can only withdraw a max of $100 to the same card or e-wallet. Once I made a small deposit with Skrill just to make it an available option for withdrawal, SlotsMillion allowed me to withdrawal the whole balance to Skrill. Withdrawal time was also very quick, only 2 hours from approval. However, the initial process of verification was longer than most casinos due to more requirements, which I will write about in the "dislike" section below.

Another great feature of SlotsMillion is customer service, very responsive and highly helpful. I'll definitely be a regular patron at this site!

The initial process of account verification is more stringent than most other casinos, apart from the standard phone-ID-address proofs, I was also required to take a selfie of myself holding my photo ID and talked to a rep to prove that I'm a real person. It didn't bother me much at all however I'd like to mention it my review, in case someone else may have an issue with it since it could slow down the first withdrawal.

Hi Tony_L, first of all thank you very much for your feedback. It is very appreciated and it is great to read that you are having great experiences within our casino. To be honest with you regarding the account verification, you experienced the most stringent process we have on our casino at the moment. Therefore, I totally understand your point although this is not something systematic. The few occasions we ask for this fraud prevention verification is mostly when a new player use a Skrill account. I'd like to thank you for the review, that will surely help us improve the player experience inside SlotsMillion. If you have any questions or suggestions, feel free to share them with us at: [email protected]

user avatar

This is by far the 2nd best casino on my list. The variety of games they have – Betsoft, Netent, Quick Spin, Big Tim gaming, Elk Studios, Play n Go and many more. I have been playing at slots million for about 1 year now and enjoyed every moment of it. The bonus system is one of the best where your deposit is not tied to bonus funds and if you make winnings from your real cash you can withdraw anytime, this is something I like very much and any casino that offer this bonus already get 6 points from me.

I didn’t even bother to look for a no deposit bonus, I just made a deposit of 20euro straight away and took the 100% bonus and 100 free spins which was credited over a period of 5 days. Wagering was set at x35 bonus amount. After spinning the reels for an hour my balance was at 220 euros playing the James Dean slot. I like NextGen games, they have very good payouts.

I requested a withdrawal of 140 euros and continued to play with the remaining balance. I played on different slots and my balance went up and down and I eventually made the remaining 80 euros into another 180 euros and requested another withdrawal. 2 days later the money was in my account no questions ask nor verification necessary. This is one of the casinos where I will stay and continue to play until they do not exist.

Live support are available from 10am to 12pm depending on your time zone. They are friendly and ready to help where necessary. They normally give some free spins if you ask them nicely which has a wagering of x35 the winnings from free spins.

They do not offer a lot of bonuses and if they do offer its normally small values. The other issue is the website loads sometimes very slowly and lagging and use a lot of resources to load. Makes my adobe flash player and browser crash some times..

Hi Shafiek, thank you for your feedback. I'm glad you are having good experiences on our casino and I'm also very thankful that you share with us what you believe could be improved. Regarding the bonuses, we always try to be as fair as possible. The more active is a player on our casino, the more bonuses he will get. As for the slowness you have experienced, it's true that sometimes our casino can be long to load depending on your computer or mobile device and to be fully honest, the use of proxy makes it worse. The reason for that is because our website is all in one single page: home, filter, lobby, ... are all loaded when accessing the site. The main benefit is that once it is loaded, you can freely navigate through the site without any other loading time and simply enjoy the interface.

user avatar

Couldn't tell you. Although greatly recommended by so many reviews, I couldn't register for some reason. Tried to live chat but cannot cause only for registered members. :{
I'll keep trying.

Unable to get to second page of registration. Clicked on next and nothing happened.

Hi honestdude, I'm sorry to hear that you've been experiencing issues with the registration. Have you been in touch with our customer support via email? They would be more than happy to help you out if you send them an email to [email protected] Meanwhile, I would recommend that you turn off any VPN and also check if the issue persists on a different device (if you have one handy of course!). Let us know!

user avatar

This casino really has a huge choice of slots and it is well designed. They have the RAMBO slot ;) I really love this one :) If you play without bonus, that's your place !

Chat service is not 24/7. Some bonuses winnings have a maximum cashout. IMO max cashouts are unfair after you met your wagering requirements. No table games.

Hi Eric! Thank you for your feedback, it's much appreciated. Actually there are no max cashouts on SlotsMillion, but we do have conversion limits on some bonuses. What conversion limit means is the maximum bonus amount that can be converted to real money by completing the wagering requirement. Once the bonus has been converted to real there are no limits or max cashouts, you can keep on playing with the real money as if it were your own deposit.

user avatar

Wow, what a gem of a casino. Almost 1000 slots. Took the bonus and had a big win. Amazing and heaps of fun. Recommended....

Nothing. 10/10. Can't fault this casino. Only regret is I didn't find this site sooner.

Inactive user
10/10

In addition to the million dollar prize and the million-called casino, the diversity of the software is also great, but of course it's not millions. Slots Million from my point of view possesses probably the most different software among the world renowned online casinos. Now I'll try to list them: Net Entertainment, NextGen Gaming, Playtech, Quickfire, Quickspin, Rival Gaming, Gaming 1x2, Big Time Gaming, Thunderkick, Elk Studios, iSoftBet, Leander Games, Saucify, GamesOS and Genesis Gaming. If you is not enough, then you do not even need to register and just continue on.

Slots Million has a fairly well-designed site, which has just organized a section where you choose the game, if desired. Last time I checked, the Million Slots you could choose among as many as 925 slot machines. With other casino games, I think that number reaches a whopping 1,100 titles created just for you, and your unlimited entertainment. Frankly, all worthwhile is in the casino, and all that is available to play immediately without downloading the necessary software on your computer.

In the beginning I used a play for fun, but soon after learning about the possibilities of the casino I registered and started playing. After the deposit I first played on the Jack and the Beanstalk, and I'm doubled its deposit for one day, then I moved on Mega Moolah as it carries a huge jackpot. Unfortunately, this is my adventure because I finished the high stakes quickly lose all the money from the account. This casino has everything, a great number of games, the perfect customer support, a large number of payment options and most importantly a big heart that every day is given to loyal players.

This is one of the best out there. Design is amazing and have a large selection of games. They are also licensed in Curacao, Malta and UK, something that really brings peace of mind to players like me, who have had the unfortunate experience of playing at rogue casinos.

So, my review of "Slotsmillion"... I really dont understand why a Casino like this is not under the Top 5 here!!!!!!! This Casino isReal 10/10 Stars

- One of the best Bonus Rules in Online Casinos!!! So long if you're play with your own Real Money any winnings are yours!!!!.... No discussion, no hidden rules, exactly THAT!!

- Bonus Offers are always good, many Freespins (sometimes just for playing there) and with really fair Conditions (just 35 x the Bonus Amount, not your Deposit)

- Fast payments (between Business Hours in less than an Hour), Verifying only at Higher Winnings (more than 1000 €/$ direct or more than 2300 cumulated Withdraws).

- Games are great (more than 900 at the moment) and run without any Problem, RTP seems really good (just my own experience).

- Absolute professional and fast Live Support, no unnecessary Questions, you got a Problem and they solve it directly.

I would absolute recommend this Casino to everyone!! 10/10 in all Points of View

German Translation would be fine for the website, but nothing which is important to me :)

Wonderful online casino where there is really lot of slot games! Slotsmillion casino come to my light not so long time ago, but I am already claimed all welcome package bonuses, played even few more times, and I think it is really good online casino.

Well, let me start from introducing casino softwares: netent, quickfire, playtech, cryptologic, betonsoft, rival, and few more. Well, if this is not good name for casino - slotsmillion, than I have no idea which is good name for casino. Awesome games selection, awesome choice of softwares, big big huge thumbs up for that. Unfortunately last time I played playtech games was a bit laggy, but probably this is already fixed.

Customer support. Almost not used it. Once when my freespins for some reason does not credited at my account once I activate it I open it, describe my problem, and my problem was resolved within couple of moments. And no long waiting, no any suggestions like relogin or clear cookie. They just resolve it without any questions. Good CS.

Bonuses and promotions are okay, decent and nice welcome package, and great usual freespins. My last deposit was about month ago or so, and for this period I already got 2 bunches of no deposit freespins. First one at Friday 13, 13 FS on bloodsuckers with 1 euro per spin, and second one was 20FS on twin spin not so long ago. Perfect, nice, but I am also want to see more deposit bonuses, this is a miss of casino.

Withdrawals. Had couple. Not long. Usually if you request some time at evening or so - next day morning or afternoon. Of course it can be faster, but generally it is ok.

Overall slotsmillion casino offer probably biggest selection of games, they have playtech and rival, and this is just safe online casino.

A bit more deposit bonuses, a bit faster withdrawals? Please :)

Just wanted to share my experience at Slots Million Casino :

1. The Casino Has an Attractive Interface and is very user friendly I found it a true pleasure joining this casino I could believe the amount of games and how smooth everything runs here and what an amazing selection of promotions.

2. I've played at a lot of casino's and i can honestly say this one is something special everything has been thought of and managing ones account is simplicity one can view all their promotions with ease and check their wagering requirements everything has been thought of to the finest of detail.

3. The Customer Service at Slots Million Is Amazing very friendly , Timely and Professional I
am simply blown away by this casino there's an X-Factor in Customer Service here.

4. The Large Selection of Payment Options is very attractive and even included my preferred
option Neteller.

5. And Lastly this casino has the most amazing vision which I believe they are living up to if not going beyond :

"To be the casino with the best slots and casino games . We always strive to be as clear and transparent as possible, providing bonuses with simple and fair terms, on an easy-to-understand website."

And the part about constantly on the lookout for new and exciting slots and casino games... this place is so cool I'm going to enjoy being a member here.

6. Finally Cash outs are a breeze I can truly say that Slotsmillion Is level pegging with
the top Casino's such as Videoslots, Casinoluck, and 32red... I wish you all the best Casino SlotsMillion.

Games selection, customer service-seem legit, bonus is decent.

RTP- ugly.

iphone add to home screen doesn't work- MG unplayable.

Great variety of games and a good looking website.

I played with 37.50 euro on the new Tornado slot. My whole balance reached 0 euro without even hitting a tornado feature. I played more then 100 rounds on gonzo quest from the first deposit bonus, and never triggered the free spins. ALWAYS two scatters and when there are three, there are not lined with each other. Feels like a total fraud, because this happened at EVERY game i play. I will never come back here again as i don't trust them for a second even though others are claiming the opposite. I will stay away there are so much better casino's out there.

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Welcome Bonus 110% up to €500 + 100 Free Spins
Withdrawal Processing Time
0-5 days
Withdrawal Limit
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Complaints
Resolved 1 out of 1
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+1
Licences
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TuffPuff Casino
TuffPuff Casino
6.9/10 • 0
Welcome Bonus 100% up to €150 + 50 Free Spins, 1st Deposit
Withdrawal Processing Time
1-5 days
Withdrawal Limit
EUR 500 per transaction
Complaints
None
Deposit Methods
+14
Licences
Curacao