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Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Slots of Vegas Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

So I have attached here an email and the live chat that I just had directly with my bank about the dispute. And exactly as I stated in my previous message you are flat out lying saying that the chargeback has been completed, it hasn't even been initiated. They are still investigating the situation & they even asked me would I like to cancel the dispute. So now I guess my Bank is lying about you still having the deposit? No they only entity involved in this situation that has been dishonest, unethical & completely erroneous is you guys Slotsofvegas.com Like I have made very clear I talk loud because I can back myself up with the facts. You just like to talk & lie to make noise and create confusion. Now as u LIED again like u have about everything else provide evidence of the completed chargeback u claim that happened that DID NOT!! This is so ridiculous. You just keep on making up crap and thinking its going to fly. You can't run your games on me so stop wasting my time & pay me my money!!

Once again you are talking about something that has no relevance to this situation at all. You act like sending them something that I clearly have stated & they are already fully aware because I told them what the situation was with proof from the get go. Why dont u like any reputable company that does financial transactions send something that shows the charges that equal to what you all charged me? U can't because u dont have anything. And I dont know where u get off thinking any form of legit business is done with an open ended allowance for undisclosed charges. If that dumb excuse was the case then you all could just say well there were fees which came to $6,000 & thats why we charged your account that. Thats the most asinine crap I've ever heard. Your platform boasts on being around for 20 years & you all dont know what foreign transaction fees amounts are or have a system setup for that. The only reason anybody would try to use that ignorant of a statement is to steal from people and try to create what looks like a legitimate reason for doing so. Would u go to the store & purchase anything & allow the cashier to give u a "receipt" showing what you were charged but then u find out the amount they actually charged you was more than what your receipt said? Absolutely Not!! Nobody in there right mind would. That is the point of having a receipt, so u know exactly what u spent & what it cost. U dont get a receipt for something & the amount u pay is more than what your receipt states it costs. That is actually a crime to intentionally charge someone a higher price for a good or service when u stated, advertised & portrayed it to cost or be a different lower price. Its called theft by deception amongst other things. And that's the purpose of a billing statement , invoice & receipt. Your ridiculous statement, "OH it just cost more than what u expected." is literally laughable because where did my expectations come from? It came from the receipt that u provided me!!! This is completely insane & there is absolutely nothing u can say other than the truth. You overcharged me. You charged me for what was supposed to be free spins & everything shows that's exactly what u did, u just didn't think i would have the proof. And u have nothing that can dispute the facts of what happened. I have everything that has proven you have lied over & over, I had/have a valid reason for dispute & u can't steal my winnings because you got caught stealing extra money out of my account & I did what anybody would do when that happens. Literally u have not made a single valid point at all thru this entire situation because to end this whole thing all u had to do is show proof that the charges you all placed on my card were valid & that is as simple as a receipt. Just like the receipt i provided them showing that you charged me more than what my receipt recorded the charges were & furthermore I provided them with the transaction history that shows you all requested the $30 deposit & it was approved then 2 minutes later there was another request for $8 & that was approved. I mean i didn't have any winnings or other in my account on your platform at that time, so where else could the money come from? It came from my bank account!!! How much simpler could this be? U see those figures match up together but absolutely NOTHING u can say, show or prove adds up. Yall just tried your shenanigans on the wrong person & all of your little under handed tactics won't work on me because I knew exactly what u were doing or would try to do, that's why I have proof of everything. Sorry to tell u that yall aren't that smart or that slick and one thing I know is lies always involve a bunch of confusion just like you have tried to create since I attempted to cash my winnings out but the truth is solid as a rock. And that's why I have screenshots that have supported EVERYTHING that I have stated 100% and all u have done is just talk about irrelevant, invaluable "information" that is first a bunch of lies & second just being used in a weak attempt to distract the focus away from the matter at hand. You created this situation by charging me more than what I was supposed to be charged and for something that was supposed to be free. Free spins dont require an $8 deposit request followed by an $8 approved deposit right after what was supposed to be just my initial $30 deposit request & $30 deposit approval. And wow my bank had $38 removed from it. Hmmm i wonder how I came up with that figure & it was higher than my receipt shows it should have been. Hey maybe my debit card can tell me who did it or we can ask my puppy if he knows how those charges all match up but my receipt doesn't. Hmmm... I dont know what world u live in but when u make a charge or take more money out of someone's account than the records show should have been taken then they have every legal reason and right to dispute that transaction. And your incorrect actions being straightened out by dispute or chargeback has absolutely no bearing on the fact that you are still obligated legally, ethically & morally to pay me the money that is rightfully mine & that u owe me. It could have simply been solved if u were trying to fix the situation by u taking $30 from the $2,500 that u owe me & this is over & done with. But u are trying to steal MY MONEY like I have realized from the moment I made the initial withdrawal request and all of this ridiculous stuff started happening & I got 15 different stories. Oh it will take 7-10 business days, then it will be 20 days, then oh yeah u can't withdraw in Bitcoin yet that is the option u provided for withdrawal. Then do wire transfer, then we can't do wire transfer because we dont do business with your bank & blah blah blah. I have proof of all those conversations as well. Go head call my bluff & make my day. There is NOTHING that u can say because I have you all anyway u wanna go because I knew it would come to something like this so im wise enough to document everything. A picture is worth 1,000 words. And that's why I've popped u with one everytime u have sat up here and lied. To prove your a liar, u have been lying & obviously will continue to lie. But documentation dont lie! You tired of this yet? Im not! I can expose you everyday if u would like but one thing u won't do is think your going to sit up, literally create a bunch of nonsense and try to present it as factual information in order to steal MY MONEY! Yall aren't that smart & im not that dumb. So let's get to how we are going to resolve this by you paying me my money!

Hi James--

No matter how you continue to spin this, the bottom line is that you initiated a chargeback. I've explained everything clearly, ad nauseum, and you are still refusing to understand and take responsibility for your own actions.

You cannot have winnings if there was no deposit, which is exactly what happened, once you elected to dispute the charge.

I have sent the evidence of the chargeback to Ask Gamblers management as proof that what I've stated is accurate. Further, I have no intention of responding to any more of your ridiculous assertions and attacks.

Tawni