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Page 3 – Player Reviews for Slotozen Casino

Slotozen Casino
Welcome Bonus

100% up to 300 CAD + 100 Free Spins, 1st Deposit Welcome Bonus

Our Rating CasinoRank
8/10
CasinoRank
Player Rating 53 reviews
8.6/10
53 reviews
Complaint Response 3 complaints
2 days avg. 3 complaints

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Player Rating
8.6/10 ● 53 reviews

Top Reviews From Our Players

A simple and cool casino. Its design reminds me of the graphics of some computer games and I really like it. There are a lot of advantages in this casino especially their bonuses and daily free bonus. Very cool feature. I like to spend several hours in the morning and evening in this casino

Withdrawals are simple and fast, but the verification took me some time. And without verification, you will not be able to withdraw funds. Fortunately, the live chat works around the clock but it would be very cool if the verification was simplified or removed

Dear MellisaChamp, Thank you for your feedback on our casino! We are glad to hear that you enjoy our design, bonuses, and daily free bonus. We understand that verification can be a hassle, but it is necessary to protect our players and to comply with regulations. We are always looking for ways to improve our verification process, and we are glad to hear that you found our live chat to be helpful. We hope that you will continue to enjoy playing at our casino. Thank you again for your feedback! Sincerely, Slotozen Team

user avatar

This is a fairly new casino and it can hardly be called popular. I would say that this casino is still developing. In order to lure players, they made a free bonus that is available every day. It can be obtained once per day. I enter this casino just every day to get my free bonus and after this exit. This bonus is called a loot box. I hope they won't remove this feature when they gain popularity, I predict that it will be soon. Pretty cool casino. They deserve a like for their honesty.

I got a signup bonus and my friend didn't. I don't know what the reason is, I think they have some hidden rules for getting a bonus for registration that you won't find out until you try.

Dear Cindysss, Thank you for your feedback on our casino. We appreciate your honesty and your willingness to share your thoughts with us. We apologize that your friend did not receive a signup bonus. We are not sure why this happened, but we will investigate the issue and take steps to ensure that all players receive the bonuses that they are entitled to. At the same time, your friend can contact our 24/7 support for exact details regarding this situation. Also, we do not have any hidden rules for getting a signup bonus. We are transparent about our bonus terms and conditions, and we can assure you that we are committed to treating all of our players fairly. We are still a new casino, but we are growing rapidly and we are committed to providing our players with the best possible experience. We value your feedback and we will use it to continue to improve our casino. Thank you again for your support. Sincerely, Slotozen Team

user avatar

They have good games and their customer service is generally ok and pretty quick. Apart from that all of my experiences have been negative all together.

Some of their staff can be rude. But the main thing is their bonus system. I spent over $1000 last week and I received an email saying I have cashback in my account but the vip manager told me no I don't get cashback which shocked me. So be careful as their cashback system has a lot of restrictions. Worst cashback system I've come across.

Dear ryanpokies, Thank you for your feedback on our casino. We appreciate your honesty and willingness to share your thoughts with us. We are sorry to hear that you had a negative experience with our bonus system. We take all feedback from our players seriously, and we will use your feedback to improve our system and make it more transparent. We understand that you are disappointed that you did not receive cashback. We apologize for any confusion this may have caused. Our cashback system does have some restrictions, but these restrictions are in place to protect our players and to ensure that our bonuses are used fairly. We hope that you will give us another chance to prove to you that we are a fair and honest casino. We are committed to providing our players with a safe and enjoyable gaming experience. Sincerely, Slotozen Team

user avatar

I like slotozen has very good selection of games and many cool bonuses. I am a long time player and have decided to cut back on the many casinos iv been playing on for years. Iv selected a few chosen few and to say this casino made it on my list. I havnt had a big win yet but am excited to see how there withdrawal system fans out as I'm one to really play in the instant withdrawal casinos.

At this moment I havnt anything bad to say about this casino but will keep you updated on how things go.There ain't many casinos that get the top notch AAA mark

Dear Taurangalee, Thank you for such a great feedback. We are very pleased that you are satisfied with our casino. We wish you the best of luck! With love, Slotozen Team

user avatar

Slotozen is the best online casino out of several I've tried, the welcome bonuses were great and they offer extra cash deposit bonuses, free spins or both quite often. They run different competitions regularly and you earn points to reach levels where the reward can be free spins or cash bonuses. Support is good and there is always an agent on chat that can help you with any problems, plus if you're a VIP like me, you'll be allocated a personal account manager.

The only negative I found is that when you have active bonuses, you are restricted by the developer from playing some games and quite a few are my favorite.

Dear Manic, We are delighted that you like our website, thank you for your feedback! We're working daily on the abundance of games on our site and I'm sure there's a lot of games for you to enjoy. Love, Slotozen Team

user avatar

This site has a simple and easy to navigate website, which makes usability really easy and hassle free. All features are all layed out in the site as well, tons of games, varied payment methods and somewhat generous bonuses given to all players.
Oh it is a good thing that it has no withdrawal fees.

Additional live dealer games would be nice and a good edition to their game catalogue, aside from that, also I think that they should add a customer support via phone and even on emails.

Dear Ryan Reynolds, Thank you for the feedback! We are delighted that you like our design. We are working on new games for our players every day. Also our chat support is available for you 24/7 and will always help with any of your questions. We look forward to seeing you on our site!

user avatar

Slotozen casino is another great addition to the casino directory at Askgamblers and I loved playing at this casino. The casino is owned and operated by Dama NV and regulates with a gambling license issued by the government of Curaçao. The casino offers its players 12 fiat currencies that include Euro, USD, ZAR, INR, NZD, CAD, AUD, and crypto currencies which are BTC, BCH, ETH, LTC, DOG and USDT. The minimum and maximum amount for deposit and withdrawal are €20 and €4000 respectively.

The casino has more than 90 slot providers at their casino and these providers include BTG, Gamomat, Thunderkick, Play’nGo, Yggdrasil, Elk studios and many more big and small providers. The casino is very special in every aspect and where all other casinos give 3 or 4 bonuses in welcome package, Slotozen casino gives 5 deposit bonuses where you can claim €850 in bonuses. The casino gives you a first deposit bonus of 50% up to €250, a second deposit bonus of 100% up to €100, a third deposit bonus of 70% up to €150, a fourth and fifth deposit bonus of 100% and 120% up to €150 and €200 respectively. The bonuses can be claimed with a minimum deposit of €20 and you need to wager the bonus 40 times in 7 days.

The casino has a great support staff which is available at live chat and email all the time and respond to all your queries.
My personal experience at this casino has been good as I have made a total of 5 deposits adding up to €610 and managed to cash out €735. All three games from all providers run smooth and RTP is great as well. The verification is quick as well and the casino has processed all my cash outs in under an hour. Do try this casino.

Dear BLACKJAX! Thank you for your lovely feedback. Happy you enjoyed our range of games and welcome bonuses offer. Keep an eye on our new games and promo offers for the most exciting playing experience. Have fun and good luck! Cheers, Slotozen Team

user avatar

I found Slotozen Casino very nice! I love how the game are organized and easy find. Their website load pretty fast and they got tons of good providers some missings but still very enjoyable. The chat customers service is fast to respond and help you with your questions and concerns. Bottom line I love how simple and straightforward this casino has to offer.

I won a sum of money and it has been difficult to pass my verification. They asked for document that not even my bank had it! So we still going back and forth and hopefully they’ll approved my doc because if not I will be very disappointed cos I really like the looks and feels of this Casino.

Dear MIMOSA, Thank you so much for such a lovely review! We appreciate it greatly! Please provide us with your email, and we will try to investigate the case. Best of luck with Slotozen

user avatar

I like the game Gigablox are really fun and appreciate the fact that there's is e-transfer available as a deposit method make it very easy to deposit and its approve instantly.

I don't like the customer service not working in the interest of they customer but in the interest of casino.
They make me go vote to become the rising star for a little king gift but once iIhave done it and give them the screen shot the representative make me angy because he was giving me a hard time just so he don't have to give me free spin like mention in the promotional email.
Sorry but that the kind of mess I don't want a casino to make me feel like this.
They have loss me as a customer today just because the try that on me be legit I be of forget about me and my money.
I'm kind so I ask them to be kind to me if they want to play that way I will certainly not be encouraging the type of manner.

Dear LYPSE19! So sorry you weren't completely happy with us. We also apologize to hear our support team couldn't meet your expectations. We will submit your request to the required department and process it as soon as possible. Best of luck with Slotozen

user avatar

The game selection is great and the bonus offered are also good. I love the cash back Monday option. The chat support are friendly and helpful when they are available.

At times the live chat is not available and only an email can be sent when help is needed. Generally the email is answered within a short time which helps.

Dear LETTSA13! Thank you so much for such an amazing review! Always happy to chat and sort any questions for you. Enjoy your playing, and best of luck! Love, SlotoZen Team

user avatar

The site is easy to navigate and the look and feel is very good.
Big welcome package.
Individual bonus offers, very nice to keep me coming back to the site.

Play'n Go is missing as gaming supplier.
I am a bit surprised about the bad rating, as I received my withdrawal after finalizing the general kyc, positive surprise of this casino!

Dear CASINOLOVER717, Thank you for sharing your experience with Slotozen! Even though it’s a new brand, we did our best to create a product, that is worth attention. At the same time, we continue updating Slotozen all the time, adding new games and game providers, creating more and more generous bonuses and other interesting offers. Players' reviews are our motivation to work more and harder for you! Best of luck with Slotozen :)

user avatar

Slotozen is one of the latest casinos I joined, after noticing them being added on Askgamblers. I was curious to try them after seeing that they offer Netent, Pragmatic Play, Nolimit City and other popular game providers. And I also really liked their welcome bonus package- it offers deposit bonuses for your first 4 deposits and comes with 40x wagering requirements. Without much of a thought, I signed up there and made my first deposit and claimed the first deposit bonus.

The first deposit bonus gives a 100% match bonus and 100 free spins, which in this case are split in 50 spins per day, which is definitely a nice change, as usually casinos split spins in sets of 20 or even 10 spins per day. I deposited 30 eur and got a 100% match bonus right away. In my session I played a few games I don't usually play, like Hoarder Xways, Fire in the Hole and Warrior Graveyard slots. However, even with minimum stakes, I didn't get any wins above 100x bet and my balance didn't survive more than an hour. Then I played my free spins, which paid roughly 5eur and used them on the Starburst slot. The next day I got another 50 free spins and won only 2eur, which I used on the same game.

Although I didn't have much luck at Slotozen casino, I did enjoy their game selection and decided to make my second deposit and took the second welcome bonus. I had a good session with a few of my favorite Netent games. I had better luck than in the previous session and I was halfway through the wagering, but in the end I didn't manage to complete it and lost.

That being said, while I haven't managed to make a withdrawal yet or had any impressive winnings, I've enjoyed my time at Slotozen. They have a great selection of games and also their bonus terms are good. I'm definitely going to complete the welcome bonus package to try my luck again. But so far I haven't had any issues or reasons to chat to support, so that's definitely a plus.

Dear BLONDIE, Thank you for sharing your experience at Slotozen! We are happy to receive such a review, it makes us work more and more to make the product even better. We are constantly offering different kind of bonuses for each player, including tournaments, great Season War program and other generous exclusives and we hope you enjoy Slotozen even better! Wish you best of luck :) SlotoZen Team

user avatar

A standard casino from the softswiss platform, a large selection of games and providers. There are many different options for depositing and withdrawing funds. not a bad design, and decoration. User-friendly interface.

I registered at the casino, uploaded the documents, and that's what they wrote, all the documents were rejected! the explanation says that documents are accepted either in Latin or Cyrillic! complete insanity! all documents are standard and downloaded in all casinos from softswiss, and there are no problems anywhere, all docks are naturally in Russian in Cyrillic!

Dear Anton, We’re very sorry about the confusion with your documents. They were rejected by an agent's mistake. Your account is already verified. Next time, please contact our Support Team directly, so we can help with any of your questions. Best of luck, SlotoZen Team

user avatar

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