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RooStake Casino

Item: RooStake Casino
Rating: 2.5
Author: Sharon D.

The casino is restricted in your country.

Our Rating CasinoRank

2.5/10

CasinoRank

Player Rating 2 reviews

1/10

2 reviews

Complaint Response 11 complaints

3 days avg. 11 complaints

AskGamblers Quick Overview

Editor’s View

RooStake Casino benefits from the straightforward design and the intuitive navigation. Players can find their way around the casino easily, by using the menu on the left side of the screen.

The casino is packed with thousands of online casino games, including slots, live casinos, virtual games and table games. Regardless of your playing style, you’ll definitely find the games that suit your taste. And if you’re not determined, you can always take a look at live wins and which games are hot at the moment.

The casino’s live chat is available for members and non-members alike, and you can contact them anytime with problems regarding payments, accounts or anything else casino-related.

Sharon D.

What we like

Fast withdrawals
Various offer of casino games
Mobile-friendly

What we don’t like

Can’t address delayed payments outside of the casino

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

RooStake Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.roostake.com/

Established

2025

Licences

Anjouan Gaming Board

Company

V.D. International Ltd.

Affiliate Program

Roostake Partners

Languages

English, Russian, Spanish, Hebrew, Arabic, Portuguese

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile

General Information About RooStake Casino

RooStake Casino is an online casino featuring an Anjouan gaming licence. The casino is owned and operated by V.D. International Ltd.

If you’re new to the casino, you can register by clicking the “Join Now” button in the top right corner of your desktop screen. You’ll have to enter some basic information to get started, and you can claim the welcome bonus while you’re there. Although the casino doesn’t have a designated mobile app, you can access it via the browser on your smartphone.

The casino lists several different languages which you can choose from and change at any point. We’ve only scratched the surface so we recommend you keep reading our full online casino review to learn all about RooStake Casino.

Deposit Methods

Visa, MasterCard, Bitcoin, Ethereum, Dogecoin, TRON, Ripple, Bank Wire Transfer, Tether, USD Coin, Dash, Binance, Litecoin

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, Bitcoin, Ethereum, Tether, USD Coin, TRON, Ripple, Binance, Dogecoin, Dash, Litecoin

Withdrawal Fees

Withdrawal Limit

EUR 10,000 per day, EUR 25,000 per week, EUR 50,000 per month, EUR 200,000 per year

Currencies

Bitcoin, Ethereum, Dogecoin, TRON, Ripple, US dollars, Canadian dollars, Euros, Argentine pesos, Australian dollars, Brazilian reals, Swiss francs, Czech Republic korunas, Danish krone, British pounds sterling, Norwegian kroner, New Zealand dollars, Polish zlotys, Swedish kronor, Tether, Dash, Binance Coin, USD Coin, Litecoin

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-6 hours
Bank Transfers 3-7 days
Card Payments 1-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at RooStake Casino

Although there isn’t a page dedicated to payments, you can see all the available payment options upon depositing. Since RooStake Casino is primarily a cryptocurrency casino, you’re welcome to play using Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE), TRON (TRX), XRP, and Solana (SOL). The number of cryptocurrencies may change, and the casino may keep adding new options for players.

The good news is that Visa and MasterCard are listed as well, so if you’re not using crypto, you can still deposit and withdraw with banking cards. The casino doesn’t charge any deposit fees, but your payment provider might charge some conversion or other fees.

The minimum withdrawal from the casino is €10, except when you’re closing your account, in which case you can withdraw the remaining balance, even if it’s under €10. Before you withdraw, you have to wager your deposit once. If you choose not to wager your deposit at all but ask for a withdrawal, the casino will charge an 8% fee or a sum of €4.

The casino has some maximum withdrawal limits which are:

€10,000 per day
€25,000 per week
€50,000 per month
€200,000 per year

The limits for VIP players differ a bit, ranging from €15,000 for daily up to €400,000 for yearly withdrawals. If you’re using crypto, the annual limit is €500,000 without any daily, weekly or monthly limits.

The withdrawals at RooStake Casino last up to 24 hours at most. However, in case of any delays, the player agrees: “that they do not have the right to submit a formal complaint” and that the issue must be solved directly with the casino.

You can track all withdrawals as the casino has a real-time status feature. For other restrictions regarding withdrawals, it’s best to read the Terms and Conditions.

Game Providers

Pragmatic Play, Hacksaw Gaming, Evoplay, Spinmatic Entertainment, Endorphina, Habanero, GameArt, Triple Cherry, Mobilots, OneTouch Games, Thunderkick, SmartSoft Gaming, Red Rake Gaming, Blueprint Gaming, Kalamba Games, Spearhead Studios, Nolimit City, Fantasma Games, OMI Gaming, Red Tiger Gaming, NetEnt, Skywind Group, Quickspin, Mascot Gaming, KA Gaming, Platipus Gaming, Caleta Gaming, Revolver Gaming, Wazdan, Mr. Slotty, TrueLab Games, Betsolutions, Fazi, Triple Profits Games, BetGames, Felix Gaming, NetGaming, Apollo Games, Big Time Gaming, Games Global, Eurasian Gaming, Jili Games, CT Interactive, Onlyplay, Turbo Games, Elbet, FA CHAI Gaming, ZEUS PLAY, Pocket Games Soft, Rival, 3 Oaks Gaming, Spribe, Mancala Gaming, Playtech, Gamzix, Yggdrasil Gaming, Betsoft, 7Mojos, Play'n GO, Ezugi, Playson, BGaming

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at RooStake Casino

RooStake Casino has over 10,000 different casino games in their database, but not all of them may be available in your market. The majority of casino games are online slots from over 77 software providers. Unfortunately, there isn’t an option to play the demo, so you have to register first.

The players who prefer to get the real casino experience can access a large number of live casino games. You have the option to search through different games, choose categories and providers, and sort them alphabetically or by rating. Some of the leading live casino game providers at the casino are Pragmatic Play Live, Evolution, TVBet and others.

Over 500 table games await players who wish to have a traditional gaming experience, while there are also virtual games.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

RooStake Casino’s Commitment to Responsible Gambling

RooStake Casino has a page dedicated to responsible gambling. The website prevents users under the age of 18 from registering.

The casino allows players to set deposit limits, loss limits, time limits or ask for self-exclusion. However, none of the features are offered as tools which you can access within your account. To set any limits or self-exclude, you will have to contact the casino’s customer service via mail.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at RooStake Casino

RooStake Casino has 24/7 customer service. You can contact the casino via email or live chat. We tested the feature, and the live chat comes with the AI-powered chatbot. We asked to be transferred to an agent, but the agent came back to us only after a few hours.

You can try the live chat, but if the casino isn’t responsive, your best bet may be to send an email and wait for the answer there.

Suggest an edit

Complaints

Read the complaints other players have left for RooStake Casino. Learn more about complaints.

Show all complaints

Submit complaint

My withdrawal request has been repeatedly declined without any reason since 7th March 2026

Dear Askgamblers representative,

My username at Roostake Casino is < sent to the casino >

My associated email at Roostake Casino is < sent to the casino >

My 30.35 EUR withdrawal request has been repeatedly declined without any reason since 7th March 2026.

When I contacted the live customer support of Roostake Casino, they kept repeating, “go ahead and escalate this straight to the payment department so they can have a look”. I also sent an email requesting that they thoroughly should resolve this issue this time and in the future. But since then, I have not received any response at all.

In fact, my account was fully verified. I have deposited and withdrawn many times before.

Please help me.

Looking forward to hearing from you soon.

Thanks and best regards.

Unresolved

€30.35

Withdrawal error

I won 100 eur and withdrew it. They pended my transaction for 2 weeks then denied it. I tried again and they had my payment for 3 months. I wrote to them every single day and bot responded. I requested a real person and then they said that they cant tell me the reason why. I waited for 4 months. Then they rejected the transfer again. So I spent those 100 eur and won 300. When I wanted to withdrew it I saw that they removed my option to withdraw the money directly to my bank ( i can still deposit with my card but cant withdraw). Also their support just vanished and i cant contact anyone. I tried to withdraw with crypto but they are delaying my transaction for over 24 hours now.

Unresolved

€300

Withdrawals repeatedly rejected without explanation

Dear AskGamblers Team,

I would like to file a complaint against Roostake Casino regarding a withdrawal of approximately $275, which has remained unpaid since February 7.

My withdrawal requests have been repeatedly rejected without any explanation, and Roostake's support is completely unreachable. I sent an inquiry by email on February 16 and opened a support ticket on their website on February 20, both remain unanswered to this day.

I previously completed KYC and have made multiple deposits and withdrawals on the site, however, support has never been responsive. In the past, changing the withdrawal method resolved rejected withdrawals, but it did not work this time. I also tried wagering more, but it did not help either.

I am requesting your assistance in contacting the casino. I ask Roostake Casino to either pay out my winnings or clearly state the reason for repeatedly rejecting my withdrawal requests.

For reference, I have attached my transaction history showing the rejected withdrawal requests, screenshot of the completed KYC, as well as copies of my unanswered email and support ticket.

Thank you for your help.

Best regards,
Manfred

Unresolved

$275

Withdrawal has repeatedly declined without any reason since 14th February

Dear Askgamblers representatives,

My username at Roostake Casino is CrTdLTR2RHfuN3wgPodH4eN4xWrkQcj3WnrkYSk4aqAG or user ID:2473855

My withdrawal requests has been repeatedly declined without any reason since 14th February.

When I contacted the live customer support of Roostake Casino, they kept repeating, “this issue is escalated to the other team,” but since then, I have not received any response at all. I have also received a mail saying the same thing as live support. They said I can't get in direct contact with the department doing the payments and the only way is trough support, which doesn't provide any useful info for weeks.

I have tried withdrawing 7 times and after 24h is always rejected, again, without any reason. The last withdrawal request is 247.76$

My account is verified. I have deposited funds and this is my first withdrawal.

Please help me.

Looking forward to hearing from you soon.

Thanks and best regards.

Unresolved

$247.76

My withdrawal has been repeatedly declined without any reason since 8th February

Dear Askgamblers representative,

My username at Roostake Casino is huynb2025

My associated email at Roostake Casino is <removed>

My withdrawal request has been repeatedly declined without any reason since 8th February.

When I contacted the live customer support of Roostake Casino, they kept repeating, “go ahead and escalate this straight to the payment department so they can have a look,” but since then, I have not received any response at all.

In fact, my account was fully verified. I have deposited and withdrawn many times before.

Please help me.

Looking forward to hearing from you soon.

Thanks and best regards.

Huy.

Resolved

€62.07

Crypto deposit not credited for bonus wagering

I got a no-deposit bonus with real money wagering, and I won 100 euros with 1x wagering and 5x with real money wagering.

So I deposited on 15 Feb for 1.65 M. At that time, it was 10.71USD but even after 5 days, the deposit never got credited, and the bonus expired.

But the main issue is deposit is still not credited.

Email support only answered the first time and didn't respond after that till now. Site support says they don't have any information from the relevant team.

Unresolved

$10.71

They took my money and are not willing to do a withdrawal

6 days ago, I tried to withdraw my money, but every day they say that my approval has been declined.

There is no reason for that because everything I entered was good.

I tried to contact them, but I just got generic answers and nothing happened.

I am tired of this scam site and think that someone needs to stop this because they are stealing people's money.

Resolved

Withdrawal pending for days

I made a €140 withdrawal on October 25, and it’s still pending as of October 29.

My account is fully verified, and I’ve confirmed all payment details are correct.

Support only keeps saying the issue was “forwarded to the team,” with no resolution or timeframe.

This kind of delay is unreasonable and raises concerns about payment reliability.

I’d like the casino to clarify the reason for the delay and process the withdrawal immediately.

Unresolved

€140

Withdrawal gets declined and no reply from support mail or live chat

Withdrawal gets declined and no reply from support mail or live chat.

I verified my account long long time ago FULLY verified.

Deposited several times and lost.. one day got lucky won 15K and ordered a withdrawal - next day it was paid.

Days later i deposit again and win and order 10023 USDT cashout

Gets declined - with the note approved decline... AI Livechat says to mail support@roostake and i did several for for the past 4-5 days NO REPLY

Ordered a new withdrawal and again AProoved decliend... Now its just pending with absolutely NO reply from livechat or support on email :/

Unresolved

$10023

Withdrawal request denied despite completed KYC and no active bonus

Dear AskGamblers Complaint Team,

I would like to submit a complaint against Roostake Casino regarding an unresolved withdrawal issue.

I deposited funds using USDC via the Ethereum (ERC20) network, and currently have a balance of approximately €120. I attempted multiple withdrawals via the same method I used for depositing:

First attempt: €98

Second and third attempts: €90

All attempts failed or were rejected without explanation.

I have completed full KYC verification, and at the time of the withdrawal requests, no bonus was active on my account. I used the same payment method (USDC ERC20) as for my deposits, fully complying with the casino's terms and conditions.

I contacted Roostake support via email on June 15, following instructions given by the on-site chatbot. Unfortunately, I have not received any reply to this day.

I am ready to provide the following evidence upon request:

Screenshots of my deposit transaction(s)

Deposit Transaction ID's:

1: 0x27e31ab9d2cd5657c4e6cced9fe1c2f6bdc091067344c3b2cc4ad07cf79f1c08

2: 0x5ff5e389fbc3bf0d21e567c27241850f8578ea2945082b0f676376bdcd9ed5e3

Screenshots showing the attempted withdrawals

A copy of the email sent to Roostake support

Any other relevant information needed for a proper investigation

My goal is to successfully withdraw the current balance of approximately €120, which I believe is rightfully mine, given that I fulfilled all terms and completed verification.

I respectfully ask the AskGamblers Complaint Team to review this case and help mediate a resolution with the operator.

Thank you for your assistance.

Best regards,

Jakab

Unresolved

€120

Complaint Statistics

Resolved 3

Avg. Amount $ 1,404

Avg. Complaint Duration 5 days

Avg. Response Time 3 days

Review this casino

Share your thoughts with other players

Player rating

1/10 ● 2 reviews

Top reviews from our players

Thrat

9 months ago

1/10

Avoid Roostake – Unreliable Withdrawals and No Real Support

I’ve had two withdrawal requests rejected without any valid explanation, even though my KYC is fully verified and I used the exact same crypto method I deposited with. Their live chat is useless – it just repeats generic answers and refers you to email support, which doesn’t respond quickly (if at all).

I strongly advise players to avoid Roostake until they improve transparency and customer service.

Annabella71

10 months ago

1/10

They have a good variety of games, however, BEWARE when you make a deposit. They will take your money in any way (VISA, etc), but only offer withdrawals in cryptocurrency, which I don’t have. Very dishonest! Had I known this from the start, I would have never played at this casino!

Horrible casino! They took my $100 deposit by VISA, but when it came time to withdraw my winnings, they were only offering withdrawals by cryptocurrency! If they are able to take my money in any way other than cryptocurrency, then they should be able to provide me with other options than cryptocurrency for withdrawals. DO NOT PLAY HERE!!