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Silver Oak Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
- E-Wallets 10-14 days
- Bank Transfers 10-14 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Not recommended Casino
The Casino have been reported to have slow payments. It is also part of the rebranded Crystal Palace Group and is linked with the notorious rouge Virtual Casino Group who are known for slow payments and have been reported of voiding player winnings.
Complaints
Read the complaints other players have left for Silver Oak Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I am member of Silver Oak Casino for a few couple of months. I think I registered at their casino at the beginning of this year, it will be almost a year ago right. The only reason why I joined them was because of no deposit bonuses.
I was looking for some no deposit offer and I found this casino. I decided to claim this offer, I like to play sometimes with free chips. I downloaded their software and I registered. Now when I writing this review, I saw that they also offer instant play mode. I did not saw that when I was there, maybe they added in recently. I like web instant play mode, it is better than software download.
I played with no deposit bonus for a while, but at the end I did not managed to clear the W.R of bonus. I lost the bonus and that's it. I did no made any deposit at this casino. And also I think I will not make it. The main reason is because I have some doubts in Silver Oak Casino. They have so many complaints here, and the payouts does not look so fast.
Otherwise if you decided to take a ˝risk˝ with depositing your money, they have nice promotions for first 10 deposit. All bonuses are at 100% match deposit which is good, but I don't know what to expected if I clear the W.R. I don't have trust in this casino and I will stay away from it. I don't think all complaints are just by players faults. I know that many of them break some rules about bonuses, but to have over 100 complaints… this is not good at all. I have doubts, I will not take a risk. I rather deposit somewhere when I know that it will be better. I will give them 6 stars, because of no deposit bonuses.
I liked the games at this casino....however, other casinos offer the same games.
I hit a jackpot over 17K and played it up to 23K. I continued to play and lost most of the money-down to 4500. I submitted my paperwork and requested 2500 withdrawal. I used a coupon code after winning and now the slugs at this sham of a casino voided all my winnings. Do not play at that casino. In my opinion, it is a sham. Unless they pay the money they owe me, I will not play at that casino, or any casino in their group again. If they do the right thing and pay as they should, I would re-consider. But as it stands, my opinion is stay away!
The gaming platform is very nice and easy to navigate. The staff seem friendly and willing to try to help.
Payouts are horrendously slow. I've had a request in for almost a month now. It was initially delayed because the incorrect paperwork was on file. Once that was resolved, I was able to set up the Wire Transfer. I received an email from the VIP host last night asking if I wanted to have the funds placed directly into my debit card account rather than receive a check (mind you - I did not request a check).
At this point, I'm not going to visit this casino anymore. As it is, the payouts really aren't all that great.
I had a Withdrawal Request less than $500. After 10 day wait for approval was over, I got check in Five days and it was good.
I do enjoy their mobile website games.
I like their Bonus Coupons.
I like their continuous Crewpon Coupon that you can use multiple times.
I like the no limit on withdrawal and no play through requirement coupons.
I currently have an approved Withdrawal Request of over $2,000. The 10 Business day approval wait is over. Per discussions with various VIP Hosts there is a 10 Business day wait before Processing. I'm in the 10th day of that wait. Once that is over then there is up too another 10 Business days for me to actually get the Check. Of course my bank may place a Hold on it before I can actually use it. I would say AskGamblers is correct about the 28 days or more to get funds once approved.
Note: Don't use any Free Chips during any of this until you get your check. Based on their Rules you might very well have your approved winnings removed. In speaking to the VIP Host and others on their Live Chat website, I was told as long as your account Balance is near zero you can still use Bonus Coupons as long as you make a Deposit. It would sure be nice if someone else can confirm this, especially someone that did make a withdrawal, and got paid, and during the Withdrawal process made deposits using Bonus Coupons.
Very SLOW payouts!
They need to add more games to their mobile website like Ghost Ship, etc.
I like mostly everything about this casino except the time frame in withdrawals. The staff are very helpful, either by email or live chat. The bonus they are giving is decent and the playthrough not very high. I made 4 withdrawals in the last 4 months it could have been more but I became greedy and cancel/lost 4 more withdrawals.
Never have any problem with withdrawal but then I make sure I follow their instructions. I'm still playing here and compared with other casinos (Golden Lady and Slots Nuts which cheated me of my winnings) I recommend Silver Oak as a casino you can trust to play in.
The very long time it takes to get your money and for people like me its very tempting when you have money like that sitting in my account not to use it.
Generous, uncomplicated bonus offers, very friendly support, nice staff.
I like to play here - also at the sister casinos. Was very lucky several times and got to cash out (some nice 4 digit amounts btw).
Processing of withdrawals takes some time however they write that and so it's no issue. I know before I deposit that withdrawals are not instant and that's okay since the chances there are much higher to win a nice amount- and have fun meanwhile. T&C are less complicated than in many other casinos.
Received an email from some guys with this one. The first impression was - it looks great! Better than many RTG casinos!
Support immediately provided me with a freebie to try their slots and it was cool for being that quick. Though the bonus money vanished much quicker hahaha :))
I made couple deposits, didn't accept any bonuses (decided to try as much as I could with my cash) - slots ate my money with a same speed, but BJ was more winning - friendly.
Only one freebie is available :( But I understand - that's fair.
Will play there again when better times come.
There are some awesome free chip offers out for this casino. I highly recommend for an awesome time. I also LOVE their live dealer option. If you play there though do so without a bonus or one that matches because you have to stick within your terms to be able to withdraw.
I used the download software and was up and running faster than my last few sign ups at other casinos. Played here for about two weeks. Got on a good run and completed my playthrough pretty easily on my deposit bonus. After all was said and done I finished up and cashed out with ease, had to chat with support a bit but I followed all the t/c and everything was fine after that.
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I'm surprised at the very low score this casino has at the moment. The bonuses on offer are awesome (10 x 100% match bonus and $270% match bonus, and the chips constantly grow in value the more you play). I just received a free $20 chip for completing a 3 question survey.
The support staff are fantastic and very polite.