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Slotastic Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 39 reviews
6.5/10
39 reviews
Complaint Response 19 complaints
3 days avg. 19 complaints
What we like
  • Leading software provider
  • Mobile Gaming available
  • 24/7 live chat assistance
  • SSL encryption
  • Software is audited regularly and proven fair
  • Android app available
What we don’t like
  • A single currency (dollars)
  • Complete game selection is not available in Instant Play
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Slotastic Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.slotastic.com
Established
2009
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino

Slotastic Casino has a name that indicates it's all about slots, and while that is a focus of this RTG casino, it also features a complete game variety. It has a fun and flashy website well-suited to this type of online casinos, and it has all sorts of promotions and much more to keep players interested. It is licensed and regulated by the government of British Virgin Islands.

Restricted countries

Due to rules and regulations, players from Moldova and Israel are restricted from playing at Slotastic Casino.

Games

At Slotastic, Real Time Gaming offers the software in instant play format; though the instant play has a decreased game variety. Be that as it, there is a large selection of games that players can enjoy. Slots are a big focus at this casino and every type of this game is available including video slots with great bonus rounds, classic slots, progressive slots and more. The most popular ones are definitely Achilles slotCash Bandits slot, Bubble Bubble slot, Aztec's Millions slot, and many more.

In addition, there is also a wide selection of table games like Blackjack, Roulette, Craps, Keno, 21, Rummy, Red Dog and similar games.

For all the video poker fans, there is also a number of games that players could choose from, such as All American poker, Deuces Wild, Jacks or Better, Pick Em Poker, and several other games.

Mobile Gaming

Slotastic Casino’s games are also available on smartphones and tablets enabling players to enjoy an exciting gaming experience regardless where they are. In addition, the casino introduced an Android app.

Support

Player's at Slotastic can easily get assistance round the clock from the friendly customer support via their live chat feature. Alternatively, if the live chat stops working, they can also get in touch via toll-free phone, e-mail, or skype. Customer support representatives do their best to respond in a timely manner.

Security and Fairness

You can rest assured that Slotastic Casino employs all possible measures to provide you with secure money transactions. They use secure SSL connections all sensitive information players give the casino.

Furthermore, Slotastic utilizes Real Time Gaming software, one of the leading providers of online casino systems. The games’ payout percentages are independently reviewed and audited regularly to ensure accuracy and fair play.

StallCation

Complaints

Read the complaints other players have left for Slotastic Casino. Learn more about complaints.

Show all complaints
Slotastic Casino - Winnings voided without any explanation
I newly joined in Grande vegas casino and win 100$ .that was nice feeling for me.no problem faced in withdraw and account verification.i was happy with this group .so that i joined Slotastic casino,again i enjoyed more and luckyly i win 180$.so i forward my same documents to slotastic casino for verification.but they closed my account by this explaination.i don't understand what's wrong in my account.i hope Askgamblers will help me for this justification.i'm just helpless.i don't know what to do.i want the reason of this activities?i can challenge,my documents is valid and i have not send any unvalid documents.please help me to solve this problem.....This email replied to me from slotastic documents department..... Dear Dulu, We are contacting you from Slotastic Risk Management. After reviewing the documentation submitted, your account did not pass our internal security checks. A decision has been made to close your account. This decision will not be reversed. As per our Terms and Conditions: 16. All cash-ins will be subject to audit before being processed. Players must provide a copy of their proof of identity, address, copies of credit cards and/or other appropriate documentation when withdrawing credits. Proof of identity must match the registered name and surname. If a player fails to provide this within 4 weeks of our request, his account may be subject to lock out and winnings and/or cash-ins made, voided. In cases of fraudulent documentation, account will be locked and all winnings and/or cash-ins will be voided. https://www.slotastic.com/en/terms-conditions In the event a new account under your name is created, it will also be closed. Regards, Lisa  Slotastic Security Team
staus Unresolved
$180
Slotastic Casino - Waiting for account verification and payment for two weeks now
Dear sir, On 11 januari 2016 i registered with slotatsci casino with claim freebonus $25, firs im so impress with this casino i have much time joy play with casino this slot, then after fews hour i play here....i managed waggered from free bonus with account left in my balance $180- thats the maximum balance i can cash out im so happy then in the next day i caht with support asked for account verifications then in the next day i send my all document to this casino.....and on 25 januari 2016 this casino told me to send My pic holding My Id card , and on the next day i send it......until now 2 February 2016 not yet updates my account not same in his emailed its took only 24-72 hours, i wait with patience but patience have a limit , i got 3 times chat with this support chat and alway give answer same wait until 24 hour the account will update but till now ..never upadate whats going on with this casino .....only give me pending and pending time .....or i think this casino wont pay my winning !!!. please askgamblers submitt tjhis case immediatly and publish and thank you very much for your attentions . im hearing from you as soodingn as possible for publish regarding this case.To day i chated again with this casino support name richard with so easly told me to patience wait until 24-48 hours again till security this casino announce my account.....all obligation have to do with this casino but this casino only same give anwers patience and patience wait until 24 hour and now ill wait till going old !!!
staus Resolved
$180

Complaint Statistics

Resolved 12
Avg. Amount $ 1,394
Avg. Complaint Duration 12 days
Avg. Response Time 3 days

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Player rating
6.6/10 39 reviews

Top reviews from our players

Good day to all askgamblers.com members. Slotastic casino powered by real time gaming software, and i also try this casino and can tell you that this is nice casino with helpful support, nice withdrawals( but unfortunately pending period of 2 days is not so cool), and nice bonuses.

They regularly send me bonuses, even if i did not made any deposits in this year, i think in month i get one 100%, 4 50% , and few 25% bonus coupons, which is very nice. Also on my birthday they send me nice free chip of 50$ with 250$ max. cashout, and i will tell you how i manage to made some profit from their nice gift. I start with playing enchanted garden slot, actually i play a lot this slot in past, but i never had any really huge hit on this slot( when i mean huge, i mean at least x 300 of your total bet). Yeah, it can pay you nice, but most times in bonus freespins it pay your something like x 20 - x 100 of your total bet. I start spinning at 0.50, get bonus round and boost my balance to 75$.

After it i decide to try their slot called rain dance, and i should say that i am love this slot, because if you hit 2 scatters, the slot will spin one more time for getting few more scatters. For 5 scatter you get huge 100 freespins, which can boost you to max win, i never win 100 freespins, but my friend told me that he made this one time, also had a lot of retriggers, and stop on max. win that capped to 2.500 of your total bet or near it. I play this slot at 1$ bets till i met wagering requirements and request withdrawal of 250$( unfortunately this is max. cashout from this freechip, because i had 400$ on my account). I get money in two more days, due to pending period, but it is still a very nice and cool birthday gift from slotastic casino.

Support: A
Bonuses: A
Withdrawals: B
Games selection: B

I didn’t deposited to real time casino a lot but when I found they excellent offer where they offers a 150 percentages match bonus up to 300 euro and the wagering requirements was only 30 times to the deposit and the percentage bonus. I saw all they users complaint solved successfully and they seems a trustable casino so I downloaded they software and installed it.

The registering process was easy after I registered to them I went to the live chat to ask my questions about the bonus, she was helpful and answered my all the questions included what kind of verification documents are needed to I can be verified, She informed me they ask the usually document types like the id card utility bill etc. She also told me I can get the match bonus if I claim my deposit code at the redeem coupon section before I made my deposit. So I leaved the chat and entered my coupon code at the bonus page than I deposited 25 euro. After it I gets my match bonus and my deposit too, I had 62.5 euro with 1875 euro wagering requirements.

I went to the hockey hero slot and started to play, with one euro stakes. At the first spins I had some really luck and get the free spin feature, I wasn’t able to collect the all figure at the upper right corner but I was able to play about 25 free spins so I went up to 114 euro. A little bit later I decided to change the slot to the count spectacular game with the same one euro stakes. After I played with that slot almost an hour and I saw I met my wagering requirements so I was able to make a withdrawal. I cash out 100 euro and after a log verification process I get my money within 2 weeks, I know they aren’t the fastest on the net but least they pay out.

Inactive user

Slotastic, a very nice warm orange and yellow background that gives me the feeling that summer is around the corner....actually it is around the corner in a few days from now and with it is much more appreciative than the colder hell of winter!

This is one of the casinos that I have given my deposit nothing for it. The 150% match can be set aside because I wanted freedom in my deposit to do anything I want with it. Leaving myself overall on slots for wagering contributions weren't exactly entertaining by itself so I refused to enter the code for the 150% for my $60 deposit! My gut was telling me to keep away and have fun without it and so I listened. If I had won for example $4500 for a jackpot and had $4500 in total wagering or more that would almost nullify the purpose of winning because I had to put down that much just to cashout! Imagine that folks! Winning an amount that's just as large as the wagering requirements needed to be put down. $4500 in, $4500 out and what are you left with!? Only a few double digits. These are the thoughts running through my mind before I made a deposit. With support they have live chat in the download version and not on their contact page of the website. An inconvenience for everyone to get no help instantly. I had help after I downloaded the software to ask about the wagering. They say it is 30 times my deposit & bonus for the 150%. It's nice I didn't suffer taking the bonus just to wager then win for my deposit. The slots that best suited me were Goblin's Treasure for 4 coins only if I don't trigger the free spins with just one goblin making the experience almost useless in winning on a 1x multiplier, it did happen just once so I was cool about it. Treasure Chamber for 5 coin bets. The best thing that occurred in this slot is I had 5 mystery boxes all around the 5 reels and when they revealed everything 3 red roses showed up! This is newly discovered for me and I never experienced something this surprising before. The triggering bell for features sounded & it frightened me because they popped out unexpectedly! I was well distracted on the reels as if I was under a female magician's hypnotic spell! And even so retriggers of two inside free spins never failed to amuse me! Count spectacular for the same 4 coin bets with one choice of two features to play when I triggered the free spins. Either 12 free spins on tripled values or 4 respins? My choice changed from time to time but I frequently chose to take respins because they paid much more if more count wilds show in the middle of the reels....it sure could use a doubled multiplier to make 4 respins incredible. Sometimes the respins get me no where so that means I triggered the feature for nothing!!

Finally Blackjack was giving a lot for my $5-$10 bets. Nicely hit blackjack wins came about 3 times before I quit and cashed out. The waiting period for them.... support..... to process my $187.36 took days, not 24 hours, not 48 hours, DAYS! Slotastic is above decent than fantastic and by them I will give them an overall 6.5 for my whole experience!

Inactive user

In my opinion I think Slotastic isn't all that "fantastic". You see it is the verification and withdrawal process that took the longest for me when I needed to cash out my winnings. I will explain that in a minute but first the experience I have endured under Slotastic. With no deposit bonus or match bonus to help me nor imprison me of it's wagering requirements I went my own way to build my medium sized $50 deposit.

What I did is the common stuff. Download Slotastic, register an account and continue to deposit my $50 under the cashier screen. The good news for every Real Time Gaming casino is the download for one game is much faster than downloading a game on Playtech. The time takes long for about minutes. It would also depend on how fast your computer is. With my $50 I wanted to first try out Mister Money, a 20 Paylines of richness that can give players the illusion to dream big with this video slot. For a $1.20 bet per spin I played on this video slot for about 50 minutes mainly to chase down the bonus feature. I got to tell you it is not worth chasing it down as I had only $23 left and I had to land red and/or white diamonds left to right or right to left to gain entry into the feature. basically all positions on the 5 Reels become Money Bags. Of course I started with 5 Free Spins at 2x but got 3 Free Spins on all 3 picks (Each triggering scatter awards a pick). I was disappointed to not find any multipliers because in this video slot it is a must! While under the free spins feature I took down small to moderate wins ranging from $1 to $7 each. At the end of the feature I got $20.16 which was less than the bets I put down.

After getting away from this disinterested video slot I continued my play on Blackjack. With $40.15 remaining I cut my balance into fractions of quarters so in other words 4 hands on $10 each! The first 3 games made me double up while the 4th hand made me lose a $10. I was up by $60.16. Then I went mad in a positive way to bet a larger amount since everything was going smoothly most of the time. $20 per bet! I kept going on this until I reached $200 in a 15 minutes session (talk about a tug o war match). Once my goal was achieved I went on towards the cashier to cash out my rich dollars. As I mentioned earlier that my withdrawal and verification took long well it is because support was having problems processing my documents that I had to resend most of them 3 times before they can declare my documents valid! This process took me 5 days from the time I started my withdrawal. Still it was quite worth it considering the fact my mailbox will be joined by my winnings very soon. Approximate time it reached me was 3 weeks or 15 business days on a Friday! Not too bad. Of course I may or may not come here again. It really depends on what I am wanting or craving for. Do I want an RTG? A Playtech Casino or A Microgaming casino? Those are just some of the thoughts I had in mind.

My ratings for this casino are:

Support: 7.5/10 (delays were making my visit grim)
Terms and Conditions: Unknown (Did not use any bonuses)
Payouts: 7/10 (They could be better)
Deposits: 10/10
Withdrawals: 8/10

Hello. I registered at slotastic casino long time ago, and take their 25$ no deposit bonus. I play it with little bets few hours, but unfortunately did no managed to clear wagering requirements and withdraw something for free. After some time passes, i decided to give it a shout with my own deposit, and i made deposit 50$, they give me 150% first deposit match bonus, and this is 125$ bankroll to play.

One thing i dont like all rtg casinos it because every their slot has random jackpot, and i never hit anything like this. It just take some RTP. But i had to play, because i had 125$ on my account and it should be in play! I start with aztec treasure slot, i not very like it because 3 scatters give only few free spins 5 or 8, and didnt remember correctly right. I play 1$, and in about 60-70 spin i get many stacked wilds on middle reels, and also get girl on first reel. It pays 250$, and with 350$ balance i switch to triple twister. Actually saying, i hate this slot, but i love it in free spins. In free spins, if you hit wild twister on 3rd reel, it will expand, and also will made some reels wild too. Probability of getting there really big win is very high. I made there around 200 spins, but cant did feature, and obvious leave this slot with 200$ left on my account.

Next time i choose paydirt! slot, it funny because it has 3 different frees pins feature. I decided to play this slot 3$ bets, had first free spins where fast, but nothing really good, i play till second feature, but again nothing really nice. After it i try penguin power, t-rex, alladin wishes, and stop when i see that i have no enough money to play. But i made some more deposits in future to slotastic, also has two withdrawals, and i can say that this is ok casino, verification process about two days, and cashout to ewallet about one day. May be something will find this info nice.

So, here is marks for slotastic casino:
Software: 7/10, not a big player and winner at RTG
Bonuses: Slotastic casino provides players lot of bonuses, also send emails with bonuses and no deposits 10/10
Support: I think their support is good, and i never see anything bad about them 8/10
Cashouts: three days first cashout, then 1 or two days. 8/10
Total: 8.75/10 nice RTG casino that can fight with club world casinos for best rtg casino.

I just cant stay away from rtg casinos.I loved them from first time i played in them and i always will.Too bad bunch of them went rogue and make all other suspicious in the eyes of a player.Slotastic casino is not a rogue casino and is very nice place to do your online gambling.

My beginning in this casino was like in most rtg casinos with no deposit offer.I redeemed ten dollars with play trough of 60 x only slot games was included but i did not managed to win anything with it.few days later i deposited 40 dollar with my neteller account no bonus included.I always claimed some bonus at rtg casinos but this time i wanted to play my own money so if i hit something i can run to withdraw.

My game choice is practically the same for allrtg casinos if not going well on Aztec treasure feature guarantee i switch to Aladdin wishes from there fruit frenzy and crazy Vegas.This time Aztec treasure was very rewarding.On one dollar bet i hit free spins and thenre trigger it three times won in total 186 dollars from that session i was so lucky.With some of my deposit left and this huge hit i had over two hundred dollars to withdraw.I immediately started verification process.wait for five days for approval of my documents and that was kind a little bit my mistake because i sent wrong copy of my id and have to resend them a new one.Withdrawal was not the fastest two weeks including weekends but they payed and that is all that matters.

Live support was pretty decent in our conversations and even congratulated me on my winnings.This is one of a few rtg casinos that is safe to play and i would recommend it to people who love rtg platform.My grade for Slotastic casino is 9/10

Slotastic is a Real Time Gaming Casino which I had installed last year, when I was finding my legs in the online gaming world. I was quite surprised to find an emailer in my email notifying me of 20 Free spins on Lochness (just use this code it said). Although I wasn't quite sure how it worked. I decided to open up Slotastic and give the code a try. Since I hadn't opened the platform for a while – a had to wait a while for my updates to update the platform. One thing that one must bear in mind when installing a RTG casino. If you do not open the casino on a regular basis. Then expect a lot of updates, to delay your play this is the norm with most casino platforms.

After, I entered the code in the cashier. My balance was the same and I was really confused. A short while after exiting the cashier a cute little window popped up to notify me of my 20 free spins – so off I went to play it. The coupon details for the 20 free spins was a $1200 playthrough with a MAX cashout of $200.

So, it is possible that you could by some miracle, land a nice spin and actually make the playthrough but this never happens to me and didn't happen with my 20 free spins. My Lochness slot game spins was very short-lived. I deposit a lot into RTG casinos. But I have never really won anything massive. Just by luck I might come up abit but lately it seems as though all I’m doing is depositing and not really making anything back.

I would really like to be one of the players that can say that they won a RANDOM JACKPOT. But my name is “RANDOM” so I don’t think that I will ever see that RANDOM. Even though I must say I have won it in a tournament. But, don’t be fooled – it’s not real cash, it’s just tournament score.

Sometime in June using the no deposit bonus provided here at AskGamblers, I registered at Slotastic Casino and played there for a little while with no luck. A month later I got a mail from them (I mean a post mail from Frankfurt) informing me their latest offers including a 150% first deposit bonus (max. deposit amount €200 and 150% up to €300). Thanks to the then ended European Football Championship and A. Iniesta to be selected officially the player of the tournament I had some free cash to spend. The promo mail didn’t contain the bonus requirements so I chatted with a member of the customer service and he told me I have to play 30x the sum of the deposit plus the bonus and only slots count towards the wagering requirements. I paid in €40 via Skrill and with the bonus I could start with €100.

I played with some 3 reel slots and progressive games but Miss Fortuna smiled at me when I was with the Aladdin’s wishes. With this great 20-payline slot and some hours later I was out from thebonus restrictions. I still played some roulette spins and scratch cards games but I rather stopped playing for the day than risking to lose all of my winnings. Next week I thought to collect some money from my outs and requested a withdraw. Sent them all the documents they could ask for and the money was arrived at my MB account 13 days later. I’m finding this process time a little bit long and and I don’t like that casino trend when the withdrawals are only sent to their processing department after a 48-72 hours pending period.

I am mostly satisfied with this RTG casino. Good software, great slots, decent customer service and a smooth but time-consuming payout. I think it is a trusted casino and everybody will get paid just needed a little more patient with them.

Greetings! With slotastic i had one interesting story, but now a bit useful information. Slotatstic is a part of jackpotcapital group, and provide you best gaming with RTG software. They give you good bonuses, good live chat help.
So, here is a story. I am just deposited 25$ and get 65$ on my balance with bonus. I am just read below coupon details what games are allowed to me, and see that excluded game was nothing, included all, but roullete give 0%(i think it give no wager for bonus, but its allowed). So i start playing slots, moved from one to one, but lost my balance to 10$. After it i decide to try roullete. I won there 100$, and return to slots. Than lost again to 10$, and again win in roullete 80$. Nice comeback, right?) So from that 80$ i clear my bonus, and on balance left 135$. I made cashout and send all docs. Docs were approved on next day, but then my cashout was declined. I am just was a bit upset, and go to live chat to ask why.
They told that i broke their rules, because playing roullete with bonus, and it is excluded game. But when i take coupon, it was INcluded game, but with 0%. I am just told it to live chat operator, but she say that i am broke rules and decision are final. Oh, i am became mad! I am told them again, and show their term and conditions, that i cant play excluded game, but in this coupon roullete was in included section. She answer me again that i am broke rules..
Ok guys, what to do? I am just tell them : ' IF YOU DONT WANT TO LISTEN ME, IF YOU DONT UNDERSTAND MY OPINION, I WILL CREATE COMPLAINT ON ASKGAMBLERS.COM AND THERE YOU WILL FAIL'. Operator just told me' wait a minute while i recheck this all for you. Ok... Waiting, waiting... And TADAAAAAAAA, she told that its really their mistake, they process all my cashout in 3 hours, and they very very sorry. Haha, i am just told them about askgamblers and they fear! Yohoooo!
So guys, if you had some problems, told casino that you affiliated with askg, told them that they should wait complaint, and they will recheck all for you.
Thank you so much askgamblers , because just your name can safe my 135$. Good job guys!
Review by alexmou12 !

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