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RichSweeps Casino - Redemption delayed since April 14th

UNRESOLVED

Complaint Info

Disputed Casino

RichSweeps Casino

Amount

$ 2000

2 weeks ago

I won 2000 on the 14th of April under the assumption it was an instant withdrawal, as it says.

I've still yet to get it, and all they are telling me is to withdraw less or that my redemption is in the final stage.

It even put it back on my account, and I had to resubmit it.

It's been like 13 days, and they won't tell me anything.

2 weeks ago

They are still no help and are just giving me the runaround I don't know what to do guys but I know they took the fun out of playing slots

AskGamblers
2 weeks ago

Dear RichSweeps Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.