General Information about RichSweeps Casino
RichSweeps Casino is a social casino open to players from eligible states in the US. It is a free-to-play casino, which means you do not need to make a purchase to play here.
The casino is available in English and can be played from most web browsers or mobile devices. You can enjoy the mobile casino experience on the go, using most smartphones and tablets.
How Does RichSweeps Casino Work?
RichSweeps is a free-to-play platform, and the casino offers different ways to earn Gold Coins. You can spin the daily wheel to win Sweep Coins and Gold Coins or use the faucet feature to top up your Gold Coins. These features are explained more once you create an account.
Gold Coins are for fun purposes only, and they cannot be redeemed. Sweeps Coins are used to enter sweepstakes and can be redeemed for real prizes.
Promo Codes and Offers
You can sign up at the casino and claim a 200% boost on your first coin purchase. Once you’re a member, you can also enjoy daily offers, including 10% package boosts, 15% package boosts, or up to 15% coinback on Thursdays. These offers are subject to change, so please see our bonuses section for the most recent offers.
Payment Information and Options at RichSweeps Casino
Even though the casino is a free-to-play platform, there are options to purchase Gold Coin packages. The casino supports a variety of payment options, including debit or credit cards, Apple Pay and cryptocurrencies. For redemptions, you can choose between debit cards, bank transfer or crypto. Coin Packages range from $5.99 up to $999.99.
You must complete the verification process before you can make a redemption. All the verification is done through Veriff. The casino aims to process redemptions quickly, but it can take up to 10 days in some cases. Some delays may be possible depending on the speed of your bank. Redemptions over $600 may also need additional processing times. All Sweep Coins are subject to a 1x playthrough requirement before they can be redeemed.
The maximum redemption in a single month is limited to $5,000 in Florida and New York.
Customer Support at RichSweeps Casino
If you need help, support is available around the clock. One of the fastest options is live chat. You can get help with more commonly asked questions, or you can ask to speak to a real agent. Live chat agents provide instant responses in English, and they are available 24/7.
For anything less urgent, you can contact the casino at any time via email. Email support is available Monday to Friday, and the expected response time is 12-24 hours.
Games at RichSweeps Casino
The casino has a great selection of social games to play, including online slots and jackpots. These can be enjoyed from multiple gaming providers, and there are more than 2,000 slots to play. There are a few menus you can use to help you find different game types, or you can use the search engine to help find your favourite games.
You’ll also find a selection of classic table games, including versions of blackjack and roulette. Or you can try something more interactive and enter the social live casino. You can join the live dealers and other real players with a great selection of rooms to join.
RichSweeps Casino’s Commitment to Responsible Gambling
You’ll have access to responsible social play gambling tools as soon as you create an account. You’ll be able to set purchase limits and wager limits to help manage your time and finances. These can be set daily, weekly or monthly. You can also access your account history to check your bets and purchases.
If you need to take a break, this can be activated for a designated period of time. However, if you need something longer, you can self-exclude.
The layout is great, games run great! Live support is well.. Live, but they can't do ANYTHING! This casino has a lot going for it and could be so much better if they could do the most important part! To just about every gambler, the most important part is paying. My likes turned into dislikes real quick.
Instant redemption is advertised on every page and it's true until you try more than $500, then who knows. My first redemption of $1000 took them 2 weeks and I was told first one takes longer which has happened at other casinos as well. But unlike those other casinos my second redemption is taking longer (16 days at time of writing)!! Live support won't allow me to speak to management and tell me to email. I've wrote 6 emails without reply. Waiting on $2700....