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Slotozen Casino

8.2
CasinoRank Very Good
8.6
Player rating 51 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to providers
  • No withdrawal fees
  • Live chat is open 24/7
  • Mobile friendly games
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, Spanish, Portuguese

Established

2021

Licences

Curacao Gaming Control Board

Affiliate Program

Casino Type

Instant Play, Live Casino, Mobile, Crypto Casino

Deposit Methods

Visa, MasterCard, Maestro, Skrill, Neteller, Payz, MiFinity, Paysafecard, CashtoCode, Neosurf, SticPay, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether, Dogecoin, Jeton, Sofort, AstroPay Card, Flexepin, MuchBetter, Volt, Rapid Transfer, CoinsPaid, Interac

Currencies

Euros, US dollars, Canadian dollars, New Zealand dollars, Australian dollars, Norwegian kroner, Russian rubles, Polish zlotys, Japanese yen, Kazakhstani tenges, Brazilian reals, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether

Withdrawal Methods

Bank Wire Transfer, Interac, Payz, MiFinity, SticPay, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Boleto, Sofort, Pix, CoinsPaid, Skrill, Neteller

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 0-1 hours
Pending Time: 0-24 hours

Withdrawal Limit

EUR 4,000 per day, EUR 10,000 per week, EUR 30,000 per month

Software

1x2Games, 4ThePlayer, August Gaming, Avatar UX, Belatra, Betsoft, BGaming, Boomerang, Booming Games, Booongo Gaming, Bulletproof Games, CT Interactive, Dreamtech Gaming, Amusnet (Former EGT Interactive), Electric Elephant, Elk Studios, Endorphina, Evolution Gaming, Evoplay, Ezugi, Fantasma Games, Felix Gaming, Fugaso, GameArt, Gamevy, Habanero, Hacksaw Gaming, Igrosoft, Iron Dog Studios, iSoftBet, Kiron Interactive, Leander Games, Leap, LuckyStreak, Mr. Slotty, NetEnt, Nolimit City, Northern Lights Gaming, Nucleus Gaming, Platipus Gaming, Play'n GO, Playson, Pragmatic Play, Games Global, Rabcat, ReelPlay, Reflex Gaming, Relax Gaming, Spinomenal, Thunderkick, Tom Horn Gaming, TrueLab Games, VIVO Gaming, Wazdan, Yggdrasil Gaming, Popiplay, TaDa Gaming, BF Games, Big Time Gaming, Four Leaf Gaming, Gamomat, Gamzix, KA Gaming, Onlyplay, Peter & Sons, Pocket Games Soft, Push Gaming, Quickspin, Red Tiger Gaming, Reevo, Spade Gaming, Spribe, Swintt, Triple Cherry, Turbo Games, Zillion Games, 7Mojos, Novomatic, Playtech

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Slotozen Casino is an online casino where players can enjoy a universe of games from big industry names such as NetEnt, Nolimit City, Pragmatic Play, Yggdrasil Gaming, and more. The site supports several different languages so it supports players around the world and it can be reached on most devices like the latest smartphones and tablets. Players can also feel safe as the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Spain, France, the United Kingdom, Poland, Netherlands, Jersey, and Greece. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Their games lobby is packed with games that include some of the industry’s finest video slots. Players will also be pleased to know that it is easy to navigate and quick to find games thanks to some filleting options. Players can sort games into alphabetical order, list games by their popularity and how new they are, and can also use a drop-down menu to select their favourite providers. Some of the titles available to enjoy here include the Book of Dead Slot, Book of Shadows Slot, Aztec Magic Deluxe Slot, and The Dog House Slot.

Megaways Slot

When it comes to table games the casino also hosts a variety of these so players will always have something to enjoy, regardless of which game types they enjoy. There are popular tables like Blackjack, Roulette, and Poker which come in classic and more modern versions, depending on the provider. 

There are some video poker games too so players create their best poker hands and beat the dealer. There are lots of choices and they come in multi-hand variations so players can easily switch depending on what they prefer. 

Live Casino

Then we move onto their live dealers’ section where players will have access to several tables that are hosted by live croupiers. These are real people that players can interact with and more than one player can join the same game, just like in a land-based casino. There are games from the likes of Evolution Gaming so players are in safe hands.  

Mobile Gaming

Slotozen Casino can also be enjoyed on the go so players can either log in or create an account through a compatible mobile browser to enjoy their favourite games wherever they are. No additional applications are needed and the mobile site replicates the web version so players can enjoy the same casino experience at any time, only with more convenience. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. They have a live chat facility where customer support agents are available to help 24 hours a day, 7 days a week. Players can also reach out to support directly through email if they require additional assistance or use their email contact form. 

Security and Fairness

When it comes to security players won’t need to worry. The casino uses encryption methods and firewall technology to protect its players at all costs. They also use a random number generator to determine the results of their games so that they are fair and unbiased.

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Player Reviews

8.6
51 reviews
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Dewalt900
2 months ago
10

This online casino site is the best! You get a chance at a free bonus everyday! Also the withdrawal time is super fast without any issues :) I highly recommend!!

Noemydrappp
2 months ago
10

I have opened my account not so long ago but I am already hooked on this casino!! The selection of games is so great, and they have the best costumer service I have experienced !!!

Slotozen Casino
1 week ago

Dear Noemydrappp,

Thank you for taking the time to write the feedback. It means a lot to us.

We're thrilled to hear that you've enjoyed our selection of games and that our support team has met your expectations. Your recommendation means a lot to us — we look forward to continuing to provide you with a great experience.

If you have additional questions, don't hesitate to contact us at any time.

Best regards,
SlotoZen Casino Team

Alexuuskipa
3 months ago
6

What has made my experience great has definitely been the customer support, all the games and all the new features. And most definitely all the different type of bonus’s it’s all been so fun I’ve loved every minute of it!
I’d recommend this %100 to anyone and everyone

The experience is awesome I would I would recommend it to family friends and everybody it is the best casino you could ever play missions gifts everything with the best customer service

Slotozen Casino
1 week ago

Dear Alexuuskipa,

Thank you so much for your amazing feedback!

We’re thrilled to hear that our customer support, game selection, new features, and bonuses have made your experience so enjoyable. Your recommendation means the world to us!

We’re honored that you’d recommend us to family and friends — that’s the best compliment we could ask for. We’ll keep working hard to make sure every minute you spend with us is just as fun and rewarding.

Best regards,
SlotoZen Casino Team

Malis
3 months ago
10

Easy to use interface and Awesome selection of games with many different providers. Live chat is quick and helpfull. Depositing is easy and quick with lots of different options

Slotozen Casino
1 week ago

Dear Malis,

Thank you for your wonderful feedback!

We're happy to hear you find our interface easy to use and enjoy the wide selection of games from various providers. It’s great to know our live chat is quick and helpful, and that depositing with multiple options is smooth for you.

We appreciate your support and hope you continue to have a fantastic time playing with us!

Best regards,
SlotoZen Casino Team

Shelley123
3 months ago
7

Game variety is good and when you are on instant chat, you are actually talking to a person, so good interaction in that regard. I appreciate the fact they don't use a bot like some casinos.

It took awhile for me to get my documentation right because I had to keep messaging in, asking what it was they needed from me. The emails they sent me offered no explanation. So interaction in that regard sucked. Also, when trying to do a withdrawal I had to once again go on messenger to ask what was going on, and why it wasn't going through. The person on there told me to cancel my $3000 request and lower it to $1000 and it would be faster. I thought that was weird. It was then, that I found out that their maximum withdrawal per day is $4000, so I couldn't figure out why I had to lower it to $1000? This morning I have requested the other $2000 but still have not heard anything back about that. I have a feeling I may have to cancel that one too, and just do $1000. (You can also only do one transaction per day when requesting a withdrawal. But you can do hundreds of deposits! lol No problem there!

Message
Slotozen Casino
1 week ago

Dear Shelley123,

Thank you for taking the time to share your detailed feedback.

We are glad to hear that you appreciate personal communication through our chat — we agree that communicating with a real person is very important!

However, we are sorry to hear about the confusion and delays you encountered during the document processing and withdrawal process. Your concerns about clear communication and withdrawal limits are totally understandable, and we appreciate you bringing them to our attention. We're always working to improve our communication and make these processes as smooth as possible for our players.

Regarding withdrawal limits, we apologize for any inconvenience caused by daily limits. This is necessary to ensure a smooth withdrawal process for all players.

We hope that your next experience will be much more positive, and if you have any further questions or need assistance, our support team is always ready to help.

Best regards,
SlotoZen Casino Team

Bigtrolle
3 months ago
10

Slotozen is definitely the best casino I have ever experienced. I really like this casino, it's easy to use and the design is clean. Games load fast, and there's a huge variety, especially in slots. It gives you a great opportunity to try all the different kinds of games. They have a live chat where a support team is always online and ready to answer your questions. Great welcome bonus and fidelity program. Also, the VIP program is amazing.

Slotozen Casino
1 week ago

Dear Bigtrolle,

Thank you so much for your fantastic feedback!

We're thrilled to hear that you find our casino easy to use, with good games, and a wide variety of slots. It's great to know that our live chat support, welcome bonus, loyalty, and VIP programs have made your experience even better.

We truly appreciate your kind words and look forward to providing you with even more exciting games and rewards.

Best regards,
SlotoZen Casino Team

Cry1011
3 months ago
10

Love it, they have tons of bonuses and are quick to respond to questions. They also have all of the games I love to play!! I also like the variety of games they have.

Slotozen Casino
1 week ago

Dear Cry1011,

Thank you so much for your kind words and recommendation — it truly means a lot to us!

We're thrilled to hear that you’re enjoying the bonuses and our game selection. We work hard to make everything smooth and enjoyable, so it's great to know we're hitting the mark.

Best regards,
SlotoZen Casino Team

Stevio1428
3 months ago
10

I like the different games and lots of bonuses are offered when you first deposit. They have a nice rewards system, which is fair. You easily get help when you need it. All the games have nice graphics and are easy to play.

Slotozen Casino
1 week ago

Dear Stevio1428,

Thank you for your kind words!

We’re delighted to hear you enjoy our variety of games, generous bonuses, and rewards system. It’s great to know our support team has been helpful whenever you needed assistance. We always strive to offer games that are both visually appealing and easy to play.

If you have any questions, please do not hesitate to reach out to our team at any time.

Best regards,
SlotoZen Casino Team

kittykat94
3 months ago
10

Lots of games to choose from! Such a wide variety! Also bonuses sent to you by email, so don’t forget to sign up!! There is also an app you can add to your Home Screen for easy access!!

Slotozen Casino
1 week ago

Dear kittykat94,

Thank you for sharing your thoughts!

We’re happy to hear you’re enjoying the variety of games and the bonuses. Great tip about adding the app for easy access — that definitely makes playing more convenient!

If you ever have any more thoughts or suggestions, feel free to reach out to our team.

Best regards,
SlotoZen Casino Team

Neeva000181
3 months ago
8

The responses in chat are quite fast, there's so many games and bonuses to choose from and the withdrawals are even faster then I thought! Definitely would recommend if your looking a good experience!

Slotozen Casino
1 week ago

Dear Neeva000181,

Thanks so much for the great feedback!

We're thrilled to hear you had an amazing experience and that our support team and fast withdrawals made a difference. Your recommendation means a lot to us!

Best regards,
SlotoZen Casino Team

Lulux1212
3 months ago
10

Well, apart from the amazing customer service support, they have the best games, and not to mention, they have all the games you could ask for. So I’m happy to say Slotozen is by far the best and I highly recommend it to all my friends and family.

Message
Slotozen Casino
3 weeks ago

Dear Lulux1212,

Thank you so much for your wonderful feedback! We’re delighted to hear you’re enjoying our amazing customer service and extensive game selection.

It means a lot that you recommend us to your friends and family — we truly appreciate your support.

We look forward to continuing to provide you with the best gaming experience possible.

Best regards,
SlotoZen Casino Team

Hithere123
3 months ago
6

Awesome app! So many slots! Finally found a casino app that's actually fun and easy to use. Slotozen has a HUGE selection of slot games, and I'm always finding new ones to try. The daily bonuses are a nice plus, and the app runs really smoothly on my Android phone. No complaints here, highly recommend it if you love slots!

15 people 22.05.2025

Awesome app! So many slots! Finally found a casino app that's actually fun and easy to use. Slotozen has a HUGE selection of slot games, and I'm always finding new ones to try. The daily bonuses are a nice plus, and the app runs really smoothly on my Android phone. No complaints here, highly recommend it if you love slots!

15 people found this review helpful this review helpful

Slotozen Casino
3 weeks ago

Dear Hithere123,

Thank you so much for your fantastic feedback! We’re thrilled to hear you’re enjoying our app, the huge selection of slots, and the daily bonuses.

It’s great to know the app runs smoothly on your device and that you’re always finding new games to try. Your recommendation means a lot to us!

Best regards,
SlotoZen Casino Team

Bipolarmagi
3 months ago
8

Great customer support. A wide variety of games. Site navigation is simple. Fast pay outs. Definitely recommend giving this one a go. So far I've had zero issues with this casino.

Slotozen Casino
3 weeks ago

Dear Bipolarmagi,

Thank you for your positive feedback! We’re delighted to hear you’re enjoying our great customer support, wide game variety, and simple site navigation.

It’s wonderful to know that payouts have been fast and that you’ve had a smooth experience so far. We really appreciate your recommendation!

Looking forward to providing you with many more enjoyable moments.

Best regards,
SlotoZen Casino Team

fraserrr
3 months ago
10

I find a Slotozen to you have great customer service very easy to navigate app and an overall enjoyable experience. Would definitely recommend and will continue using. I enjoy the free spins and the variety of games. Never had a bad experience like I have with other sites. They seem to just be more genuine and not just looking to take your money and forget about you. So many sites don’t bother to listen or seem to care when you contact customer service but I’ve never felt that way with slotozen. Was fed up with previous sites I used and I’m glad I found this site.

Nothing so far. I will continue to use them and if I find anything, I’m not satisfied with I will turn to update my review. Don’t have any her complaints and to not foresee finding any like I said before I will update if I find anything I dislike

Message
Slotozen Casino
3 weeks ago

Dear Fraserrr,

Thank you so much for your heartfelt and detailed feedback! We’re truly glad to hear that Slotozen has provided you with an enjoyable and genuine experience — especially after your frustrations with other sites.

It means a lot to us that you appreciate our customer service, easy-to-navigate app, free spins, and game variety. We’re committed to listening to our players and making sure you feel valued every step of the way.

We appreciate your trust and look forward to continuing to provide you with the best experience possible. If you ever have any concerns or suggestions, please don’t hesitate to reach out.

Best regards,
SlotoZen Casino Team

Adamvan
4 months ago
10

I really like Slotozen, great customer service available 24/7, almost instant withdrawals, and tons of games. Nice cash back bonus every week as well. Highly recommend

Not much to dislike but I’d love to see Elk Studios added to the providers of slot games. And occasionally the games can be a little slow, but not a big deal

Message
Slotozen Casino
3 weeks ago

Dear Adamvan,

Thank you for your great feedback and recommendation! We're delighted to hear you appreciate our 24/7 customer service, fast withdrawals, and wide selection of games.

We also appreciate your suggestion to add Elk Studios — we’ll pass this along to our game team for consideration. Thanks for your understanding about occasional slowdowns; we’re always working to improve the platform’s performance.

Best regards,
SlotoZen Casino Team

jordino6969
5 months ago
10

Great selection of games, wide variety of deposit and withdrawal methods. Great customer service. Give you a great opportunity to try all different kinds of games.

Slotozen Casino
3 months ago

Dear jordino6969,

Thank you so much for your great review!

We are very pleased that you like our selection of games, convenient deposit and withdrawal methods, and the level of service. Our team always strives to create the best conditions for a comfortable and exciting game.

We will continue to work to ensure that you can discover new games and enjoy every minute with us!

Best regards,
SlotozenCasino Team

lukasgambler1337
6 months ago
9

I really like this casino, it's easy to use and the design is clean. Games load fast, and there's a huge variety, especially in slots. The welcome bonus gave me a decent boost to start playing. I’ve had a few nice wins, and the wagering wasn’t too hard. Customer support was quick to reply and polite

My only complaint is the withdrawal time, it took almost 4 days to receive my payout, which kinda killed the mood. Feels like a joke. Good to take your money, slow to give it back. Not cool.

Slotozen Casino
3 months ago

Dear lukasgambler1337 ,

Thank you so much for your detailed and honest feedback!

We're thrilled to hear that you’re enjoying our platform, from the clean design and fast-loading games to the wide variety of slots and the welcome bonus. It’s also great to know that our support team made a good impression — we’ll be sure to pass your kind words along!

We truly appreciate your comment about the withdrawal time. We understand how frustrating delays can be, especially after a good win. While some payment methods may take longer due to banking processes or security checks, we are constantly working on optimizing and speeding up our withdrawal procedures.

Your experience matters to us, and we’re taking your feedback seriously. If you'd like to share more details, feel free to reach out directly to our support team. Best of luck on your next spin!

Warm regards,
SlotozenCasino Team

GamingFan
6 months ago
10

I just want to say that although this site doesn't seem to be very different from the others at first glance with its design and name itself, once you try it it will truly become one of your personal favorites. After all, it begins to bribe you from the very beginning of registration..... (of course in a positive way). From the very beginning of registration and until now, everything really goes like clockwork, after signing up I received a nice registration bonus, then when I was exploring its features I came across a tab with their lootboxes where my free gift was already waiting for me (it's a pity that it wasn't a winning one), on my first deposit I instantly received a generous bonus without any issues and in general the site runs without any lags or glitches. The only drawback for me so far has been the verification stage of the profile, so I even had to contact their support team, which pleasantly surprised me with its explanations and even provided examples of documents. Therefore, considering all the pros and cons, I will say that Slotozen is currently in the top 5 of my favorite sites.

Slotozen Casino
3 months ago

Dear GamingFan,

Thank you very much for such a positive review!

We are incredibly pleased to know that our casino managed to pleasantly surprise you from the very first steps, from registration to the game process. We really strive to make every interaction with the platform as convenient and interesting as possible. We are glad that you liked our sign-up bonus, loot box system, and instant deposit bonuses. We are also grateful that you appreciated the stable operation of the site - it is a priority for us! As for verification, we thank you for your patience. We know that this can be an inconvenient stage, but we are always here to help and explain all the nuances, as our support team did. Your words motivate us to develop further to secure our casino in your top for a long time!

We wish you even more winnings, pleasant surprises, and vivid emotions!

Sincerely,
SlotozenCasino Team

ryangambling7
6 months ago
9

I once used to play at this casino but over time, it was forgotten in my head among other new gambling platforms. However, recently, while digging through my inbox and catching up on emails, I noticed some letters from Slotozen and decided to recall my former days with it. And you can imagine how I was pleasantly surprised to find not just some reminder letters, but a whole stack of NDBs, and I immediately decided to check if I still manage to use them and give this casino a 2nd chance. And now guess who received 3 bonuses and even made a successful withdrawal:)? Perhaps it was fate that I had to come back here and now this site has completely different flavors for me, man. Of course, its a shame that I couldn't use all the bonuses because, as the support guy claimed, they have already become invalid, but I was quite satisfied and will continue to hang out here.

Slotozen Casino
4 months ago

Dear ryangambling7,

Thank you for sharing your impressions and deciding to return to our casino!

We are very glad that our newsletter was able to remind you of us and give you pleasant emotions. Your successful experience with bonuses and withdrawals is the best assessment of our work.

As for the bonuses that have become invalid, we thank you for your understanding. We regularly update the terms and conditions of our promotions to offer relevant and profitable offers to our players. We recommend that you follow the news so you don't miss out on new bonuses. We strive to make the game with us as comfortable and interesting as possible, and we are always ready to support you with any questions through our support team.

We will be glad to see you among the regular players and continue to give you pleasant impressions!

Best regards
SlotozenCasino Team

dylan_cooks
6 months ago
9

SlotoZen is definitely the best casino I have ever experienced. Withdrawals are processed as quickly as possible on the casino side. I have never had any problems with delayed withdrawals.

On the negative side, sometimes it happens that VIP managers don't respond very quickly, so I have to contact the support chat, where they will always help.

Slotozen Casino
4 months ago

Dear Dylan_Cooks,

Thank you so much for your kind review.

We are extremely pleased to know that you consider us to be the best casino you have ever visited! Payout speed and reliability are one of our top priorities, and we're glad you recognized that. We are also grateful for your constructive feedback on the work of VIP managers. We will already take your opinion into account to improve response times and make the service even more convenient for you.

We're glad you're with us and wish you many bright moments and big wins!

Best regards
SlotozenCasino Team

LolaHarley
7 months ago
10

Slotozen is definitely one of those casinos that tries to keep players engaged, and honestly, they’re doing a pretty solid job. The daily free loot box is a nice touch I mean, who doesn't like free stuff, right? At first, I didn't really get how it worked, but once I figured it out, it became part of my daily routine. Even if I wasn't planning to deposit, I’d still pop in just to grab it. Hopefully, they won’t remove this feature once they grow bigger.
The site itself is super simple, which I actually like. No unnecessary flashy stuff, just straight-up gaming. It kinda gives off oldschool video game vibes which is cool! The bonuses here are pretty frequent too, and they don’t just throw in the same basic offers over and over again there’s some variety which keeps things interesting.

Slotozen Casino
7 months ago

Dear LolaHarley,

Thank you for taking the time to write the feedback. It means a lot to us.

We’re really glad to hear that you're enjoying the daily loot box.
It’s great to know you appreciate the simplicity of the site – we definitely wanted to keep things clean and focused on the gaming experience.
We also take pride in offering a variety of bonuses to keep things fresh and exciting for players like you.

We’re looking forward to keeping the good times rolling!

Kind Regards,
Slotozen Casino Team

JacobW34
7 months ago
10

Slotozen is a good casino to play with. I like their bonuses and free loot boxes that are granted each day. It is a good chance to try my luck and receive some free spins. I had several withdrawals and would like to note that they were fast, without delays, I only needed to verify my account. The support team helped me with all the questions I had regarding this issue, explained to me what documents were required and even sent me an example of it. So the verification process became easy for me.

Slotozen Casino
7 months ago

Dear JacobW34,

Thank you for your feedback!

We're thrilled to hear that you're enjoying your experience with Slotozen, especially the bonuses, free loot boxes, and fast withdrawals.

It's great to know that our support team was able to assist you smoothly during the verification process and made it easier for you.

We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with a great gaming experience!

Kind Regards,
Slotozen Casino Team

styleBender8128
8 months ago
10

Ive been hanging around this casino for a bit, and honestly, it’s been nothing but smooth sailing really didnt let my hopes down. They’ve got this cool setup that just makes everything feel effortless and easy to navigate through. No weird menus or confusing pages thats a big yes for me. To be honest I was a little skeptical at first, but all my questions and difficulties were smoothly resolved by the support team, and that’s when I knew this place wasn’t like the others. Got a sweet welcome bonus and while I was at it I snagged some free spins. Definitely helped me feel more comfortable diving into the games.
What really impressed me was the customer support. Seriously, I had one tiny hiccup when trying to get some spins activated and they took care of it fast (one of the difficulties i mentioned earlier) Like no back and fort just a quick and straightforward help. Cant say that about every casino.

The best part though? When it was time to cash out, I was honestly expecting some long delay, but nah the funds came through quickly.

All in all, this place has been treating me well, and I’m sticking around for sure.

At the moment, I haven't found anything that I dislike here, for me everything is great. The support team more than everything, they are just cool-chill guys :)

Slotozen Casino
8 months ago

Dear styleBender8128,

Thank you for your feedback.

We’re happy to hear that everything has been smooth for you. We aim to keep things simple and easy to navigate, so it's awesome that you appreciate the setup.

We’re also glad our support team was able to resolve your concerns quickly. We’re also excited that the welcome bonus and free spins helped you get off to a great start.
And of course, we’re thrilled to hear you had a fast and easy cash-out experience.

We look forward to providing you with even more great experiences!

Slotozen Casino Team

Kellydavdav
8 months ago
9

The withdrawals are fast for my method, although I don’t know about others but me personally I didn’t have any issues with it. The casino looks classical and well-made, the games are smooth. I used it both on my desktop and phone, my phone is quite old, but it still made the site work properly

The verification process :( The supp guy informed me about the documents that I need to provide, otherwise I wouldn’t make it cause the process seems quite complicated to me.
I had an issue with the bonus becuae I deposited but didn’t get it. As it turned out I used the wrong code, but luckily for me I didn’t use any cent of my deposit si they added me the bonus manually. I was one step away from spending the balance not gonna lie :)

Slotozen Casino
8 months ago

Dear Kellydavdav,

Thank you for your feedback!

We're glad to hear that your withdrawal experience was fast and smooth and that the casino's design and games worked well for you, even on your older phone. We’re also happy the issue with your bonus was sorted out.

We understand the verification process can seem a bit complex at first, and we appreciate your patience with that. We’re always looking for ways to improve, so we’ll take your feedback into account as we continue to refine the process.

If you ever have any more questions in the future, don't hesitate to reach out!

Kind Regards,
Slotozen Casino Team

mia_malkova_2001
9 months ago
10

I spent a week playing at this casino, and here are my thoughts:

I got the sign-up bonus and lootbox. It seemed really interesting to me because it was my warm-up, and also because I'm not a fan of bonuses and always play with my own money. I usually get 3 or 5 free spins, but sometimes you can get 20 or even a cash bonus, so I was pretty surprised. I don't typically play with bonuses because they all have a max withdrawal limit. So my review will focus more on the games themselves.
The casino runs smoothly without any lag. My favorite game was Green Chilli 2 — I won almost $1k right away and withdrew it to my bank account within 24 hours. Big thanks for that, wow, casino!

There was an issue with my deposit, so I had to contact the support team. They quickly resolved the issue, and that’s when I found out I was eligible for cashback due to my activity. That was a nice surprise because I’m a fan of cash bonuses, not free spins. So, a special shoutout for that. I also want to highlight the Support team for their great attitude and the festive vibe I got while chatting with them. Really friendly managers and fast problem resolution.

One thing I'd suggest is having cashback available not just weekly but also daily, with a higher max withdrawal limit. Also, it would be nice to see more games from Pragmatic.

Slotozen Casino
9 months ago

Dear Mia_malkova_2001,

Thank you for taking the time to share your feedback.

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